Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11539816August 21, 2023
ENGINE
The car has an oil consumption problem as noted by dealership when following through with oil consumption test. The car has had several instances of stalling upon starting , car shakes and has no power. Yesterday I was 50 miles from home and car attempted to stall and it was 105 degrees outside. I am becoming afraid of this car. No, thankfully no fatalities at this time or I would not be sending in a claim if I were a fatality. There has been no attempt to fix the car which is still under warranty. Is the warranty not valid? One reason to buy the vehicle was for the warranty. I have records for oil consumption test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539012August 16, 2023
STEERING, ENGINE
On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair is for the entire power steering column. The reason why I'm paying this is because in June 2022, at 60,000 miles the vehicle's engine had to be replaced. That too took over two months to be fixed and returned to me, but repair as covered under warranty. Also, I'd be happy to share the information, but my vehicle is still in the shop for repair, depending on when the parts are received.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538586August 15, 2023
ENGINE, POWER TRAIN
On 12/26/22, I was on a road trip and the car began vibrating violently on the PA turnpike. The car was losing power and would not accelerate. I was forced to stop on the highway with my kids in the car. Hyundai repaired the cylinders in the engine and then it began burning excessive oil, 1 quart ever 1000 miles. For months, I drove this car and as the oil got lower, the car hesitated while driving and ran very rough. On 7/4/23, transmission overheated and once again, car lost power on the road and left me stranded with my kids. Engine is burning excessive oil and causing other issues with car. Was not fixed when car died the first time and has now left me limping along and stranded twice. Car has been at shop since 7/5/23. Engine approved, but dealer can’t get parts. Hyundai won’t approve transmission until engine is replaced, leaving me to drive an unreliable car again when transmission and engine both have known issues. It’s unsafe to continually be stranded by a car that clearly has a bad engine. Would have been more cost effective for Hyundai to replace car at this point and still being given runaround by corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537866August 11, 2023
STEERING
As reported by many others, electric power steering column locks up. Happens at least once a week. Turn car off and then start again issue cleared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537056August 7, 2023
ENGINE
The car just shut down, while driving. An wouldnt restart or even roll over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535605July 31, 2023
ENGINE, UNKNOWN OR OTHER
MY 2017 HYUNDAI IS NOT LISTED ON THE RECALL FOR EXCESS OIL CONSUMPTION AND I AM TRYING TO FIND OUT WHY IT IS NOT INCLUDED. I HAVE TO ADD OIL EVERY WEEK TO MY CAR AND HAVE TO CHANGE THE SPARK PLUGS EVERY COUPLE OF MONTHS. I WOULD SIMPLY LIKE TO KNOW WHY MY 2017 HYUNDAI SONATA IS NOT INCLUDED ON THE RECALL AS WELL AS HOW I CAN GET IT INCLUDED SINCE IT IS ONE OF THE SONATAS WITH THE EXCESS OIL CONSUMPTION PROBLEM. THANK YOU VERY MUCH FOR YOUR TIME AND CONSIDERATION OF THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534746July 27, 2023
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
This is my second report and no one helped me. I have a safety issue and I am driving an unsafe car Hyundia refuses to help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534600July 26, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, DC 20590 Subject: Anti-Theft Upgrade Request and Complaint Dear Sir/Madam, I am writing this letter as an Autochthon American woman exercising my rights to conduct commerce and practice freedom of religion, seeking assistance and resolution for a distressing incident related to the theft of my conveyance. I believe that the faulty design system of my Hyundai, which was advertised as reliable, contributed to the unfortunate incident of theft. On [date of theft], my vehicle, a [make, model, year, color, license plate number], was stolen, and it has had a severe impact on my ability to conduct commerce, generate income, and practice my religious rights freely. The theft has left me under duress, causing immense stress and a crippling financial situation. The advertised reliability of Hyundai vehicles has proven to be far from the truth in my case, as well as the experience of many others. I am seeking assistance and action from the National Highway Traffic Safety Administration to address this issue and improve the anti-theft measures in Hyundai vehicles. My inability to utilize my vehicle has significantly hindered my daily life, preventing me from engaging in productive work and fulfilling my religious obligations. I implore the National Highway Traffic Safety Administration to thoroughly investigate this matter and take necessary measures to enhance the security and anti-theft features in Hyundai vehicles. I kindly request the following actions: 1. An investigation into the reported faulty design system contributing to the theft of my vehicle and its impact on others. 2. A prompt recall and implementation of an effective anti-theft upgrade for all affected Hyundai models to prevent similar incidents in the future. 3. Adequate compensation or support to help alleviate the financial burden caused by the theft and its consequences. I am aware of the National Highway Traffic Safety Adm
