Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10421679August 27, 2011
ELECTRICAL SYSTEM
2011 SONATA PUSH BUTTON ENGINE START PROBLEMS WITH THE VEHICLE STARTING WHEN PRESSURE IS APPLIED TO THE BRAKE AND THE BUTTON IS PRESSED. NOTHING HAPPENS. REATTEMPTED 3 TIME NOTHING, 4TH TIME STARTED. TOOK TO DEALER THEY REPLACED THE BRAKE STOP SWITCH WORKED FINE FOR 2 DAYS FOLLOWING THEN SAMETHING HAPPENED SEVERAL TIME IN THE FOLLOWING TWO DAYS. HAVE NOT TAKEN BACK TO DEALER YET, NEED TO AS "NEW" CAR IS NOT RELIABLE. NEVER KNOW WHEN IT IS GOING TO STOP STARTING AND HOW LONG IT WILL BE BEFORE IT WILL START AGAIN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421697August 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 SONATA SE DROPPED TO 4TH GEAR AT 70 MPH WITH LOUD BANG HAPPENED ONCE AND PUT IN SHOP COMPUTER HAD CODE TO REPLACE MODULE AND SOMETHING ELSE PARTS ON ORDER SHIFT SOLENOID *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420947August 22, 2011
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRIC, STEERING, TRACTION CONTROL SYSTEM
I HAVE A 2011 SONATA LIMITED. EARLIER THIS YEAR I BEGAN HAVING A STARTING ISSUE WHERE THE CAR WOULD SAY "APPLY BRAKE PEDAL TO START" EVEN THOUGH MY FOOT WAS FIRMLY PLANTED ON THE BRAKE. TOOK THE CAR IN AND THEY COULDN'T DUPLICATE SO I JUST KEPT ON WORKING AROUND IT. IN JUNE, IT GOT WORSE SO I TOOK IT BACK, SPOKE TO THE SERVICE MANAGER AT THE DEALERSHIP AND THEY ORDERED A BRAKE SWITCH AND NEW PUSH BUTTON IGNITION ON JUNE 20TH OR THEREABOUTS. THE PARTS FINALLY ARRIVED ON AUGUST 17TH..YES..IT TOOK THAT LONG APPARENTLY. I DROPPED THE CAR OFF THAT MORNING AND WENT BACK THAT AFTERNOON AROUND 5. I WAS INFORMED THAT THEY HAD REPLACED THE BRAKE SWITCH AND PUSH BUTTON BUT WHEN THEY WENT TO TEST DRIVE, THEY LOST STEERING CONTROL AND THE EPS AND TRACTION CONTROL SYSTEM HAD FAILED. THEY TOOK A PART OFF A NEW SONATA IN THEIR LOT AND PUT IT ON MY CAR BUT THAT DID NOT CORRECT THE PROBLEM. AFTER 2 DAYS OF TROUBLESHOOTING THEY MANAGED TO CORRECT THAT ISSUE BUT AS SOON AS THEY DID, THE ABS LIGHT CAME ON AND IT STATED THE ABS SYSTEM HAD FAILED TOO. I AM NOW WAITING ON A PART FOR THE ABS AS OF 8/22. NONE OF THESE SYSTEMS HAD ISSUES PRIOR TO THE DROP OFF DATE. THIS CONCERNS ME THAT THERE MAY BE A SERIOUS PROBLEM WITH THE ELECTRICAL SYSTEM. WE WILL SEE WHEN THEY REPLACE THE ABS MODULE IF SOMETHING ELSE GOES WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421072August 22, 2011
STRUCTURE:BODY
