Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10537713August 28, 2013
EXTERIOR LIGHTING:TAIL LIGHTS
REAR TAIL LIGHT ON DRIVERS SIDE FOR NO REASON BROKE OFF FROM THE CAR. THERE WAS NO ACCIDENT , NO DAMAGE OR EVIDENCE OF SOMEONE HITTING IT. LOOKS LIKE THE PART OF THE LIGHT HOLDING IT TO THE CAR JUST BROKE OFF FOR NO REASON. DEALER SAID NOT COVERED BY WARRANTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536629August 21, 2013
SERVICE BRAKES, HYDRAULIC
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE MALFUNCTION. *SMD THE CONSUMER STATED APPROXIMATELY 15 TIMES DURING THE 24 MONTHS HIS WIFE OWNED THE LEASED VEHICLE, WHEN SHE APPLIED THE BRAKES, MOSTLY AT LOW SPEEDS AND ONCE IN REVERSE, SHE EXPERIENCED A FIRM PEDAL RESISTANCE, BUT NO FUNCTIONAL BRAKING FOR SEVERAL SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536204August 19, 2013
STEERING, WHEELS
THIS VEHICLE IS IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE. VEHICLE IS CONSTANTLY PULLING TO THE RIGHT OR LEFT AND REQUIRES CONSTANT ATTENTION. IT IS ALMOST AS IF STEERING WHEEL HAS NOT BEEN CENTERED. I THOUGHT THAT THIS PROBLEM IS WITH MY VEHICLE, BUT AFTER DRIVING MY FRIENDS BRAND NEW SONATA I CONCLUDED THAT THIS IS THE HYUNDAI PROBLEM. DEALER IS DENYING THAT THERE IS ANYTHING WRONG WITH THE CAR; HOWEVER PROBLEM STILL PERSISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535323August 14, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER PRESSING THE PUSH-TO-START BUTTON. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO STATED THAT THEY COULD NOT FIND A DEFECT WITH THE IGNITION. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533809August 6, 2013
ENGINE
CAR WOULD NOT START WHEN I PRESSED THE BRAKE AND START BUTTON. TRIED SEVERAL TIMES AND NOTHING. BRAKE WAS VERY HARD AND AFTER 10 MINUTES I GAVE UP AND DROVE MY TRUCK. THIS IS ABOUT THE 4TH TIME THIS HAS HAPPENED. I WILL TAKE TO DEALER. FROM READING THE BLOGS SOUNDS LIKE THE BRAKE LIGHT SWITCH WILL HAVE TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533053August 1, 2013
POWER TRAIN
THIS BEGAN AS A INTERMITTENT HESITANT CLUNK, BOTH DURING ACCELERATION/DECELERATION IN TRANSITIONING BETWEEN ELECTRIC MOTOR / GAS ENGINE. IT HAS PROGRESSED INTO AN UNEXPECTED PHYSICAL JUMP WHILE GOING FORWARD AND REVERSE. THE LATEST DEVELOPMENT WAS LURCHING FORWARD AT A CROSSWALK WITHOUT CONSCIOUSLY STEPPING FIRMLY ON THE BRAKE. EMAILS HAVE BEEN SENT TO HYUNDAI WITHOUT A RESPONSE ADDRESSING THE PROBLEM. THE CAR HAS BEEN INTO THE DEALERSHIP TWICE, WHERE COMPONENTS UNRELATED TO THE SYMPTOMS WERE REPLACED AND A MANAGER SAYING "THAT'S WHAT THEY DO, AND HYUNDAI CONSIDERS IT NORMAL". NORMAL !?!? THE PROBLEM IS WIDELY KNOWN, BECAUSE IT HAS BEEN PUBLISHED IN THE MEDIA, AND NO DEALERSHIP WILL OFFER ANYTHING BUT A LOWBALL OFFER ON A TRADE IN, JUST TO TURN IT AROUND AND DUMP IT TO AUCTION FOR PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532056July 26, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIRS, THE VEHICLE WOULD SPORADICALLY FAIL TO START. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531786July 25, 2013
EXTERIOR LIGHTING
