Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10375228January 8, 2011
STEERING
2011 HYUNDAI SONATA 2.0T LIMITED PULLS TO THE LEFT. TOOK IT BACK TO THE DEALER, THEY CLAIMED IT WAS ALIGNED, TOE IN CHECKED AND IT STILL PULLED TO THE LEFT. THEN THEY ROTATED THE TIRES AND CLAIM IT IS FIXED. IT STILL PULLS TO THE LEFT ALMOST ALL THE TIME. I BOUGHT THE CAR THE LAST DAY OF DECEMBER. 26.1K SPENT AND I HAVE TO HOLD PRESSURE TO THE RIGHT SO THE CAR WILL TRACK STRAIGHT. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376119January 8, 2011
STEERING
I PURCHASED A 2011 HYUNDAI SONATA SE TURBO ON NOVEMBER 22, 2010. WITHIN APPROXIMATELY TWO TO THREE DAYS OF DRIVING THE VEHICLE, I HAD PROBLEMS WITH THE VEHICLE SEVERELY PULLING TO THE LEFT. I NOTIFIED MY LOCAL DEALERSHIP FROM WHERE I PURCHASED THE VEHICLE AND BROUGHT THE VEHICLE IN TO HAVE IT CHECKED OUT. I WAS INFORMED THAT THE STEERING COLUMN WAS OFF CENTERED AND THAT I WOULD NEED TO HAVE A WHEEL ALIGNMENT DONE. I HAD A WHEEL ALIGNMENT DONE AND THE SAME DAY THAT I RECEIVED THE CAR BACK, IT WAS STILL PULLING TO THE LEFT. I NOTIFIED THE DEALERSHIP ONCE AGAIN ABOUT THE PROBLEM AT WHICH TIME ANOTHER ALIGNMENT WAS PERFORMED. ONCE I RECEIVED THE VEHICLE BACK THE VEHICLE WAS STILL PULLING SEVERELY TO THE LEFT AND NOW THE LOW TIRE PRESSURE LIGHT CAME ON. WHILE DRIVING THIS VEHICLE IT IS A CONSTANT FIGHT WITH THE STEERING WHEEL JUST TO MAINTAIN A STRAIGHT PATH. SIMPLE THINGS SUCH AS USING ONE HAND TO TURN ON THE BLINKERS OR I.E. WINDSHIELD WIPERS CAUSES THE VEHICLE TO PULL TO THE LEFT. I AM CONCERNED ABOUT MY SAFETY WHILE DRIVING THIS VEHICLE AND FEEL AS THOUGH THIS PROBLEM NEED TO BE ADDRESSED IMMEDIATELY. PLEASE HELP CONCERNED DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375072January 7, 2011
STEERING
I PURCHASED A 2011 SONATA ON 12/24/2010. I HAVE DRIVEN THE CAR 600 MILES AND NOW THE CAR VEERS TO THE LEFT AFTER TURNING RIGHT. IT IS EXTREMELY DANGEROUS TO DRIVE. AT 60MPH ON THE EXPRESSWAY THE VEERS TO LEFT AS IF I AM GOING TO CRASH INTO THE CONCRETE MEDIAN. I TOOK THE CAR BACK TO THE DEALERSHIP (1/6/2011) AND THE SAID THEY PERFORMED SOFTWARE DOWNLOAD AND THE CAR IS FIXED. DRIVING IT HOME FROM THE DEALERSHIP ON THE EXPRESSWAY THE CAR AGAIN VEERED OF THE ROAD TO THE LEFT. (THIS ALMOST CAUSED ME TO CASH THE CAR) I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP (1/7/2011) THEY ARE CURRENTLY WORKING ON THE VEHICLE. I ASKED IF THIS WAS A COMMON ISSUE AND THEY SAID NO AFTER THE RECALL ON A LOOSE STEERING COLUMN. MY PROBLEM DOES NOT HAVE TO DO WITH THE STEERING COLUMN IT HAS TO DO WITH THE FACT THE CAR MAGICALLY DRIVES TO THE LEFT. AFTER DOING SOME RESEARCH ON MY OWN IT LOOKS AS THOUGH I AM ONE OF MANY EXPERIENCE THIS PROBLEM WITH THE 2011 SONATA. AFTER MY EXPERIENCE I AM TRULY AFRAID THAT THIS CAR MAY KILL ME WHEN DRIVING. TO ME THIS IS A VERY SERIOUS ISSUE WITH THIS MAKE OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375144January 7, 2011
