Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10441343December 27, 2011
SUSPENSION, STEERING
ON 7/7/11, I PURCHASED A 2011 SONATA GLS. THE NEXT DAY I NOTICE THE CAR PULLED TO THE RIGHT AT VARIOUS SPEEDS. I SET UP AN APPOINTMENT FOR 7/18/11. I PICKED UP MY VEHICLE AND IMMEDIATELY NOTICED THAT THE VEHICLE WAS STILL PULLING TO THE RIGHT. I HAD TO CONTINUE TO CORRECT THE VEHICLE SO I WOULD NOT GO INTO THE NEXT LANE OR OFF THE ROAD. I BROUGHT THE CAR IN ON 7/25/11 AND WENT ON A TEST DRIVE WITH THE TECHNICIAN. TECHNICIAN STATED HE COULD SEE THE VEHICLE PULLING RIGHT. THE VEHICLE WAS RELEASED TO ME AND IMMEDIATELY I NOTICED THE VEHICLE WAS NOW PULLING TO THE LEFT ESPECIALLY AT HIGHER SPEEDS. THE SERVICE DEPARTMENT ROTATED THE TIRES AND PERFORMED A FOUR WHEEL ALIGNMENT. NOW I NOTICED THAT THE VEHICLE HAD RETURNED TO PULLING TO THE RIGHT AT ALL SPEEDS. BROUGHT THE VEHICLE IN 8/2/11 AND THE SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AND VERIFIED A PULL TO THE RIGHT. I RETURNED ON 8/4/11 TO PICK UP MY VEHICLE. SERVICE MANAGER STATED THAT THE TIRES WERE ROAD FORCED BALANCED AND AN ALIGNMENT WAS PERFORMED. AGAIN, IMMEDIATELY AS I LEFT THE DEALERSHIP I NOTICED THAT THE VEHICLE WAS STILL PULLING TO THE RIGHT. I RETURNED TO THE DEALERSHIP AND STATED THAT IT HAD NOT BEEN CORRECTED. THE SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AGAIN AND RECONFIRMED THAT THE VEHICLE WAS PULLING TO THE RIGHT. AFTER THE CAR WAS LOOKED AT AGAIN IT WAS TEST DRIVEN BY DISTRICT PARTS AND SERVICE MANAGER WHO RELEASED THE VEHICLE. I WAS FRUSTRATED AS THE VEHICLE WAS STILL PULLING TO THE RIGHT AND I HAD TO CONTINUE TO CORRECT THE STEERING. HOWEVER, I WAS MOVING OUT OF STATE IN 3 DAYS AND WOULD NEED TO DEAL WITH ISSUE AFTER THE MOVE. CAR BROKE DOWN IN PA DURING MOVE AND WAS THERE FOR 2 WEEKS FOR A GROUND WIRE. RECEIVED A URGENT RECALL NOTICE IN THE MAIL AND BROUGHT CAR BACK TO ORIGINAL DEALER. CAR WAS RELEASED TO ME AND IS STILL PULLING SEVERELY TO THE RIGHT AFTER BEING IN THE SHOP 6 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441038December 22, 2011
ELECTRICAL SYSTEM
I HAVE EXPERIENCED THIS PROBLEM 3 TIMES, MY 2011 HYUNDAI SONATA LIMITED FAILED TO START. I LIKE MANY OTHERS HAD MY FOOT ON THE BRAKE AND HIT THE START BUTTON AS I USUALLY DO AND NOTHING HAPPENED BUT THE DASHBOARD INDICATOR KEPT READING "PRESS ON BRAKE PEDAL AND PUSH BUTTON TO START" I REPEATEDLY TRIED OVER AND OVER. AFTER 15-20 FAILED ATTEMPTS I PULLED OUT MY MANUAL, NO WORK AROUND. I THEN CALLED THE DEALER, WHO TOLD ME TO STOMP ON THE BRAKE HARD. I DID AND AFTER THREE CYCLES IT STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440380December 19, 2011
