Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10490032December 25, 2012
WHEELS, TIRES
THE CAR WAS EQUIPPED WITH FIRESTONE TIRES AND IN 23,000 MILES THEY HAD CUPPED. THE DEALER TOLD ME I HAD FAILED TO KEEP THE RIGHT AMOUNT OF AIR IN THE TIRES AND DID NOT KEEP IT ALIGNED. I PURCHASED A NEW SET OF TIRES AND THE SAME THING HAPPENED AGAIN. I WENT BACK TO THE PLACE I PURCHASED THE TIRES FROM AND THEY TOLD ME MAYBE THE CAR IS OUT OF LINE AND LINED IT UP. WELL SINCE THEN THE TIRES HAVE ONLY GOTTEN WORSE. THIS IS 2 SETS OF TIRES IN LESS THAN 60,000 MILES. THE REPLACEMENT TIRES COST ME $600.00. I DO NOT LIKE BEING TOLD IT IS MY FAULT WHEN I HAVE THE TIRES ROTATED EVERY 5000 MILES. I WENT ON LINE TO SEE IF I WAS THE ONLY ONE AND LEARNED THERE WERE OTHERS WHO ARE HAVING THE SAME PROBLEM. HELP US . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489182December 18, 2012
STEERING, WHEELS, POWER TRAIN
THE CAR IS A YEAR OLD. AS THE PASSENGER WAS TURNING LEFT TRAVELING APPROX 25-30MPH THE CAR STARTED TO SHAKE VIOLENTLY AND THEN THE WHEEL CAME OFF THE FRONT PASSENGER SIDE. THE CONTROL ARM ASSEMBLY FAILED ALLOWING THE WHOLE WHEEL/DRIVE ASSEMBLY TO COME OFF SLAMMING THE FRONT RIGHT SIDE OF THE CAR DOWN, YANKING THE CAR TOWARD ONCOMING TRAFFIC. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10488665December 13, 2012
STRUCTURE:BODY
WHEN PARKING THE FRONT END RUBBED UP AGAINST A CURB AND DIDN'T EVEN NOTICE, WHEN PULLING OUT IT ALMOST PULLED OFF THE FRONT BUMPER COMPLETELY OFF THE CAR. THE FRONT CLIPS THAT HOLD THE FRONT BUMPER ON HAD BROKEN AND WOULD REQUIRE REPLACING THE ENTIRE FRONT BUMPER AND AFTER READING MORE REVIEWS SEVERAL COMPLAINTS ABOUT THIS CLIP BREAKING ARE BEING MADE. THIS BUMPER IS WAY TO EXPENSIVE FOR SOMETHING AS SIMPLE AS A CHEAP CLIP THAT HOLDS THE BUMPER ON. THIS IS A VERY POOR DESIGN AND I WARN ANYONE BUYING THIS CAR DO NOT PULL UP ON THE CURB I CANNOT STRESS THIS ENOUGH THE CLIPS ON THE BUMPER CANNOT HANDLE IT. I LOVE MY CAR OTHER THEN THIS AND SO FAR UNFORTUNATELY THE DEALERSHIP WILL NOT HONOR UNDER WARRANTY BUT GOING TO CONTACT HYUNDAI DIRECTLY, BUT NOT HOLDING MY BREATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488062December 11, 2012
ELECTRICAL SYSTEM
TRY TO START VEHICLE, DEPRESS BRAKE AND PUSH IGNITION SWITCH. VEHICLE DOES NOT RECOGNIZE KEYFOB BEING IN CAR. THIS HAS HAPPENED A TOTAL OF THREE TIMES IN THE ONE WEEK I HAVE OWNED THE CAR. AFTER MULTIPLE ATTEMPTS CAR WILL RESPOND. BUT ON ONE OCCASION DID NOT START FOR OVER 4 HOURS. EVENTUALLY HAD TO GET A JUMP AND CAR STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486459November 29, 2012
EXTERIOR LIGHTING
UPON ARRIVING AT MY DESTINATION, I NOTICED THAT MY DRIVER-SIDE TAILLIGHT ASSEMBLY WAS DANGLING OUT OF THE FENDER BY IT'S WIRING HARNESS. UPON CLOSER INSPECTION, I DISCOVERED THAT THE POSTS THAT THE BOLTS SECURE INTO HAD FAILED, CAUSING THE LAMP ASSEMBLY TO FALL OUT OF THE FENDER. WHEN I INQUIRED WITH A HYUNDAI SERVICE AND PARTS ASSOCIATE AT A SERVICE CENTER, THEY STATED THAT THIS WAS A COMMON PROBLEM WITH MY VEHICLE MODEL AND THE COMPONENT WAS REPLACED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486160November 27, 2012
