Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10401476May 18, 2011
SUSPENSION
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THEY HEARD A CLICKING SOUND IN THE FRONT RIGHT PASSENGER SIDE OF THE VEHICLE. THE CONTACT SAID IT BECAME LOUDER WHEN THEY DROVE OVER A BUMP OR MADE A RIGHT TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND AFTER INSPECTING IT, THE DEALER STATED THEY COULD NOT FIND A PROBLEM WITH THE VEHICLE. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401521May 18, 2011
STEERING
I BOUGHT A 2011 HYUNDAI SONATA 2 WEEKS AGO AND FOUND A LEFT PULL PLUS A SLIGHT DRIFT TO EITHER SIDE WHEN GOING STRAIGHT ON A HIGHWAY BETWEEN 55-80 . IT TURNS WELL IN THE CORNERS EITHER LEFT OR RIGHT BUT AGAIN WHEN GOING STRAIGHT IT HAS A TENDENCY TO WONDER TO EITHER SIDE AND AT TIMES A SLIGHT PULL TO THE LEFT. AT THIS POINT IT IS JUST A BIT ANNOYING BUT I AM AFRAID OF IT GETTING WORSE AS TIME GOES ON. I AM PLACING A CALL IN THE AM WITH MY DEALER AND POSSIBLY TO HYUNDAI ASSISTANCE TO FILE A COMPLAINT. I FOUND THIS ISSUE WHEN I EASED OFF THE STEERING WHEEL ON A STRAIGHT STRETCH OF HIGHWAY FOR ABOUT 3 SECONDS IT WILL GO STRAIGHT THEN IT WILL GO IN EITHER DIRECTION ON A STRAIGHTAWAY. I FIND THAT WHEN I HAVE THE STEERING WHEEL STRAIGHT IT WILL TRAVEL STRAIGHT FOR A FEW SECONDS AND THEN START VEERING OFF TO EITHER SIDE. MY INITIAL THOUGHTS AFTER READING SOME POSTS ON THE HYUNDAI FORUMS IS THAT IT IS A DISCONNECT WITH THE ELECTRONIC STEERING CONTROL COMPUTER OR THE SOFTWARE FOR IT HAS A FLAW IN IT. MY CAR WAS BUILT IN MARCH OF THIS YEAR AND I KNOW FROM READING POSTS FROM BACK IN EARLY 2010 THIS HAS BEEN AN ISSUE. I DON'T THINK IT IS A FRONT END ALIGNMENT PROBLEM BECAUSE WHEN YOU STOP THE CAR IT GOES STRAIGHT. I'M NOT SURE IF TIRES COULD BE THE ISSUE EITHER AS MANY POSTED THAT THEY HAD ALL THE TIRES CHECKED AND REPLACED, STRUTS CHANGED, WHEEL BEARINGS CHANGED, STEERING ANGLE SENSOR RECALIBRATED AND STILL THE PROBLEM PERSISTS. I CAN LIVE WITH THE ISSUE FOR NOW BUT IF IT GETS WORSE COULD BECOME A BIG SAFETY ISSUE. MY WIFE DRIVES THIS CAR WITH MY DAUGHTER WHO HAS A DISABILITY. MY CONCERN IS FOR THEM GETTING INTO AN ACCIDENT BECAUSE OF THIS. OR WORSE CAUSING AN ACCIDENT WHICH CLAIMS LIVES. AGAIN I WILL GO BACK TO THE DEALER TO HAVE THIS LOOKED AT BUT I AM NOT CONFIDENT THAT THEY WILL BE ABLE TO FIX THIS ISSUE. I HAVE READ THAT HYUNDAI ENGINEERS HAVE NOT BE ABLE TO FIGURE OUT WHAT IS WRONG. IT'S A SHAME I LIKE THE CAR. PLEASE GET HYUNDAI TO FIX THIS BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401420May 18, 2011
STEERING
