Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#11448432January 21, 2022
EXTERIOR LIGHTING
Headlights and taillights constantly burning out. Taillights have melted sockets on both driver and passenger side and it seems the fuses are burning for anything powering the exterior lights. This is a safety hazard from not being seen on the road by other vehicles to a potential fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447681January 16, 2022
STEERING
The coupling linkage in the steering system has a piece that is deteriorating. This causes the steering mechanism to slip and then clunks into place after turning the wheel a few centimeters. I have spoken with the mechanic about this he states this is a common issue with the Hyundai vehicles. The replacement of the part is extremely cheap but the labor cost is huge as the steering column has to be opened up and closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447378January 13, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving 70 MPH, the vehicle stalled with several unknown warning lights illuminated. The contact managed to coast the vehicle off the highway before shutting it off. Due to the failure, the contact had the vehicle towed to an independent mechanic where they informed her that the engine rod bearings had failed which led to engine failure. Upon investigation, it was discovered that NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) could be linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446510January 6, 2022
SEAT BELTS
The seat belt buckle will not stay clicked in. It is hard to get it to stay clicked in when first buckling up then while driving it will randomly unclip. It does is sometimes when I am braking too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446152January 4, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Headlights will randomly flash off/on while driving. Using turn signals will also make the headlights (and some interior lighting) flicker off/on. Headlights were replaced, but problem still exists. This is a major safety issue for me as other drivers believe I'm flashing my lights intentionally, not to mention, driving at night and having your headlights turn off randomly isn't very safe. We feel very unsafe driving this vehicle after dark because of this issue. This problem started at approx. 70,000 miles. Took the vehicle to the dealer and was told the issue is a defective multi function switch and that others are having the same issue. However, but the dealer said this issue is only covered by the warranty up to 50K miles and I would have to pay to have this resolved. I contacted Hyundai Consumer Affair's and opened a complaint with them. I was assigned case number 18855023, but was told there isn't anything Hyundai could do and I would need to deal with my dealer to get this repaired out of warranty. From my research I've found that many other Sonata owners are experiencing this same issue and that some of the Hyundai Genesis line of vehicles also are experiencing these issues, but in response to these Genesis owners, Hyundai has extended the warranty of the multifunction switch assembly to 15 years with unlimited miles from the date of original retail delivery or date of first use (whichever occurs first). Why is Hyundai not addressing this same issue that exists on their other model lines??? Hyundai needs to extend the warranty and repair this defective switch for ALL other Hyundai models. This is a very unsafe and potentially life threatening hazardous issue that needs to be address for all Hyundai customers and not just the Genesis owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445974January 3, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at various speeds, an abnormal ticking sound was coming from the vehicle. There was no warning light illuminated. The contact called the dealer who informed him of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which was linked to the failure. The contact was instructed to have the vehicle towed to the dealer for service. Once the vehicle was towed to the dealer, the vehicle remained in their possession for weeks. The contact was informed that his vehicle was not under recall and was given an estimate for the repair. The manufacturer had been notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445738December 31, 2021
Chest Clip, Buckle, Harness
Chest Harness slips off of the metal TClip in the back of the seat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445549December 30, 2021
ENGINE
I’ve had my car for a year and I change the oil faithfully. Well I now have a rod knocking and not sure why? My car has 138,000 miles on it. And I’ve changed my oil and filter as I should so now my car is sitting in the yard it cranks but when you crank it you wouldn’t think anything was wrong with it. You give it gas and it starts knocking. Why is this happening?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445113December 27, 2021
ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated that while the son was driving approximately 40 MPH, the vehicle suddenly would not accelerate before the engine stalled. The vehicle was later towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified, but no assistance was offered. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444844December 23, 2021
ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
The contact owns a 2014 Hyundai Sonata. The contact stated that the accelerator pedal was depressed while he was at a complete stop at the stoplight, but it failed to respond. The battery warning light and several unknown warning lights were illuminated. The contact turned off and attempted to restart the vehicle however, the vehicle would not start. The contact noticed smoke coming from underneath the driver’s side hood. The contact was able to push the vehicle to the side of the road with some assistance. The vehicle was towed to the dealer who diagnosed that the engine had seized and needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The manufacturer called the contact and advised that he would be responsible for the cost of the repair as he failed to complete an unknown recall repair. The vehicle was not repaired. The approximate failure mileage was 50,100.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11444755December 22, 2021
ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine. The accelerator pedal was depressed; however, the vehicle failed to respond. The contact was able to continue to drive to her residence. There was no warning light illuminated. The vehicle was taken to a local dealer who diagnosed the failure as a rod bearing failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444617December 21, 2021
