Hyundai Sonata Complaints (2009)

460 consumer complaints on file.

#10472451August 25, 2012
VISIBILITY/WIPER
I PULLED DOWN THE DRIVERS SIDE VISOR IN A NORMAL FASHION AND IT MADE A STRANGE NOISE THEN IT WOULD NOT WORK PROPERLY. IT HANGS DOWN AND WILL NOT GO BACK IN THE NORMAL POSITION. NOW IT JUST HANGS BLOCKING THE DRIVERS VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471349August 18, 2012
SERVICE BRAKES
WAS DRIVING AND NOTICED A BURNING SMELL IN THE CAR. STOPPED AND COULD FIND ANYTHING WRONG. SO WE DROVE HOME, AT MAYBE 15 MILES FROM HOME WE NOTICED A SCRAPING SOUND. AND COULD NOT DRIVE ANY FURTHER, BEING LATE AT NIGHT WE CALLED A FRIEND WHO HAS A TOW TRUCK AND IS MECHANIC. TOLD US THE BRAKE PADS WERE WORN AND WAS SCRAPING METAL TO METAL.HE TOWED US HOME FOR $25.00 WHEN WE GOT HOME WE CALLED ROADSIDE SERVICE THEY TOWED IT NAPLETON HYUNDAI IN CALUMET CITY ILL WE PURCHASED THE CAR FROM, FAMILY HYNUDAI 8101 W 159TH ST TINLEY PARK ILL THE VEHICLE WAS A USED TRADE IN WITH 39,736 MILES PURCHASE DATE WAS 2/18/2012. UPON INSPECTION AT NAPLETON HYUNDAI WE WERE TOLD THAT THE LEFT REAR BRAKE PAD HAD HUNG UP IN HOLDER AND THAT WE NEEDED TO REPLACE IT AND ROTOR. THE RIGHT PADS WERE FINE AND HARDLY ANY WEAR AT ALL WE WERE TOLD THE WARRANTY DOES NOT COVER THAT. WHY SHOULD ONE SIDE GO BAD AND NOT THE OTHER. UNLESS THERE IS A DEFECT SOME WHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471350August 18, 2012
POWER TRAIN
WHILE DRIVING MY WIFE'S 2009 SONATA THE CLUTCH BECAME STUCK TO THE FLOOR. I HAD TO USE MY FOOT TO PULL THE CLUTCH BACK UP TO THE NORMAL OPERATING HEIGHT IN ORDER TO CHANGE GEARS. I WAS ALMOST REAR ENDED AS THE PERSON BEHIND ME EXPECTED ACCELERATION AT THE TIME BUT I WAS SLOWING DOWN DUE TO THE INABILITY TO SWITCH GEARS IN A TIMELY MANNER. THIS HAS HAPPENED AT LEAST A DOZEN TIMES. THE TRANSMISSION ALSO DOES NOT FUNCTION PROPERLY DURING THIS PROBLEM AND IS AT TIMES NEARLY IMPOSSIBLE TO GET INTO GEAR REQUIRING ME TO DEPRESS THE CLUTCH SEVERAL TIMES BEFORE IT GOES INTO GEAR PROPERLY. HAD IT TO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM THEREFORE THEY CLAIM NOTHING IS WRONG. THEY LUBRICATED THE LINKAGE AND SAID THAT WAS ALL THEY COULD DO. I HAVE DISCUSSED THIS WITH REPUTABLE SHOPS IN THE AREA AND THEY CLAIM IT IS CERTAINLY A PROBLEM WITH THE DRIVE TRAIN, BUT HYUNDAI WILL NOT FIX THIS. THIS IS DEFINITELY A SAFETY HAZARD MY WIFE TRANSPORTS BOTH OF MY CHILDREN DAILY IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468920August 2, 2012
SERVICE BRAKES
I PURCHASED MY 2009 HYUNDAI SONATA IN AUGUST 2009. IN DECEMBER 2011 I TOOK MY CAR TO THE DEALER FOR A ROUTINE OIL CHANGE AND ASKED THAT THE BRAKES BE LOOKED AT BECAUSE THEY WERE SQUEAKING AND THE PEDAL FELT SOFT. I WAS NOT SURE WHAT THE MILEAGE WAS BUT I THINK IT WAS AT 34K. I WAS TOLD THAT I NEEDED REAR AND FRONT BRAKES. I WAS TOLD MY REAR BRAKES WERE COMPLETELY GONE AND MY FRONT BRAKES WERE AT 30 TO 40%. DUE TO FINANCIAL REASONS, I HAD THEM FIX THE REAR BRAKES THAT DAY AND TOOK THE CAR BACK TO HAVE THE FRONT BRAKES FIXED IN MARCH 2012. SINCE THAT TIME THE PEDAL IS STILL SOFT AND WHEN I AM DRIVING IN CITY TRAFFIC THE CAR STOPS LIKE I NEED BRAKE, EVEN THOUGH I HAVE PAID $400 