Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10449062February 23, 2012
EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN
AFTER PURCHASING THIS VEHICLE BRAND NEW, I CONTINUALLY COMPLAINED TO HYUNDAI DEALERSHIPS THAT THE DRIVERS FLOORMAT WAS NOT REMAINING SECURE AND WOULD SLIDE UP ONTO THE ACCELERATOR. MOST DEALERSHIPS SIMPLY REATTACHED THE MAT TO THE TETHER ATTACHED TO THE CARPET. I CONTINUALLY COMPLAINED THAT THIS WAS NOT SUFFICIENT BECAUSE UPON ENTERING THE VEHICLE THE MAT SLID OFF THE TETHER AND WOULD BEGIN ITS JOURNEY FORWARD. WHILE DRIVING, AT VARIOUS TIMES, MOVING ONES FOOT FROM THE BRAKE TO THE ACCELERATOR WOULD THEN CREATE PROBLEMS WITH SUDDEN ACCELERATION. FINALLY, A DEALER IN SCRANTON PA., DICKSON CITY HYUNDAI DECIDED TO ORDER NEW FLOOR TETHERS. AFTER MONTHS - I RETURNED TO HAVE AN OIL CHANGE AND THEY ADVISED THE TETHERS WERE NOT THERE .. AGAIN, AFTER AN EXTENDED PERIOD OF OVER THREE WEEKS OF MY CAR LEFT AT THE DEALERSHIP AS IT WAS A HAZARD TO DRIVE, THEY REPLACED THE CARPET AND TETHERS THAT ATTACH TO IT. THREE WEEKS THIS CAR SAT AT THE DEALERSHIP FOR TETHERS. DURING THIS PERIOD, I INVESTIGATED THIS MAKE, MODEL AND YEAR VEHICLE ON THE INTERNET. LOW AND BEHOLD, THIS IS A COMMON COMPLAINT. THAT IS: THE FRONT DRIVER FLOOR MAT DOES NOT STAY ATTACHED TO THE TETHERS AND SLIDES UP ONTO THE ACCELERATOR CAUSING SUDDEN ACCELERATION. MOST MEMBERS WRITING THE COMPLAINT SAID HYUNDAI DID NOT WANT TO MAKE THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448889February 22, 2012
TIRES, WHEELS
THREE MONTHS AGO MY FIRST TIRE PRESSURE SENSOR BROKE. I WAS PARKED IN AN INDOOR PARKING GARAGE AND FOUND MY CAR WITH A FLAT DRIVER SIDE FRONT TIRE. I PUT ON THE SPARE AND DROVE TO A TIRE CENTER WHERE THEY INFORMED ME THE TIRE PRESSURE SENSOR HAD BROKEN. I HAD A RUBBER VALVE INSTALLED AND THEN LATER THAT WEEK BROUGHT THE CAR TO A DEALER AND HAD THE TPS REPLACED. LAST WEEK I WAS DRIVING AND MY TIRE PRESSURE ALARM LIT ON MY DASHBOARD. I PULLED INTO A SERVICE STATION AND ATTEMPTED TO PUT AIR IN THE REAR PASSENGER SIDE TIRE. AS I STARTED TO PLACE THE AIR PUMP ONTO THE VALVE HE TIP OF THE TPS BROKE OFF IN MY HAND, CAUSING THE ENTIRE TIRE TO FLATTEN INSTANTLY. AGAIN, I HAD TO PUT THE SPARE ON AND DRIVE TO A REPAIR SHOP AND HAVE A RUBBER VALVE PUT IN. TODAY (ONE WEEK LATER), A THIRD TIRE PRESSURE SENSOR FAILED, THIS TIME THE DRIVERS SIDE REAR TIRE. I WAS FORTUNATE TO HAVE THIS ONE HAPPEN IN MY DRIVEWAY INSTEAD OF ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS AS THE TIRES INSTANTLY FLATTEN, AND CAN CAUSE A SERIOUS ACCIDENT IF IT OCCURS ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448258February 16, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I HAVE THE SAME PROBLEM WITH THE BRAKE SWITCH CAR WON'T START WITH PUSH BUTTON START ON MY SE. I JUMPED THE CAR GOT IT STARTED TOOK IT TO THE DEALER THEY COULD NOT FIND OUT WHAT WAS WRONG WITH IT. IT HAPPENED AGAIN I CALLED THE DEALERSHIP TO TAKE IT BACK AGAIN AND THE SERVICE ADVISOR I HAVE DELT WITH FOR 6 YEARS WAS THERE SHE TOLD ME THEY HAVE BEEN REPLACING THESE SWITCHES AND IF IT HAPPENS AGAIN JUST HOLD DOWN THE PUSH BUTTON START FOR 30 SECONDS AND IT WILL OVER RIDE THE SWITCH AND START. WELL SHE WAS RIGHT IT HAPPENED THIS MORNING I PUT MY FOOT ON THE BRAKE AND HELD IN THE PUSH BUTTON AND IT STARTED AFTER ABOUT 20 SECONDS. I TAKE IT IN TOMORROW TO HAVE THE SWITCH REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447883February 14, 2012
