Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10354543September 8, 2010
STEERING
2011 HYUNDAI SONATA GLS. POWER STEERING PROBLEM. VEHICLE DRIFTS OFF TO THE LEFT OR THE RIGHT AND WILL NOT STAY ON LINE. THIS CAN OCCUR AT ANY TIME BUT SEEMS TO BE MORE FREQUENT AT HIGHWAY SPEEDS OVER 40MPH CREATING AN UNSAFE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353752September 3, 2010
STEERING
MY COMPLAINT APPEARS TO BE EXACTLY THE SAME AS ODI ID NUMBER : 10335343 I PURCHASE A NEW 2011 SONATA LIMITED WHICH NOW HAS 3300 MILES ON IT. IT IS A GREAT CAR EXCEPT FOR ONE MAJOR ISSUE. ON FLAT ROADS AT HIGHWAY SPEEDS THE CAR DRIFTS ALL OVER THE ROAD! IF YOU DO NOT MAKE A CORRECTION FOR 5 SECONDS THEN YOU WILL FIND YOURSELF IN EITHER THE LANE TO THE LEFT OR RIGHT OF YOU. IT IS VERY DANGEROUS AND EXTREMELY EXHAUSTING TRYING TO KEEP THE CAR IN THE MIDDLE OF THE LANE. I NOTICED THIS ISSUE FROM THE VERY BEGINNING. THE DAY AFTER WE TOOK POSSESSION OF THE CAR WE DROVE ABOUT 4 HOURS ON THE HIGHWAY. THE VEHICLE FEELS LIKE IT'S BEING PUSHED SIDE TO SIDE BY THE WIND, BUT THE WIND WASN'T BLOWING. WHEN DRIVING DOWN THE HIGHWAY WITH NO OTHER CARS AROUND, THE CAR WILL DRIFT TO ONE SIDE OR THE OTHER AS IF WE ARE BEING PASSED BY A SEMI TRUCK WHO IS DISRUPTING THE AIR FLOW AROUND OUR CAR. I TOOK THE CAR TO THE DEALER YESTERDAY. THE MECHANIC DROVE THE CAR AND SAID HE DIDN'T NOTICE ANYTHING. HE CONTACTED HYUNDAI TECH SUPPORT (I THINK THAT'S WHAT THEY CALLED IT) AND THEN FOLLOWED THE STEPS THEY TOLD HIM TO CHECK EVERYTHING WITH THE STEERING. EVERYTHING CAME BACK WITHIN SPECS. I HOWEVER WOULD PROPOSE THAT THERE IS AN INHERENT ISSUE WITH THE ELECTRONIC STEERING SYSTEM WHICH ALLOWS TOO MUCH PLAY IN THE WHEEL AT HIGHWAY SPEEDS AND/OR CAUSES THE DRIVE MOTOR TO OVER-CORRECT OR OVER-EXAGGERATE THE STEERING INPUT FROM THE DRIVER AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353790September 3, 2010
STEERING
2011 HYUNDAI SONATA SE 1728 MILES SOMETHING IN THE STEERING WHEEL HAS BECOME LOOSE. IT DEVELOPED A VERY NOTICEABLE RATTLE WHICH I STARTED TO NOTICE ABOUT 2 WEEKS AFTER I BOUGHT THE CAR. IT HAS BEEN BACK TO THE DEALER TWICE AND THE ISSUE STILL HAS NOT BEEN RESOLVED. HYUNDAI ENGINEERING IS NOW RECOMMENDING COMPLETE REPLACEMENT OF THE STEERING COLUMN. AT THIS POINT IN TIME, I HAVE NOT EXPERIENCED ANY STEERING FAILURE. I NOTICED AN AP NEWS CLIP THAT YOU ARE LOOKING INTO A PROBLEM SIMILAR TO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353503September 2, 2010
STEERING
2011 HYUNDAI SONATA STEERING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353522September 2, 2010
ELECTRICAL SYSTEM, TIRES
