Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10371833December 20, 2010
STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE PULLED TO THE LEFT. WHILE THIS HAPPENED THE CONTACT HEARD A LOUD BANG. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE THE STEERING FAILURE. THE DEALER SUSPECTED THAT THE WHEEL ALIGNMENT WAS OFF. THE DEALER PERFORMED FOUR WHEEL ALIGNMENTS FOUR TIMES WHICH DID NOT CORRECT THE FAILURE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE STEERING AND THE MANUFACTURER WILL SEND A REGIONAL REPRESENTATIVE TO INSPECT THE VEHICLE. THE CONTACT STATED THAT THE SAFETY ISSUE THAT COULD POTENTIALLY CAUSE A CRASH. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371016December 17, 2010
TIRES
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA EQUIPPED WITH OPTIMA H431 TIRES, SIZE P225/45/R18 95V. ALL FOUR TIRES USED NITROGEN GAS AND HOT AIR. THE CONTACT STATED THAT SHE CONSTANTLY HAD TO REFILL THEM WITH THE NITROGEN GAS (AT LEAST TEN TIMES). THE TIRE PRESSURE MONITORING SYSTEM LIGHT CONTINUED TO ILLUMINATE. THE CONTACT CALLED THE DEALER AND MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370924December 16, 2010
STEERING
I STARTED THE CAR IN THE PARKING GARAGE AND A HIGH PITCHED WHINE WAS PRODUCED WHILE THE ESP LIGHT WAS FLASHING. I TURNED THE MOTOR OFF AND RESTARTED AND THE ISSUE WENT AWAY, LATER THAT EVENING AFTER LEAVING A RESTAURANT I STARTED THE CAR AND THE LOUD HIGH PITCH WHINE STARTED AGAIN WITH THE ESP LIGHT FLASHING. OF GREAT CONCERN WAS THE STEERING WHEEL BEGAN SHAKING VIOLENTLY AND WOULD NOT STOP. THE CAR WAS NOT DRIVABLE SO I PULLED TO THE SIDE OF THE PARKING LOT AND TURNED OFF THE ENGINE. THE STEERING WHEEL WOULD NOT STOP SHAKING AND DID SO FOR ABOUT 30 MINUTES UNTIL IT STOPPED. THE LOUD NOISE ALSO STOPPED. I CALLED HYUNDAI ASSISTANCE AND IT WAS GOING TO BE MORNING BEFORE I COULD GET IT TOWED. I HAVE HAD CARS GIVE TROUBLE IN THE PAST BUT NOT LIKE THIS WHERE I WAS EXTREMELY CONCERNED FOR MY SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371408December 15, 2010
STEERING
CAR CONSTANTLY PULLS TO THE LEFT WHEN ON HIGHWAY SPEEDS WHEN HANDS ARE OFF STEERING WHEEL. WHEN HANDS ARE ON STEERING WHEEL, I HAVE TO CONSTANTLY FIGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371575December 15, 2010
STEERING
VEHICLE WAS BROUGHT INTO THE AUTO DEALER FOR OIL CHANGE & CHECK OF STEERING RECALL ON OCT.13,2010. ON SUBSEQUENT DATES OF OCT. 19, NOV. 4, AND NOV.11,2010 I BROUGHT IT BACK BECAUSE THE STEERING WAS PULLING TO THE LEFT. IT WOULD APPEAR TO BE FIXED ON EACH OF THESE DATES, BUT THE PULLING WOULD RETURN. ON DEC. 6 I CALLED THE DEALER & WAS INFORMED THAT AN ENGINEER WAS ON SITE AND DETERMINED THAT THE PROBLEM WAS SELF CORRECTING & NO FURTHER WORK WOULD BE DONE ON MY CAR. WHEN I COMPLAINED TO SERVICE MGR., HE WAS SYMPATHETIC AND GAVE ME TEL. # HYUNDAI CUSTOMER AFFAIRS. I CALLED AND WAS