Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10381559February 11, 2011
ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRIC, STEERING, TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TRACTION CONTROL SYSTEM, UNKNOWN OR OTHER
VIBRATION IN STEERING, GRINDING NOISE IN TRANSAXE, LOW TIRE PRESSURE (BY DEALER), REFUSAL TO PERFORM 3,750 MILE MAINTINCE SECDULE (DEALER REFUSED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381612February 11, 2011
ELECTRICAL SYSTEM:HORN
I WAS DRIVING ON A MAJOR DALLAS FREEWAY WHEN A TRUCK STARTED CHANGING LANES WITHOUT VISIBLY SEEING ME. I ATTEMPTED TO USE THE HORN ONLY TO DISCOVER IT DID NOT WORK. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND AFTER FOUR HOURS WAS TOLD THEY WILL NEED TO ORDER ONE. THIS IS A MAJOR ISSUE FOR AN AUTOMOBILE WHEN NAVIGATING EXTREMELY OVER UTILIZED FREEWAYS. BASED ON READ FORUMS, THE HORN ON THIS CAR APPEARS TO BE AN ISSUE. I DO NOT KNOW WHEN THEY WILL FIX MY HORN. I WAS ONLY TOLD THEY WOULD CALL WHEN THE HORN COMES IN. THIS IS EXTREMELY POOR CUSTOMER SERVICE AND CARE WHEN A PRODUCT, WITH KNOWN ISSUES, IS NOT SUPPORTED WITH REPLACEMENT PARTS, IN HOUSE, IN EFFORT TO MINIMIZE DANGER TO THE END USER AND CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381399February 10, 2011
STEERING
PURCHASED NEW HYUNDAI 2011 SONATA TURBO.FROM DAY ONE EXPERIENCED EXTREME PULLING TO THE LEFT WHILE DRIVING AT ANY SPEED. DEALER TRIED TO CORRECT PROBLEM BY ALIGNMENT, TIRE EXCHANGE, ETC. STILL TO NO AVAIL. CALLED CONSUMER AFFAIRS AND REGIONAL REPRESENTATIVE EVALUATED VEHICLE. THEY PUT A CAMBER ADJUSTMENT KIT ON IT AND THE PROBLEM PERSISTED. THEY THEN HAD HYUNDAI ENGINEERS EVALUATE IT AND PROCEEDED TO PUT A NEW STRUT ASSEMBLY ON THE VEHICLE "TWO TIMES" AND THE PROBLEM WAS LIGHTLY CORRECTED BUT STILL PULLS TO THE LEFT. I HAVE OWNED THE VEHICLE FOR ONE MONTH AND IT HAS BEEN IN THE DEALERSHIP MORE THAN IN MY POSSESSION. CAR HAS LESS THAN 700 MILES ON IT. HYUNDAI DOES NOT KNOW HOW TO PROCEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382148February 9, 2011
ENGINE AND ENGINE COOLING
WHEN STARTING FROM A STOP, THE VEHICLE WOULD ACCELERATE FOR A VERY FEW FEET - MAYBE 6-8 FEET, AND THEN QUIT - LIKE THE ENGINE HAD DIED, BUT IT HADN'T. THIS HAS HAPPENED 4-5 TIMES AND 3 OF THESE TIMES WERE WHEN TURNING LEFT THROUGH AN INTERSECTION WITH ON-COMING TRAFFIC. THE LAST TIME WAS ESPECIALLY HARROWING BECAUSE IT WAS DURING RUSH HOUR TRAFFIC. IT SEEMS TO TAKE 3-5 SECONDS FOR THE ENGINE TO "CATCH" AND ACCELERATE ON THROUGH THE INTERSECTION. PUMPING THE ACCELERATOR PEDDLE DID NOT HELP. IT IS LIKE THE ENGINE IS RECEIVING NO FUEL, OR IT IS FLOODING OUT FROM TOO MUCH FUEL (NO SMELL OF GASOLINE WAS DETECTED, HOWEVER). THIS IS A POTENTIALLY DANGEROUS SITUATION IF THE ENGINE EVER FAILS TO "RECOVER" AND ACCELERATE AS IT SHOULD. IT SHOULD ALSO BE NOTED THAT I HAVE COMPLAINED TO MY DEALER THAT THIS CAR DOES NOT RUN FROM IDLE AS OTHER CARS OF THE SAME MAKE I TEST DROVE - IT IS SOMEWHAT HESITANT ALL THE TIME - SLUGGISH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382213February 9, 2011