TWICE THE FRONT BUMPER HAS SEPARATED FROM BODY ON MY DAUGHTERS 2011 HYUNDAI SONATA, THE FIRST TIME THE DEALER STATED SHE MUST HAVE HIT SOMETHING BUT THIS WAS NOT THE CASE EVEN THOUGH THE DEALER INSISTED ON PUTTING THE CAR UP ON A LIFT TO INSPECT FOR DAMAGE, THE CAR WAS ONLY ON THE ROAD FOR 3 DAYS OR LESS. THE CAR WAS REPAIRED BY THE DEALER NO CHARGE. NOW THE CAR IS 3 MONTHS OLD AND THE EXACT SAME PROBLEM HAS HAPPENED AGAIN. THE BUMPER IS NOT ATTACHED TO THE BODY PROPERLY IN THE DESIGN PROCESS, AND WHATEVER CLIPS THEY USE RELEASE THE BUMPER WHEN THE CAR IS DRIVEN. SOONER OR LATER THE BUMPER WILL FLY OFF THIS CAR AND EITHER BLIND THE DRIVER WHEN IT DAMAGES THE WINDSHIELD OR CAUSE AN ACCIDENT WHEN A DRIVER BEHIND THE BUMPERLESS CAR AVOIDS THE DEBRIS OF THE BUMPER. THIS CAR SHOULD BE INVESTIGATED FOR AN IMMEDIATE RECALL. DEFECTIVE ATTACHMENT OF BUMPER TO BODY. PLEASE LOOK INTO THIS BEFORE SOMEONE IS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420886August 21, 2011
STEERING
NEW 2011 HYUNDAI SONATA PURCHASED 5-20-2011. SAFETY ISSUE IS ERRATIC UNDEPENDABLE STEERING. CURRENT MILEAGE AS OF 8-18-2011 IS 3020, 800 MILES OF WHICH HAVE BEEN FOR 4 VISITS TO DEALER(S) TO TRY TO FIX WITH NO SATISFACTORY RESULT. ORIGINALLY THE CAR PULLED HARD RIGHT. ON 4TH VISIT HYUNDAI FACTORY FIELD ENGINEER MOVED TIRES AROUND WHICH REDUCED THE RIGHT PULL. NOW CAR PULLS ERRATICALLY SOMETIMES LEFT, SOMETIMES RIGHT BUT REQUIRES CONSTANT FORCE ON STEERING WHEEL TO HOLD CAR STRAIGHT. THIS IS MORE SERIOUS AT HIGHWAY SPEEDS AND ONLY A SHORT DRIVE CAUSES FATIGUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420892August 21, 2011
STEERING
2011 HYUNDAI SONATA 2.0T PULLS TO LEFT AT NORMAL SPEEDS DURING NORMAL DRIVING. THIS IS NOT A "TORQUE-STEER" ISSUE (THE TENDENCY OF FRONT-WHEEL DRIVE CARS TO VEER UNDER ACCELERATION DUE TO UNEVEN TORQUE TO THE FRONT WHEELS). EVEN ON CRUISE CONTROL, IF YOU DON'T APPLY CONSTANT "RIGHT" CORRECTION, THE CAR WILL VEER LEFT. THE CROWN OF THE ROAD DOES NOT STOP THIS, NOR IS IT A WIND ISSUE. IF YOU LET THE WHEEL GO, THE CAR WILL CHANGE LANES TO THE LEFT (OR VEER INTO ONCOMING TRAFFIC!) WITHIN 10 SECONDS. THIS IS AN EXTREMELY DANGEROUS CONDITION. I HAVE HAD THE CAR IN THE SHOP 3 TIMES AND WHILE THEY ARE VERY AWARE OF THE ISSUE, HAVE NO SOLUTION. THIS IS UNACCEPTABLE AND A SIGNIFICANT PUBLIC SAFETY HAZARD. PLEASE INITIATE A FORMAL INQUIRY. SAME ISSUES AS OTHER COMPLAINTS, ENGINEERS (2 OF THEM) SAID CAR IS IN SPEC AND FINE, PULLING GETTING WORSE WITH MILES, 4400., THEY ACT LIKE I AM MAKING THIS UP EVERY TIME, DEALER THAT I GOT VEHICLE FROM GAVE UP, AND WILL NOT ADDRESS THIS DANGEROUS ISSUE ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420812August 20, 2011
STEERING
