Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10413256July 18, 2011
ELECTRICAL SYSTEM:HORN
THE HORN SUPPLIED WITH THIS VEHICLE IS SO LOW IT CAN NOT BE HEARD BY OTHER DRIVERS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413166July 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE BACKING UP MY CAR AT A SLOW SPEED THE CAR ABRUPTLY STOPPED AS IF I HIT A BRICK WALL AND MADE A LOUD CRASHING SOUND. THE INDICATOR LETTERS IN THE DASHBOARD WERE BLANK AND THE SHIFTER GEARS LETTERS WERE NOT ILLUMINATED. CAR WAS ABLE TO GET INTO DRIVE AND WAS PARKED, I TURNED THE MOTOR OFF FOR A FEW MINUTES AND RESTARTED THE CAR. WAS ABLE TO GET IT HOME AND WILL CALL THE DEALER ASAP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413173July 16, 2011
VEHICLE SPEED CONTROL
THIS IS WHAT I WROTE TO HYUNDAI: RENTED A SONATA. LOVED THE CAR EXCEPT: SAFETY ISSUE. WHILE USING THE CRUISE CONTROL THE CAR LEAPED AHEAD SEVERAL TIMES AFTER I HAD APPLIED THE BRAKE (BECAUSE I WAS GETTING TOO CLOSE TO THE CAR IN FRONT OF ME) AND WAS TEMPORARILY HANDLING SPEED WITHOUT THE CRUISE CONTROL. NEARLY HAD AN ACCIDENT ON TWQ SUCH OCCASIONS. THEN I FIGURED OUT WHAT WAS HAPPENING. THE "RESUME" BUTTON IS SO CLOSE TO THE RIM OF THE WHEEL, AND SO EXPOSED, THAT THE HEEL OF MY RIGHT HAND WAS TOUCHING IT INADVERTANTLY AND THE CRUISE CONTROL REENGAGED WHEN I DIDN'T WANT IT TO AND DIDN'T KNOW IT WAS HAPPENING. IMHO, YOUR BUTTON NEEDS TO BE RELOCATED OR PROTECTED BY A RIDGE. IMHO, THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED NOW. PLEASE LET ME KNOW IF YOU AGREE. IF NOT, I WILL CONTACT THE NTSB. THANK YOU. HYUNDAI DID NOT AGREE THAT IT NEEDED IMMEDIATE ATTENTION, SO I AM WRITING TO YOU. I NOTICED ON YOUR SITE THAT THERE WERE TWO PREVIOUS COMPLAINTS REGARDING THE SONATA'S SPEED CONTROL, ONE OF THEM SIMILAR IN SYMPTOM, ALTHOUGH THE COMPLAINANT DID NOT RECOGNIZE THE CAUSE. PLEASE NOTE, THIS WAS A RENTAL, NOT A PURCHASE, BUT TO GET THROUGH YOUR FORM I HAVE TO SAY, LATER, THAT IT WAS A PURCHASE. I ALSO INVENTED THE MILEAGE, AS I DO NOT RECALL THE MILEAGE ON THE RENTAL CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412097July 13, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 55 MPH OR MORE THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOUR TIMES AND MADE SEVERAL ATTEMPTS TO REMEDY THE FAILURE. THE DEALER ALSO PERFORMED AND ALIGNMENT TO THE FRONT END OF THE VEHICLE, STATED THAT IT WAS FUNCTIONING NORMALLY AND THAT IT WAS ALSO DRIVING WITHIN THE SPECIFICATIONS OF THE DESIGN. THE MANUFACTURER STATED THE DEALER INFORMED THEM THAT THE VEHICLE WAS PERFORMING WITHIN THE CORRECT SPECIFICATIONS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412027July 12, 2011
SUSPENSION, TIRES
2012 HYUNDAI SONATA GLS, 200 MILES ON ODOMETER. VEHICLE PULLS TO THE RIGHT. MUST MAINTAIN CONSTANT PRESSURE ON STEERING WHEEL TO MAINTAIN STRIGHT TRAVEL. VEHICLE MOVES COMPLETLY INTO NEXT LANE WITHIN 4 SECONDS OF RELEASING WHEEL. THE CAR HAS BEEN BACK AT THE DEALERSHIP FOR THREE DAYS AND NO APPARENT FIX SO FAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411827July 11, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE BEGAN PULLING TO THE LEFT ABNORMALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ATTEMPTED TO REPAIR THE FAILURE BUT TO NO AVAIL. THE DEALER ADVISED THAT THE STRUTS WERE THE CAUSE OF THE FAILURE HOWEVER, A COMPATIBLE STRUT WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410975July 8, 2011
STEERING, EQUIPMENT:MECHANICAL