UNKNOWN OR OTHER
I brought my 2014 Hyundai Sonata Hybrid in for the 964- AUXILIARY CANISTER INSTALLION & 966- ENGINE MONITORING LOGIC Service recall campaigns on 12/08/21. Today, 12/21/21, in heavy traffic on the highway, my car engine abruptly shuts off, immediately decelerating, completely losing any ability to accerate while the engine light, parking break light come on along with an "electric motor warning - safely pull over and do not drive" message on the dashboard. All this happens while a high pitch alarm goes off. All happening simultaneously without warning on the highway with vehicles surrounding us driving 70 mph! This has never happened prior to today and should never happen. How we managed to avoid an accident or worse was a miracle. This was life threatening and should not be taken lightly!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444056December 16, 2021
ENGINE
Vehicle died while driving on the highway had to pull over and have the car towed. Hyaundai dealership diagnosed it as a bad engine bearing which was part of an open and active recall which they confirmed. Hyaundai advised it is part of a recall that is still open but stated we didn’t come soon enough so they refuse to fix it. We never received the recall notice and the recall is still open and active.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443847December 15, 2021
ENGINE
Engine needs to be replaced, engine light, brake light and loud ticking sound in engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443690December 13, 2021
ENGINE
I purchased this car on November 17th, it started giving me trouble on November 25th so i parked it. The problem was it started making a really loud noise and started to slow down in mid traffic while i was driving. i had to bear to the side of the road to avoid a car crash. i think it’s the motor , i’ve purchased a brand new battery and starter and neither of those was the problem. my car have been sitting every since the 25th i need to know what’s wrong with my vehicle beside the recalls i have on it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443203December 9, 2021
SERVICE BRAKES
While driving the Warning in my dash appeared Check Brake Hybrid System Warning safely stop and do not drive. The front brakes sounded like they were rubbing against my tire. I stopped the car. Pushed emergency brake off and on (I’ve never had to use this before) turned car back on and it stopped. I’m worried it will happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440610November 16, 2021
SEAT BELTS
The contact owns a 2014 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the seat belt pre-tensioner warning light illuminated. The contact stated that on 11/15/2021, the seat belt pre-tensioner warning light turned off independently. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440197November 12, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
As I was driving down the road , my light start flickering. Then immediately go out and wont come back on. No warning light came on. My light stating my trunk was open came on but my trunk was not open and the tire pressure light came on but normally it states which tire and that didn't happen either. Nothing was wrong with the tires either. I had them check.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440174November 11, 2021
ENGINE
Sept 30, 2021 I was driving home on the highway with a speed limit Of 65mph, I was in the far left lane when my car started slowing down and all of my MIL's lit up the dashboard. I started panicking stepping on the gas pedal to speed up because of the traffic but I was unable to. But i managed to pull over to the shoulder then I turned off the car, waited a few minutes, then started the car back up. I proceeded off the exit managing only 35mph max speed. I had someone check my car And they found out I was low by 2 qts of oil. But prior to this I had just had my oil changed 1 month before. The car has 116100 mi on the odometer. The next day I contacted my local Hyundai dealership and was told I will need to have the car towed to them at that location. I was also told the time frame for someone to look at my car and repair would be 90 days turn around time. They advised me to contact other surrounding Hyundai dealerships. I contacted the another dealership and was told that I needed an appointment and I was scheduled to bring my car in a week later. My car has been at the dealership since 10/5/21. On oct 8th I was told they needed to perform a complete engine diagnostic, and a bearing clearance test to determine if the bearings have failed which results in internal engine failure. Which turned out to be a P1326 code. They also informed me that the engine would need to be replaced but would need it authorized by corporate. This is the message I received from Hyundai personnel: "We will submit a request to Hyundai on how to proceed. They will need to submit the requested maintenance records. Next time hearing from Hyundai personnel was on November 11th I was informed that records show that the status of my car is still "pending". My car has not been approved by Hyundai corporate as of this writing and I can't get a loner because they don't have the program anymore!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439761November 8, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at 65 MPH at nighttime, the turn signal switch was engaged, and the headlights inadvertently turned off. There were no warning lights illuminated. The contact stated that he was able to turn on the high beams by engaging the high beam switch. The dealer was made aware of the failure but informed the contact that they would be able to diagnose the vehicle in four weeks. The dealer also advised the contact that the turn signal switch needed to be replaced. The contact also contacted a second unknown dealer who also advised the contact that the turn signal switch needed to be replaced; however, the earliest availability was in a couple of weeks. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic and the turn signal switch was replaced. The manufacturer was made aware of the failure but did not provide any assistance. A case was opened. The vehicle was repaired. The approximate failure mileage was 97,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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