Hyundai Sonata Complaints (2007)

696 consumer complaints on file.

#10559076January 8, 2014
STRUCTURE:BODY:DOOR
BOTH OUTSIDE DOOR HANDLES BROKE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558445January 4, 2014
AIR BAGS, SEAT BELTS
HYUNDAI HAD RECALL FOR AIRBAG LIGHT. I TOOK IT IN FOR THE RECALL NOVEMBER 2013 AND THEY SUPPOSEDLY FIXED THE PROBLEM. LESS THAN A MONTH LATER-DECEMBER 25, 2013 MY AIR BAG LIGHT WENT BACK ON. TOOK IT BACK TO DEALER WHO SAID IT'S NOT THE AIRBAG PROBLEM, BUT SEAT BELT-CODE B1706 FOR PASSENGER SEAT BELT-SAID THE SEATBELT NEEDED TO BE REPLACED. ASKED IF THIS WAS COVERED AS PART OF THEIR RECALL AS IT SEEMS TO BE SAFETY ISSUE? I WAS TOLD NO-I WAS RESPONSIBLE TO REPLACE IT-APPROXIMATELY $250.00. AIRBAG LIGHT IS NOW OFF-SEEMS LIKE IT IS WORKING, BUT TECH SAID THEY DID NOT GUARANTEE THE AIRBAG WOULD DEPLOY IF IN AN ACCIDENT! I TOLD HIM IT SHOULD BE A SAFETY ISSUE THEN AND THEY SHOULD BE RESPONSIBLE FOR THIS. HE SAID NO--MY PROBLEM. I HAVE GRANDCHILDREN WHO RIDE IN MY CAR SOMETIMES AND I HAVE NO CHOICE BUT TO FIX IT, BUT AGAIN-IT SEEMS TO BE RELATED TO THE AIR BAG RECALL SINCE IT TRIGGERS THAT LIGHT AND THEY WILL NOT GUARANTEE THE AIRBAG WILL DEPLOY IF IN AN ACCIDENT--I FEEL HYUNDAI SHOULD BE RESPONSIBLE FOR THIS. IF PEOPLE DO NOT FIX THIS AND HAVE AN ACCIDENT, THERE COULD BE A LOSS OF LIVES DUE TO THIS PROBLEM. I FEEL HYUNDAI SHOULD BE RESPONSIBLE-SEEMS TO BE A LARGE DEFECT FROM WHAT I SEE ON LINE-LOTS OF PROBLEMS WITH AIRBAGS/SEAT BELTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558372January 3, 2014
AIR BAGS, SEAT BELTS
I RECEIVED A LETTER FROM HYUNDAI THAT MY CAR WAS UNDER RECALL (ISSUE WITH THE PASSENGER AIR BAG BEING DE-ACTIVATED) & URGED ME TO VISIT THE DEALER IF OCS LIGHT WAS ON. HENCE I TOOK IT TO THE DEALERSHIP BASED ON THIS SAFETY RECALL NOTICE, THERE I WAS INFORMED THAT THEY WILL PERFORM THE INSPECTION AND CONDITIONALLY CHARGE ME $110 FOR IT WHICH I AGREED AND LATER MY ONLY OPTIONS TO GET THE CAR BACK AFTER THE INSPECTION WERE EITHER PAY $110 INSPECTION FEE OR THE $350 TO FIX THE ISSUE WHICH THEY DEEMED WAS NOT RELATED TO THE RECALL AND HENCE NOT COVERED. IF HYUNDAI HAS A MANUFACTURING DEFECT SHOULD IT NOT BE THEIR RESPONSIBILITY TO INSPECT IT TO SEE IF THE RECALL IS APPLICABLE INSTEAD OF CHARGING THE CUSTOMER FOR IT? SECONDLY, HAVING CRITICAL SAFETY FEATURES (THAT DISABLES THE ENTIRE OCS!) FAIL ON THE CAR JUST AFTER WARRANTY IS VERY UNFORTUNATE, IN THIS CASE THE SEAT BUCKLE PRE-TENSIONER FAILED AND DISABLED THE OCS SYSTEM (ALTHOUGH I BELIEVE THE SEAT BELT AND AIRBAG WOULD HAVE WORKED FINE WITH SLIGHTLY LESS FUNCTION IF PRETENSIONER ADDED FEATURE IS NOT AVAILABLE). PLEASE ADVISE WHAT I NEED TO DO SINCE HYUNDAI REFUSED TO REFUND MY PAYMENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557335December 26, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE BRAKES ENGAGED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556625December 19, 2013
AIR BAGS