HYUNDAI SONATA 2011 NEW STEERING PROBLEM , ALIGNMENT PROBLEM THE CAR PULL TO THE RIGHT LEAVING THE LANE ON HIGH WAY WITH STRONG RESIST FROM THE STEERING POWER ASSIST TO RETURN TO THE LANE WRONG ALIGNMENT NOT ADJUSTABLE BY THE DEALER WHO DID IT 4 TIMES THE LAST ONE THE HYUNDAI REPRESENTATIVE ASK FOR NON STANDARD PARTS TO FIX THE PROBLEM WITH BIGGER SIZES IN BRAKING ON HIGH SPEED 100 KM THE CAR TURN TO THE RIGHT AND WAS STOPPED AWAY FROM THE NEXT LANE CARS BY 5 CM THIS PULLING IS ALL THE TIME AND IN CORNERS TURN THE CAR MOVES IN ZIGZAG THE POWER STEERING ASSIST STOPPED ASSISTING OVER 40 KM SPEED AND THE FORCE FROM THE MOVING WHEELS IS VERY HIGH YOU HAVE TO USE BOTH HANDS STRONGLY ALL THE WAY OF THE TRIP TO KEEP THE CAR IN TRACK BY SHIFTING THE WHEEL 3 DEGREE TO THE LIFT IF YOU ARE LUCKY AND NO STRONG BREAKS NEED IT MAY YOU WILL BE SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420749August 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
FOR THE SECOND TIME, IN INTERSTATE HIGH SPEED TRAFFIC (70MPH) THE CAR WITHOUT WARNING DOWNSHIFTED. A THUNDEROUS CLUNK IS ACCOMPANIED BY THE CAR LURCHING AS IT DEACCELERATES THEN ALMOST IMMEDIATELY RESUMES SPEED. BUT INSTEAD OF THE ENGINE BEING AT 1800 RPM ITS CLOSER TO TWICE THAT. IN BOTH CASES THE DRIVER BEHIND ME THOUGHT THAT I BRAKED INTENTIONALLY AND NEARLY REAR ENDED ME. THE CAR IS THEN STUCK IN A LOWER GEAR AND IS DRIVEABLE WITH EXTREMELY POOR RESPONSE. I HAD IT TOWED ONCE AT THE DEALER'S REQUEST AND THE LAST TIME I WAS ABLE TO DRIVE IT TO A DIFFERENT NEARBY DEALER TO DEMONSTRATE THAT UNQUESTIONABLY THE CAR WAS STUCK IN ONE GEAR. IT IS AN AUTOMATIC. I'M SKEPTICAL THAT EITHER DEALER HAS ANY CLUE TO WHAT IS WRONG. I WON'T LET ANYONE IN THE FAMILY BESIDES ME DRIVE THE VEHICLE AS I'M AFRAID FOR THEIR SAFETY. IT HAS LESS THAN 7000 MILES AND IS 8 MONTHS OLD. THE FIRST EVENT WAS OVER 1000 MILES AGO AND ABOUT 5 WEEKS EARLIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419935August 18, 2011
STEERING
SINCE I PURCHASED THIS CAR, IT HAS AN ANNOYING AND POTENTIALLY DANGEROUS PULL TO THE LEFT. SOMETIMES IT PULLS MORE THAN OTHERS BUT IT'S ALWAYS PRESENT TO SOME EXTENT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419938August 18, 2011
STEERING
BOUGHT A 2011 SONATA LIMITED WITH 17 INCH WHEELS IN JANUARY AND HAS PULLED TO THE LEFT FROM DAY ONE. PULL IS MORE NOTICEABLE AT HIGHWAY SPEEDS. HAVE TAKEN IT BACK TO DEALER 9 DIFFERENT TIMES (ALIGNMENTS,TIRE ROTATION ETC.). LAST TIME HYUNDAI ENGINEER DROVE IT AND SAID IT WAS FINE. HE DROVE IT 6 MILES OF WHICH 2 OF THOSE ARE TO AND FROM GETTING ON HIGHWAY. MADE IT SOUND LIKE IT WAS MY FAULT AND THAT I DID NOT KNOW HOW NEW CARS DRIVE. I AM TURNING IN AS A LEMON. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420054August 18, 2011