STEERING
SINCE DAY ONE, MY NEW 2011 HYUNDAI SONATA LIMITED TURBO HAS PULLED SEVERELY TO THE LEFT. I HAVE RETURNED IT TO THE DEALER THREE TIMES FOR ALIGNMENTS, STEERING AND CAMBER ADJUSTMENTS, NONE OF WHICH CORRECTED THE ISSUE. I HAVE FORMALLY REPORTED THE ISSUE TO HYUNDAI AND THE DEALER HAS CONSULTED THEM ON THE REPAIRS. THEY ARE AWARE. EVERY LOANER VEHICLE I WAS GIVEN, ALL 2011 SONATAS, ALL PULL SEVERELY TO THE LEFT. THIS IS A MAJOR SAFETY CONCERN. DRIVERS HAVE MANY DISTRACTIONS, PHONES, RADIOS, DROPPING THINGS, KIDS, PETS, PUTTING MAKE-UP ON, ETC. THAT YOU MUST BE ALLOWED TO REMOVE THEIR HANDS FROM THE WHEEL FOR A FEW SECONDS WITHOUT THE CAR PULLED OUT OF THE LANE. HYUNDAI MUST BE MADE TO ADDRESS THIS WIDESPREAD ISSUE ON THE 2011 SONATAS IMMEDIATELY. IF THEY CAN'T FIX IT AS IT WOULD SEEM, THEN THEY NEED TO BUY THEM BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375187January 7, 2011
STEERING
PURCHASED HYUNDAI SONATA 2.0T LIMITED ON DECEMBER 30TH. PRIOR TO PURCHASING I MENTIONED TO THE SALESMAN THAT THE VEHICLE SEEMED TO PULL TO THE LEFT.SINCE IT WAS FRIDAY I BROUGHT VEHICLE IN ON MONDAY JAN 3. SERVICE DEPARTMENT PUT IT ON THE ALIGNMENT RACK BUT HAD TROUBLE GETTING IT INTO SPECIFICATIONS AS EVIDENCED BY THE INVOICE NOTES. PICKED IT UP JAN 4TH. WITH ASSURANCE THAT IT WAS HANDLED. PROBLEM PERSISTED. BROUGHT IT BACK ON 5TH. WITH THE SAME PROBLEM. WHEEL STILL PULLS TO THE LEFT ON ALL SURFACES AND YOU HAVE TO APPLY CONSTANT PRESSURE ON WHEEL TO KEEP VEHICLE RUNNING STRAIGHT. PICKED UP AGAIN FROM SERVICE DEPARTMENT ON 6TH. DROVE OFF OF THE LOT AND PROBLEM STILL APPARENT. THE CAR HAS ONLY 378 MILES ON IT. THEY TOLD ME IT WAS IN SPECIFICATIONS AND THERE WAS "NOTHING MORE THEY COULD DO FOR ME." I AM CONCERNED FOR THE SAFETY OF THIS. IF YOU RELEASE THE WHEEL UNDER ANY CIRCUMSTANCES THE VEHICLE DRIFTS INTO THE LANE LEFT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374971January 6, 2011
STEERING
PURCHASED A 2011 HYUNDAI SONATA TURBO LIMITED AND TOOK DELIVERY ON DEC 28, 2010. RETURNED CAR DEC 29, 2011 BECAUSE OF EXTREME PULL TO LEFT. DRIVING THE VEHICLE IT WOULD NEED CONSTANT CORRECTION TO THE RIGHT WITH THE STEERING WHEEL TO KEEP IT STRAIGHT. DEALER ATTEMPTED ALIGNMENT AND PULL TO LEFT STILL EXISTED, LEFT CAR WITH DEALER. DEALER CONTACTED HYUNDAI ENGINEERING AND A "CAMBER KIT" WAS ORDERED AND INSTALLED. RECEIVED CAR ON JANUARY 5, 2011 AFTER "REPAIR"TOOK CAR FOR TEST DRIVE AND WHILE LESSENED