Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11537925August 11, 2023
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? My engine stopped working while I was driving on the highway from Texas to Norman. This happened when I tried downshifting from 6 to 5. How was your safety or the safety of others put at risk? I had to find a way to maneuver from the fast lane to the side of the road without putting myself or any other road user at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? After several failed diagnoses from different specialists such as auto locksmiths and other mechanics looking at the alternator and starter as possible causes of the problem, I had to have it towed to the Hyundai dealership in Norman to have it diagnosed and I was told that it was very likely to be an engine recall issue with a motor inside the engine having locked up. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It was inspected by Hyundai Norman and they confirmed that it was the engine recall issue, but after sending it to Hyundai headquarters, they are unable to work on the problem due to my vehicle having a salvage title. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages or symptoms prior to the engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538023August 11, 2023
FUEL/PROPULSION SYSTEM
Component : High pressure fuel pump Is being fixed as speak ; can provide statement and diagnostic from mechanic. 2. The first time the fuel pump failed it went out on the freeway, I was accelerating onto the freeway and I hear a big pop sound , the whole car went into limp mode . Leaving to cruising on the freeway. No warning , no check engine . I had children in the car . The issue was deemed ; a faulty fuel pump . Second time mechanic let me know there was a crack in the pump ( had been replaced less than a year ago ) . Because of the crack , gas & fumes filled the cabin of the vehicle , to the point where you could not operate without having all windows down . The vehicle could have caught fire ! Me and my family could have been hospitalized because of these fumes coming through the vents. Again, no check engine , nothing ! That repair is being fixed as we speak . Another $1,200 job . 3. No the vehicle has not been inspected by insurance or law enforcement . Only by licensed mechanic shops . 4. There were no warnings , Both times the high pressure fuel pump failed . No prior signs of the issue the first time & the second time the gas smell was so unbearable , that was the indication .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538046August 11, 2023
FUEL/PROPULSION SYSTEM, ENGINE
I have taken my car to mechanic and they have told me that my car is leaking gasoline. They recommended that I go to the dealer. When I called the dealer they told me that I would have to pay for the diagnosis. This is obviously concerning as gasoline fumes are toxic. There has been no warning lamps turned on this whole time but can definitely smell it when I finish my ride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537414August 9, 2023
ENGINE
Engine just stopped while driving This should be apart of the attached recall but it is not showing when looked up by my vinn. How to update this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537158August 8, 2023
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that two weeks after having the oil changed, the low oil warning light was illuminated on the instrument panel. The vehicle was taken to the dealer and the contact was informed to not add oil but to bring the vehicle back to the dealer at 1,000 miles driven. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537235August 8, 2023
STEERING
The power steering went out on two different occasions. The power steering assist light came on (red steering wheel light in the lower left corner of panel). The car was extremely difficult to drive. Once the car was shut off the system reset and the steering was normal. I brought the car to the dealership twice and they told me they could not duplicate the problem and could not repair the car unless they could duplicate the problem. Hyundai USA basically told me the same thing; even though there must be a known issue because they have extended the warranty on the power steering assist system. The dealership and Hyundai's only solution was to have the car inspected at another dealership. This is a ridiculous solution since the problem seems to be an intermittent issue. Having the car inspected by another dealership will not solve anything. I believe this issue makes my car UNSAFE to drive! Hyundai will not reply to my questions such as: why an error code was not recorded when the power steering light is triggered? Hyundai should pay for the repair of these issues as they are reported by the owner and not only when it is occurring at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536873August 7, 2023
STEERING, ENGINE, SERVICE BRAKES
While turning in an intersection on a highway, car displayed check hybrid system and shut down. power steering could not engage so braking and turning was almost impossible. Car had to be towed, was not able to be restored
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536346August 3, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
The panoramic sunroof wind deflector is off I seen online there was a recall about that. I call hyundai customer service about it they said it's been fix already in 2016. I'm a new owner and not sure where the work was done before I got it, but it came unglued again. I purchased the car from John amato hyundai dealership and get the services done there because I'm under a forever warranty and can't going anywhere eles because of the warranty. Which nothing is done free on it and all the work I've had done from them I believe they don't do everything because it still rides and sounds the same and there #1 excuse is that's how hyundai cars sounds. So with that being said if John amato fixed it, I see why it failed again. Can check my car to see if recalls were really preformed and done correctly and what's needed now to be like new again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535776August 1, 2023
STEERING
The electric power steering suddenly failed while making a turn on a neighborhood road shortly after beginning a drive. The incident also triggered warning lights for the Forward Collision Warning System, Lane Departure Warning System, and Smart High Beam System. I was able to return the car to a safe location and turn it off. When I turned the car back on later, power steering and other systems worked normally. The service center was unable to recreate the issue. They recommended replacing the steering column for a cost of $3,000+ but did not perform the service due to the issue not recurring. Approximately 10 days later, the electric power steering failed again while backing out of a parking space. It worked normally again after turning the car off and back on. It is unclear if this issue is connected to the known problem with the steering coupler in this vehicle. (My specific vehicle was not included in the recall associated with the coupler issue, but has demonstrated the steering catch/clunk that is the hallmark of that problem.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535820August 1, 2023
STEERING, FUEL/PROPULSION SYSTEM, ENGINE
Engine failure due to a problem with the type of engine. Hyundai denied warranty and class action settlement claim, due to exceptional neglect. All oil changes etc were accounted for. the car with no warning, had been driving great, lost all power and left me and my two grandchildren on the side of the road. The Hyundai dealership confirmed that the engine was blown. There were no warnings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535396July 31, 2023