ENGINE AND ENGINE COOLING
THIS IS ON THE HYBRID SONATA. TWICE IN 2 WEEKS, I AM DRIVING DOWN A HIGHWAY, I FELT A JERK IN THE CAR, THE READY LIGHT FLASHES AND THE WRENCH SYMBOL SHOWS UP. THE CAR IS ON BATTERY POWER ONLY. I COAST ON BATTERY TILL I CAN PULL INTO A PARKING LOT. SHUT THE CAR OFF. LUCKILY BOTH TIMES IT STARTED BACK UP. BOB KING HYUNDAI IN WINSTON-SALEM SAYS THEY DON'T KNOW WHY IT WOULD DO THAT. WE ARE WAITING ON SOME PARTS THAT ARE UPDATES, BUT DON'T KNOW IF THAT WILL FIX THE SHUT DOWN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440521December 19, 2011
POWER TRAIN
THE FIRST TIME I THOUGHT SOMETHING STRANGE WAS GOING ON WITH MY NEW CAR (PURCHASED WITH 16,000 MILES ON IT) AT THE 18,000 MILE MARK. . THE CAR WAS STUCK IN 4TH GEAR AND WOULD NOT CHANGE GEARS WITH THE AUTO STICK OR WITH THE PEDALS. I STOPPED THE CAR AND TRIED TO PULL OUT IN TRAFFIC BUT HAD NO POWER. I PULLED OVER ASAP AND TURNED THE CAR OFF (REBOOTED THE CAR) AND EVERYTHING WORKED AGAIN. ON THE DEC 17TH,2011, (3 WEEKS LATER) I WAS PULLING OUT OF A FRIENDS HOUSE AT 10PM AND EVERYTHING SEEM NORMAL. HOWEVER, AS THE CAR GOT TO ABOUT 15MPH THE TACH RACED OVER TO 5,000 RPMS AND THEN I HEARD A LOUD SLAM AND THE CAR SHOT FORWARD. I RECALLED THE LAST TIME THE CAR ACTED STRANGE SO I CHECKED TO SEE WHAT GEAR IT WAS IN AND SURE ENOUGH IT WAS AGAIN IN 4TH GEAR. WHEN I TRIED TO CHANGE GEARS IT WOULD NOT CHANGE GEARS JUST AS BEFORE. I PULLED OVER AND TIRED TO REBOOT THE CAR AGAIN, BUT THIS TIME IT DID NOT FIX ITSELF. I HAD TO DRIVE 30MILES HOME, SO I GOT ON THE INTERSTATE AND HEADED HOME. THE TACH RACED A FEW TIMES, BUT BECAUSE THE CAR STAYED IN 4TH GEAR I MAKE IT HOME SAFELY. WHEN I GOT HOME I DISCOVER THE REVERSE WAS GONE OUT AS WELL. NOW FOR THE GOOD NEWS, I RESEARCHED THE ISSUES ONE THIS AND A FEW OTHER SITE AND DISCOVER I WAS NOT THE ONLY ONE WITH THIS PROBLEM. I TOOK MY CAR TO THE DEALER THIS MORNING AND ASKED FOR A NEW TRANSMISSION. THE SERVICE TECH GOT ME A LOANER IN LESS THAN 30MINS I WAS ON MY WAY. SAME CAR AND COLOR. I GOT A CALL FROM THE DEALER A COUPLE OF HOURS LATER SAYING THEY WERE GOING TO REPLACE THE ENTIRE TRANSMISSION. WHILE AND I NOT HAPPY THAT MY NEW CAR REQUIRED A NEW TRANSMISSION AFTER ONLY 3500 MILES OF ME DRIVING IT AND UNDER 20,000 TOTAL MILES, I AM VERY HAPPY HOW THE DEALER HANDLED THE ENTIRE ISSUE. HATS OFF TO EASTERN SHORE H OF DAPHNE, ALA AND THANK GOD I GOT THE 100,000 EXTENDED WARRANTY. WILL UP DATE WHEN I GET MY CAR BACK IN 5 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440320December 18, 2011
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
I WAS PULLING INTO PARKING SPACE, HAD MY FOOT ON THE BRAKE, CAR WAS ALMOST COMPLETELY STOPPED, ALL OF A SUDDEN THE CAR ACCELERATED, TRAVELED APPROXIMATELY 8 FEET, THE BRAKE DIDN'T STOP THE CAR. I HIT THE BRICK WALL OF A BUSY CONVENIENCE GAS STATION STORE, THANKFULLY NO ONE WAS COMING OUT THE DOOR AT THE TIME. MY FIRST THOUGHT WAS THE FLOOR MAT HAD INTERFERED WITH THE GAS PEDAL, BUT AM SURE NOW THAT WAS NOT THE CASE. WHEN A REPRESENTATIVE OF MY INSURANCE COMPANY CALLED ME, HE STATED THAT HE HEARD THAT I HAD STEPPED ON THE GAS PEDAL INSTEAD OF THE BRAKE, THIS IS NOT TRUE, I AM 100 PERCENT SURE. MY HUSBAND WAS A PASSENGER IN THE CAR AND AFTER WE HAD CALMED DONE, WE DISCUSSED WHAT HAD HAPPENED, HE STATED TO ME THAT THE CAR WAS ALMOST STOPPED AND THEN JUST SUDDENLY MADE A LOUD ROARING SOUND AND ACCELERATED. OUR CAR WAS TOWED TO A HYUNDAI REPAIR STATION AND WE ARE WAITING TO HEAR HOW MUCH THE DAMAGES ARE. JUST THE THOUGHT OF HAVING TO DRIVE THAT CAR AGAIN SCARES ME, IT WAS A VERY FRIGHTENING EXPERIENCE, AS IT HAPPENED SO FAST AND I HAD NO CONTROL OVER STOPPING THE CAR, OTHER THAN MY FOOT WAS ON THE BRAKE AND THAT DIDN'T STOP THE ACCELERATION. MY HOPE IS THAT THIS IS INVESTIGATED BEFORE ANY SERIOUS INJURIES OR DEATHS OCCUR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10439318December 11, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY WIFE BROUGHT IT TO MY ATTENTION THAT TWO OF FOUR VENTS ON THE DASHBOARD BLOW 10%-20% CAPACITY DESPITE WHICH SETTING (LOW, MID, HIGH). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439134December 9, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE VALVE STEMS ON A 2011 HYUNDAI SONATA WITH ONLY 20,000 MILES ON IT WERE SO CORRODED AND SEIZED IN PLACE THAT IN ORDER TO REMOVE THEM WE WOULD HAVE HAD TO BREAK THE ENTIRE VALVE STEM. SINCE THE VALVE STEM IS ATTACHED TO THE TIRE PRESSURE MONITOR WE WOULD HAVE HAD TO REPLACE THE WHOLE TIRE PRESSURE MONITOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438892December 7, 2011
STEERING
I RECEIVED A NOTICE FROM HYUNDAI THAT MY VEHICLE WAS COVERED BY A RECALL OR CAMPAIGN TO ADDRESS THE PULLING ISSUE NOTICED BY SO MANY OTHER FELLOW 2011 & 2012 SONATA OWNERS. BROUGHT THE VEHICLE TO THE DEALER AND THE VEHICLE WAS WORSE THAN WHEN I BROUGHT IT IN. VEHICLE NOW PULLS TO RIGHT. RETURNED TO DEALER. SERVICE MANAGER FELT THAT VEHICLE WAS DRIVING FINE AND THAT THERE WERE NO PROBLEMS. UPON RETURN VISIT I HAD A TECHNICIAN RIDE WITH ME AND HE CONFIRMED THAT THE PULL TO THE RIGHT IS EXCESSIVE. HAVE BEEN DEALING WITH HYUNDAI CUSTOMER SERVICE TO NO AVAIL. WILL BE RETURNING TO DEALER FOR 3RD AND FINAL TIME TO ADDRESS ISSUE. IF NOT FIXED AFTER 3RD VISIT, WILL BE SEEKING LEGAL COUNSEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438711December 6, 2011