THE CAR PULLS TO THE LEFT AND THE STEERING IS SLIGHTLY TILTED LEFT IN NORMAL DRIVING POSITION. ALSO HAVE TO APPLY A CONSTANT FORCE TO KEEP THE CAR STRAIGHT. AT HIGH SPEEDS THE STEERING FEELS FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410650July 6, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TOWARDS THE LEFT OR RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO GET USED TO THE DRIVING OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. LATER WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE PULLED SHARPLY TOWARD THE LEFT AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE BRAKES WERE APPLIED AND THE CONTACT NOTICED THAT THE POWER STEERING WAS NO LONGER FUNCTIONING. THE VEHICLE WAS CAREFULLY DRIVEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN WAS BEING REPLACED. THE FAILURE MILEAGE WAS 5. UPDATED 09/07/11 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/14/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410662July 6, 2011
STEERING
2011 HYUNDAI SONATA HAS PULLED TO THE LEFT ALMOST CONTINUOUSLY SINCE WE TOOK POSSESSION OF THE CAR. THE CAR HAS BEEN TAKEN BACK TO THE DEALER 4 TIMES AND HAS NEVER BEEN CORRECTED. IT IS SO CONSTANT THAT MY LEFT SHOULDER HURTS AFTER JUST A FEW MINUTES OF DRIVING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410799July 6, 2011
STEERING
2012 HYUNDAI SONATA GLS PULLS RIGHT. TOOK THE CAR FOR INSPECTION A FEW DAYS AFTER PURCHASING THE CAR. THEY RE-ALIGNED THE WHEELS BUT THE PROBLEM STILL REMAINS. I HAVE CONTACTED HYUNDAI MOTOR COMPANY THEY HAVE SUGGESTED THAT I TAKE THE CAR TO 2ND DEALERSHIP FOR 2ND INSPECTION BEFORE THEY CAN ACT ON THE ISSUE. NOTE:THIS COMPLAINT IS FOR 2012 MODEL. IN THE PULL DOWN MENU THERE WAS NOT AN OPTION TO SELECT 2012 HYUNDAI SONATA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410407July 4, 2011
STEERING
IT SEEMS MORE AND MORE HYUNDAI MODEL CARS ARE EXHIBITING A VERY SEVERE SHIFT TO THE LEFT (OR RIGHT) WHEN TRAVELING AT HIGHWAY SPEEDS. A RECALL SHOULD BE ISSUED. PLEASE SEE THE FOLLOWING EXAMPLE: HTTP://WWW.YOUTUBE.COM/WATCH?V=KOLQVBPP3_A&FEATURE=CHANNEL_VIDEO_TITLE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10410314July 2, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
BRAKE SWITCH FAILURE. LEFT CAR IMMOBILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410236July 1, 2011
EXTERIOR LIGHTING
WHEN HEADLIGHTS ARE ON LOW BEAM, YOU CAN DEFINITELY SEE A HORIZONTAL LINE. I NOTICED THIS WHEN DRIVING ON BACKROADS. AT SOME POINTS I CANNOT SEE MORE THAN A FEW FEET IN FRONT OF MY VEHICLE. VERY DANGEROUS ESPECIALLY IF THERE WAS SOMETHING OR SOMEONE IN THE ROAD AHEAD. NO VISIBILITY AT ALL. I TURNED ON MY LIGHTS IN MY GARAGE AND YOU COULD DEFINITELY SEE THE FLAT LINE ON THE GARAGE WALL. I DON'T FEEL SAFE DRIVING AT NIGHT ESPECIALLY ON BACKROADS WHICH I HAVE TO DO OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410237July 1, 2011
ELECTRICAL SYSTEM
I INITIALLY UNLOCK THE VEHICLE BY EITHER DEPRESSING THE UNLOCK BUTTON ON THE KEY FOB OR PRESSING THE UNLOCK BUTTON ON THE OUTSIDE DOOR HANDLE. ONCE UNLOCKED, I ENTERED THE VEHICLE AND ATTACH THE SEAT BELT. I PLACE THE KEY FOB ON THE DASHBOARD, DEPRESS THE BRAKE PEDAL AND PRESS THE ENGINE START BUTTON. THE ELECTRICAL SYSTEM WILL CYCLE THROUGH ACC AND ON MODE BUT THE CAR WILL NOT START. A CHECK OF THE BATTERY SYSTEM SHOW THAT THE CAR BATTERY IS AT FULL POWER. THIS PROBLEM OCCURS INTERMITTENTLY. THE ONLY RELIABLE SOLUTION FOR STARTING THE CAR IS TO DEPRESS THE BRAKE PEDAL AND DEPRESS THE ENGINE START BUTTON FOR A MINIMUM OF 10 SECONDS. I'VE PLACED THE KEY FOB IN SEVERAL LOCATIONS IN THE CAR (DASHBOARD, CUP HOLDER, SMART KEY HOLDER) WITH NO REPEATABLE SUCCESS. AFTER A VISIT TO A DEALERSHIP, THEY CANNOT FIND A PROBLEM. HOWEVER, A SEARCH ON THE INTERNET SHOWS SEVERAL THERE OWNERS EXPERIENCING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410123June 30, 2011