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS APPROACHING AN INTERSECTION THAT HAD A RED LIGHT AND STOPPED VEHICLES. I BEGAN TO APPLY THE BRAKES AND SLOW DOWN TO UNDER 10 MPH. THE CAR WOULD NOT COME TO A STOP. I HAD THE BRAKE PEDAL PRESSED AS HARD AS I COULD AND IT DID NOT STOP. I DID A GOOGLE SEARCH ON HYUNDAI SONATA 2011 BRAKE PROBLEMS AND GOT 598,000 RESULTS. IN A BRIEF SCAN THROUGH THOSE RESULTS I FOUND 7 OTHER REPORTS OF THE EXACT SAME PROBLEM. THIS DEMANDS SOMEONE LOOK INTO THIS NOW! I COPIED THOSE WEB POSTING IF YOU WANT THEM LET ME KNOW! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10486041November 26, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE PARKED, SHE PRESSED THE KEY LESS IGNITION BUTTON TO START THE VEHICLE BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE SENSOR SWITCH WOULD HAVE TO BE REPLACED. AFTER THE REPAIR THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWO MORE TIMES FOR THE REPLACEMENT OF THE SENSOR SWITCH. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486043November 26, 2012
ELECTRICAL SYSTEM
I HAVE HAD RECURRING PROBLEMS WITH THE KEYLESS IGNITION. THE CAR FREQUENTLY DOES NOT START OR WILL NOT TURN OFF. I HAVE HAD IT REPAIRED THREE TIMES. I BELIEVE THAT THERE IS A DESIGN DEFECT. THE SERVICE DEPARTMENT AT THE DEALERSHIP TOLD ME IT IS WITH ALL 2011 HYUNDAI SONATAS AND I SHOULD JUST GET A NEW CAR. I AM FILING A COMPLAINT WITH BBB AUTOLINE (CALL 800-633-5151) AND MY STATE CONSUMER PROTECTION DEPARTMENT IN THE STATE ATTORNEY GENERAL'S OFFICE. I AM ALSO THINKING OF TAKING THEM TO COURT (MY FAMILY MEMBER IS AN ATTORNEY). IF ANYONE ELSE HAS THIS PROBLEM, PLEASE FILE COMPLAINTS EVERYWHERE YOU CAN. START BY OPENING A CASE WITH HYUNDAI (CALL 800-633-5151). THEN FILE A COMPLAINT WITH THE BBB. THEN FILE A COMPLAINT HERE AND WITH YOUR STATE CONSUMER PROTECTION AGENCY. JUST BECAUSE IT IS NOT CAUSING INJURY DOES NOT MEAN IT DOES NOT MERIT A RECALL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485022November 17, 2012
STEERING, SUSPENSION
I HAD THIS CAR FROM FEB 2011 TO PRESENT, AND THE CAR IS CONSTANTLY DRIFTING LEFT. I ALMOST HIT ANOTHER CAR WHEN IT HAPPENED. AFTER THIS INCIDENT I SWITCHED OUT MY TIRES (DUE TO OUTER WEAR) AND HAD 2 ALIGNMENTS PERFORMED BY LICENSED TECHNICIANS. THE CAR STILL DRIFTS LEFT. THE TECHNICIAN RECOMMENDED THAT THE CAR SHOULD BE LOOKED AT BY A BODY REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484723November 14, 2012
ELECTRICAL SYSTEM, ENGINE