PICKED UP MY 2011 HYUNDAI SONATA LAST NIGHT WITH 8 MILES ON IT. PULLED OUT OF THE DEALERSHIP AND THE VEHICLE IMMEDIATELY PULLED HARD TO THE LEFT. DEALER SAYS THIS IS THE ELECTRONIC STEERING, BUT IT'S DANGEROUS! THERE HAS TO BE A FURTHER PROBLEM. I GOT THIS VEHICLE FOR SAFETY WITH A CHILD ON THE WAY. I DO NOT FEEL SAFE DRIVING THIS CAR. IF I EVEN LIFT MY HANDS OFF THE WHEEL FOR 2 SECONDS, THE CAR WOULD VEER INTO THE MEDIAN. OUT OF PROBABLY 1000 COMPLAINTS I READ ONLINE, THE DEALERSHIP WAS UNABLE TO CORRECT THE PROBLEM AND HYUNDAI HAS NOT ADMITTED TO ANY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401189May 16, 2011
STEERING
PURCHASED NEW HYUNDAI SONATA LIMITED 2.0T. FROM THE TIME OF DELIVERY, STEERING PULLS LEFT, ESPECIALLY IN THE CENTER AND LEFT LANES ON 3-LANE ROADS (IE. INTERSTATE HIGHWAYS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400800May 13, 2011
VISIBILITY
WHEN I RETURNED HOME FROM WORK AND CLOSED THE DRIVER DOOR THE REAR WINDSHIELD SHATTERED AND EXPLODED OUTWARD. IT WAS 7P AND HYUNDAI WAS CLOSED, HAD SAFELITE EMERGENCY REPLACE WINDSHIELD AND THEY CONFIRMED IT DID NOT BREAK FROM AN IMPACT BUT FROM STRESS DUE TO A BAD FACTORY INSTALL. HYUNDAI REFUSED WARRANTY REIMBURSEMENT CLAIMING IT CANNOT BE PROVEN ONE WAY OR ANOTHER THE WINDSHIELD WAS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399523May 9, 2011
STEERING
2011 HYUNDAI SONATA TURBO STEERING ISSUE - HARD LEFT PULL. DEALER TRIED ALIGNMENT, REPLACED THE STRAP AND THEN DID ALIGNMENT AGAIN. THE ISSUE IS STILL PRESENT. SONATA PULLS HARD LEFT, ESPECIALLY NOTICEABLE AT HIGHWAY SPEEDS. CAR FEELS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399574May 9, 2011
SUSPENSION:FRONT
CAR DOES NOT TRACK PROPERLY AND WANDERS TO THE LEFT. FRONT SUSPENSION RATTLES WHEN GOING OVER ROUGH PAVEMENT SLOWLY. HAVE TAKEN VEHICLE TO LOCAL HYUNDAI DEALER 3 TIMES TO CORRECT ISSUE UNSUCCESSFULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399449May 7, 2011
STEERING
SINCE MY 2011 HYUNDAI SONATA SE TURBOS HAS BEEN NEW IT PULLS TO THE LEFT. SO BAD THAT IF I TAKE MY HANDS OFF THE STEERING WHEEL FOR 1.5 SECONDS AT 55MPH MY CAR DRIFTS COMPLETELY TO THE LEFT LANE . THIS IS DANGEROUS. THE DEALER HAS LOOKED AT AN WORKED ON IT 4 TIMES,REPLACE TIRES, REBALANCED TIRES, REPLACED STRUTS, REALIGNED CAR, EVEN DID A ROAD FORCE WHEEL BALANCE, NOTHING HELPS AND THE FACTORY SENT AN ENGINEER WHO CLAIMS THAT THERE IS NO PROBLEM. THE PROBLEM WITH HIS STATEMENT IS THAT IS THAT I HAVE SEVERAL VIDEO TAPES AND WITNESSES OF IT DOING IT AND I TOOK THE SERVICE MANGER FOR A RIDE SO HE CAN EXPERIENCE IT. I CURRENTLY JUST STARTED A LEMON LAW CASE ON IT. WANT THIS FIXED OR A SONATA THAT DOESN'T DO THIS. THIS IS A PROBLEM WITH CERTAIN CARS BUILT IN A CERTAIN TIME FRAME. THEY WON'T ADMIT THAT BUT I FOUND THAT OUT FROM RELIABLE INSIDE INFO. HAVE OWNED ABOUT 10 NEW CARS IN MY LIFE AND NONE OF THEM EVER DID THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398705May 2, 2011
STEERING