MY 2011 SONATA HAS 7600 MILES ON IT. THE PROBLEM BEGAN AROUND 5000 MILES, BUT HAS GOTTEN PROGRESSIVELY WORSE. UPON TRYING TO TURN THE CAR OFF, THE ENGINE SHUTS OFF, BUT THE KEY IS STUCK IN THE ACCESORY POSITION. I CAN RESTART THE CAR AND DRIVE, BUT I CAN'T GET THE KEY OUT. IT JUST STAYS EITHER IN THE ACCESORY OR THE ON POSITION. I'VE HAD TO UNHOOK MY BATTERY TO KEEP IT FROM DYING BECAUSE I CAN'T GET THE KEY OUT. AT FIRST, I COULD JUST MOVE THE GEARSHIFT OUT OF PARK AND BACK INTO PARK, AND THAT WOULD USUALLY UNLOCK THE KEY. AS TIME WENT BY, THE PROBLEM WENT FROM HAPPENING ONCE A WEEK, TO ONCE A DAY, TO NEARLY EVERY SINGLE TIME I DRIVE THE CAR. ALSO, ONCE IT STARTED HAPPENING MORE FREQUENTLY, I COULDN'T TROUBLESHOOT TO GET THE KEY OUT. I WOULD JUST HAVE TO WAIT, SOMETIMES UP TO TWO HOURS, AND TRY AGAIN. EVENTUALLY, THE KEY WOULD JUST POP RIGHT OUT AS IF NOTHING HAD BEEN WRONG IN THE FIRST PLACE. VERY FRUSTRATING AND TIME CONSUMING. THE CAR IS CURRENTLY AT THE DEALERSHIP GETTING A NEW IGNITION. WE'LL SEE HOW IT WORKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353629September 2, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED WHEN TRYING TO STOP AT RED LIGHT AT EXIT TO PARKING LOT DRIVING BETWEEN 5-10 MILES PER HR. PRESSED ON BRAKE - DID NOT GO DOWN. NO RESPONSE - CAR KEPT MOVING UNTIL I PUT GEAR IN PARK AND HIT THE TRUCK STOPPED AT THE LIGHT. DRIVING A 2011 HYUNDAI SONATA PURCHASED ON 5/31/10. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10353625September 2, 2010
STEERING
COULD NOT STEER VEHICLE DRIVING ON THE HIGHWAY DURING RAIN STORM AT 60 MPH. VEHICLE DOES NOT STEER WELL AT HIGHWAY SPEED, DIFFICULT TO KEEP IN THE LANE -- FEELS LIKE A GO-CART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353268September 1, 2010
STEERING
MY CAR HAS PULLED TO THE RIGHT SINE I GOT IT, HYUNDAI HAS CHECKED THE ALIGNMENT AND "CROSS ROTATED" THE TIRES, HIS SEEMED TO HELP A LITTLE, BUT THE STEERING IS STILL PULLING INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352288August 27, 2010
STEERING
MY 2011 SONATA SE HAS PULLING TO THE LEFT SINCE THE DAY I BOUGH IT. I HAVE ABOVE 270 MILES ON THE CAR AND THE DEALER TRIED WHEEL ALIGNMENT/ TIRE PRESSURE ADJUSTMENT BUT THAT DID NOT HELP. I CONSTANTLY HAVE TO COUNTERACT THE STEERING TO THE RIGHT TO KEEP THE CAR IN STRAIGHT LINE DIRECTION. AT SPEEDS OVER 60MPH, IT GETS WORSE. ITS REALLY DANGEROUS TO DRIVE SUCH CAR ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352419August 27, 2010
EQUIPMENT, ELECTRICAL SYSTEM:HORN
I WAS CUT OFF BY A DRIVER MAKING A LEFT TURN INTO MY PATH AT AN INTERSECTION WHO FAILED TO STOP AT HIS STOP SIGN. I TRIED TO GET THE DRIVERS ATTENTION BY LAYING ON MY HORN BUT THE HORN ON THE 2011 HYUNDAI SONATA IS NOT EVEN AUDIBLE IN TRAFFIC AND DOES NOT PROVIDE ANY WARNING TO OTHER DRIVERS OR PEDESTRIANS. THE VERY WEAK, INEFFECTIVE HORN IS A SAFETY DEFECT AND SHOULD BE REPLACED BY AN EFFECTIVE HORN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351172August 22, 2010
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
SONATA 2011 HORN AND ACCELERATION PROBLEMS. PEOPLE CAN NOT HEAR THE HORN. ALSO WHEN I TEST DROVE THEY SONATA THE TEST CAR HAD PROBLEMS WHERE THERE WAS ACCELERATOR PROBLEMS. WHEN I STEPPED ON THE GAS THE CAR ALMOST QUIT, PAUSED AND THEY TOOK OFF. THIS IS DANGEROUS AND COULD CAUSE AN ACCIDENT BY NOT ACCELERATING IN TIME. THIS HAS HAPPENED ON MY CAR AT LEAST 7 TIMES, ACCELERATE, PAUSE OR HESITATION THE MOTOR KICKS IN. WHEN I ASKED THE SALESMAN ABOUT IT AT THE DEALER HE TOLD ME THE MOTOR ON THE TEST CAR WAS PROBABLY COLD. THIS HAPPENS WHEN THE CAR IS WARMED UP. THIS IS VERY SCARY WHEN YOU PULL OUT IN TRAFFIC. ALSO THE HORN IS A JOKE. YOU CAN'T HEAR THE HORN AND IT NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350723August 20, 2010