PASSENGER FRONT SEAT AIR BAG BUCKLE/SENSOR ASSEMBLY HAS FAILED. AFTER SEEING SO MANY SIMILAR REPORTS, I WANT TO MAKE AWARE THAT I HAVE SIMILAR ISSUES. I AM ALSO WONDERING IF THIS HAS ANYTHING TO DO WITH THE RECALL ON THE OCS? I HAVE YET TO HAVE THE RECALL FIXED, BECAUSE THEY HAVE REFUSED TO DO SO, UNTIL I RECEIVED ANOTHER LETTER AND CALLED HYUNDAI. WHO THEN CALLED THE DEALER. AM STILL WAITING FOR THE RESULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556481December 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT SHE ATTEMPTED TO PARK WHEN THE VEHICLE SLID ACROSS AN ICE PATCH AND CRASHED INTO A POLE. THE CONTACT STATED THAT UPON IMPACT, THE AIR BAG WARNING LIGHT ILLUMINATED BUT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10556438December 17, 2013
VISIBILITY
THE SUN VISORS BOTH MALFUNCTIONED. THEY DO NOT STAY IN PLACE WITHOUT BEING TIED UP. I FEEL THIS IS A SAFETY ISSUE THAT THEY CAN DROOP DOWN WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555719December 11, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FRONT CONTROL ARM WOULD NEED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION) FOR THE REAR CONTROL ARM BUT THE RECALL DID NOT COVER THE FRONT CONTROL ARM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,195.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554292December 1, 2013
AIR BAGS
THE RED AIR BAG LIGHT IS ON STEADY SINCE ABOUT 22 NOVEMBER AND DOES NOT GO OUT. WE HAD THIS SAME ISSUE IN MAY 2010 AND IT WAS THE DRIVER SIDE SEAT BELT BUCKLE SENSOR COSTING ABOUT $350. LOOKING AT THIS ISSUE ON THE INTERNET IT APPEARS THIS IS A KNOWN AND VERY COMMON MALFUNCTION. AS SUCH IT SHOULD BE SOMETHING THE COMPANY PAYS OR REIMBURSES CONSUMERS FOR IN A RECALL FOR THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554153November 29, 2013
AIR BAGS
RED "AIR BAG" INSTRUMENT PANEL LIGHT CAME ON AND HAS NOT GONE OFF IN 5 DAYS. I AM CURRENTLY PLANNING TO MAKE AN APPOINTMENT WITH A HYUNDAI DEALER TO ADDRESS ANOTHER AIR BAG ISSUE WITH THE PASSENGER AIR BAG SYSTEM UNDER A RECALL INITIALLY RELEASED ON 4/2008, BUT WHICH I HAVE ONLY RECENTLY RECEIVED NOTICE IN THE PAST FEW MONTHS. THIS RECALL DOES NOT ADDRESS THE CURRENT PROBLEM AS I UNDERSTAND IT FROM VARIOUS CONSUMER FORUMS. HOWEVER THERE ARE A SUBSTANTIAL NUMBER OF PEOPLE COMPLAINING ABOUT THIS SIMILAR ISSUE THAT APPEARS TO BE ALL PART OF A DEFECTIVE OCS SYSTEM OVERALL. SINCE THE RED LAMP INDICATES THAT THE AIR BAG SYSTEM IS NOW DEACTIVATED, THIS RAISES A MORE SERIOUS ISSUE THAN THE PASSENGER SENSOR ISSUE, SINCE NOW THE DRIVER AS WELL IS UNPROTECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554035November 27, 2013
VISIBILITY
THIS VEHICLE HAS DEFECTIVE SUN VISORS ON BOTH THE DRIVER AND PASSENGER SIDE. THE SUN VISORS WILL NOT REMAIN IN THE UP POSITION AND COME DOWN WHILE DRIVING AND BLOCK MY VIEW THROUGH THE WINDSHIELD. I HAVE ALREADY PURCHASED AND REPLACED THE PASSENGER SIDE SUN VISOR IN AUGUST 2012 . MY PASSENGER SIDE SUN VISOR NEEDS TO BE PURCHASED OR REPLACED I HAVE CONTACT HYUNDAI VIA EMAIL REGARDING THIS TO BE A SAFETY HAZARD AND THE VISOR DROPS DOWN SUDDENLY WHILE DRIVING AND BLOCKS THE WINDSHIELD VIEW. I HAVE REVIEWED OTHER COMPLAINTS REGARDING THIS SAME PROBLEM WITH OTHER VEHICLE OWNERS OF THIS MODEL SONATA ON THE NATIONAL HIGHWAY TRAFFIC SAFETY WEBSITE. WHEN WILL HYUNDAI RECALL THE SUN VISORS AND DETERMINE THAT THIS IS A SAFETY HAZARD. I HAVE ALREADY REPLACED THE PASSENGER SIDE SUN VISOR THAT HAS THE SAME PROBLEM AS THIS IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553316November 22, 2013
SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT BOTH HEADLIGHTS AND THE BRAKE LIGHTS FAILED INTERMITTENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC) AND CONTACTED THE MANUFACTURER, WHO STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552865November 19, 2013
STRUCTURE, SEAT BELTS
I TOOK THE CAR IN FOR A RECALL ON THE OCS AND THE DEALER FOUND TWO FAULT CODES B1701 AND B1706 INDICATING THAT BOTH PASSENGER AND DRIVERS SIDE BELT PRETENSIONERS RESISTANCE IS TOO HIGH.I SEE THERE ARE MANY 2006 AND 2007 SONATAS WITH A SIMILAR ISSUE. WITH THE NUMBER OF REPEATED COMPLAINTS I THINK THERE SHOULD BE A SAFETY RECALL OR SOME REIMBURSEMENT FOR REPAIRS !!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552992November 19, 2013
SEATS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE POWER SEAT CONTROLS FAILED TO OPERATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 48,000. ..UPDATED 12-30-13 *BF HYUNDAI AGREED TO REIMBURSE THE CONSUMER. UPDATED 1/7/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552609November 17, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
ADDENDUM TO INITIAL COMPLAINT 11-15-13 NHTSA ID# 10552462 PERHAPS I DID NOT COMMUNICATE IN DETAIL,MY CONCERN WAS NOT REPLACING THE FUEL PUMP,IT WAS THE FIRE HAZARD THAT WAS ALARMING-IT WAS THE ELECTRICAL CONNECTOR MODULE,TOP OF THE FUEL PUMP,IT BURNT INTO THE F/P AND COULD HAVE IGNITED,THE SERVICE MECHANIC WAS SHOCKED THAT I DID NOT HAVE A FIRE,I WAS TOLD THAT ANOTHER MANUFACTURER HAD THE SAME PROBLEM AND PUT RECALLS ON THEIR VEHICLES DUE TO THIS FIRE HAZARD..... MY INTENTION WAS TO BRING ATTENTION TO THE SAFETY DEPARTMENT TO PREVENT OTHER VEHICLE OWNERS FROM THIS POSSIBLE FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552649November 17, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, EXTERIOR LIGHTING
THE ESC OFF DASHBOARD WARNING LIGHT IS ON AND THE BRAKE LIGHTS ARE NOT WORKING CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552462November 15, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 44,863. UPDATED 12/17/13*CN THE MODULE BURNED INTO THE FUEL INJECTION. THE MODULE WAS NOT SUFFICIENT TO OPERATE THE FUEL INJECTION PROCESS. UPDATED 12/18/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552270November 14, 2013
VISIBILITY
WHILE DRIVING, THE VISOR WOULD NOT GO BACK TO THE UP POSITION. THE VISOR WOULD NOT REMAIN IN A FIXED POSITION. THIS CAUSED REDUCED VISIBILITY. ON SHARP TURNS THE VISOR WOULD SWING AND HIT THE DRIVER IN THE HEAD. THE DEALERSHIP SAID THEY COULD FIX IT AT MY EXPENSE, BECAUSE OF MILEAGE THERE WAS NO MORE WARRANTY, AND THE PART WAS NOT IN STOCK THAT DAY. ONLINE FORUMS AND HYUNDAI'S OWN SERVICE BULLETIN TSB-09-01-003 DOCUMENT SHOW THAT IT IS KNOWN THIS PART PREMATURELY FAILS. THE DEALERSHIP REFUSED TO ACKNOWLEDGE THAT HYUNDAI HAD ISSUED ANY DOCUMENTS RELATED TO THIS ISSUE. THEY ALSO STATED THAT HYUNDAI HAS NEVER AND WILL NEVER DO A STATE BY STATE RECALL, THIS CLAIM IS PROVED FALSE BY NHTSA CAMPAIGN 13V-354. IF HYUNDAI HAD ISSUED A RECALL WHEN THEY BECAME AWARE OF THE ISSUE, OR REPLACED THE PART PROACTIVELY WHEN MY CAR WAS STILL UNDER WARRANTY I WOULD HAVE HAD A SAFER DRIVING EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551602November 9, 2013