VEHICLE PULLS TO THE LEFT...FELT IT AT RIGHT AWAY BUT WAS UNSURE IF IT WAS THE VEHICLE OR THE ROADS MAKING IT PULL...I HAD THE VEHICLE 2 WEEKS WHEN I WAS POSITIVE IT WAS THE VEHICLE. TOOK IT TO THE DEALER AND WAS TOLD ALIGNMENT WAS IN "SPECS". VEHICLE CONTINUES TO PULL. WAITING ON HYUNDAI TECH SUPPORT TO LOOK AT VEHICLE AGAIN. ROAD CONDITIONS MAKE NO DIFFERENCE WHEN IT COMES TO THIS PULL TO THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398344April 30, 2011
STEERING
2011 HYUNDAI SONATA SE 2.0T PULLS TO THE LEFT EVEN WHEN DRIVER STEERS TO THE RIGHT. ON A FLAT SURFACE, THIS VEHICLE WILL PULL TO THE LEFT AND IF NOT CORRECTED WILL CROSS INTO ANOTHER LANE WITHIN A SECOND OR TWO. MY VEHICLE IS 2 WEEKS OLD AND HAS HAD THE ISSUE FROM THE BEGINNING. DEALERSHIP SERVICE DEPARTMENT RE-ALIGNED THE VEHICLE AND IT DID NOT CORRECT THE PROBLEM. I HAVE YET TO BRING THE VEHICLE BACK FOR RE-INSPECTION. THIS ISSUE IS CONSTANT FROM THE MOMENT I APPLY POWER TO THE VEHICLE UNTIL THE VEHICLE COMES TO A REST. I TESTED THIS BY CROSSING INTO THE RIGHT LANE ON THE HIGHWAY AND BRIEFLY LETTING GO OF THE STEERING WHEEL; THE VEHICLE IMMEDIATELY PULLED INTO THE LEFT LANE ON ITS OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398982April 29, 2011
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
ENGINE STALLED AT HIGHWAY CRUISING SPEED WITHOUT ANY WARNING. THE ENGINE LOST MOST OF ITS POWER. CHECK ENGINE AND ESC (TRACTION CONTROL) LIGHT WERE ON. RESTART THE ENGINE APPEARED TO RESOLVE THE LOST POWER PROBLEM BUT CHECK ENGINE LIGHT WERE STILL ON. THIS HAPPENED TWICE WITHIN THREE WEEKS WHILE DRIVING ON A BUSY HIGHWAY AND WAS QUITE DANGEROUS. DEALER WAS ABLE TO REPRODUCE THE PROBLEM AND REPLACED THE ELECTRIC THROTTLE CONTROL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398965April 28, 2011
UNKNOWN OR OTHER
THE SUN VISORS ARE NOT LONG ENOUGH (VERTICALLY) TO PREVENT THE SUN FROM HITTING CENTER OF WINDSHIELD AREA AND BLINDING DRIVER. I'VE HAD TO STOP SEVERAL TIMES TO REGAIN MY CONTROL AND MY CLEAR VIEW. THE CAR WAS PURCHASE ON 12/19/10 AND AT THE TIME I NOTICED THAT THE SUN SHIELD THAT THEY SOLD ME AT THE DEALERSHIP WOULD HARDLY STAY IN PLACE BECAUSE OF THE VERTICAL SHORTNESS OF THE SUN VISORS BUT WHEN THE HOUR WAS CHANGED TO DAYLIGHT SAVINGS TIME IS WHEN I REALLY REALIZED THE SEVERITY OF THE PROBLEM AT THE TIME OF THE SUNSET. EVEN RAISING THE DRIVER'S SEAT ALL THE WAY UP IT IS IMPOSSIBLE TO AVOID BEING BLINDED BY THE SUN; IT'S AN ACCIDENT WAITING TO HAPPEN. I HAVE NOTIFIED THE CONSUMER SERVICE DEPARTMENT OF HYUNDAI BUT HAVE NOT RECEIVED A REPLY. THANK YOU FOR YOUR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398015April 27, 2011
STEERING
BEFORE AND AFTER A DEALER COMPLETED ALIGNMENT, THE STEERING WHEEL RETURNS PAST CENTER AFTER MAKING A RIGHT TURN. IT ALSO PULLS LEFT WHEN NEW AND AFTER ANY CORRECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398075April 27, 2011