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ELECTRONIC POWER STEERING AND ESC SERVICE LIGHTS ILLUMINATED. WITHIN SECONDS, THE STEERING WHEEL BECAME EXTREMELY STIFF. THE CONTACT SHUT OFF THE VEHICLE AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346994August 3, 2010
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD VEER HARD TO THE LEFT WHEN DRIVING. THE DEALER ADVISED THE FAILURE WAS NORMAL FOR ELECTRONIC STEERING AND DID NOT PROVIDE A REMEDY. THE CONTACT WAS CONCERNED WITH THE FAILURE BECAUSE HE WOULD HAVE TO HOLD THE STEERING WHEEL FIRMLY OR IT WOULD INDEPENDENTLY VEER TO THE RIGHT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346874August 2, 2010
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL LOCKED AND THE CONTACT WAS UNABLE TO TURN THE WHEEL. THE VEHICLE BEGAN TO SHAKE EXCESSIVELY AND THE ELECTRONIC STABILITY CONTROL SERVICE WARNING LIGHT ILLUMINATED. THE CONTACT SHUT OFF THE ENGINE AND UPON RESTARTING THE VEHICLE,S HE NOTICED THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE DEALER ADVISED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED TO THE CONTACT. THE DEALER PROVIDED THE CONTACT WITH A REPLACEMENT VEHICLE. THE MANUFACTURER ADVISED THAT THEY WOULD ONLY RELEASE THE VEHICLE IF SHE WOULD SIGN A CONFIDENTIALITY AGREEMENT AND A LIABILITY WAIVER. THE CONTACT DECLINED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WOULD NOT RELEASE THE VEHICLE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WERE 3,800.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10346655August 1, 2010
STEERING
COMPLETE LOSS OF POWER STEERING WHILE DRIVING THIS VEHICLE AT HIGHWAY SPEED. THE FOLLOWING DASHBOARD LIGHTS CAME ON: A RED LIGHT ESP AND A AMBER LIGHT ANTI-SLIP. THE FAILURE WILL RESETS IT SELF BY RESTARTING THE ENGINE. SEVERAL REPORTS OF SIMILAR FAILURES OF THE POWER STEERING HAVE BEEN REPORTED ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344272July 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE GEAR SELECTOR WAS PLACED INTO THE PARK POSITION; HOWEVER, THE WARNING LIGHT DISPLAYED THAT THE GEAR WAS NOT WHICH MADE IT IMPOSSIBLE FOR THE AUTOMATIC DOORS TO LOCK. THE FAILURE OCCURRED INTERMITTENTLY. THE "PARK" WARNING INDICATOR WOULD CORRECT ITSELF AFTER THE VEHICLE WAS IN OPERATION OR WHEN THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE GEAR SHIFT. THE PART WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343469July 15, 2010
VISIBILITY