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534107July 24, 2023
ENGINE
The car started shaking or not running smoothly back in May and then the check engine light came on. I immediately pulled over and inspected under the hood. I saw nothing wrong and the car started fine and check engine light went away. I drove a few more days without any problems but then the same thing happened again. The next day I called the dealership (Bob King Hyundai in Winston-Salem, NC) the earliest appointment was 26 days away. I had no choice but to keep driving it even thought I was terrified every time. It happened a few more times and I took it by Auto Zone and they gave me a DTCs Secondary code of P0303 Cylinder 3 misfire detected No Code(The gentleman informed me that to get a code the light would need to stay on. I told this to the dealership when I took it in for service and diagnosis on 5/30/2023 They called me on 6/1/2023 and told me the mechanic could not find anything and that it could be a vaccum leak and they can clear themselves. About 2 days latter it happened again. I called the dealership back and ask that the Service Manager call me and He still has not called me. I also reported this to corporate Hyundai and that Gentleman stated He could not get in touch with anyone about the issue either. I went ahead and made another appointment which is now scheduled for 8/10/2023. I took it to O'Rielys and they told me the same thing that Auto Zone did Cylinder 3 misfire. I have replaced the gas cap with Hyundai but that didn't help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533248July 19, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the steering wheel was stiff and the vehicle lost motive power. No warning light was illuminated. The contact parked and restarted the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the engine needed to be replaced. The vehicle was then towed to the dealer, where it was also diagnosed that the engine needed to be replaced; however, the manufacturer declined the engine replacement due to Service Campaign 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement) not being performed prior to the failure. The vehicle was not repaired and remained at the dealer. The contact stated that she had not received notification of the Service Campaign. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 106,238.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533305July 19, 2023
UNKNOWN OR OTHER
Several weeks ago, the trunk would not open. The latch was determined to be defective. I paid for a repair and replacement at a local garage. I had discovered there was a recall but phone calls to the dealership service department were not returned. I paid $149.79 for the part and part of $150.00 labor charge to replace the trunk latch. Can I get a reimbursement for this part replacement and labor to repair?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532106July 13, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 70 MPH with the accelerator pedal depressed, the vehicle started to lose power with the Hybrid and check engine warning lights illuminated. The contact veered to the side of the roadway. The contact shut off and restarted the vehicle however, the vehicle stalled and was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced under TSB: 209. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531493July 10, 2023
STEERING
I have been having issues with my electric power steering rack and pinion when turning left it binds occasionally. I was backing into my driveway 7/10/2023 and my steering rack bound up and locked, triggering steering control warning light, and abs light. Other models of Sonata and previous years have recalls on this problem and I this should be included with those active recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531219July 9, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530786July 7, 2023