TO SOME DEGREE, CAR STILL PULLED TO THE LEFT. TOOK TEST RIDE WITH SERVICE MANAGER AND HE STATED THAT IN HIS OPINION THE THERE WAS NO PULL. TOOK CAR HOME TO MONITOR LEFT PULL. ON VARYING ROADS AND HIGHWAYS, LEFT PULLED STILL EXISTS. NOTE THAT SERVICE MANAGER SAID "CAMBER ADJUSTMENT WAS IN SPEC AND FURTHER ADJUSTMENT WOULD CAUSE EXCESSIVE TIRE WEAR". CONTACTED HYUNDAI CUSTOMER SERVICE AND FILED COMPLAINT. ALSO AT DAY OF DELIVERY OF VEHICLE REAR DRIVERS SIDE DOOR WAS MISALIGNED. DEALER TOOK CAR TO BODY SHOP TO CORRECT ALIGNMENT. THE COMPLAINANT SAID HIS DEALER MADE ADDITIONAL REPAIR ATTEMPTS (ECCENTRIC CAMBER BOLTS TO EXTEND SUSPENSION ALIGNMENT ADJUSTMENT RANGE, REPLACED FRONT LEFT MCPHERSON STRUT, SUBFRAME ALIGNMENT) BUT THE PROBLEM REMAINS. HE SAYS THE CAR CONSTANTLY WANTS TO TURN LEFT WHETHER CRUISING, ACCELERATING OR BRAKING AND THAT HE HAS TO CONTINUALLY APPLY ABOUT 5 DEGREES OF RIGHT STEERING CORRECTION AND THAT THIS ISSUE IS MOST PREVALENT AT HIGHWAY SPEEDS. HE ALSO SAYS THE ISSUE IS DIMINISHED WHEN A PASSENGER OCCUPIES THE FRONT SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375036January 6, 2011
EXTERIOR LIGHTING
HIGH BEAMS ON THE CAR ARE JUST ANOTHER STANDARD HEADLIGHT BULB. THE AIMING IS HIGHER TO CREATE A PERCEPTION OF GETTER VISIBILITY. HIGH BEAMS ARE NOT EFFECTIVE AT LIGHTING DARK COUNTRY ROADS. DEALER NOTIFIED ON 11/15/10 AND THEY SAID THEY AGREE WITH MY ASSESSMENT, BUT THERE IS NO REMEDY FROM HYUNDAI. WAITING ON A REPLY FROM HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374783January 5, 2011
SERVICE BRAKES, ELECTRIC
I PURCHASED THE 2011 HYUNDAI SONATA JUNE 2010. I WAS REALLY ENJOYING THE NEW SLEEK LOOK OF THE SONATA. I HAVE NEVER OWNED ANY TYPE OF HYUNDAI VEHICLE BEFORE. WELL AS I BEGAN TO DRIVE THE VEHICLE - I NOTICED THAT THERE WAS A BIT TOO MUCH SKIDDING ON WATER OR DURING RAIN FALL. THIS WAS DURING A SIMPLE TAKE OFF FROM A STOP. JANUARY 2011 I WAS TRAVELING AT ABOUT 35 MILES PER HOUR LIGHT SNOW WAS FALLING BUT THE ROADS WERE CLEAR. AS I WAS APPROACHING TRAFFIC AHEAD THE LIGHT TURNED GREEN AND TRAFFIC BEGAN TO MOVE. I NOTICED THE CAR IN FRONT OF ME NOT QUITE TAKING OFF WITH TRAFFIC SO I BEGAN TO BRAKE. TO MY SURPRISE - GUESS WHAT - THE CAR WAS NOT STOPPING. MY NICE PICTURE OF THE SKIDDING CAR LITE UP AND THE VIBRATION UNDER THE BRAKE PEDAL STARTED. SO I LET OFF AND PRESSED AGAIN AND THERE WAS STILL NO STOPPING. I BEGAN TO BLOW MY HORN IN A PANIC TO WARN THE DRIVER AHEAD I WAS COMING. (WELL AS YOU ALL MAY OR MAY NOT KNOW - THE HORN IS PRETTY LOUSY AND ACCORDING TO THE OTHER DRIVER - AFTER I HIT HIM - HE DIDN'T REALIZE IT WAS MY CAR UNTIL IT WAS TOO LATE.) I LITERALLY HAD MY FOOT PRESSED TO THE FLOOR BLOWING THE