THE 2011 HYUNDAI SONATA WINDSHIELDS HAVE DISTORTED IMAGES WHEN SEATED IN THE FRONT AND VIEWING DIAGONALLY ACROSS THE VEHICLE AND OUT THE WINDSHIELD. ALL IMAGES SHOW A "RIPPLE EFFECT" . THIS HAPPENS IN BOTH DIRECTIONS (LEFT TO RIGHT AND RIGHT TO LEFT) I CHECKED OTHER NEW VEHICLES IN THE SHOWROOM AND THEY ALL HAVE THE SAME ISSUE. WHILE IT IS SUTTLE AND MOST MAY NOT NOTICE IT CAN BE A PROBLEM WHEN CHANGING LANES OR TURNING RIGHT. OBVIOUSLY THE DRIVER SEE A DISTORTED IMAGE WHEN LOOKING ACROSS THE WINDSHIELD TO TURN RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341750July 7, 2010
STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE POWER STEERING FAILED WHILE DRIVING 65 MPH CAUSING THE VEHICLE TO PULL TO THE LEFT. THE CONTACT HAS OWNED THE VEHICLE FOR THREE MONTHS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT HE NEEDED AN ALIGNMENT AND WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS CALLED AND A CLAIM WAS FILE AND CLOSED IMMEDIATELY SINCE THE FAILURE WAS A NON ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340493June 28, 2010
LATCHES/LOCKS/LINKAGES
6/28/2010 2011 HYUNDAI SONATA: FRONT DOOR LOCKS ON PAGE 4/19 OF THE 2011 OWNER'S MANUAL SONATA IT STATES: "IF THE INNER DOOR HANDLE OF THE FRONT DOOR IS PULLED WHEN THE DOOR LOCK BUTTON IS IN LOCK POSITION, THE BUTTON IS UNLOCKED AND DOOR OPENS." I ASSUME THIS IS WHILE THE VEHICLE IS PARKED. I AM CONCERNED THAT I AM ABLE TO OPEN THE FRONT DOORS WHEN LOCKED AND IN MOTION. FURTHERMORE, ON PAGE 4/20 IT STATES: "WARNING - DOORS * THE DOORS SHOULD ALWAYS BE FULLY CLOSED AND LOCKED WHILE THE VEHICLE IS IN MOTION TO PREVENT ACCIDENTAL OPENING OF THE DOOR. LOCKED DOORS ALSO DISCOURAGE POTENTIAL INTRUDERS WHEN THE VEHICLE STOPS OR SLOWS." WHAT GOOD IS THE FRONT DOOR LOCKS IF YOU ARE ABLE TO OPEN THE DOORS WHILE MOVING? MY VEHICLE IS NOT INCLUDED IN THE FOLLOWING RECALL. HYUNDAISONATA2011HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION. THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER. HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151. HYUNDAI'S RECALL CAMPAIGN NUMBER IS 096.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336919June 18, 2010
STEERING
TRAVELING AT AROUND 5MPH AFTER LEAVING A STOP SIGN, I PRESSED GAS PEDAL, TO MY SURPRISE NOTICED CAR WAS NOT REALLY GAINING ANY SPEED BUT INSTEAD, STEERING WHEEL STARTED MOVING, VIOLENTLY, WITH SUCH POWER, I COULD NOT EVEN PULL CAR TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARKING AND THE VIOLENT STEERING WHEEL MOVEMENT CONTINUED. I THEN PROCEEDED TO TURN THE CAR OFF, TERRIFIED SOMETHING ELSE WAS GOING TO HAPPEN BUT NOTHING CHANGED: VIOLENT MOVEMENT OF STEERING WHEEL CONTINUE FROM SIDE TO SIDE FOR A TOTAL OF 25 MINUTES. THIS IS A 2011 HYUNDAI SONATA SE THAT I LEASED JUST A MONTH AGO. I WAS CONTACTED TODAY BY HYUNDAI AND WAS TOLD MY CAR WAS FIXED AND READY TO BE PICKED UP. AS I ASKED WHAT WAS WRONG WITH IT THEY ANSWERED "A DEFECTIVE MECHANISM WAS FOUND AND THEY HAVE REPLACED THE STEERING WHEEL COLUMN". I SERIOUSLY WISH I DON'T HAVE TO GET THAT CAR BACK; AM STILL TERRIFIED BY THE HORRIFIC EXPERIENCE. EVEN THOUGH HYUNDAI BELIEVE THIS A ISOLATED ISSUE, I WANTED TO PUT IT OUT THERE IN CASE IT HAPPENS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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