Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11561739December 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
My break went out while trying to make a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559959December 13, 2023
UNKNOWN OR OTHER
Panoramic Sunroof randomly exploded while i was driving down the street. Appears to be a known issue and a class action lawsuit has been filed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559205December 8, 2023
ENGINE, FUEL/PROPULSION SYSTEM
In the first incident(2020) after the check engine light was on, the car was towed and needed the valve cover and fuel pump gasket replaced due to leakage. In November of 2023, the check engine light kept flashing and again the car was towed to the dealer. The valve cover was removed and we were told a new engine was needed, but we would have to pay for it. We were old that we have neglected to keep oil in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557664November 30, 2023
ENGINE
Between oil change intervals, the check engine light flickered intermittently. I checked the oil level and it was very low. I added 3 quarts of oil and took it to my Hyundai dealership. They performed all the oil consumption tests and told us that the car now burns seven-tenths of a quart every 1000 miles. Hyundai USA claims that this is acceptable oil consumption. I disagree of course. I called my service adviser at the dealership and requested that Hyundai replace the engine because a 2015 Hyundai Sonata with only 70K miles should not be burning that much oil. He agreed and told me to keep monitoring the oil consumption and if it burns 1 quart or more after 1000 miles, to bring it back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557180November 28, 2023
ENGINE
Oil consumption issues. Had a brand new factory motor to replace original motor due to engine failure from oil consumption issues on June 29 2020 at 154,285 miles. The new motor only has 56,665 miles on it and I'm having to add extra oil in between changes because it is bone dry after about 1800 miles from oil change each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556952November 27, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact stated that the warning light to turn off the vehicle was illuminated. The contact turned the vehicle off and the vehicle failed to restart. The vehicle was towed to the dealer; however, the dealer refused to service the vehicle. The vehicle was then towed to the residence. The vehicle was towed to another Hyundai dealer where the vehicle was diagnosed with a failed transmission and battery. The contact was informed that the transmission and battery needed to be replaced. The vehicle was repaired. The contact stated while driving away from the dealer, she heard an unusual knocking sound coming from the engine compartment. The vehicle was taken back to the dealer. The service technician accompanied the contact for a test drive and confirmed the knocking coming from the engine compartment. The contact was informed that the new transmission that was installed was defective, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,680.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556958November 27, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556309November 21, 2023
STEERING
The wheel of my car as I would turn literally locked on me and the car went off to the other side of roadand engine shuts off .this seems to only happen when I make a right turn quickly it is random and I never. Know when this will occur it hurt my hand because the wheel snapped out of my hand as to keep straight . So it's very scary I am looking for help to get itfixed . But I won't feel safe driving it until then I had to buy another car so that I could drive meanwhile I see what I can do about this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556073November 20, 2023
SERVICE BRAKES, HYDRAULIC, HYBRID PROPULSION SYSTEM
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated while stopped in traffic, the vehicle independently jolted with a message indicating a Hybrid System safety failure. Additionally, there was a message to stop driving the vehicle with an alarm sounding. The contact veered to the side of the road. The contact was able to continue driving. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) the following day; however, the part to do the recall repair was not yet available. The contact stated that the failure recurred while driving. The contact veered to the side of the road. The vehicle was then taken to an independent mechanic, where it was test-driven; however, the mechanic was unable to duplicate the failure. The local dealer was contacted and informed the contact that the earliest availability was on December 23, 2023. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,500. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555547November 16, 2023
ENGINE
The vehicle is demonstrating clear signs of engine failure based off the symptoms Hyundai states on its website for the rod knock bearing recall (no power, enters limp mode, white smoke out tailpipes, etc.) Hyundai states vehicle passes testing. Engine also has oil consumption issues, has had its PVC value fail twice in ten months, and burns through 1.5 qts of oil every 496 miles (has failed all 3 consumption tests). The vehicle has stalled out on multiple occasions and risked my/my child's life, has required cylinder cleanings and fuel injection cleanings, and the engine gets extremely hot. This is the second failed engine in the Sonata, and Hyundai has not stated if they will replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555287November 15, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact added oil to the vehicle. There were no warning lights illuminated. The contact called an independent mechanic who referred her to the dealer. The vehicle was taken to the local dealer, where it was diagnosed that the ball bearing and valve cover gasket needed to be replaced. The rotors and brakes were metal-to-metal, and the vehicle was losing oil. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 75,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555151November 14, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
My hydraulic brake booster went out, Very dangerous i almost had an accident, the car doesn’t stop, there are no brakes the car would not stop I’f the hydraulic brake booster goes out you have no brakes and if you’re over 50 miles an hour the E break barely does anything it just sounds like you grinding into the ground. Very scary and I had a child in the car. Towed car to Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553923November 7, 2023
ENGINE
After Hyundai Dealership performed RECALL 953, vehicle is having uneven engine idling, especially while stopped at traffic lights/stopsigns and when starting the vehicle. It is noticeable enough that I am concerned the theta ii engine is failing, or about to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553243November 2, 2023
UNKNOWN OR OTHER
My car was smoking from under the hood. I had it towed to the dealer. Service dept said valve cover. Picked car up 2 days later and less than 1/4 mile from dealer the car was smoking, I called service department was told it was normal. Stopped at red light, smoking intense, turned back to dealer. I lost my brakes, stopped by the grace of God. Passerby told me to get out, my car was on fire. 2 minutes later it was fully engulfed. Total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11553003November 1, 2023
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at an undisclosed speed and approaching a stop light, the brake pedal was depressed, and the vehicle stalled. The contact shifted to neutral and pushed the vehicle off the road and parked in a nearby lot. The contact stated that the vehicle was inoperable. The vehicle had not been taken to the dealer to be diagnosed. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552912October 31, 2023
ENGINE
My oil is burning with in a weak. And flludding out my spark plugss And then when I push the gas, my car just vibrates everything and it doesn't wanna go..Iknow other models were recalled for this issue . This issue has been fixed twice and it keeps happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552548October 30, 2023
ENGINE
My son was driving my car home from work and while waiting at a light, he went to go in the car would not move the engine. He just died right there in the middle of the street on him. He was stuck in the middle of the street for quite some time waiting for a tow truck because it was way too dangerous for him to get out of the car. It was during traffic hour. The car only had like 48,000 miles on it. After repaired by the dealer car started having other issues with the engine light coming on with intake manifold but dealer claimed that part is not covered, which that part is part of the engine that they supposedly replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550835October 19, 2023
ENGINE
Insurance companies are not proving insurance because of rise in theft of Hyundai vehicle. Now they are asking to install remote start kit for physical engine immobilizer. Cost of this installation is $350 - $500, Hyundai is not entertaining this issue. Hyundai are saying we have done anti theft software update but insurance companies are saying that is not enough.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549762October 13, 2023
POWER TRAIN
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the car stalled and struggled to remain running. The contact stated two days later the vehicle was parked and while hitching the RV to the trailer hitch, the vehicle independently moved and collided with a dolly. The contact stated that the dolly was used to load the RV to the hitch. The vehicle was towed to the dealer. The vehicle was being repaired. The dealer informed the contact that the vehicle could not be diagnosed until the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549889October 13, 2023
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Hybrid system warning comes up often and everytime I take it to get assessed, something different is getting fixed. These repairs are all expensive out of pocket repairs. The problems continues to happen and I’m constantly repairing something different.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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