GIVEN A CAE #4208898. ON DEC. 8 I RECEIVED A CALL FROM CHET CONNER, WHO RELATED TO ME THAT AN ENGINEER & D'ARCY MTRS. SERVICE MGR. CHECKED OUT MY CAR ON DEC. 6 AND DETERMINED THAT THE" STEERING WAS PERFORMING AS IT SHOULD" ( ON THAT DATE MY CAR WAS WITH ME-NOT AT THE DEALER). WHEN I INFORMED HIM THAT THE STEERING WAS STILL PULLING TO THE LEFT, HE REPEATED THE AFOREMENTIONED STATEMENT AND TERMINATED THE CONVERSATION. NEVER HAD A STEERING PROBLEM UNTIL THEY INITIALLY CHECKED THE CAR RELATIVE TO STEERING RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370592December 14, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN HE DROVE OVER A PATCH OF ICE, CAUSING THE VEHICLE TO CRASH INTO A UTILITY POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS AVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE AIR BAG FAILURE. THE CONTACT WAS AWAITING THE RESULTS OF AN INVESTIGATION BY THE INSURANCE COMPANY. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10370415December 13, 2010
STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS WHEN SUDDENLY THE VEHICLE BEGAN TO PULL INTO THE LEFT DIRECTION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE FAILURE COULD BE RELATED TO THE ELECTRONIC STEERING OR THE STEERING CRADLE. ALSO, THE TECHNICIAN INFORMED THAT THERE WAS NOT A REMEDY FOR THE STEERING FAILURE AND WOULD CONTINUE TO INVESTIGATE FOR A RESOLUTION. THE FAILURE MILEAGE WAS LESS THAN 40.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370448December 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2011 HYUNDAI SONATA SE. 11000 MILES. ON DECEMBER 11,2010 WHILE ON I-16 IN SAVANNAH, GEORGIA, I WAS DRIVING MY SONATA AND IT FELT LIKE MY FRONT END BOTTOMED OUT. RPMS REVVED UP AND STAYED AT 5000 AND I WAS ONLY TRAVELING AT 65MPH. IT WAS LIKE I WAS STUCK IN 2ND GEAR. GEARS WOULDN'T SHIFT UP OR DOWN. THIS WENT ON FOR 10 MILES. WHEN I SLOWED AND ACCELERATED IT WAS VERY HESITANT. I STOPPED THE CAR AND TURNED THE IGNITION OFF FOR 20 MINUTES. WHEN I STARTED IT AGAIN, IT SHIFTED NORMALLY. NO OTHER OCCURRENCES SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370450December 13, 2010
STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS HAVING A STEERING PROBLEM AND PULLED HARD TO THE LEFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE PROBLEM WAS COMMON BUT THERE WAS NO REMEDY. THE VEHICLE WAS PUT UP ON AN ALIGNMENT RACK BUT IT COULD NOT BE STRAIGHTENED. AN ENGINEER FROM THE MANUFACTURER DROVE THE VEHICLE AND ACKNOWLEDGED BUT STATED THAT THERE WAS NO FIX FOR THE PROBLEM. THE FAILURE MILEAGE WAS 24 AND THE CURRENT MILEAGE WAS 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370301December 12, 2010
STEERING