I HAVE HAD MY VEHICLE IN FOR SERVICE 5 TIMES FOR THE SAME ISSUE, IT WOULD NOT START. THE FIRST 3 TIMES A SENSOR SWITCH WAS REPLACED. THE FOURTH TIME I WAS TOLD MY BATTERY WAS THE ISSUE SO I GOT A NEW BATTERY. TODAY WAS THE FIFTH TIME AND THE SERVICE DEPT INDICATED THEY COULD NOT FIND ANYTHING WRONG BUT THEY WENT AHEAD AND REPLACED THE SENSOR SWITCH AGAIN. I AM NOT HAPPY, I FEEL THAT I CANNOT DEPEND ON MY VEHICLE. I AM PLANNING AN OUT OF TOWN TRIP FOR THANKSGIVING AND HAVE RESORTED TO RENTING A VEHICLE BECAUSE I AM PARANOID ABOUT BEING STRANDED ON THE ROAD WITH THIS ISSUE. I PAID ALOT OF MONEY FOR THIS VEHICLE AND THIS JUST IS NOT RIGHT. I AM CONSIDERING TRADING IT IN FOR A VEHICLE THAT STARTS THE TRADITIONAL WAY (WITH A KEY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481299October 21, 2012
ENGINE
WASTE GATE ACTUATOR FAILS (REPLACED MULTIPLE TIMES UNDER WARRANTY ALREADY) LEAVING THE CAR WITH ALMOST NO POWER TO ACCELERATE OR PASS, UNFORTUNATELY THIS USUALLY APPEARS WHEN YOU TRY AND CROSS A ROAD/INTERSECTION AND WHAT SHOULD TAKE 5 OR 6 SECONDS TO MAKE A SAFE CROSSING TAKES MUCH LONGER AND IT COMPLETELY UNEXPECTED. THIS FAILURE HAS NOW ALMOST ENDED UP IN TWO ACCIDENTS FIRST WHEN PASSING A VEHICLE AND SECOND CROSSING A 2 WAY STOP AND ALMOST BEING T BONED IN WHAT SHOULD HAVE BEEN AN EASY, SAFE CROSSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480788October 16, 2012
VISIBILITY
TODAY I WAS DRIVING DOWN THE ROAD AT A NORMAL SPEED WHEN I HEARD A LOUD BANG. IT WAS SO FRIGHTENING I THOUGHT I HAD BEEN SHOT. I WAS STARRING STRAIGHT AHEAD. THERE WAS NO TRUCK IN FRONT OF ME. I WAS ON A TWO LANE ROAD DIVIDED WITH A GRASS MEDIUM WITH STEEL GRIDS SEPARATING THE SIDES. I IMMEDIATELY STOPPED THE CAR TO FIND OUT THAT THE GLASS OF THE MOON ROOF HAD SHATTERED AND HAD COMPLETELY COME OUT LEAVING A HOLE IN THE CENTER OF THE ROOF. FORTUNATELY, MY INSIDE VISOR WAS CLOSED AND THE GLASS DID NOT ENTER THE CAR. THE TEMPERATURE HAD GONE DOWN TO A CHILLY 60 DEGREES THAT NIGHT AND WARMED UP DURING THE DAY. I SEARCHED THE AREA AND FOUND NOTHING TO INDICATE A ROCK OR AN OBJECT HAVING HIT THE GLASS. THERE WAS A HOLE IN THE MIDDLE OF THE ROOF. I CALLED INSURANCE AND HYUNDAI DEALERSHIP BECAUSE THE CAR IS STILL UNDER WARRANTY. IMMEDIATELY THE HYUNDAI REPRESENTATIVE SAID SOMETHING HIT THE CAR POINTING TO A SPOT THAT HAD RESIDUE WAX FROM A RECENT WAXING STATING THIS IS WHERE THE HIT HAD COME FROM. I DISAGREED AND INSURANCE IS NOW SENDING AN ADJUSTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480013October 13, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
DIFFICULTY DEPRESSING BRAKE PEDAL IN ORDER TO START ENGINE...THIRD TIME ...DEALER REPLACED BRAKE SWITCH OTHER TWO TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479696October 10, 2012
EXTERIOR LIGHTING
LEFT REAR TAILLIGHT ASSEMBLY FELL OFF, HANGING BY WIRING. FOUR PLASTIC MOUNTING BOSSES AT MOUNTING STUDS HAVE BROKEN. NOT THE RESULT OF ANY IMPACT OR CRASH. I WAS ALERTED TO IT BY ANOTHER DRIVER BESIDE ME WHO BEEPED. THE TAILLIGHT HAS NO DAMAGE OTHER THAN THE FAILED MOUNTS. DEALER SAID IT WILL BE REPLACED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478748October 5, 2012