EXTERIOR LIGHTING
I WAS PULLING OUT OF A DRIVEWAY AND HEARD A CLUNK. THE NEXT DAY I NOTICED THE LEFT TAIL LIGHT ASSEMBLY HAD FALLEN OUT. IT WAS STILL HELD ON BY IT'S WIRES. THERE IS NO DAMAGE TO THE EXTERIOR OF MY CAR OR TO THE LENS OF THE ASSEMBLY. THE INTERIOR RETAINING NUTS HAD ALL BEEN BROKE. HYUNDAI WILL NOT GIVE ME ANY ANSWERS HOW THIS HAS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438130December 2, 2011
STRUCTURE:BODY, EXTERIOR LIGHTING
WHILE WALKING UP TO MY WIFE'S 2011 HYUNDAI SONATA IN A PARKING LOT, WE NOTICED THAT THE PASSENGER SIDE TAIL LIGHT WAS DISLODGED FROM THE BODY OF THE CAR. THE ELECTRICAL WIRES WERE STILL ATTACHED TO THE TAIL LIGHT, BUT THERE WAS NO DAMAGE TO THE BACK OF THE CAR OR THE TAIL LIGHT ITSELF. HOWEVER, WE DID SEE THE FOUR BOLT HOLDERS THAT ATTACH THE TAIL LIGHT TO THE BODY OF THE CAR HAD RUPTURED AND BROKE APART. WITHIN AN HOUR WE TOOK THE CAR TO OUR LOCAL HYUNDAI DEALER AND THEY SAID THEY HAD NEVER SEEN A DEFECT LIKE THIS. THEY INSISTED THAT THIS MUST HAVE BEEN DUE TO AN IMPACT, EVEN THOUGH THERE WAS NO EVIDENCE OF DAMAGE TO THE TAIL LIGHT, THE BACK OF THE CAR OR ANY SIGNS OF VANDALISM. SINCE THEY FELT IT WAS DUE TO AN IMPACT (NOT COVERED BY THE WARRANTY), WE HAD TO PAY NEARLY $300 FOR THE TAIL LIGHT TO BE REPLACED. LATER THAT DAY, I NOTICED THE DRIVER SIDE TAIL LIGHT WAS BECOMING LOOSE TO THE TOUCH AS WELL. THE NEXT DAY MY WIFE CALLED THE CORPORATE LINE FOR HYUNDAI TO REPORT THIS TAIL LIGHT DEFECT AND REPORT THE DEALERSHIP WE WENT TO AS WELL. WITHIN 2 DAYS THE DEALERSHIP CALLED US BACK AND SAID THIS IS DEFINITELY SOME KIND OF DEFECT AND IT SHOULD HAVE BEEN COVERED BY OUR WARRANTY. THEY REFUNDED OUR MONEY AND ALSO REPLACED THE DRIVER SIDE TAIL LIGHT AT NO CHARGE. EVERY SONATA SHOULD HAVE THEIR TAIL LIGHTS CHECKED AND RECALLED (AT NO CHARGE) IF THESE DEFECTIVE BOLT HOLDERS CONTINUE TO BE FOUND AS BRITTLE AND FLIMSY AS OURS WERE. THANKFULLY THE TAIL LIGHT DID NOT FALL OFF OUR CAR WHILE WE WERE DRIVING OR IT WOULD HAVE BECOME A SERIOUS ROAD HAZARD. PLEASE BRING THIS TO THE ATTENTION OF ALL SONATA OWNERS IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437973December 1, 2011
STEERING