IN A PARKING LOT I FOUND MY 2011 SONATA WITH THE RIGHT TAIL LIGHT ASSEMBLY COMPLETELY BROKEN AND HANGING BY THE ELECTRICAL WIRES. THE THREADED PORTION OF THE ASSEMBLY HAD BROKEN OFF AND WAS STILL ATTACHED TO THE BOLTS THAT HOLD THE ASSEMBLY TO THE BODY OF THE CAR. I TOOK THE CAR TO THE DEALERSHIP FOR WHAT I THOUGHT WOULD BE A WARRANTY REPAIR. I RECIEVED A CALL FROM THE SERVICE REPRESENTATIVE SAYING THAT BOTH TAIL LIGHT ASSEMBLIES WERE BROKEN. SHE BELIEVED THAT SOMEONE ATTEMPTED TO STEAL THE ASSSEMBLYS. SHE SAID THERE IS A SMALL MARK NEAR ONE OF THE LENS. THIS IS SOMETHING I FAILED TO NOTICE AFTER INSPECTING THE VEHICLE CLOSELY. I HAD THEM PUT BOTH LENSES ON BECAUSE THE CAR WAS DUE FOR A STATE INSPECTION. WHEN I PICKED UP THE CAR THE SERVICE REPRESENTATIVE SHOWED ME THE MARKS SHE BELIEVED WERE CAUSED BY SOMEONE ATTEMPTING TO PRY THE LENSES OFF THE VEHICLE. THERE ARE TWO SMALL HAIR LINE SCRATCHES ON THE PAINT. THERE WAS NO DAMAGE TO THE TAIL LIGHT ASSEMBLY WITH THE EXCEPTION OF THE BROKEN OFF BOLTS. I TOLD THE REPRESENTATIVE THAT SCRATCHES WERE MOST LIKELY CAUSED WHEN I ATTEMPTED TO PUSH THE TAIL LIGHT ASSEMBLY BACK INTO PLACE. I TOLD HER THAT THE FORCE NEEDED TO BREAK THE FOUR BOLTS OUT OF THE ASSEMBLY WOULD CAUSE MUCH MORE DAMAGE TO THE CAR AND THAN TWO SMALL HAIR LINE SCRATCHES ON THE PAINT. ANYONE ATTEMPTING TO STEAL A TAIL LIGHT ASSEMBLY IN THIS MANNER KNOWS IT WOULD RENDER THE PART UNUSABLE. THE TAIL LIGHT ASSEMBLIES WERE INSTALLED IMPROPERLY AT THE FACTORY OR THE PART ITSELF IS DEFECTIVE. I NOTICED FROM THE NHTSA WEBSITE THAT I AM THE 14TH PERSON TO DOCUMENT THIS PROBLEM. MY CONCERN IS I OWN TWO OF THESE CARS AND IF THE SAME THING HAPPENS WITH THE SECOND SONATA THE TAIL LIGHT ASSEMBLY COULD BREAK OFF AND HIT A CAR BEHIND ME. THIS COULD CAUSE AN ACCIDENT AND LEAD TO SERIOUS INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531872July 25, 2013
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
THE CONSTANT RECURRING PROBLEM IS MY CAR WILL NOT START. I HAVE BEEN STRANDED SEVERAL TIMES AND HAVE EACH ONE DOCUMENTED. I ALSO HAVE PROBLEMS WITH THE STEERING WHEEL LOCKING AND THE BRAKES ARE UNABLE TO PRESS. I HAVE CONTACTED AN ATTORNEY REGARDING THE LEMON LAW AND SHE HAS NOTIFIED THE HYUNDAI MOTOR AMERICA. MY CAR IS CURRENTLY IN THE REPAIR SHOP AGAIN AND THIS HAS GONE ON FOR THE 2 1/2 YEARS I HAVE OWNED IT. THERE ARE OVER 598,000 COMPLAINTS AGAINST THIS MODEL OF CAR AND THE PROBLEMS ARE VERY SERIOUS AND CAN CAUSE DEADLY ACCIDENTS. MY CAR WILL NOT CLICK OUT OF THE CRUISE CONTROL FEATURE SO I CANNOT USE THAT FEATURE. THE BRAKE LIGHTS DO NOT ALWAYS WORK AND I HAVE BEEN STOPPED BY CARS BEHIND ME TO TELL ME I HAVE NO LIGHTS AND THEY ALMOST HIT ME. WHAT DOES IT TAKE TO GET THIS MODEL OF CAR RECALLED BEFORE MANY DEATHS OCCUR. THE INTERNET HAS THIS PROBLEM DOCUMENTED AND A RECALL WAS ISSUED TO REPLACE THAT SWITCH. I HAVE TAKEN MY CAR IN TO HAVE THE BRAKE LIGHT SENSOR REPLACED TWICE AND IT STILL OCCURS. I HAVE TO CONTINUE TO PAY PAYMENTS ON THIS CAR WHILE I DRIVE A RENTAL CAR. I BASICALLY DO NOT HAVE A SAFE CAR TO DRIVE SO I CAN'T GO ANYWHERE IN FEAR OF BEING STRANDED. CAN YOU PLEASE LOOK INTO THIS AND SAFE LIVES BEFORE IT IS TOO LATE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526418July 23, 2013