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ELEC STABILITY CONTROL LITE ON AFTER STARTING CAR. FAILED TO START ONE TIME. DEALER INVESTIGATED. FOUND PART # 93810-3S000 (SWITCH ASSM STOP LAMP) DEFECTIVE. REPLACED SWITCH. I CHECKED THE INTERNET FOR THIS PART NUMBER AND FOUND A SIGNIFICANT NUMBER OF FAILURES OF THIS SWITCH. THIS SWITCH CAN FAIL AT ANYTIME, CAUSING LOSS OF POWER AND OTHER SYMPTOMS. I SENT THIS SAME MESSAGE TO HYUNDAI CONSUMERS AFFAIRS. THIS SWITCH MUST BE MARGINALLY FUNCTIONAL FOR IT'S PURPOSE DUE THE NUMBER OF FAILURES NOTED ON THE INTERNET. HOPEFULLY, HYUNDAI WILL TAKE ACTION ON THIS SWITCH. THANKS IN ADVANCE FOR YOUR PROMPT ATTENTION TO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477402September 28, 2012
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE HESITATED TO ACCELERATE AS THE CONTACT DEPRESSED THE ACCELERATION PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER INSPECTION WHERE IT WAS ADVISED THAT THERE WAS A FAILURE WITH THE FUEL PUMP. THE FUEL PUMP WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE SURGED WHEN DRIVING AND PULLED TO ONE SIDE ABNORMALLY. THE VEHICLE WAS TAKEN TO DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 28,710.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477411September 28, 2012
WHEELS, TIRES
AT APROX 16,000 MILES THE ORIGINAL KUHMO TIRES BECAME CUPPED ON THE INSIDE OF THE TIRE AND BECAME INCREASINGLY LOUD OVER THE NEXT 12 MONTHS. AT 30,000 MILES THE TIRES HAD TO BE REPLACED DUE TO EXCESSIVE TIRE NOISE. TIRES STILL HAS ANOTHER 25,000 MILE LIFE ON THEM BUT COULD NO LONGER BE USED. VEHICLES ALIGNMENT WAS CHECK 4 TIMES, TIRES ROTATED AND BALANCED. ALIGNMENT SHOWS NEGATIVE 5.1 DEGREES CASTER ON LEFT FRONT, WITH NO WAY TO ADJUST. HYUNDAI AMERICA WA NOTIFIED AND A CASE WAS OPENED BUT THEY REFUSED TO DO ANYTHING OR TO ACKNOWLEDGE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475960September 19, 2012
TIRES
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE: P205 65 R16. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, A ROTARY NOISE EMITTED FROM ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT ALL FOUR TIRES WERE CUPPED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,616 AND THE CURRENT MILEAGE WAS 16,649.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474479September 10, 2012
EXTERIOR LIGHTING
MANY OTHER BUYERS OF THIS VEHICLE HAVE COMPLAINED SAME ISSUE. TAILS LIGHTS ARE FALLING OUT ON THEIR OWN WITHOUT ANY IMPACT. IT SEEMS THAT PLASTIC STUDS HOLDING LIGHTS IN PLACE ARE CRACKING OFF. THERE ARE FOUR STUDS THAT METAL SCREWS ARE HOLDING LIGHT ON BY. HYUNDAI IS NOT HONORING THIS AS A WARRANTY, THIS IS A DANGEROUS SITUATION BECAUSE ONE DRIVER HAD HIS LIGHT POP OUT DRIVING ON HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474339September 8, 2012
SUSPENSION, STEERING
VEHICLE PULLS TO RIGHT SIDE ALL THE TIME BROUGHT TO DEALER DID RECALL FOR PULLING FRONT STRUTS WHEEL ALIGNMENT REPLACED L/FRONT STRUT AGAIN AND WHEEL ALIGNMENT CAR STILL PULLS TO RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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