STEERING
THE CAR CONSTANTLY PULLS LEFT WHILE DRIVING DOWN A STRAIGHT ROAD. I HAVE BEEN TO DEALER TWO TIMES IN THREE MONTHS. I COULD HAVE GONE EVERYDAY TO THE DEALER TO COMPLAIN. THE STEERING WHEEL IS NEVER CENTERED. YOU MUST ALWAYS KEEP CORRECTING THE WHEEL TO STAY STRAIGHT. THE DEALERSHIP DIAGNOSED IT AS NEEDING AN ALIGNMENT ADJUSTMENT, THIS IS THE SECOND TIME. I HAVE MADE A THIRD APPOINTMENT WHICH A TECH REP IS COMING TO LOOK AT THE 2011 SONATA SE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381329February 9, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THE ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENTAL PANEL ON AN INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE THERMOSTAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOUR TIMES IN SIX MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381106February 8, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START INTERMITTENTLY IN COLD TEMPERATURES, A PROBLEM THAT WOULD OCCUR SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER YET THE FAILURE WAS UNABLE TO BE DUPLICATED. A DIAGNOSTIC TEST WAS PERFORMED BUT DID NOT GENERATE ANY FAILURE CODES. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT WOULD HAVE TO RECEIVE A JUMP IN ORDER FOR THE VEHICLE TO START. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 958.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380965February 7, 2011
STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR A WHEEL ALIGNMENT. THE CONTACT HAD NOT YET CONFIRMED WHETHER THE VEHICLE WAS INCLUDED IN RECALL 10V426000 (STEERING: GEAR BOX: SHAFT SECTOR). THE FAILURE MILEAGE WAS 6,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381052February 7, 2011
STEERING
PURCHASED NEW 2011 HYUNDAI SONATA 2.0T LIMITED. UPON INITIAL TEST DRIVE CAR SEEMED TO TRACK OKAY WITH LARGE MALE PASSENGER IN PASSENGER SEAT OF VEHICLE. I DID NOT REMOVE HANDS FROM THE WHEEL DURING TEST DRIVE. AS SOON AS I LEFT THE CAR LOT AFTER PURCHASING THE VEHICLE, NOTICED THAT STEERING FELT LOPSIDED AND WAS SEEMINGLY A BIT HARDER TO TURN AND HOLD TO THE RIGHT THAN THE LEFT. THE FIRST TIME I LET MY HANDS FREE FROM THE WHEEL THE VEHICLE BEGAN MOVING TO THE LEFT. THE VEHICLE NOW SEEMS TO CONSISTENTLY PULL ITSELF TO THE LEFT EXCEPT AT BEWILDERING TIMES WHEN CARRYING PASSENGERS OR GOING OVER SPECIFIC ROAD CROWN CONDITIONS AND PURPOSELY MANIPULATING THE STEERING WHEEL TO 'HOLD' ITSELF A BIT TO THE RIGHT. WHEEL ALWAYS REVERTS TO PULLING ITSELF BACK TO THE LEFT AND STAYING THERE. IT IS A VERY UNSTABLE FEELING TO