EXTERIOR LIGHTING
I TOOK ONE OF MY TWO 2011 SONATAS TO A HYUNDAI DEALERSHIP IN WOODBRIDGE VIRGINIA BECAUSE THE RIGHT TAIL LENS WAS COMPLETELY BROKEN AND HANGING OFF THE CAR. THE BOLTS HOLDING THE TAIL LENS TO THE BODY WERE STILL IN THE BODY WITH THE PLASTIC THREAD PORTION OF THE LENS. I THOUGHT IT WOULD BE WARRANTY BECAUSE THERE ARE NO SIGNS OF MARKS ON THE CAR THAT WOULD INDICATE THE FORCE REQUIRED TO BREAK A TAIL LENS. I BELIEVE THE LENS WERE INSTALLED IMPROPERLY AND THE STRESS FINALLY CAUSED THE PLASTIC TO BREAK. TO MY SURPRISE I GOT A CALL FROM THE SERVICE REPRESENTATIVE SAYING THE LEFT LENS WAS BROKEN AS WELL. SHE SAID THEY BELIEVE SOMEONE ATTEMPTED TO STEAL THE LENS. SHE SAID THERE IS A SMALL MARK NEAR ONE OF THE LENS. I DID NOT NOTICE THE MARK WHEN I TOOK THE CAR IN FOR SERVICE. HOWEVER, IF IT WAS SO SMALL FOR ME TO NOTICE THERE IS NO WAY SOMEONE COULD HAVE ATTEMPTED TO PRY OFF THE LENS WITH ENOUGH FORCE TO BEAK 4 LARGE BOLTS WITHOUT LEAVING A HIGHLY NOTICEABLE MARK (S) ON THE CAR. THE MARKS SHE IS REFERRING COULD HAVE BEEN FROM MY ATTEMPT TO PUSH THE LENS BACK INTO THE HOUSING SO THAT I COULD DRIVE IT TO THE DEALERSHIP. I NOTICED I AM THE 14TH PERSON TO REPORT THIS TO YOUR AGENCY. MY CONCERNS ARE: 1. I PAID OVER 400.00 TO REPAIR WHAT SHOULD HAVE BEEN A WARRANTY REPAIR AND 2. I HAVE ANOTHER 2011 SONATA AND I HAVE LIABILITY CONCERNS SHOULD THE SECOND CAR EXPERIENCE THE SAME ISSUE. IF A TAIL LENS WEIGHING A POUND OR TWO FLIES OFF INTO A CAR FOLLOWING ME AT 50 OR 60 MILES AN HOUR AND THE DRIVER BEHIND ME REACTS HE OR SHE COULD END UP GETTING HURT OR KILLED. PLEASE LOOK INTO THIS. I KEPT ALL THE PARTS I HAVE PICTURES OF THE NEW LENS INSTALLED AND THE OLD LENS THAT ARE BROKEN. I WILL EVEN MAIL ONE OF THE DAMAGE ONES TO YOU TO INSPECT AT MY COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526006July 21, 2013
ELECTRICAL SYSTEM, POWER TRAIN
THE KEY WILL NOT COME OUT OF THE IGNITION. REPLACED SHIFTER ASSEMBLY THEN REPLACED LOCK CYLINDER. TODAY, 7/21/13 I HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525826July 19, 2013
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINTS, AXLE AND STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. ...UPDATED 08-08-13 *BF THE CONSUMER STATED THE BEARING IN THE FRONT WHEEL, JOINT ASSEMBLY, BEARING BRACKET, ARM CONTROL UNIT AND KNUCKLE TO THE FRONT AXLE, WERE ALL REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525348July 17, 2013
SUSPENSION
WHY DIDN'T HYUNDAI ALERT THE NTHSB OF A NEW RECALL REGARDING LOWER CONTROL ARM ASSEMBLY FOR 2011 SONATA LTD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524889July 15, 2013