HORN AND TRYING TO STOP THIS CAR BUT TO NO AVAIL IT DID NOT UNTIL WE COLLIDED. THANK GOD THERE WAS ONLY CRACKED BUMPERS INVOLVED BUT IT TRULY COULD HAVE BEEN SO MUCH WORSE. I AM TRULY AFRAID TO DRIVE THIS CAR IN THE VARIOUS ELEMENTS NOW BECAUSE I JUST DON'T KNOW WHAT TO EXPECT AND THE NEXT TIME WILL I BE ALIVE TO TELL ANOTHER STORY. PRETTY SCARY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10374068January 4, 2011
STEERING
STEERING WHEEL/COLUMN "RATTLES" WHEN GOING 15-20 MPH OVER ROUGH ROAD. STEERING HAS A LOOSE FEEL IN THESE INSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373919January 3, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE BEGIN TO ABNORMALLY PULL TO THE LEFT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THE FRONT DRIVER SIDE TIRE WOULD NEED REPLACING. THE DEALER REPLACED THE TIRE BUT THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE DEALER STATED THAT THE VEHICLE WOULD NEED A WHEEL ALIGNMENT. THE DEALER PERFORMED A WHEEL ALIGNMENT BUT TO NO AVAIL. THE THIRD TIME, THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT HAD NOT CALLED THE MANUFACTURER TO REPORT THE FAILURE. THE CONTACT STATED THAT HE BELIEVED THE VEHICLE TO BE VERY UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 3,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373451December 30, 2010
STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA LIMITED. WHILE DRIVING APPROXIMATELY 45 MPH HE NOTICED THAT THE VEHICLE PULLED TO THE LEFT. HE STATED THAT THE STEERING FEELS LIGHT WHEN TURNING TO THE LEFT AND HEAVY WHEN TURNING TO THE RIGHT. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR THE FAILURE. HE STATED THE FAILURE HAS BEEN ON GOING FOR THREE WEEKS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373440December 30, 2010
SERVICE BRAKES, HYDRAULIC
2011 SONATA 2.0T. NO BRAKING PRESSURE WHEN COLD, SLOW TO STOP UNTIL CAR WARMS UP, NOISE IS HEARD FROM WHAT SOUNDS LIKE THE ABS PUMP OR POWER BRAKE ASSIST PUMP. TOOK TO A DEALER AND WAS TOLD THE NOISE IS A STRUT TOWER BAR AND MOTORWORLD GROUP IN WILKES-BARRE REFUSES TO LOOK ANY FATHER ON THIS ISSUE UNLESS I PAY TO HAVE THE TOWER BAR REMOVED AND RECHECKED. I HAVE 1500 MILES ON THE CAR AND DEALER IS REFUSING TO CORRECTLY DIAGNOSE ISSUES UNLESS I PAY FOR IT. THIS IS A 2011 SONATA 2.0T SE. THE SOUND IS DEFINITELY NOT THE TOWER BAR AS I CAN REMAKE THE SOUND ON OTHER CARS AFTER USING BRAKES VERY HARD. THESE BRAKES ARE VERY SOFT AND THE NOISE IS EASY HEARD AND SOUNDS LIKE A PUMP AND A VIBRATION IN THE PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373491December 30, 2010
STEERING