HAVE TO FIGHT THIS PHENOMENON. TO ME IT IS COMPLETELY UNACCEPTABLE BEHAVIOR FOR ANY CAR, LET ALONE A BRAND NEW MODEL. ENTIRELY UNSAFE TO DRIVE. REQUIRES ENORMOUS AMOUNTS OF CONCENTRATION TO CONSTANTLY CORRECT THE PULL NOT TO MENTION ACTUAL PHYSICAL STRAIN THAT COMPOUNDS QUICKLY. ALSO CAR DOES NOT STRAIGHTEN ITSELF OUT AFTER INITIATING A TURN. CAR KEEPS TURNING TO THE LEFT FAR TOO MUCH. EVERY OTHER CAR I'VE EVER DRIVEN HAS STRAIGHTENED THE WHEEL AND ITSELF OUT SIMPLY BY REMOVING HANDS FROM WHEEL. I THOUGHT THIS WAS EXPECTED ON ANY VEHICLE BUILT UNLESS EXPRESSLY DESIGNED AND SOLD OPENLY AS A NEW KIND OF LEFT TURNING CAR DESIGN. TIRE PRESSURE CHECKS OKAY. VEHICLE WILL GO INTO SERVICE FOR AN ALIGNMENT, BUT WAS ONLY BUILT 2 WEEKS AGO. PLEASE PLEASE PLEASE OPEN A SERIOUS INVESTIGATION INTO THE 2011 SONATA ISSUE AND HELP US CONSUMERS OUT WHO ARE DRIVING UNSAFE VEHICLES. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381060February 7, 2011
FUEL SYSTEM, GASOLINE
2011 HYUNDAI SONATA GAS FUMES MOST NOTICEABLE AT RED LIGHT AND SLOW SPEEDS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380897February 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
HYUNDAI SONATA SE 2011, 630 MILES. WHILE TRAVELING ON AN OPEN STRETCH OF HIGHWAY AT A STEADY SPEED OF 70MPH, THERE WAS A SUDDEN LOUD 'THUMP' SOUND. THE ENTIRE VEHICLE JERKED VIOLENTLY WITH SUDDEN DECELERATION AS IF IT HIT A SOLID OBJECT. DRIVER DID NOT SEE ANY OBSTRUCTION OR IMPERFECTIONS ON THE ROAD PRIOR TO THE NOISE. DRIVER REALIZED THAT THE SPEED WAS ALMOST INSTANTLY REDUCED FROM 70MPH TO ~63MPH. RPMS WERE RACING UNUSUALLY HIGH, AROUND 3000 WHEN TYPICAL OPERATING RANGE IS 2000. DRIVER SHIFTED FROM AUTOMATIC 'DRIVE' GEAR TO SHIFTRONIC AND REALIZED THAT THE TRANSMISSION WAS STUCK IN 4. NEITHER THE MANUAL OR AUTOMATIC TRANSMISSION COULD CHANGE THE GEAR. DRIVER IMMEDIATELY TOOK VEHICLE TO DEALER. DEALER'S SERVICE DEPARTMENT ACKNOWLEDGED THAT THE TRANSMISSION WAS STUCK IN GEAR 4, BUT TECHNICIAN WAS ABLE TO RESET THE TRANSMISSION BY TURNING OFF THE ENGINE AND RESTARTING. BASED ON THE COMPUTERIZED ERROR CODES, DEALER REPLACED THE BODY VALVE HARNESS AND SOLENOID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380197February 4, 2011
STEERING
AT 40 MPH AND HIGHER, VEHICLE IS HARD TO STEER. HAVE TO CONSTANTLY CORRECT TO KEEP IN OWN LANE. THIS IS THE SECOND SONATA WITH THE SAME PROBLEM. SOFTWARE PERFORMED, NOT A FIX. DO NOT FEEL SAFE DRIVING ON THREE LANE HIGHWAY FOR FEAR OF VEHICLE CHANGING LANES. HYUNDAI IS IGNORING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380052February 3, 2011