2011 SONATA 2.0T LIMITED PULLS TO THE LEFT AT ALL TIMES. IT IS MUCH MORE APPARENT WHEN DRIVING ON THE FREEWAYS, BUT IS PRESENT WHEN DRIVING SLOWER ON SIDE STREETS AND COUNTY ROADS. THE DEGREE OF PULL VARIES. AT TIMES YOU CAN'T FEEL IT PULLING, BUT IF YOU TAKE PRESSURE OFF THE STEERING WHEEL THE VEHICLE DRIFTS LEFT. AT OTHER TIMES YOU CAN FEEL THE LEFT PULL AND HAVE TO CORRECT VIA PRESSURE ON THE STEERING WHEEL IN THE OPPOSITE DIRECTION. A FRONT AND REAR ALIGNMENT WAS PERFORMED AND THE PROBLEM IS STILL THERE. I TEST DROVE THE ONLY OTHER 2011 SONATA 2.0T AT MY LOCAL DEALERSHIP AND IT PULLED LEFT THE SAME AS MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369981December 11, 2010
STEERING
CAR HAS A CONSISTENT PULL TO THE LEFT THAT IS ALWAYS PRESENT. THE DEGREE OF THE LEFT PULL VARIES AND IS MUCH MORE NOTICEABLE WHEN CRUISING AT FREEWAY SPEEDS. THE MOMENT YOU ARE NO LONGER PUTTING PRESSURE ON THE STEERING WHEEL THE CAR WANDERS LEFT IMMEDIATELY. LEAVE PRESSURE OFF FOR ABOUT 5-7 SECONDS AND THE CAR HAS ALREADY DRIFTED AN ENTIRE LANE TO THE LEFT. IT DOESN'T SEEM TO MATTER WHAT TYPE OF ROAD BED YOU ARE ON, NOR DOES IT SEEM TO MATTER HOW MUCH OF A CROWN THE ROAD HAS. THE CAR PULLS LEFT UNDER ALL CONDITIONS(KEEPING STEADY RATE OF SPEED WITH ACCELERATOR, KEEPING STEADY RATE OF SPEED WITH CRUISE CONTROL, CAR IN NEUTRAL ROLLING ALONG, ACCELERATING). A FULL VEHICLE ALIGNMENT HAS NOT SOLVED THE PROBLEM. EVERY SIMILAR CAR AT THE DEALERSHIP WHERE I PURCHASED MINE FROM EXHIBITED THIS SAME BEHAVIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371313December 11, 2010
POWER TRAIN
ON 12/2/2010, I WAS DRIVING AT HIGHWAY SPEED (APPROXIMATELY 60 MPH) AND THE CAR VIOLENTLY JOLTED, AS IF I HAD RUN OVER A LARGE OBJECT. IF I HAD NOT HAD BOTH HANDS ON THE STEERING WHEEL, I MIGHT HAVE LOST CONTROL OF THE VEHICLE. SUBSEQUENTLY, I WAS ABLE TO DRIVE THE VEHICLE, BUT IT SEEMED TO BE OVER-REVVING, AS IF IT WAS STUCK IN THE WRONG GEAR. I RETURNED THE VEHICLE TO THE DEALERSHIP THAT NIGHT. AFTER READING THE COMPUTER ERROR CODE, THE SERVICE MANAGER INDICATED THAT THEY WOULD HAVE TO REPLACE THE TRANSMISSION. I WAS PROVIDED WITH A LOANER VEHICLE. ON 12/8/10, I RECEIVED A CALL FROM THE SERVICE MANAGER. HE STATED THAT IN THESE CIRCUMSTANCE, THE TRANSMISSION IS TYPICALLY REPLACED WITH A REBUILT TRANSMISSION WITH A NEW HOUSING. HE INDICATED THAT THE DEALERSHIP WAS TRYING TO OBTAIN A NEW TRANSMISSION FOR ME. THEY WERE EXPERIENCING DIFFICULTY BECAUSE THERE WAS 80 SOME REQUESTS FOR NEW TRANSMISSIONS AND ONLY 70 SOME AVAILABLE (COUNTY?, STATE?, CENTRAL FLORIDA?) UPDATED 01/20/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369854December 10, 2010
STEERING
THE VEHICLE PULLS TO THE LEFT 100% OF THE TIME LIKE IT WAS OUT OF ALIGNMENT. STEERING WHEEL HAD TO BE TURNED A LITTLE TO THE RIGHT TO COMPENSATE ON DRIVING STRAIGHT. I JUST BOUGHT THIS CAR AND DID NOT HIT ANY CURB OR POT HOLES. THIS NEEDS TO BE LOOKED AT IMMEDIATELY AS THIS IS AFFECTING MANY PEOPLE WHO OWNS THIS CAR. A RECALL FOR THIS NEEDS TO BE INITIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369748December 9, 2010