2011 HYUNDAI SONATA SE 2.0T THE VEHICLE HAS A CONSISTENT PULL TO THE LEFT THAT IS ALWAYS PRESENT; IT IS MORE NOTICEABLE AT SPEEDS ABOVE 45MPH. THE PULL TO THE LEFT IS SIGNIFICANT ENOUGH TO CAUSE THE VEHICLE TO CHANGE LANES QUICKLY AND DANGEROUSLY IF THE WHEEL IS LEFT UNATTENDED FOR A FEW SECONDS. CONSTANT DRIVER INPUT TO TURN THE WHEEL RIGHT IS ALWAYS NEEDED TO COUNTERACT THIS TENDENCY TO PULL LEFT. TURNING THE STEERING WHEEL TO THE LEFT REQUIRES SIGNIFICANTLY LESS EFFORT THAN TURNING THE WHEEL TO THE RIGHT. THIS ISSUE OCCURS ON ALL ROADS, REGARDLESS OF THE TRAVEL LANE, CROWN, OR PAVEMENT TYPE. THE ISSUE OCCURS UNDER CONSTANT SPEED, ACCELERATION, AND DECELERATION (WITH OR WITHOUT APPLYING THE BRAKES). ADDITIONALLY, THE STEERING WHEEL DOES NOT APPEAR TO BE PERFECTLY CENTERED WHEN THE VEHICLE IS TRAVELING IN A STRAIGHT PATH, IT APPEARS SLIGHTLY TURNED TO THE LEFT AT ALL TIMES. ARM FATIGUE SETS IN AFTER LONG TRIPS OF FIGHTING THE WHEEL, ESPECIALLY IN THE LEFT LANE WHERE THE ROAD IS SLOPED FOR DRAINAGE, THE PROBLEM IS EXAGGERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372655December 28, 2010
STEERING
VEHICLE PULLS TO THE LEFT ON ANY ROAD SURFACE WHEN GOING OVER 40 MPH. WHEN THE STEERING WHEEL IS HELD TO CENTER, THE CAR DRIFTS INTO ONCOMING TRAFFIC WITHIN A FEW SECONDS (2 OR 3). THIS IS A HUGE SAFETY CONCERN. IN ORDER TO CORRECT THE ISSUE ONE MUST CONSTANTLY HOLD THE STEERING WHEEL TO THE RIGHT. OVER LONG DRIVES THIS CAUSES MAJOR ARM FATIGUE DUE TO CONSTANT READJUSTMENT. AFTER REVIEWING OTHER USER REPORTS THIS PROBLEM SEEMS WIDESPREAD AND IS NOT BEING ACKNOWLEDGED BY HYUNDAI AS AN ISSUE. MANY VEHICLES ARE BEING RETURNED TO CUSTOMERS WITH A BLANKET STATEMENT OF, "WE'VE DONE ALL WE CAN DO." THIS IS AN UNACCEPTABLE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373134December 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I RECENTLY PURCHASED 2011 HYUNDAI SONATA 2.0T LIMITED. THE CAR HAS 1200+ MILES ON IT AND I HAVE IT FOR 4+ WEEKS. ONE MAJOR PROBLEM IS THE CAR IS PULLING TO THE LEFT AND THE STEERING WHEEL IS NOT AT ABSOLUTE CENTER. STEERING THIS CAR FEELS VERY HEAVY WHEN I TURN TO THE RIGHT AND VERY LIGHT WHEN I TURN TO THE LEFT. I AM NOT SURE WHAT IS GOING ON AND WHY THIS PROBLEM. CAN YOU PLEASE HELP? I HAVE SUBMITTED AN EMAIL TO HYUNDAI AND WILL BE TAKING THE CAR IN TO THE DEALER THIS WEEK TO HAVE IT CHECKED. VIN = [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374154December 28, 2010
SEATS, VISIBILITY