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SMELLED AN EXTREMELY STRONG TOXIC ODOR EMITTING FROM THE INTERIOR OF THE VEHICLE. THE ODOR DID NOT SUBSIDE AT ANY TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES. THE TECHNICIAN ATTEMPTED TO CORRECT THE FAILURE BY PLACING COFFEE GROUNDS IN THE TRUNK, ON THE FRONT AND REAR PASSENGER SEATS AS WELL AS THE DRIVERS SEAT BUT TO NO AVAIL. THE DEALER OFFERED TO TRADE THE VEHICLE FOR ANOTHER HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER DID NOT ADHERE TO THE AGREEMENT. THERE WAS SIGNIFICANT CONCERN OF A POTENTIAL HEALTH AND SAFETY HAZARD. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 11.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380020February 2, 2011
FUEL SYSTEM, GASOLINE
THERE HAS BEEN AN ODOR OF GASOLINE ENTERING THE PASSENGER CABIN OF THE VEHICLE. I NOTICED IT STARTED AT MY LAST GAS FILL UP. I DID NOT TOP OFF THE TANK. THE PUMP SHUT OFF WHEN FULL, AND I STOPPED PUMPING. THIS ODOR STARTS WHEN SITTING AT A STOPLIGHT AND STAYS IN THE CABIN UNTIL I'M MOVING AGAIN. I THOUGHT IT ONLY STARTED WHEN I CAME TO A STOP AT A LIGHT AND SAT FOR A COUPLE OF MINUTES, HOWEVER WHEN I WAS DRIVING HOME IN A BLIZZARD YESTERDAY AT SLOW SPEEDS (15-25 MPH) CONTINUOUS, THE SMELL WAS CONSTANT. LATELY IT IS SO BAD I HAVE TO ROLL DOWN THE WINDOW. ONE TIME, I ALMOST PULLED OVER AT THE ROADSIDE, AND WAS GOING TO GET OUT OF MY CAR TO GET FRESH AIR, BUT THERE WAS TOO MUCH TRAFFIC. THERE ARE NO FUEL LEAKS THAT I CAN FIND. NO STANDING FUEL UNDER THE CAR AFTER I PARK. IT HAS DONE THIS MOST TIMES I'VE DRIVEN THE CAR TO MORE OR LESS DEGREES, BUT NOT EVERYTIME - MOST TIMES. I HAVE NOT BEEN TO A DEALER YET, BUT I WILL BE TAKING IT IN TO HAVE IT CHECKED. APPARENTLY THERE ARE QUITE A FEW OTHER OWNERS OF THIS CAR WHO HAVE NOTICED THIS SAME THING BASED ON A HYUNDAI INTERNET FORUM. I READ IT PREVIOUSLY IN THIS FORUM, BUT I DID NOT HAVE THIS PROBLEM UNTIL LATELY. I CAN'T IMAGINE THAT THIS IS NOT A SAFETY ISSUE WITH THE GAS ODOR. NOT ONLY ARE PASSENGERS HAVING TO INHALE THESE FUMES, BUT I'M WONDERING IF IT COULD BE A POTENTIAL SOURCE OF FIRE/EXPLOSION. HERE IS A LINK TO THE FORUM WHERE PEOPLE ARE CLAIMING TO HAVE THE SAME PROBLEM. I'M NOT SO SURE THESE ARE JUST VERY FEW, ISOLATED INCIDENTS. I SEE A PROBLEM STARTING TO EMERGE. CERTAINLY, I WILL NOT DRIVE A CAR THAT I HAVE TO SMELL GAS FUMES NEARLY EVERYTIME I DRIVE IT, NOT EVEN TO MENTION THE PROFOUND SAFETY PROBLEM THIS MAY CAUSE. HTTP://WWW.HYUNDAI-FORUMS.COM/INDEX.PHP?SHOWTOPIC=54148&HL=GASOLINE+ODOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379806February 1, 2011
STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOULD DRIFT TO THE LEFT. THIS FAILURE DOES NOT OCCUR AT LOWER SPEEDS. THE CONTACT STATED THAT THE DEALER REPLACED THE STRING MODULE AND STRUTS, BUT THAT DID NOT REPAIR THE FAILURE. THE MANUFACTURER LOOKED THROUGH THEIR INVENTORY AND FOUND AN IDENTICAL VEHICLE; HOWEVER, THE VEHICLE ALSO EXPERIENCED THE FAILURE. THE MANUFACTURER AGREED TO BUY THE VEHICLE BACK FROM THE CONTACT. THE FAILURE MILEAGE WAS 45 AND THE CURRENT MILEAGE WAS 1700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379831February 1, 2011