STEERING:GEAR BOX:SHAFT SECTOR, STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHEN HE MADE A LEFT TURN, HE FELT THE VEHICLE SCRAPED CURB. HE BACKED UP AND PROCEEDED TO DRIVE HOME. THE NEXT DAY, HE NOTICED THE STEERING WHEEL POINTED RIGHTWARD, WHEN THE WHEN THE VEHICLE WAS GOING STRAIGHT. THE CONSUMER WAS INFORMED THE RACK NEEDED TO BE REPLACED. THE CONTACT STATED AFTER THE REPAIR, HE NOTICED THE STEERING WHEEL DID NOT RETURN TO THE CENTER POISTION. THE CONATCT WENT TO ANOTHER DEALER AND WAS INFORMED A RECALL FOR THE STEERING HAD BEEN ISSUED. THE CONTACT THE STEERING PROBLEM STILL HAS NOT BEEN CORRECTED. UPDATED 01/31/11/ *BF UPDATED 04/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369437December 7, 2010
STEERING
SIGNIFICANT PULL TO THE LEFT AT HIGHWAY SPEEDS. WHILE IN SLOW LANE ON HIGHWAY, IF I LET GO OF THE WHEEL, VEHICLE WILL CROSS INTO MIDDLE LANE IN ONE SECOND. MORE THAN ANNOYANCE, COULD BE DANGEROUS IN INCLEMENT WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369463December 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
TOOK DELIVERY OF A NEW SONATA LIMITED TURBO 2.0 ON THE 24TH OF NOVEMBER. CHECK ENGINE LIGHT APPEARED SAME DAY. PURCHASING DEALERSHIP RESET THE CHECK ENGINE LIGHT, SAID NOTHING TO WORRY ABOUT. LIGHT REAPPEARED ON THE DRIVE HOME. 2 DAYS LATER, ENGINE STALLED. AFTER BEING TOWED TO THE DEALERSHIP, THEY DISCOVERED AN EXHAUST VALVE MELTED/CRACKED AND DAMAGED THE COMBUSTION CHAMBER. BRAND NEW ENGINE ORDERED AND REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369489December 7, 2010
STEERING
2011 HYUNDAI SONATA SE PULLS HARD TO THE LEFT AT SPEEDS ABOVE 40 MPH ON ANY ROAD SURFACE. CAR PULLS IMMEDIATELY LEFT IF PRESSURE IS LET OFF STEERING WHEEL. CAR WILL CHANGE LANES LEFT IN 2-4 SECONDS AND IS DANGEROUS TO OCCUPANTS AND OTHERS. DEALER HELPFUL BUT WAS UNABLE TO CORRECT. STATED THAT THERE WAS NOTHING FURTHER THEY COULD DO AFTER ALIGNMENT TO "SPECS". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369560December 7, 2010
STEERING
VEHICLE PULLS HARD TO THE LEFT NO MATTER WHAT IS DONE. CAR IS BRAND NEW AND THIS SEEMS TO BE AN ISSUE AFFECTING MOST NEW SONATA SE'S AND SONATA SE 2.0T'S. THE DEALERSHIPS DENY THAT THIS IS AN ISSUE AND OFFER NO FIX AT THE MOMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369377December 6, 2010
STEERING
2011 HYUNDAI SONATA LIMITED 2.0 TURBO CONSTANTLY PULLS TO THE LEFT EVEN AFTER TIRE ROTATION, ALIGNMENT, AND ESP RECALIBRATION. DEALER HAS BEEN VERY HELPFUL BUT SO FAR UNABLE TO ELIMINATE PULLING. MUST PAY STRICT ATTENTION OR RISK SUDDEN LANE CHANGE TO THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369199December 4, 2010
STEERING
CONSTANT TO PULL THE LEFT, CAR WAS ALIGNED, TIRES ROTATED AND COMPUTER FOR ELECTRIC STEERING REPROGRAM/CHECKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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