WINDSHIELD IS DEFECTIVE IN SEVERAL AREAS OF THE WINDSHIELD. VIEW IS DISTORTED THROUGH THESE SECTIONS OF THE WINDSHIELD, ESPECIALLY THE LOWER 1/3 AREA AND AREAS NEAR THE POSTS. PEOPLE HAVE COMPLAINED OF CAR SICKNESS LOOKING THROUGH THE GLASS. THE PASSENGER SEAT IS LOWER THAN THE DRIVER'S SEAT AND MY WIFE HAS LOOKED THROUGH THE WINDSHIELD AND THOUGHT I WAS GOING TO CRASH OR AT LEAST GO OFF THE ROAD. THE DEALER REPLACED THE ORIGINAL BUT THE REPLACEMENT GLASS IS WORSE. ALL THE SONATA'S ON THEIR LOT ARE AS BAD OR WORSE. IT APPEARS HYUNDAI'S SUPPLIER OF WINDSHIELDS IS MANUFACTURING DISTORTED WINDSHIELDS. IT APPEARS ALL SONATA'S ARE BEING MANUFACTURED WITH THIS DISTORTED GLASS IN THE WINDSHIELDS. THERE IS DISTORTION LOOKING OUT THE REAR GLASS THROUGH THE REAR VIEW MIRROR BUT WE CAN LIVE WITH THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372226December 23, 2010
UNKNOWN OR OTHER
SINCE PURCHASING VEHICLE LAST WEEK IT DRIFTS TO THE LEFT. DEALER DID ALIGNMENT BUT STILLS PULLS TO THE LEFT. I HAVE CONTACTED HYUNDAI AND I AM WAITING FOR A RESPONSE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372285December 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2011 HYUNDAI SONATA TRANSMISSION WENT AFTER 2 MONTHS. THE RPMS WENT HAYWIRE AND IT SWITCH GEARS. I TOOK IT TO THE DEALERSHIP AND CHANGED THE TRANSMISSION. I HOPE THIS DOESN'T HAPPEN AGAIN. HOWEVER I 'M FINDING ALOT ON THE INTERNET IN REFERENCE TO THIS ISSUE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372141December 22, 2010
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS ABNORMALLY AND ABRUPTLY PULLING TO THE LEFT. THE VEHICLE HAD BEEN TO THE DEALER SEVERAL TIMES WHERE THE DEALER PERFORMED AN ALIGNMENT AND RESET THE ELECTRONIC STEERING BOX TO NO AVAIL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 1,335.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371967December 21, 2010
STEERING
PURCHASED NEW 2011 HYUNDAI SONATA SE FROM OXMOOR HYUNDAI IN LOUISVILLE, KY ON 10/26/10. NOTICED VEHICLE PULLING LEFT ON DRIVE HOME FROM DEALERSHIP AFTER PURCHASE. NOTIFIED DEALERSHIP THE FOLLOWING DAY TO HAVE VEHICLE SCHEDULED TO BE LOOKED AT BY SERVICE DEPARTMENT. TOOK VEHICLE TO SERVICE DEPARTMENT ON 11/1/10 AND THEY PERFORMED AN ALIGNMENT, WHICH DID NOT CORRECT THE PROBLEM. RETURNED TO SERVICE DEPARTMENT WITH VEHICLE ON 11/3/10. TIRE AIR PRESSURE CHECKED, ALIGNMENT CHECKED AGAIN AND TIRES WERE ROTATED, BUT VEHICLE STILL PULLED LEFT. ADVISED BY DEALERSHIP TO RETURN WITH VEHICLE TO HAVE HYUNDAI FACTORY REPRESENTATIVE INVOLVED WITH CASE. VEHICLE HAS BEEN AT DEALERSHIP SINCE 11/7/10. SERVICE REP SAID THEY HAVE REPLACED LEFT SIDE CONTROL ARM AND STRUT, AND ARE CURRENTLY GETTING READY TO INSTALL CAMBER BOLT AND RE-ALIGN VEHICLE. VEHICLE, SINCE WE HAVE OWNED IT, PULLS TO THE LEFT FREQUENTLY, BUT INTERMITTENTLY, AND HAS YET TO HAVE PROBLEM CORRECTED AFTER 3 VISITS TO THE DEALERSHIPS SERVICE DEPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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