IN THE LAST SIX MONTHS FOR NEW BRAKES. I HAVE ON MORE THAN ONE OCCASION HAD TO PULL OFF THE ROAD FOR FEAR THAT I WOULD HIT THE CAR IN FRONT OF ME. AFTER AN EXHAUSTIVE FIGHT WITH THE DEALER I WAS BASICALLY TOLD THIS WAS THE DESIGN OF THE CAR. I CONSIDER THIS A HUGE SAFETY ISSUE AND I GUESS IT WILL BE LIKE THE TOYOTA AND/OR FIRESTONE INCIDENT. WHEN SOMEONE DIES BECAUSE THEIR CAR WILL NOT STOP, THEN SOMEONE WILL TAKE NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468299July 30, 2012
SEAT BELTS
TL* THE CONTACT OWNED A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT HE WAS REAR ENDED, WHICH CAUSED HIM TO CRASH INTO THE VEHICLE IN FRONT OF HIS. THE FRONT DRIVER'S SEAT BELT DID NOT RETAIN THE CONTACT AND HE HIT HIS HEAD ON THE WINDOW SUPPORT PILLAR. THE CONTACT ALSO SUFFERED FROM WHIPLASH AND A CONCUSSION. THE POLICE APPEARED ON THE SCENE AND THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 41,000. UPDATED 8/23/12 *CN UPDATED 09/05/12
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10467565July 24, 2012
SERVICE BRAKES
IN REGARDS TO MY VEHICLES REAR DISC BRAKES. FROM MY EXPERIENCE AND EDUCATION IT IS VERY UNUSUAL FOR YOUR REAR BRAKE PADS TO WEAR OUT BEFORE THE FRONT DO. DO TO WEIGHT AND INERTIAL PUSHING HARDER ON THE FRONT BRAKES ( THIS VEHICLE IS MUCH MORE HEAVIER IN THE FRONT THAN THE BACK). MY REAR PADS WORE OUT BEFORE AND FROM SOME RESEARCH IN FORUMS ON MY MODEL CAR OTHERS HAVE HAD SAME EXPERIENCE. I BELIEVE THERE IS A DEFECT HERE AND IT MIGHT INVOLVE THE PROPORTIONING VALVE SENDING TOO MUCH PRESSURE TO THE REAR CALIPERS IN COMPARISON TO THE FRONT CALIPERS. MIGHT OF BE AN ADJUSTMENT IN THE VALVE THAT IS CAUSING ISSUE. I WOULD LIKE AN INVESTIGATION INTO ISSUE . I CAN PROVIDE ASSISTANCE IF NEEDED IN REGARDS TO VEHICLE AS SUBJECT FOR TESTING. 2009 HYUNDAI SONATA GLS 4-CYL AUTOMATIC TRANS ,DISC PADS FRONT AND BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466701July 20, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE ON THE FRONT DRIVER'S SIDE FRACTURED. THE CONTACT SUSTAINED A LACERATION TO THE LEFT HAND AS A RESULT OF THE FAILURE. THE CONTACT DID NOT SEEK MEDICAL TREATMENT FOR THE INJURY HOWEVER. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIR SHOP. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED NO ASSISTANCE. THE CURRENT AND THE FAILURE MILEAGE WAS 36,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10466559July 19, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT AS HE STARTED HIS VEHICLE WITH THE BRAKES ENGAGED, HE SHIFTED TO REVERSE AND THE VEHICLE ACCELERATED SUDDENLY WITHOUT WARNING. THE CONTACT CRASHED INTO A TELEPHONE POLE. HE THEN SHIFTED INTO DRIVE WITH THE BRAKES STILL DEPRESSED WHEN THE VEHICLE RAPIDLY ACCELERATED AGAIN AND CRASHED INTO A CONCRETE WALL. THE CONTACT SUSTAINED WHIPLASH TO THE NECK. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THERE WERE EXTENSIVE DAMAGES TO THE REAR AND FRONT BUMPER OF THE VEHICLE BUT THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE ACCELERATION ISSUE AND A REPRESENTATIVE WAS SENT TO FURTHER INSPECT THE FAILURE. AFTER THE INSPECTION, THE REPRESENTATIVE ADVISED THAT THE VEHICLE WAS OPERATING AS NORMAL AND NO FAILURES WERE FOUND. THE FAILURE MILEAGE WAS 94,782.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10466014July 17, 2012