VEHICLE PULLS TO THE RIGHT. RETURNED IT TO THE DEALER AND THEY DID AN ALIGNMENT AND THEY SAID THE ALIGNMENT WAS CORRECT, HOWEVER THE CAR CONTINUES TO PULL RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437466November 28, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPM SYSTEM MALFUNCTION: THE TIRE PRESSURE MONITOR WARNING LIGHT STARTED FLASHING AND TURNED SOLID. IMMEDIATELY STOPPED AND CHECKED THE PRESSURE IN ALL 4 TIRES. ALL TIRE PRESSURES WERE WITHIN THE NORMAL RANGE. AFTER A FEW MILES THE WARNING LIGHT RESET. 6 HOURS LATER THE SAME MALFUNCTION OCCURRED. AGAIN, CHECKED TIRE PRESSURES AND EVERYTHING WAS NORMAL. THIS HAS BEEN AN ONGOING PROBLEM. I HAVE COMMUNICATED ALL OCCURRENCES TO THE MANUFACTURER WITH NO RESOLUTION OF THE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437261November 25, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER DRIVING THE VEHICLE FOR EXTENDED PERIODS OF TIME, OCCUPANTS WOULD BECOME FATIGUED, LIGHT HEADED, AND EXPERIENCED HEADACHES. THE CONTACT ALSO STATED THAT SHE NEARLY PASSED OUT ON ONE OCCASION. THE CONTACT TOOK THE VEHICLE TO A FIRE DEPARTMENT TO HAVE IT TESTED FOR CARBON MONOXIDE AND THE TEST CAME BACK NEGATIVE. THE FIREMAN THAT TESTED THE VEHICLE ALSO REPORTED THAT HE BECAME LIGHT HEADED AND EXPERIENCED A HEADACHE WHILE DRIVING IT. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NOTHING THAT COULD BE DONE BECAUSE THE DEALER STATED THAT THERE WERE NO CARBON MONOXIDE LEAKS. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10436922November 23, 2011
SEAT BELTS
11 YEAR OLD PASSENGER SITTING IN THE RIGHT REAR SEAT, AND WAS USING THE SEAT BELT, STILL SUFFERED INJURIES DUE TO A FRONTAL CRASH. PERSON SUFFERED A FRACTURED JAW. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10436455November 19, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPMS: TPMS LIGHT GOES ON, ALTHOUGH TIRES ARE CORRECTLY INFLATED TO 35 PSI. 4000 MILES ON THE NEW CA, 18" WHEELS AND HANKOOK OPTIMO H431 TIRES INSTALLED AS ORIGINAL EQUIPMENT. CAR PURCHASED IN PORTLAND OREGON (TOWN 'N COUNTRY) AND DRIVEN BACK TO ALBUQUERQUE, NM ABOUT 8/6/11. RAN 12 WEEKS WITHOUT INCIDENT, BUT THEN TPMS LIGHT INTERMITTENTLY CAME ON. SOMETIMES IN REGULAR WEATHER, SOMETIMES IN COLD, AND WOULD REMAIN ON THROUGHOUT DRIVE. TURNED CAR OFF, THEN RESTARTED, CONDITION PERSISTED. OTHER DAYS, NOT AT ALL. CHECKED PSI AND WAS AT FACTORY SPEC. TOOK VEHICLE TO LOCAL DEALER (SOUTHWEST HYUNDAI, ABQ, NM) WHICH CHECKED THE PSI AND CONFIRMED PROPERLY INFLATED. TESTED/CLEANED TPMS BUT CONDITION NOT RECTIFIED. THEN DEALER OVERINFLATED TIRES, CLAIMING THAT ALTITUDE AND TEMPERATURE AFFECTED TIRES AND TIRE PRESSURE. CLAIMED THAT OVER INFLATION RECTIFIED CONDITION. TOLD THAT THIS WAS A FREQUENT PROBLEM IN ALBUQUERQUE, THAT REGIONAL OFFICE HAD BEEN CONTACTED ON OTHER OCCASIONS, BUT NEVER RECEIVED AN ANSWER OR BULLETIN HOW TO HANDLE THE PROBLEM. PROTESTED, SINCE BOTH CAR AND TIRE MFGRS SPECIFY 35 PSI, AND TPMS LIGHT DID NOT GO ON FOR FIRST 12 WEEKS DRIVING AT THIS ALTITUDE; THAT