STEERING
2011 HYUNDAI 2.0T NOTICED IN THE FIRST COUPLE OF DAYS OF OWNING THE VEHICLE IT PULLED TO THE LEFT. RETURNED IT TO THE DEALERSHIP FOR SERVICE ON ALIGNMENT. I WAS TOLD THE ALIGNMENT WAS OUT AND THE PROBLEM WAS FIXED. SEEMED OKAY DRIVING HOME. THE VERY NEXT TIME I DROVE THE VEHICLE IT BEGAN TO PULL LEFT ONCE AGAIN. IF I DIDN'T HANG ON TO THE WHEEL SO TIGHT WHILE DRIVING THE CAR WOULD LOSE CONTROL VERY QUICKLY. CERTAINLY A SAFETY ISSUE. I HAVE SINCE TOLD MY DEALERSHIP I WOULD LIKE A LOANER VEHICLE UNTIL THIS PROBLEM IS RESOLVED AS THE VEHICLE IS NOT SAFE FOR THE ROAD. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379660January 31, 2011
STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE PULLED TO THE LEFT WHILE HE DROVE AT ANY SPEED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE THE STEERING COLUMN ASSEMBLY WAS REPLACED AND AN ALIGNMENT PERFORMED THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 108 AND THE CURRENT MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379395January 28, 2011
SERVICE BRAKES, HYDRAULIC
COMING OUT OF SIDE STREET, GOING ABOUT 5-10 MPH. DEPRESSED BRAKE TO STOP/SLOWDOWN AND CAR (2011 HYUNDAI SONATA PURCHASED IN FEBRUARY 2010) JUST KEPT ON GOING INTO INTERSECTION AND UP THE ROAD. KEPT PRESSING PEDAL ALL THE WAY TO FLOOR AND CAR STILL KEPT GOING UNTIL IT GLIDED TO A STOPPED. TRAVELED ABOUT 100-150 FEET WITH NO BRAKES AND HAD USE HORN A FEW TIMES TO WARN OTHER DRIVERS. AFTER THIS I MOVED AGAIN AND BRAKES WORKED FINE. VERY SCARY... WENT OUT INTO A VERY,VERY BUSY STREET. FORTUNATELY I HIT NO ONE AND NO OTHER CARS HIT ME. WILL CALL DEALER TO REPORT IT AND ASK FOR FURTHER ADVICE. PERHAPS ICE, SNOW, SAND, ETC. GOT INTO PADS/CYLINDERS AND TEMPORARILY SEIZED THE BRAKES? DON'T HAVE VIN WITH ME WILL REPORT IT LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379452January 28, 2011
STEERING
JAN 28,2011 I DRIVE A HYUNDAI 2.0 TURBO BOUGHT ABOUT A MONTH AGO. ABOUT 2 WEEKS AGO ON THE FREEWAY I WAS MAKING A LANE CHANGE, I HAD TO MAKE A SUDDEN CORRECTION DUE TO ME NOTICING A CAR IN MY BLIND SPOT. THERE WAS ALMOST LOSS OF CONTROL WHEN I TRIED TO CORRECT THE CAR. I HAVE BEEN DRIVING VARIOUS CARS FROM VW GTI TO GMS AND FORDS FOR 32 YRS. CAR HAS 1100 MILES ON IT! 2011 HYUNDAI SONATA WARNING: IT WAS MY MOST DANGEROUS DRIVING EXPERIENCE! 100% TRUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378840January 26, 2011
STEERING
PURCHASED 2011 SONATA TURBO AND THE CAR CONSTANTLY PULLS TO THE LEFT. IT IS VERY DANGEROUS ON THE HIGHWAY ESPECIALLY IF IN THE LEFT LANE. THIS IS A HUGE SAFETY ISSUE AND NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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