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THE STEERING WHEEL PULLED TO THE LEFT WHILE DRIVING 45 MPH OR MORE. THE STEERING WHEEL HAD TO BE HELD WITH FORCE IN ORDER TO KEEP THE VEHICLE UNDER CONTROL. THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447930February 14, 2012
EXTERIOR LIGHTING, STRUCTURE:BODY
WHEN I ARRIVED AT WORK TODAY I NOTICED THE DRIVERS SIDE REAR TAIL LIGHT ASSEMBLY WAS LOOSE. UPON FURTHER INSPECTION I NOTICED THAT THE PLASTIC CLIPS THAT HOLD THE ASSEMBLY IN PLACE WERE BROKEN. I'VE CONTACTED THE DEALER AND HAVE GOTTEN THE RUN AROUND ABOUT WHAT CAUSED THE ISSUE. I HAVEN'T BEEN INVOLVED IN ANY TYPE OF ACCIDENT AND THERE IS NO VISIBLE DAMAGE TO THE EXTERIOR OF THE CAR. CURRENTLY, STILL TRYING TO GET IT FIXED BUT THE DEALER DOESN'T SEEM TO BE ANY HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447466February 10, 2012
EQUIPMENT
BLUETOOTH NEVER INITIALIZES WHEN VEHICLE IS COLD. MUST WARM UP (30 MINUTES) IN ORDER FOR IT TO INITIALIZE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447092February 8, 2012
ELECTRICAL SYSTEM:HORN
THE OEM HORN IS NOT EFFECTIVE, I HAVE HAD IT REPLACED BY THE DEALER WHEN IT WAS INTERMITANT BUT T NO ONE CAN HEAR THE NEW ONE. I HAVE BEEN CUT OFF NUMERIOUS TIMES HIT THE HORN AND NO ONE REACTS, IT IS AS IF THEY DON'T KNOW I EXIST. I TESTED IT ON MY FAMILY AND THEY JUST LAUGHED, CALLING IT A BICKCYCLE'S HORN. SOMEONE WILL GET HURT/KILLED. I WOULD THINK THESE THINGS MUST BE AT LEAST A MINIUM OF "X" DECIBLES, IT THIS HORN MEETS STANDARDS THAN THE STANDARD MUST BE CHANGED.THIS IS A SAFTEY HARZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446472February 2, 2012
SUSPENSION:FRONT:CONTROL ARM
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO A SOUND HEARD WHEN MAKING A LEFT TURN *TGW THE DEALER INFORMED THE CONSUMER THE VEHICLE NEEDED A LEFT CONTROL ARM AND CROSS MEMBER ASSEMBLY, INCLUDING AN ALIGNMENT. THE CONSUMER WAS INFORMED, THE REPAIRS WERE NOT COVERED UNDER WARRANTY BECAUSE THE VEHICLE HAD BOTTOMED OUT CAUSED BY DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446021January 31, 2012
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE CONTINUOUSLY PULLED INTO THE LEFT DIRECTION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVEN DIFFERENT TIMES FOR THE SAME PROBLEM. THE MANUFACTURER WAS NOTIFIED AND A FILED SERVICE ENGINEER INSPECTED THE VEHICLE; HOWEVER THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER REPLACED ALL FOUR TIRES AS A GOODWILL. THE FAILURE PERSISTED AFTER THE REPLACEMENT OF THE TIRES. THE VEHICLE HAS NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446082January 31, 2012
SUSPENSION, STEERING
SERVICE CAMPAIGN 927 CONFIRMED LEFT PULL COMPLETED STRAIGHT TRAK INSTALLED STRUTS. ALIGNMENT. UPDATE EPS. STILL PULLS LEFT ON CROWNED ROADS. STEERING LIGHT AND WANDERS AT HIGHWAY SPEEDS. CALLED DEALER AND WAS TOLD "IT IS IN SPEC AND TO CONTACT HYUNDAI CONSUMER AFFAIRS". THEY WILL NOT FIX. IT IS NOW WORSE THAN BEFORE THEY TRIED TO FIX. I HAVE CONTACTED HYUNDAI CONSUMER AFFAIRS TWO TIMES WITH NO RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445926January 30, 2012
UNKNOWN OR OTHER
I WAS DRIVING ON A BUSY LOS ANGELES FREEWAY WHEN THE "CHECK CHARGING SYSTEM" LIGHT CAME ON AND A CHIME BEGAN TO SOUND. MY CAR TOTALLY SHUT DOWN AND LOST ALL POWER. I WAS STRANDED IN THE MIDDLE OF A BUSY FREEWAY IN WHAT WAS A LIFE THREATENING SITUATION. THE BATTERY INDICATOR WAS AT THE HALF WAY MARK, WHICH IS THE NORM FOR THE CAR. I WAS TOWED TO A DEALER WHO TOLD ME THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. I HAD TO CALL HYUNDAI CORPORATE TO GET HYUNDAI TECHNICIANS TO LOOK AT THE CAR. THEY SAID THAT A TEAM OF TECHNICIANS REPAIRED THE CAR AND THAT IT WAS FIXED. EXCEPT THAT IT HAPPENED TO ME AGAIN LAST WEEK ON A BUSY PARKWAY. THIS IS AN EXTREMELY UNSAFE CAR THAT PUTS OCCUPANTS IN VERY DANGEROUS CIRCUMSTANCES. IT IS IN FOR REPAIRS AGAIN, BUT I WILL NOT TRUST THAT IT IS FIXED. I AM AFRAID TO DRIVE IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445470January 26, 2012
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING BETWEEN THE SPEEDS OF 5 MPH AND 60 MPH, HE WOULD HAVE TO FORCIBLY KEEP THE STEERING WHEEL FROM TURNING IN THE OPPOSITE DIRECTION. THE VEHICLE WOULD NOT DRIVE STRAIGHT AND WOULD CONSTANTLY PULL TOWARD THE RIGHT OR LEFT. THE DEALER WAS NOTIFIED AND STATED THAT THERE WAS NOTHING THEY COULD DO TO REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 21,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444795January 22, 2012
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
ADD ON TO ODI # 10440320 I WAS DRIVING AND TWICE WHEN I TRIED TO STOP TO MAKE A TURN THE ENGINE KEPT OVERRIDING THE BRAKE AND THE CAR KEPT LURCHING AHEAD. I APPLIED THE BRAKE PEDDLE AS HARD AS I COULD AND THE CAR WOULD NOT STOP. WHEN I RELEASED THE BREAK PEDDLE, THE CAR STARTED ACTING NORMAL AGAIN. BY THIS TIME I WAS WAY OVER THE CENTER LINE OF THE ROAD AND IF THERE HAD BEEN ANOTHER CAR AT THE INTERSECTION I WOULD HAVE CERTAINTY HIT THEM. THIS IS THE SECOND AND THIRD TIME THIS HAS HAPPENED WITH THIS CAR AND I BELIEVE IT SHOULD BE TAKEN OFF THE ROAD BEFORE SOMEONE GET KILLED. IF I WAS PULLING UP BEHIND ANOTHER CAR AT A STOP SIGN AND THIS HAPPENED I WOULD REAR END THE CAR IN FRONT. IF I WAS STOPPING AT A PEDESTRIAN CROSSING AND THIS HAPPENED I COULD RUN SOMEONE OVER AND KILL THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444600January 19, 2012
STEERING, UNKNOWN OR OTHER
THE SONATA PULLS TO THE LEFT. I TOOK IT IN AND TOLD DEALER I THOUGHT IT WAS CAR, NOT THE ROAD -- BUT TOLD ME IT WAS FINE. TOOK IT IN AGAIN BECAUSE IT PULLS HARD TO LEFT GOING STRAIGT TO DITCH IF YOU LET GO OF STEERING WHEEL, THEY SAID THEY ADJUSTED IT 2 POINTS AND IT WAS NOT PULLING ANYMORE. LEFT DEALERSHIP AND IT STILL PULLS HARD TO LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444451January 18, 2012