VISIBILITY/WIPER
AS SEEMS TO BE THE CASE WITH HYUNDAI'S, THE DRIVER SIDE SUN VISOR WOULD NO LONGER HAVE THE TENSION TO STAY UP. IT WOULD CONTINUALLY FALL DOWN AND NOT STAY IN UP POSITION. IT WOULD ALSO NOT STAY IN THE POSITION AGAINST THE WINDOW TO BLOCK THE SUN. THIS HAS BEEN A PROBLEM WITH HYUNDAI'S FOR A LONG TIME AND IN MY OPINION IT IS A SAFETY ISSUE. I DID A SEARCH OF THE INTERNET AND IT IS A RECURRING PROBLEM FOR MANY YEARS. APPARENTLY HYUNDAI IS UNABLE OR UNWILLING TO GET TO THE PROBLEM AND FIX THE SUN VISOR ISSUE. THIS ISSUE CAUSES A VISIBILITY PROBLEM AS THE VISOR KEEPS DROPPING INTO THE DRIVER'S FIELD OF VISION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462708June 22, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH SHE ENGAGED THE CLUTCH TO CHANGE GEARS HOWEVER THE CLUTCH BECAME STUCK AND SHE WAS UNABLE TO COMPLETE THE MANEUVER. SHE PROCEEDED TO PUMP THE CLUTCH SEVERAL TIMES AS IT BEGAN TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. A WEEK LATER THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN HOWEVER, THEY WERE STILL UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457586May 6, 2012
POWER TRAIN
CLUTCH PEDAL STICKS TO FLOOR. VERY SCARY. IT HAS HAPPENED 6 TIMES. AND HAVE TAKEN TO DEALER. THEY SAY ALL IS FINE. I COULD NOT STOP MY CAR. I WAS LUCKY THERE WAS NOT ANYONE IN FRONT OF ME WHEN IT HAPPENED. MY CAR IS A 5 SPEED MAL. I SEE OTHERS WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456672April 27, 2012
SERVICE BRAKES, HYDRAULIC
THE REAR BRAKES ON THE SONATA ARE NOT RELEASING FULLY CAUSING EXCESS WEAR, BRAKE NOISE AND PREMATURE REPLACEMENT. I BOUGHT THE CAR WITH APPX 20K MILES ON IT SO I DON'T KNOW IF THE REAR BRAKES WERE REPLACED BEFORE PURCHASE. FOR ME THE FIRST REPLACEMENT CAME AT 31,514 MILES, THE SECOND ABOUT 18,000 MILES AFTER THAT (49,465) AND ONCE AGAIN ABOUT 1500 MILES LATER AT 50,973. HYUNDAI DOES NOT RECOGNIZE THIS AS A PROBLEM AND REFUSES TO REPLACE THEM UNDER WARRANTY. ANY BRAKE PAD/ROTOR SYSTEM THAT FAILS AT AN AVERAGE OF 20K NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454618April 9, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE BRAKE LIGHTS DO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED. THE GEAR SHIFT NOT ABLE TO BE SHIFTED OUT OF THE PARK POSITION. THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT ILLUMINATES. VERY SIMILAR TO RECALL FOR SAME MODEL ON ANOTHER YEAR (2006). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454427April 7, 2012
SERVICE BRAKES, HYDRAULIC
REAR BRAKES ARE WORN OUT AT 19,7000 MILES THE CALIPERS ARE WORN OUT AND MY FRONT BRAKES ARE PERFECT.. FRONT BRAKES USUALLY WEAR OUT BEFORE REAR BRAKES WHAT IS GOING ON... THIS SHOULD NEVER HAPPEN GIVING US LOW GAS MILEAGE THESE FAULTY CALIPERS HYUNDAI SHOULD PAY THIS COULD RESULT IN A CRASH DUE TO A FAULTY BRAKE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453022March 26, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE EMITTED A SQUEAKING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO PERFORMED AN INSPECTION. THE CONTACT WAS INFORMED THAT THE REAR BRAKES WERE PREMATURELY WORN DUE TO DEFECTIVE CALIPERS. THE BRAKE PADS AND ROTORS WERE REPLACED. THE MECHANIC REPAIRED THE CALIPERS UNTIL THEY WERE IN WORKING CONDITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 26,700. THE CONSUMER WAS INFORMED THE REAR PADS AND ROTORS WERE COMPLETELY WORN DUE TO RUST ON THE ROTORS EVEN THOUGH THE FRONT BRAKES WERE IN GOOD CONDITION. UPDATED 06/04/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452753March 23, 2012