STEERING, SUSPENSION:FRONT
MY WIFE AND I HAVE A 2011 HYUNDAI SONATA TURBO WITH 4500 MILES THAT PULLS TO THE LEFT AT ALL SPEEDS AND IS MUCH WORSE AT HIGHWAY SPEEDS REQUIRING CONSTANT PRESSURE TO KEEP THE CAR GOING IN A STRAIGHT LINE. A RECENT TRIP OF 2500 MILES MOSTLY ON INTERSTATE 95 BECAME VERY TIRING AFTER HOURS OF CONSTANT STEERING WHEEL CORRECTION. THE CAR HAS BEEN INTO THE SELLING DEALER THREE TIMES {ALIGNMENT TWICE AND SUBFRAME ADJUSTMENT} TO CORRECT THE ISSUE BUT CAR STILL PULLS TO THE LEFT. I STRONGLY FEEL THAT THIS CONDITION IS A SAFETY CONCERN AND AM NOT COMFORTABLE WITH MY WIFE DRIVING THE CAR ON THE HIGHWAY. I AM BRINGING THE CAR INTO THE DEALER NEXT WEEK AGAIN AND AM TOLD THERE ARE MANY CARS WITH THIS SAME DEFECT AND HYUNDAI HAS ISSUED A CAMPAIGN CODE 927 TO FIX THE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420073August 18, 2011
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
"ESC" LIGHT ACTIVATED INTERMITTENTLY OVER PAST FOUR DAYS. SUDDENLY BRAKE SWITCH FAILED, RESULTING IN BRAKE LIGHTS FAILING COMPLETELY. UNABLE TO START THE VEHICLE (SINCE THAT REQUIRES BRAKE PEDAL TO BE PRESSED, AND BRAKE SWITCH FAILURE MEANS CAR DOESN'T KNOW PEDAL IS DEPRESSED), AND UNABLE TO SWITCH GEARS AT ALL FOR SAME REASON. THIS FAILURE HAS OCCURRED ON TWO SEPARATE HYUNDAI SONATAS I HAVE OWNED (A 2006 AND NOW A 2011) MORE THAN A DOZEN TIMES. THE MOST RECENT TIME WAS IN THIS VEHICLE, 28 DAYS AGO. THIS FAILURE IS KNOWN BY HYUNDAI, BUT STILL REQUIRES A TIME AND MONEY INVESTMENT TO FIX, I HAVE LOST HUNDREDS OF HOURS OF MY TIME TO FIX THIS PROBLEM WHICH HAS NEVER BEEN MITIGATED. I HAD TO PAY OUT OF POCKET FOR THE FIRST SEVERAL BRAKE SWITCH REPLACEMENTS, THEY HAVE SINCE BEEN COVERED BY THE DEALER. HYUNDAI SAYS THEY HAVE DEVELOPED A NEW BRAKE SWITCH WHICH WAS SUPPOSED TO LAST LONGER, BUT THE FAILURES PERSIST. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420371August 17, 2011
STEERING
VEHICLE TRACKS--POORLY PULLS TO LEFT AT HIGHWAY SPEEDS. BROUGHT BACK TO DEALER FOR FIX , ALIGNMENT PERFORMED SEVERAL TIMES. REQUIRES MUCH MORE EFFORT TO HOLD STEERING, AND CREATES FATIGUE AFTER HOURS OF DRIVING. I CONSIDER THIS A HAZZARD CONDITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419610August 16, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
HYUNDAI SONATA HYBRID STOPS LOSES POWER COMES TO COMPLETE STOP - WHILE DRIVING DOWN THE ROAD AT ABOUT 40 MPH CAR LOST POWER AND CAME TO COMPLETE STOP. I HAD TO COMPLETELY SHUT OFF THE CAR AND RESTART IT BEFORE IT WOULD MOVE AGAIN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419629August 16, 2011
STEERING