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
The engine and yes it is. Because my car turned off in the middle of the loop on the highway when there was a lot of traffic and we could have gotten hit. No it has not been. No it has not been. We were driving on the highway then the engine started sputtering and it wouldn’t go faster then 40 when I tried pulling off to the side that’s when the engine ,battery ,and oil light turned on and after that the car just shut off and wouldn’t want to turn back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534987July 28, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While driving, received Hybrid system warning that shut the car down . Power steering and braking were non-existent so safely stopping and pulling over was near impossible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534706July 27, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My 2015 Hyundai Sonata has recently been having both electrical and engine problems. Roughly a month ago, I had my vehicle completely stall in the middle of the highway. I lost power and a bunch of lights came on at once. Thankfully, I was in the right lane so I was able to safely get off the road even though I had many other cars speeding around me. I had no acceleration, I was just cruising off the highway at this point. Thankfully, my brakes did still work. Engine light and a bunch of errors turned on but went away once I pulled off and restarted the vehicle. I pulled off the road and once I decided to try and start it and go again, my car felt like it had hardly any power the whole way home. Fast forward to last weekend, I was driving home and my car would not accelerate. The engine light comes on and this time, my acceleration didn’t completely shut off, I was just very limited. I had to ease into the gas because I felt like it was having a hard time shifting gears and keeping up with the RPMS. I felt uncomfortable pushing it above 50. As I got close to home, I noticed a knocking noise in the engine. I plugged one of my code readers in and it spit out 7e8, 7e9 and I believe it was p1326. Super rough start and feels like it’s going to break down if I try to drive it. I’ve left it parked since
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534270July 25, 2023
ENGINE, UNKNOWN OR OTHER
I am unsure what exactly happened but it is giving an error code for the engine sensor. I was driving the expressway (55-65MPH) and my car went directly into safe mode. Which I didn’t kno what it was til later. I went from going expressway speed to almost getting t-boned getting off of the exit ramp as I was unable to accelerate over 2RPMs. So my acceleration would jolt my car when going over 2RPMs. I made it to a gas station where I had my mechanic friend meet me. He said I had no oil. We put 4 quarts in and it barely did the job! I had gotten my car serviced and oil changed not too far from when my car began to “shut down”. So oil is in the compartment, the engine light turns off. Well then I’m driving the expressway AGAIN thinking the problem is solved but also curious WHY and HOW I had no oil. All of a sudden the car goes back into the mode. Engine light comes on an I am once again going de-accelerating in traffic on an expressway. I get off an exit and make it home in back roads. I had to pay for rentals and I was unable to get it to the Hyundai manufacturer. I got it to another certified mechanic which stated there is an oil leak somewhere but is unable to be found. As the 4qts added days prior, was almost gone again. The engine sounds awful, there’s rattling noises, noises sounding like a fan is broken but still spinning. There was absolutely NO warning signs prior. Nothing was on, nothing was off, absolutely NOTHING to forewarn me of this awful situation until it decided it was going to safe mode on the expressway out of nowhere. I owe thousands of dollars in rentals, I can’t afford to even pay that off! For Hyundai to diagnose my car, they wanna charge 80$! When I already have the error code from the previous mechanic. I don’t have the money to be doing this funny business. The car actually turned off when I was driving it and was in like an idle mode or something. I have no clue. Nobody has any idea where the oil goes. It isn’t showing smoke anywhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533824July 22, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Hyundai is having failed engine problems after certain amount of mileage. The engine is burning oils with no leaks anywhere in the engine. You change engine oil after a week we will see the engine light flashing on your dashboard.This is my 2nd vehicle with the same problem. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533518July 20, 2023
AIR BAGS
The air bag warning light illumination. Dealer replaced the "clock spring" in steering wheel. This part was recalled for all like vehicles through 2014 and warranty as extended to 100,000 miles or 14 years. Model year 2015 was not included in the recall, yet the same part failed thereby making the driver's front air bag inoperable. It should have been included in the recall. I requested reimbursement from the manufacturer in the amount of $638.50 but was told the vehicle was no longer under warranty. No vehicle should br driven without properly working air bags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533195July 19, 2023
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533111July 18, 2023
ENGINE
I have about 119,000 miles on my Sonata. One day while driving in normal conditions my check engine light illuminated and my RPMs were limited. I was Able to limp it home and park it. I hooked Up my OBD11 reader and it gives me p1326 code for knock sensor. After some investigation I read Hyundai has a recall for excessive rod bearing wear that leads to engine failure. I’ve checked my VIN with this recall and my 2015 sonata does not qualify even though it has the same engine and make as the recall covers. Knock sensor has been replaced and of course it wasn’t the problem as you can clearly hear the knocking in the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532485July 15, 2023
ENGINE
I’ve been with my car for 2 years due to engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532503July 15, 2023
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
We have a 2015 hyundai sonata with a panoramic sunroof. About 2 weeks ago we opened the sunroof and noticed the wind deflector popped up higher than normal. When we tried to close the sunroof it would not close. The deflector was sticking up and we had to push it down quickly to avoid punching our hands in the sunroof. It still did not want to close after we tried, but the sunroof was down almost all the way. We called hyundai the same day to get it looked at. We thought maybe it broke something in the process of closing because it didn't look closed 100%. They could not get us in until mid August. We were not too concerned because the sunroof was mostly closed down so rain could not get in. Today driving about 50 mph the sunroof just FLEW off the car and shattered into a million pieces in full traffic. Someone could have been seriously injured!! There was absolutely no indication that the sunroof was not secure on our vehicle otherwise we would not have drove it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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