OVER INFLATION AFFECTED TIRE CONTACT WITH ROAD, TIRE LIFE, AND COMFORT OF RIDE. CALLED HANKOOK TIRE MFGR WHO SAID THAT NEITHER TEMPERATURE NOR ALTITUDE COULD EXPLAIN PROBLEM. SAID LIKELY DEFECT IN TPMS SYSTEM. CALLED CUSTOMER SERVICE AND WAS INITIALLY TOLD THAT CONDITION HAD BEEN FIXED PER DEALER. AFTER REPEATED CALLS, CUSTOMER SERVICE HAD NO ANSWER AND REFERRED ME BACK TO DEALER. SPOKE WITH DEALER AGAIN AND SERVICE REP AGAIN CLAIMED THAT CONDITION IS DUE TO ALTITUDE AND/OR TEMPERATURE. MESSAGE PENDING FOR [XXX], SERVICE DEPT. MANAGER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436396November 18, 2011
STEERING
PULLS VIOLENTLY TO LEFT..DANGEROUS CAR TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435311November 11, 2011
EXTERIOR LIGHTING
I PURCHASED A 2011 HYUNDAI SONATA AND IT IS A VERY NICE CAR EXCEPT THAT THERE IS A VERY REAL AND SIGNIFICANT SAFETY ISSUE WITH RESPECT TO THE VISIBILITY PROVIDED BY THE LOW BEAM HEADLIGHTS. I HAVE NOTICED THAT A NUMBER OF OTHER PEOPLE HAVE EXPRESSED THEIR CONCERN ABOUT THIS AS WELL BECAUSE IT MAKES THE CAR VERY CHALLENGING TO DRIVE SAFELY AT NIGHT. WHEN YOU ARE DRIVING THE CAR AT NIGHT AND HAVE THE HEADLIGHTS ON LOW BEAM AS YOU LOOK THROUGH THE WINDSHIELD THERE IS A VERY DISTINCT BOUNDARY ABOUT MIDWAY UP THE WINDSHIELD AND EVERYTHING ABOVE THAT BOUNDARY LINE IS COMPLETELY DARK. IT NOT ONLY SIGNIFICANTLY REDUCES THE DISTANCE THAT YOU TYPICALLY SHOULD BE ABLE TO SEE IN FRONT OF YOU BUT IT IS ALSO EXTREMELY DISCONCERTING BECAUSE EVEN THE SLIGHTEST BUMP CAUSES THE LINE AND YOUR VISIBILITY TO BE BOUNCING UP AND DOWN. THE OTHER NIGHT I NEARLY HIT A PERSON WALKING ALONG THE ROAD EVEN THOUGH I WAS ONLY DRIVING 35 MILES PER HOUR BECAUSE I WAS ALMOST ON TOP OF THEM BEFORE THEY WERE VISIBLE IN THE HEADLIGHTS. I HAVE BEEN DRIVING FOR MANY YEARS AND THAT HAS NEVER BEEN AN ISSUE WITH ANY OTHER CAR THAT I HAVE OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435104November 9, 2011
STEERING, VEHICLE SPEED CONTROL
I BOUGHT THE SONATA 2011 TURBO IN 7/15/2011 THE FIRST DAY I TEST DROVE THE CAR I ASKED THE SALES MAN IF THEY ALIGNED THE CAR AND HE SAID IT WAS DONE ALREADY. SEVERAL MONTHS LATER I CALLED THEM AND SAID THE CAR IS OUT OF CONTROL THE STEERING KEEPS TO THE RIGHT AND I AM TIRED OF PULLING IT TO THE LEFT. ALSO THE SPEED IS UNCONTROLLABLE I HAVE TO TAKE MY FOOT OF THE ACCELERATOR IN ORDER FOR THE CAR TO SLOW DOWN OTHER WISE I WOULD BE GOING 80MPH ON THE FWY. IT IS VERY HARD TO KEEP CONSISTENCY OF THE SPEED. I TOOK THE CAR BACK ON OCTOBER 21 THE FIRST TIME AND THEY TOLD ME ITS NORMAL. I WAS UPSET AND TOLD THEM THAT MY 17 YEAR OLD ALMOST GOT INTO AN ACCIDENT