2011 HYUNDAI SE 2.0T STEERING PULLS LEFT AND DOES NOT CENTER DESPITE ALIGNMENT AND TIRE ROTATIONS. DELIVERY WAS 16 MAY 2011. ABOVE ACTIONS IMPROVE PERFORMANCE BRIEFLY, BUT DO NOT CURE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419586August 15, 2011
STEERING
I BOUGHT A 2011 SONATA 2.0T 2 WEEKS AGO. I AM HAVING ISSUES WITH THE CAR PULLING TO THE LEFT AND RIGHT. THIS VEHICLE HAS 17 INCH WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419462August 15, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING, THE VEHICLE WOULD PULL TO THE LEFT. THERE WAS A NHTSA CAMPAIGN ID NUMBER: 10V457000 (STEERING:GEAR BOX:SHAFT SECTOR) RECALL THAT MAY BE RELATED TO THE FAILURE. THE CONTACT WAS IN THE PROCESS OF FINDING OUT IF HIS VIN WAS A PART OF THE RECALL. THE DEALER REPLACED THE STRUT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419498August 15, 2011
STEERING
LEASED 2011 HYUNDAI SONATA ON 6/21/11. ON 6/25 WITH 140 MILES ON THE ODOMETER I NOTICED A STRONG PULL TO THE LEFT AT ABOUT 35 MPH. NEEDED TO ACTIVELY CORRECT STEERING TO KEEP CAR IN A STRAIGHT TRAJECTORY. I IMMEDIATELY CHECKED TIRE PRESSURE LOOKED UNDER THE CAR FOR ANYTHING OBVIOUS BUT FOUND NOTHING. DID NOT DRIVE ON HIGH SPEED ROADWAY UNTIL MANY DAYS LATER AND FOUND THAT AT 65 MPH THE PROBLEM WAS THE SAME. AFTER JULY 4TH HOLIDAY I TELEPHONED HYUNDAI DEALERSHIP AND THEY TOLD ME TO MAKE AN APPOINTMENT, THEY SAID THEY HAD NEVER HEARD THAT BEFORE.I DID NOT GO TO THE DEALERSHIP THRU TODAY 8/15/11. I HAVE HOWEVER SEEN THE NUMEROUS SAME COMPLAINTS ABOUT THE 2011 SONATA. I WANTED TO MAKE MY OWN SELF HEARD AS TO THIS PROBLEM. IT CONTINUES TODAY AND I AM GOING TO GO TO THE DEALERSHIP BUT EXPECT THE SAME STONEWALLING I HAVE READ ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419545August 15, 2011
STEERING
PULLED LEFT IMMEDIATELY UPON DELIVERY. RETURNED TO DEALER. THEY SAID THEY SWITCHED THE TWO FRONT TIRES TO FIX THE PROBLEM. THEY SAID IT WAS DUE TO RADIAL PULL. THIS BEGS THE QUESTION "WHAT HAPPENS WHEN I REPLACE OR ROTATE TIRES?" I AM CONCERNED THAT THE ROOT CAUSE HAS NOT BEEN ADDRESSED. IT HAS NOT PULLED SINCE THEY SWITCHED THE FRONT TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419168August 12, 2011
STEERING
MY 2011 HYUNDAI SONATA 2.0T PULLS TO THE LEFT VERY HARD. IT OCCURS AT JUST ABOUT ANY SPEED, BUT IS WORSE WITH HIGHWAY SPEEDS. IN LESS THAN1.5 SECONDS MY CAR WOULD BE 1 LANE OVER IF MY HANDS ARE NOT ON THE WHEEL. I HAVE TO HOLD THE WHEEL TO THE RIGHT JUST TO GO STRAIGHT. I HAVE HAD THIS ADDRESSED TWICE AT THE DEALERSHIP WHERE I PURCHASED MY CAR. THE PROBLEM HAS NOT BEEN FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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