VISIBILITY
I WAS DRIVING DOWN THE HIGHWAY AND THE DRIVER'S SIDE SUN VISOR FELL IN FRONT OF MY FACE. I SWERVED AND NARROWLY MISSED HITTING ANOTHER CAR BEFORE I GOT IT OUT OF THE WAY. THE PASSENGER SUN VISOR IS ALSO DEFECTIVE AND WON'T STAY UP. MY CAR IS A HYUNDAI SONATA. I KNOW THAT HYUNDAI HAD A RECALL ON THE SUN VISORS IN THE SUNBELT STATES, BUT MY CAR WAS NOT LISTED IN THAT RECALL, EVEN THOUGH I HAVE THE SAME PROBLEM. HYUNDAI REFUSES TO FIX THE VISORS. AFTER SEARCHING THE INTERNET, I HAVE LEARNED THAT MANY OTHER MODELS OF HYUNDAIS HAVE THIS SAME PROBLEM; SO OBVIOUSLY HYUNDAI'S VOLUNTARY RECALL WAS TO SMALL IN SCOPE (PROBABLY ON PURPOSE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551431November 7, 2013
ENGINE, STEERING, VEHICLE SPEED CONTROL
CASE NO. [XXX] I PURCHASED MY 2007 SONATA FROM THE DENVILLE, NJ DEALERSHIP IN MAY 2007. WITH ONLY 38,000 MILES ON ODOMETER I HAD THE SCARE OF MY LIFE.DRIVING ON THE HIGHWAY, THE ENGINE DIED, AND I LOST ALL POWER. THE 'CHECK ENGINE' LIGHT CAME ON. THANKFULLY, I WAS ABLE TO PULL TO THE SHOULDER OF THE ROAD AND SAFELY STOP THE CAR. AFTER 2 MINUTES I TRIED TO RESTART THE CAR. IT STARTED AND I DROVE IT HOME WITH THE CHECK ENGINE LIGHT STILL ON. I CHECKED THAT ALL FLUIDS WERE OK. NEXT DAY DRIVING TO WORK, COMING DOWN A LONG GRADE, CAR ENGINE DIED AND AGAIN I WAS FORTUNATE THAT I DID NOT GET INTO AN ACCIDENT. I BROUGHT MY CAR TO A AAA SERVICE STATION AND REPORTED THE PROBLEM. THEY CHECKED AND INFORMED ME THAT THE PROBLEM IS DUE TO THE THROTTLE POSITION SENSOR,(TPS) WHICH THEY FOUND A TECH SERVICE BULLETIN DESCRIBING THE SYMPTOMS AND CONDITION. THEY GAVE ME A COPY OF SAID BULLETIN. THEY NOTED THAT EVEN IF THEY INSTALLED THE PART, I WOULD HAVE TO HAVE A HYUNDAI DEALER PERFORM ECU SOFTWARE UPDATE. THEREFORE, I BROUGHT THE CAR TO THE DEALER AND HAD THEM MAKE THE REPAIR. I EXPECTED THAT THIS WOULD BE A 'RECALL' BY HYUNDAI, AS FAILURE OF THIS PART COULD BE LIFE THREATENING, AS IT WAS IN MY CASE. THEY SAID THEY COULD NOT HONOR ANY WARRANTY SERVICE AND I WAS CHARGED $252.24. I REQUESTED AND RECEIVED THE REPLACED PART.. I AM RASKED HYUNDAI MOTORS OF AMERICA TO SHOW GOOD FAITH TO A LOYAL CUSTOMER, BY REIMBURSING ME FOR THE COSTS ASSOCIATED WITH THIS KNOWN FAILING PART.. THEIR RESPONSE:" TSB ARE NOT RECALLS. DEALERS ARE MADE AWARE OF THESE AND ARE ASKED TO PERFORM THEM ON AFFECTED VEHICLES WHEN THEY COME IN FOR OTHER SERVICE. I VEHICLE OUTSIDE OF WARRANTY, THEN THE REPAIR IS AN OUT OF POCKET COST TO CUSTOMER. THEY APOLOGIZE FOR THE INCONVENIENCE THIS MAY HAVE CAUSED." THEY REFUSED TO REIMBURSE ME SAYING THIS PART WAS NOT A RECALL. HOW OUTRAGEOUS OF THEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata