Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11534782July 27, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at an undisclosed speed to work, the oil warning light illuminated. The contact checked the oil and discovered that the oil level was low despite a recent oil change. The contact called her husband who took the vehicle to dealer, and it was confirmed that the low oil level was low; however, the dealer was unable to determine the cause of the failure. The dealer added oil; however, the failure returned several days later. The vehicle was taken back to dealer who determined that an oil consumption test was needed. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534877July 27, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534499July 26, 2023
ENGINE
I was driving with my child on the highway when the car started to lose power, it felt like something was pulling us the opposite direction. The car began to shake and buck when the check engine light started flashing. The car started to make load terrible noise. I needed to get off the highway it was very dangerous as the speed on the highway is 55mph and I was driving 40 mph when this happened the car would drop in speed. No warning lights went on before this happened, I managed to make it to the local mechanic and he ran diagnostics. It said engine failure, had to tow the car to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534594July 26, 2023
ENGINE
Engine began smoking while driving without warning. Driver looked at gauges, saw that everything looked normal, then pulled over and exited vehicle. Shortly thereafter (within 15 minutes,) front end of vehicle burned and melted. Vehicle is currently in possession of insurance company for inspection. Car had overheated 2 years before this incident. New thermostat had been installed at that time. Car burned through oil regularly. Driver refilled when filling gas tank. Car was up to date on oil changes.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11534292July 25, 2023
UNKNOWN OR OTHER
Paint delaminating from the roof of my vehicle. Can cause rust and possibly rust through.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533968July 24, 2023
EXTERIOR LIGHTING
The headlight setting changes on its own, it will change when using the blinker or it'll just change on its own. By change I mean the headlights turn off. Even if it's set to auto, they still go completely off. My bulbs don't need to be replaced. It's been happening for a few months now. I can't recall a specific date
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533741July 21, 2023
UNKNOWN OR OTHER
I was driving to work and suddenly my car gives me signal hybrid system alert turn off the engine and completely shut down on me as I was in the freeway. Thankful I made to safe area. I had it tow to the dealership and they are mentioning to me that they are not sure if is Power train module but they want charge me $1391. They say is not guaranteed that’s going to fix the issue the service advisor mentioned he could be the transmission or the engine. I’m just so overwhelmed because me taking there I thought they have everything figure it out. Communication with them is really hard to get through them they always giving me the round arounds. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533273July 19, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power before stalling. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic; however, the vehicle was towed and remained at the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,877.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532801July 17, 2023
ENGINE
Engine light came on then battery discharge light and battery light. Engine died while on highway and we had to get the car safely to the side. Nothing gave us a warning this would happen. No noises, light or anything. Took it to mechanic and he said engine seized up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531101July 8, 2023
ENGINE
Hello, I am writing in reference to my 2016 Hyundai Sonata that was taken to McDonough, Ga Hyundai on March 29-31st for recalls. We purchased the used vehicle in November 2022 with a 3 month warranty. We took the perfectly running car to the dealership to get 2 recalls done and was expecting to receive our car back in the condition that was given to them with the upgrades the following day. However, the next morning we received a call stating that when they took the car out to test it out knocking sounds were heard. The service man stated that the noise was probably the engine getting ready to blow. This was a completely surprise because first, when we took the car in there was no evidence of a blown engine. Next, what do you mean about to blow? These were the direct questions I asked. He informed us that there was a class action suit in reference to these engines and ours would fall into that. He stated to leave our car there because it happened there. We later received a call stating that they needed to file a claim with the Main office and get back with us. We were were provided 2 loaners after 3 weeks of waiting. However, we get a call today stating our car is ready for pick up. Once we get there we were informed that they have been waiting to hear back something and no response from cooperate. We were told the car is drivable and the knocking sound is faint. We were also advised to drive it and let the engine blow and then bring it back. Within 30 minutes the car shuts down without warning and we were stuck on the side if the street. There is several problems with this! One being our safety and safety of others. The next being the dealership knew something was wrong and told us to just leave. Lastly, whatever happened, happened on their watch because they called and told us. Now they are saying the claim was denied because the recall wasn’t done prior. They also put in the system that the recall was done June 30, not March 30
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530801July 7, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact stated that the valve cover was leaking and needed to be replaced. The vehicle was repaired; however, the vehicle was not safe to drive due to the brake booster needing to be replaced. The vehicle was repaired but continued to leak oil. The contact took the vehicle back to the dealer for regular maintenance and was informed that the vehicle was not safe to drive. The contact was informed that the camshaft and electrical continuously variable valve timing actuator seal plug needed to be replaced. The vehicle was not repaired. The contact took the vehicle to an independent mechanic and the contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530646July 6, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Hyundai Sonata. The contact stated the trunk latch failed to latch properly and had fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V619000 (Latch/Locks/Linkages) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530571July 6, 2023
ENGINE
1. The component or system that failed or malfunctioned is suspected to be related to oil consumption or engine failure, as indicated by the burning of 1 quarts of oil within 400 miles driven, premature burning of spark plugs (The spark plugs, which were replaced prematurely, can be made available for inspection upon request), stalling of car, not accelerating, and failing twice within a months' time. 2. The safety of both myself, my family and others were compromised due to the potential engine failure caused by the oil consumption issue. Engine failure poses a significant risk of sudden loss of power while driving, potentially leading to accidents or hazardous situations. 3. The problem was speculated by an independent service center. The dealership has been unresponsive and failed to address the issue adequately. 4. The vehicle was taken to the dealership on Tuesday, 6/27/2023, following its tow to an independent service center on Monday, 6/26/23. During the diagnostic, an engine issue was identified through the appearance of a specific code. The dealership submitted a report to request approval for an oil consumption test, but it was denied due to the vehicle being over the 5-year/60,000-mile warranty, which I was previously unaware of. 5.Prior to the failure, there were warning lamps, messages, and other symptoms of the problem. In July 2022, the vehicle started to stall and the check engine light came on. A diagnostic test at Autozone indicated a possible VVT solenoid issue. The car was taken to the dealership on 8/8/2022, where they claimed the car was operating fine. On 5/6/2023, during an oil change, an independent service center checked the stalling issue due to the intermittent check engine light. They mentioned oil consumption but advised me to monitor the situation. However, on 5/22/2023, the car stalled and died in a parking garage, resulting in a delay of 5 hours before I was able to drive it home. Subsequently, on 5/23/2023, I took the car to the
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530368July 5, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
01/26/22 Brought 2016 Hyundai Sonata to Fremont Hyundai (Fremont CA) for "Smart Junction Box" recall. 08/12/22 Brought vehicle to Fremont Hyundai for intermittent turn signal recall. 04/10/23 Brought vehicle to Stevens Creek Hyundai for "A 993 HYIMMOA0 -Sonata (LF) S/W UPD & DECAL (23-01-014H-3) RECALL DEFAULT 31599 WH." Told the service dept the vehicle was still having turn signal issues. Refused to correct instead told us to need to bring back to Fremont Hynudai otherwise wanted to charge us $250 to correct it. We felt Steven Creek Hyundai should have corrected this instead of sending us back to Fremont CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530350July 4, 2023
ENGINE
My car is under an oil consumption recall that will replace the engine if anything happens. My car continues to use oil and the dealer claims it has nothing to do with the oil consumption. They want to charge me over $1400 to keep replacing different parts of the engine. What can I do? The dealer is Taylor Hyundai on Washington Road in Augusta, GA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530031July 2, 2023
ENGINE
The engine has a oil consumption issue. Our vehicle has had oil consumption issue since 55000 miles when the vehicle was still under warranty, the dealer sold me a oil pressure sensor and the vehicle had no oil in it. Which I found out about later. The vehicle is a hazard due to fact that with the oil consumption the engine could lock up while driving and become a hazard in the roadway. After burning over a quart of oil every 1000 miles the dealer explained it is normal consumption per Hyundai guidelines. That is a complete oil change in-between oil changes. After bringing this up to the dealer. they performed a oil consumption test and the vehicle failed. Dealer wanted to charge me $1100 dollars to perform an engine flush and warranty only pays 2 hours for this procedure. They performed the procedure at their cost. Another oil consumption test is performed and it failed as well. The dealer put in for an engine replacement and want me to pay $4000 of the bill for the new engine. Which only has a 12 month or 12000 mile warranty on a new engine. I have done all of the services required for this vehicle the Hyundai has dragged their feet for over a year. I do not feel I should have to pay anything for a known issue with Hyundai. The dealer don't get paid that much for warranty and I feel they are trying to pass the cost onto the customer. When the warning lamp illuminates there is on 2 quarts left in the engine and this engine take 5 quarts to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529919July 1, 2023
ENGINE
With no prior warning lights, motor in the vehicle started making knocking noise and hesitating, check engine light turned on while driving on the freeway. The vehicle has been inspected by central valley Hyundai in modesto ca and they said cylinder 1 & 3 failed in the piston bearings. In a text from the certified technician he said there was nothing I did to cause it. He said when the bearings fail it causes internal damage to the engine, and that my 2016 engine will need to be replaced with only 109,000 miles. This exact bearing failure is a known issue on many other vehicles from Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529582June 29, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 30 MPH, the vehicle stalled without warning. Due to the failure, the vehicle was initially towed to a dealer and the contact was informed that the dealer would be unable to service the vehicle until November 2023. The vehicle was then towed to a Honda Leander (9550 183A, Leander, TX 786410) and was diagnosed with engine failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529404June 28, 2023
ENGINE
My 2016 Sonata, has 111,500 miles on it and burns excessive oil (4+ quarts every 1500 miles). I have taken it to a local mechanic who has seen this issue with similiar Sonata's. He believes the engine needs to be replaced. I have opened a matter with Hyundai Customer Care (that got me absolutely no where). I have to wait two weeks to get it into my dealership, meanwhile I am afraid to drive it out of safety concerns. I see similiar posts here and see Hyundai doing nothing to take care of its customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529043June 27, 2023
ENGINE
I was driving my father's 2016 Hyundai Sonata SE, which is spinning a bearing. I was able to drive it home safely. I took it to the dealership and I was told it was out of warranty. Why? Because corporate said the Service Campaign 953 wasn't completed. They sent mail out to my father, but he wasn't home most of the time because he's a Truck driver. We don't open mail for him because he never said to. If we did, we could've been arrested for "obstruction of correspondence." Back in 2019 he shortly worked for Uber but returned back to Truck driving. Before the car failed, It was burning oil so fast that I had to buy a new can every two weeks. Now, my dad doesn't want to fix it. So he's risking his credit and my Apartment's towing it today. The car will be missed, but we will not buy another Hyundai Motor Group Vehicle ever again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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