STEERING
MY CAR (2011 HYUNDAI SONATA )STARTS DRIFTING TO THE LEFT WHEN GOING OVER 60 MPH. I CONTACTED THE HYUNDAI DEALER WHERE I PURCHASED THIS VEHICLE IN FEBRUARY AND WAS TOLD "IT'S A DEFECT IN THE 2011 HYUNDAI SONATA, BUT HYUNDAI DOES NOT HAVE A FIX FOR IT YET ." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409959June 29, 2011
VEHICLE SPEED CONTROL
WHILE DRIVING AT 55 MPH ON THE HIGHWAY, THE CAR SELF ENGAGED AND SET THE CRUISE CONTROL WITH NO DRIVER INPUT. THE CAR STARTED TO ACCELERATE TO A HIGHER SPEED, BUT STOPPED ACCELERATING WHEN THE BRAKE PEDAL WAS PRESSED. THE CRUISE CONTROL WAS OFF AT THE TIME OF THE INCIDENT. THE CAR IS LESS THAN 2 MONTHS OLD AND HAS ALREADY BEEN IN THE SHOP FOR OTHER CRUISE CONTROL RELATED PROBLEMS. THIS CAR IS THE NEW SONATA HYBRID AND HAS HAD MULTIPLE OTHER PROBLEMS REQUIRING NUMEROUS VISITS TO THE SERVICE DEPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409247June 28, 2011
ELECTRICAL SYSTEM
MY 2011 SONATA HAS FAILED TO START 3 TIMES THIS PAST MONTH. THE BRAKE WILL NOT DEPRESS AND IT APPEARS THAT IT DOESN'T RECOGNIZE THAT I HAVE THE KEY. IT HAS A PUSH BUTTON START AND THE KEY DOES NOT GO IN THE IGNITION. AFTER A FEW HOURS IT STARTS. I HAVE BEEN STRANDED IN THE DARK AND THIS MADE IT A SAFETY ISSUE ON A PERSONAL BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408770June 24, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 TO 65 MPH, THE VEHICLE WOULD PULL TOWARDS THE LEFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO HAVE THE WHEELS REALIGNED AND THE SENSORS REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408560June 22, 2011
STEERING
MY 2011 HYUNDAI SONATA LIMITED IS PULLING RIGHT. NOTICED IT AFTER DRIVING HOME. WENT BACK WITHIN THE WEEK TO DEALER SERVICE CENTER. THE PULLING RIGHT IS STILL THERE, NOT AS SEVERELY, BUT STILL THERE. TOOK IT IN 3 WEEKS FROM PURCHASE, THEIR MACHINERY SAYS THERE IS NO ALIGNMENT PROBLEM, BUT EVERY TIME ROAD TEST DRIVE WAS DONE, IT STILL PULLS TO THE RIGHT. NOW, I HAVE BEEN GIVEN A RENTAL CAR AND THEY ARE KEEPING IT FOR 2 DAYS JUST TO FIX AN ALIGNMENT PULLING TO RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408439June 22, 2011
STEERING
PURCHASED 2011 HYUNDAI SONATA LTD TURBO IN NOV '10. CAR PULLS TO THE LEFT WHEN DRIVING AT ANY SPEED. FIRST SERVICE: DEALER PERFORMED 4 WHEEL ALIGNMENT. CAR STILL PULLS. SECOND SERVICE: DEALER CHECKED ALIGNMENT AND BALANCED ON ROAD FORCE BALANCER. DEALER RECOMMENDED REPLACEMENT RIM DUE TO MILD SCRATCH AND TIRE REPLACEMENT BECAUSE IT FLAT SPOTTED. CAR NOW PULLS HARDER THAN BEFORE, DANGEROUSLY SO AS TO CAUSE THE CAR TO CHANGE LANES AT THE SLIP OF THE WHEEL ON A STRAIGHT ROAD. TOOK CAR TO INDEPENDENT WHEEL AND TIRE ALIGNMENT AND ROTATION SPECIALIST, INSPECTED "SCRATCHED" RIM, STATED IT WAS BALANCED AND ANY DAMAGE COSMETIC. THIRD SERVICE: DEALER AND REGIONAL FIELD SERVICE ENGINEER (FSE) RE-CALIBRATED STEERING SENSOR, ADJUSTED REAR CAMBER. RECOMMENDED REPLACEMENT OF REAR WHEEL DUE TO SCRATCH. FSE DROVE THE CAR AND WAS SATISFIED WITH THE ALIGNMENT. CAR STILL PULLS EXACTLY AS BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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