POWER TRAIN
SEVERAL INSTANCES OF CLUTCH DROPPING TO FLOOR (USUALLY IN HIGH SPEED URBAN TRAFFIC) MAKING SHIFTING IMPOSSIBLE, AND LEADING TO PULLING ON TO SHOULDER AND ROLLING UNTIL ENGINE KILLS AT LOW SPEED. HAVE REPORTED TO HYUNDAI, AND TAKEN TO DEALER...THEY SAY WITHOUT DUPLICATING THE PROBLEM, THEY CAN'T FIX. THIS HAS NOW HAPPENED ABOUT A HALF DOZEN TIMES BETWEEN 10,000 AND 44,000 MILES. IT IS DANGEROUS.. I AM TRYING TO DOCUMENT WITH HYUNDAI AS MUCH AS POSSIBLE, AS THEY APPARENTLY ARE NOT INTERESTED UNTIL SOMEONE GETS HURT OR WORSE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450467March 6, 2012
SERVICE BRAKES, HYDRAULIC
I WAS TOLD BY THE DEALER ON 3/6/12, THAT THE REAR BRAKES WERE SEIZING UP AND THAT I WOULD NEED NEW ROTORS DUE TO EXTREME RUST AND NEW PADS AFTER ONLY 16,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450127March 3, 2012
SERVICE BRAKES, HYDRAULIC
THE RIGHT REAR BRAKE PAD WAS WORN DOWN PAPER THIN WHILE THE OTHER REAR PADS WERE ONLY 30% WORN. UPON FURTHER INSPECTION, I FOUND THE PAD WAS STUCK TO THE PAD MOUNT/ANCHOR. IT WAS SO STUCK I HAD TO REMOVE THE WHOLE CALIPER AND HAMMER THE OLD PAD OUT. WHEN I EXPLAINED MY SITUATION TO THE DEALER, THEY SAID IT WAS A COMMON PROBLEM AND THAT I SHOULD BRING MY CAR IN EVERY 15000 MILES TO INSPECT AND LUBE MY BRAKES. I EXPLAINED TO THEM THAT THE OWNER'S MANUAL SAYS NOTHING ABOUT DISASSEMBLING AND RE-LUBING MY BRAKES EVERY 15000 MILES. I ALSO COMMENTED ON HOW UNREALISTIC IT IS FOR EVERY SONATA TO NEED A BRAKE LUBE EVERY 15000 MILES. THE SERVICE REPRESENTATIVE BLEW OFF MY CONCERNS. I'M SURE THE DEALERSHIP WOULD LOVE TO SELL EVERYONE A BRAKE LUBE EVERY 15000 MILES, BUT THAT'S RIDICULOUS, ESPECIALLY FOR A SAFETY ITEM SUCH AS BRAKES. THIS SAFETY ISSUE NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450104March 2, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH OVER A ROAD BUMP, THE CONTACT HEARD A VIBRATION FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WOULD THEN BECOME UNSTABLE AND THE CONTACT WOULD HAVE TO HOLD THE STEERING WHEEL WITH FORCE IN ORDER FOR IT TO REMAIN STRAIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE FRONT AXLE HAD BECOME EXTREMELY LOOSE. THE DEALER VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,603 AND THE CURRENT MILEAGE WAS 66,578.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447916February 14, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE CONTACT STATED HE WAS INVOLVED IN A FRONTAL CRASH WHEN THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE DEALER INFORMED THE CONTACT THAT THEY WILL FORWARD THE INFORMATION TO THE MANUFACTURER ON HIS BEHALF. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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