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I have financed my Hyundai Sonata Sport 2017 in December of 2019. I have not had any issues until this current year of 2023. I have noticed that with every oil change that I receive that I would have to go back to the dealership or certified mechanic a month or two earlier. I personal checked for leaks but seen no signs of why I had to get constant oil changes. Recently, when driving on the highway speed limit at 70 mph and my car went to 60 mph. The engine light came on but no other warning. I stopped the car, check the oil level which was pretty low and topped it off. I let the car sit for a short while as I was only 5 mins away from home. Soon as I made it back, I check the oil level again which was in the line. Check for visible leaks. I figured my car shook as it did and idle at the speed do to a misfire with the spark plugs/coils which I had already replaced 2 months prior to the incident. I was able to use a car scanner from AutoZone to check for codes but there wasn't an engine light at all on the dashboard. There was only one code that did show which was P1326 but no engine light or flashing engine light. I then schedule an appointment for an oil change and to confirm that the engine light code was with Firestone Auto Care to analyze the issue. They did an overall check over on the car, checked for codes, and changed the oil in which they found no issues. With driving my car to test if there were any issues it completely shut down and did not want to start. They called me to tell me that the engine was locked. They tried turning the engine over multiple times, but nothing would start up. Due to not knowing what was going on with my vehicle I felt unsafe with driving it as it completely slowed down on the highway. As other cars where speeding by. It gave no indications prior to the incident that anything was wrong. I am waiting to see a Hyundai dealership to inspect my vehicle which they are booked until next month. My car is currently disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530957July 7, 2023
ENGINE
This is in regards to NHTSA Opens Investigation of Hyundai and Kia Oil Drain Pan Assemblies Had my oil changed at BC AUTO REPAIR 7OO US HIGHWAY 41 Schererville, Indiana. On 5/3/2023. they feel they tongued the oil drain plug correctly and their insurance Auto Owners insurance has denied the claim my oil drain plug fell out due to BC auto repairs not tighten it correctly. I left on vacation 6/8/2023 and 2 miles from my destination the oil drain plug fell out causing severe damage to my 2017 Hyundai Sonata 2.4 liter engine VIN 5NPE34AF0HH539403. I had the car towed to Hyundai of North Charleston where the engine needed to be replaced because of missing oil drain plug. $9,342 later I was able to return home on 6/17/2023 new engine installed. with below is my itinerary. I have all bills and receipts. 6/8/2023 521 miles from home to sleep in Farragut TN no trouble. 6/9 146 miles form sleep in Farragut TN to friends no trouble. 6/10 256 miles to Charleston Ocean front villas. 2 miles from destination stopped in traffic engine stopped restarted oil light and check engine light came on. Made u turn to get out of traffic and maybe get some oil. Made approximately 1 mile engine stopped again and would not restart. Called CAP Towing they came and with the help of a motorist pushed me on to a drive way to get me off Folly Road. Car sat there with permission of owner until Monday 6/12. Towed to Dinkins auto service Monday Evening 6/12. Tuesday 6/13 in the morning Dinkins called to state the engine was locked with no oil and to tow it to Hyundai of north Charleston. Dinkins newer put car on lift checked in lot. Tuesday 6/13 was towed to Hyundai of north Charleston. Was looked at Wednesday 6/14 and I was informed the oil drain Plug was missing and engine would need to be replaced at my expense. Friday evening 6/16 9,342 dollars later I picked up my car at Hyundai of north Charleston with new engine installed. Drove all the way home 892 miles with. The contact disagrees with NHTSA final conclu
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530959July 7, 2023
ENGINE
Engine burns oil at a very high rate. I can’t even make it to the recommended oil change mileage before it is completely out of oil and that is very unsafe. I have to either fill it up with oil or pay for a new oil change when it is not needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530482July 5, 2023
STEERING
I noticed that the steering column was making a noise right after Hyunda replaced the defective motor. Car was leaking fluids and engine light came on. Benson Hyundai had the car towed. I mentioned that the steering did not feel right and I was concerned. They evaluated and said the mid steering shaft needed to be replaced. I noticed this was an issue with earlier models but did not see anything with the 2017 model. Thought it would be worth inquiring as the dealership is so nasty to deal with and don’t seem to have answers when I go to them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530044July 2, 2023
ENGINE
Car burns 1 qt of oil every other day afraid going to cut off and blow up while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529934July 1, 2023
ENGINE
Extremely high oil consumption. Defective, faulty engine. Smoke from tail pipe on acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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