ELECTRICAL SYSTEM
2011 HYUNDAI SONATA FAILED TO START. I TRIED SEVERAL TIMES AND THE KEY LIGHT WAS LIT ON THE DASH PANEL. TRIED SEVERAL TIMES AND PRESS BRAKE PEDAL WAS SCREAMING AT ME AS I PRESSED THE DARN THING. TRIED THE KEY BOB IN THE SLOT IN THE STORAGE AREA AND SAME RESULT. GOT OUT OF THE CAR AND CLOSED AND LOCKED THE DOORS. BACK IN AND TRIED AGAIN WITH THE SAME RESULTS. CALLED MY NEXT CUSTOMER AND TOLD THEM I WOULD BE LATE AS MY CAR WOULD NOT START. FINALLY AFTER 20 MINUTES I WAS ABLE TO GET THE CAR STARTED WITH THE BOB IN THE STORAGE AREA. WENT STRAIGHT TO THE DEALER -THEY HAVE NEVER HEARD OF THIS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397517April 26, 2011
STEERING
NEW HYUNDAI SONATA STEERING ISSUE WHERE CAR PULLS STRONGLY AND CONTINUOUS TO THE LEFT. SO FAR TWO SERVICE VISITS TO PUGI HYUNDAI IN DOWNERS GROVE, IL HAVE NOT RESOLVED THE ISSUE. HYUNDAI HAS REPLACED A STRUT AND ALIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397412April 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE VERY COLD (IN THE MORNING DURING ALL WINTER) MY 2011 SONATA HAD SHIFTED FROM 3RD TO 4RT GEAR VERY FAST AND I HAD VERY HIGH RPMS. I WAS TOLD THAT I HAVE TO LEAVE MY CAR WITH THEM FOR COUPLE OF DAYS AND THEY DID NOT PROVIDE ME WITH THE LOANER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397302April 25, 2011
STEERING
2011 SONATA PULLS HARD LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397341April 25, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SHAKE AND VEER TOWARDS THE LEFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS REALIGNED YET THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT ONCE THE VEHICLE CAME TO A COMPLETE STOP, THE STEERING WHEEL WOULD INDEPENDENTLY TURN ALL THE WAY TO THE LEFT AS IF SHE HAD REMOVED HER HANDS FROM THE WHEEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V426000 (STEERING:GEAR BOX:SHAFT SECTOR). THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE FAILURE AND CURRENT MILEAGE WAS 1,077. THE VIN WAS UNAVAILABLE. UPDATED 05/13/11 *BF UPDATED 2/8/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397346April 25, 2011
STEERING
CAR PULLS LEFT. WORSENS WITH SPEED. HAS BEEN TO THE DEALER TWICE. FIRST ATTEMPT WAS AN ALIGNMENT. SECOND ATTEMPT WAS A REPLACED STRUT. STILL NOT FIXED AND THE ISSUE IS A MAJOR SAFETY HAZARD. LEMON LAW PAPERWORK HAS BEEN FILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397414April 25, 2011
AIR BAGS
WHILE DRIVING MY 2001 SONATA, AIRBAG LIGHT CAME ON FOR THE THIRD TIME...GOING TO THE DEALER TO SEE IF THEY CAN LOCATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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