DUE TO NOT BEING ABLE TO CONTROL THE CAR AT A TURN. THEY IGNORED ME AND STILL INSIST THAT THE CAR WAS NORMAL. I WENT BACK YESTERDAY FOR THE SECOND TIME AND TEST DROVE THE CAR WITH THEIR MECHANIC AND HE SAID THAT THE CAR WAS FINE AND ITS ALL NORMAL. I WAS NEVER TOLD THAT THERE WAS A RECALL ON THE CAR. I ONLY FOUND OUT ABOUT THIS TODAY WHEN I WENT BACK TO SPEAK TO THE MANAGER FOR THE THIRD TIME IS WHEN THEY TOLD ME THAT ALL THE SONATA 2011 HAVE A PULLING PROBLEMS AND IT HAS NO RETURN MEMORY AFTER ITS DONE PULLING SO I HAVE TO GET USED TO THIS CAUSE THAT'S WHAT THEY ALL DO. I AM NOW VERY UPSET THAT I FOUND THIS OUT ON MY OWN AND THAT THEY DIDN'T TELL ME ABOUT THE RECALL AND THAT ME AND MY DAUGHTER ARE AT RISK OF AN ACCIDENT AT ANY GIVEN TIME. I HAD OVER 25 CARS IN THE PAST AND I KNOW THAT THIS CAR IS VERY UNSAFE TO DRIVE AND IF NOTHING IS DONE ABOUT THIS SOMEONE WILL GET HURT. I OPENED UP A CLAIM WITH SONATA CUSTOMER SERVICE AND I HOPE THIS WILL BE TAKEN CARE OFF RIGHT A WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434630November 8, 2011
SEAT BELTS:FRONT
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO SEAT BELT PROBLEM *TGW THE CONSUMER STATED THE SEAT BELT WILL NOT EXTEND AND AN EXTENSION IS NEEDED. THE DEALER INFORMED THE CONSUMER AN EXTENSION DOES NOT EXIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434852November 8, 2011
STEERING
AFTER THE MANUFACTURER'S RECALL ON TRACKING ISSUES WITH THIS MODEL NEITHER THIS ATTEMPT AT FIXING THE PROBLEM NOR THE OTHER PREVIOUS TWO ATTEMPTS HAS FIXED THE TRACKING PROBLEM WITH THIS VEHICLE. IN THE LEFT LANE AT HIGHWAY SPEED IF THE STEERING WHEEL IS RELEASED THE VEHICLE IMMEDIATELY TURNS ABRUPTLY LEFT AND MUST BE CORRECTED IMMEDIATELY TO PREVENT IT LEAVING THE LANE AND THEN THE HIGHWAY. THE DEALER STATES THAT THE CAR IS WITHIN SPECS BUT THAT IS ONLY WHEN THEY TAKE IT TO A CERTAIN SECTION OF A LOCAL HIGHWAY WHERE THERE IS NO CROWN. WHEN THIS CAR IS IN THE LEFT LANE WHERE THERE IS ANY TYPE OF CROWN IT WILL ABRUPTLY MOVE LEFT THE INSTANT THE STEERING WHEEL IS RELEASED IN 98 PERCENT OF THE TIMES I'VE TRIED IT. THIS CAR COULD BE VERY DANGEROUS IF YOU AREN'T ALERT AT ALL TIMES BECAUSE OF THE RATE OF DRIFT. THE NHTSA SHOULD FORCE A RECALL THAT FIXES THIS PROBLEM, HYUNDAI SEEMS TO BE WHITEWASHING THIS WITH CLAIMS THAT UNDER PERFECT CONDITIONS THE CAR IS IN SPEC. THE DEALER MUST DRIVE THE CAR TO A STRETCH OF HIGHWAY ABOUT 5 MILES FROM THE DEALERSHIP TO FIND THIS PERFECT STRIP OF HIGHWAY TO TEST THE CARS IN ORDER TO CLAIM THEY ARE IN SPEC. AMAZING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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