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
AFTER HAVING 3 OF 5 RECALL FIXES PERFORMED, BATTERY CHARGING SYSTEM WARNING LIGHT AND SOUNDS ACTIVATED. CAR LOST POWER AT LOW REVS. REQUIRED GIVING FULL THROTTLE TO ENABLE GAS ENGINE TO KICK IN AND GAIN ENOUGH SPEED TO SAFELY STAY WITH TRAFFIC. AFTER PULLING OVER AND TURNING ENGINE OFF/ON, PROBLEM SEEMED TO RESOLVE ITSELF. HAPPENED AGAIN IN HIGHWAY TRAFFIC WHILE ENTERING EXIT RAMP RESULTING IN A DANGEROUS LOSS OF POWER. RETURNED VEHICLE TO DEALERSHIP FOR REPAIR. DEALERSHIP ASSURED ME THAT THEY KNEW WHAT THE ISSUE WAS AND THAT IT WOULD BE REPAIRED. 2 DAYS LATER ISSUE HAPPENED 3 TIMES. EACH TIME ON THE HIGHWAY AT APPROX. 65MPH WITH NOWHERE SAFE TO CONVENIENTLY PULL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444073January 17, 2012
STEERING
THE VEHICLE TRACKS TO THE LEFT. DESPITE NUMEROUS ATTEMPTS AT FIXING THE ISSUE THE DEALERS (MORE THAN ONE) CAN'T SEEM TO FIX THIS. HYUNDAI HAVE ISSUED A RECALL ON IT (SONATA-TR01) YET THIS 'FIX' DOESN'T RECTIFY THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443845January 15, 2012
STEERING
VEHICHLE PULLS BADLY TO THE LEFT IF STEERING WHEEL IS RELEASED. A CONSTANT PRESSURE TO THE RIGHT MUST BE MAINAINED TO KEEP THE VEHICJE IN IT'S LANE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443310January 10, 2012
STEERING
I BOUGHT A 2011 SONATA IN MAY 2010. THIS CAR HAS PULLED TO THE LEFT FROM THE FIRST DAY I BOUGHT IT. NOTHING SEEMS TO WORK. IT HAS BEEN ALIGNED ON SEVERAL OCCASIONS WITH NO SUCCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442764January 7, 2012
STEERING
I PURCHASED A BRAND NEW HYUNDAI SONATA (2011) IN MARCH OF 2011 AND THE DAY I TEST DROVE IT I FELT THE CAR PULLING TO THE RIGHT AND HAND TO APPLY PRESSURE ON THE STEERING WHEEL TO KEEP IT GOING STRAIGHT. I WAS TOLD THAT THIS WAS NOT A BIG ISSUE AND WOULD BE REPAIRED. NINE MONTHS LATER AND THREE TIMES BEING SERVICED FOR THE PULL AND THE STEERING WHEEL ISSUE IT IS STILL FUNCTIONING WITH THE SAME PROBLEM. EACH TIME I WAS TOLD THE PROBLEM WAS FIXED DROVE OUT OF THE SERVICE AREA TO FIND IT WAS STILL WITH THE SAME PROBLEMS. WAS TOLD TO OPEN UP A CASE WITH THE REGIONAL OFFICE WHICH I DID, AND WAS TOLD THAT THE SERVICE MANAGER AT PUENTE HILLS HYUNDAI [XXX] SAID THAT THE PROBLEM WAS FIXED AND THERE WAS NOTHING WRONG WITH THE CAR. THERE IS SOMETHING WRONG WITH THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441732December 30, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT UNLATCHED FROM THE FLOOR CONNECTOR WHILE ATTEMPTING TO UTILIZE THE SEAT BELT. THE CONTACT WAS ABLE TO RE-ATTACH THE SEAT BELT BACK INTO THE CONNECTOR. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR CALL THE MANUFACTURER IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 11,000. UPDATED 01/10/12*LJ UPDATED 03/14/12 *BF UPDATED 03/19/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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