WHEELS, ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MY CAR COMES WITH A TPMS SYSTEM TO MONITOR THE AIR PRESSURE IN EACH TIRE. INTERMITTENTLY THE WARNING LIGHT INDICATING THERE IS A PROBLEM WITH ONE OF THE TIRES COMES ON. A CHECK WITH A PRESSURE GAUGE OF EACH TIRE ALWAYS INDICATES A FALSE ALARM. TALKING WITH OTHER SONATA OWNERS I HAVE ANECDOTAL EVIDENCE THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM. WHEN BRINGING THE CAR BACK TO THE DEALER THEY SAY THEY CAN'T FIX IT BECAUSE THERE'S NO ISSUE WHEN THE CAR IS AT THEIR GARAGE. THIS CAN BE A DANGEROUS PROBLEM FOR A NUMBER OF REASONS - 1. THE FALSE ALARM IS DISTRACTING, AT HIGHWAY SPEEDS THIS CAN CAUSE THE OPERATOR TO THINK THEY SHOULD PULL OVER IN A DANGEROUS ENVIRONMENT TO AVOID HAVING A BIGGER PROBLEM. 2. AFTER IT HAPPENS A COUPLE OF TIMES THE OPERATOR MIGHT IGNORE A REAL PROBLEM. YET THE MANUFACTURER REFUSES TO ADDRESS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524385July 11, 2013
EXTERIOR LIGHTING
WHILE DRIVING THE CAR ON THE HIGHWAY THE BACK DRIVERS SIDE TAIL LIGHT FLEW OFF THE CAR AND INTO TRAFFIC. I WAS ABLE TO RETRIEVE THE TAILLIGHT AND THE PLASTIC HOLDING ALL 4 BOLTS IN PLACE WERE BROKEN. I READ ONLINE AND THERE ARE SEVERAL OTHER INCIDENTS OF THIS SO I FEEL I NEEDED TO REPORT IT TO PREVENT ANY ACCIDENTS IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523298July 5, 2013
SERVICE BRAKES
I WAS DRIVING IN TOWN @ SLOW SPEED, & PUT ON BRAKES TO STOP AT A STOP SIGN/CROSS WALK. I BEGAN TO BRAKE A CAR & HALF LENGTH FROM THE CROSS WALK. THE CAR DID NOT STOP & I FELT IT PULL FORWARD, FELT A VIBRATION IN THE BRAKE PEDDLE & HEAR THE MOTOR MAKING A LOW REVVING OR WHINING SOUND. THE CAR WENT THROUGH THE CROSS WALK & INTO THE MIDDLE OF THE INTERSECTION. AT THAT POINT I TOOK MY FOOT OFF THE BRAKE & DROVE ON UNTIL I FOUND A PLACE TO PULL OVER. THE BRAKES WERE FINE WHEN I STOPPED THE CAR AT THE PARKING SPOT. I LEFT THE CAR RUNNING & CALLED MY HYUNDAI DEALERSHIP. EXPLAINED THE PROBLEM & EXPLAINED THAT I WAS ALARMED BY THIS. THE GUY TOLD ME IT WAS PROBABLY MY ABS BRAKES KICKING IN AS IT WAS RAINING. I HAVE DRIVEN CARS FOR YEARS WITH ABS BRAKES & HAD THEM KICK IN & THIS DID NOT FEEL THE SAME. THIS FELT LIKE MY CAR WAS PULLING FORWARD RATHER THAN ABS BRAKES ACTIVATING. I COULD NOT STOP THE CAR WITH MY FOOT ON THE BRAKE PEDDLE. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE LAST 5 MONTHS. BUT I DON'T HAVE THE DATE OF THAT INCIDENT. BOTH TIMES I CALLED THE DEALERSHIP. I WAS TOLD TO KEEP DRIVING THE CAR TODAY & IF IT DOES IT AGAIN TO SCHEDULE AN APPOINTMENT AS THEY HAVE HAD SOME PROBLEMS WITH THE ABS BRAKES. I AM GOING ON VACATION IN A COUPLE OF DAYS & THE DEALERSHIP IS 50 MILES AWAY, SO I CAN'T JUST STOP BY WHEN THIS HAPPENS. MY CONCERN, WHICH I EXPRESSED TO THE DEALERSHIP, IS THAT IF SOMEONE HAD BEEN IN THE CROSS WALK I WOULD HAVE HIT THEM AS I HAD NO WAY TO STOP THE CAR AND IT WAS PULLING FORWARD. OR IF I CAR HAD BEEN COMING THROUGH THE INTERSECTION, I WOULD HAVE BEEN HIT AND IT WOULD HAVE BEEN MY FAULT. I AM LESS THAN 3000 FROM MY WARRANTY BEING UP AND TOLD THE DEALERSHIP TO MAKE A NOTE OF THIS AS A PROBLEM AT THIS POINT. I SEE WHERE THERE ARE OTHERS WHO HAVE HAD THE EXACT SAME PROBLEM. I AM VERY CONCERNED THAT THIS IS A DANGEROUS SITUATION WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521139June 21, 2013
SERVICE BRAKES
3 TIMES ON JANUARY 22, MY BRAKES SCREAMED AND FAILED, ALMOST CAUSING ME TO CRASH. SINCE THEN, ONCE IN THE RAIN, AS I APPLIED THE BRAKES, THE ENGINE REVVED VERY NOISILY AND THE BRAKES FAILED, AGAIN NEARLY CAUSING AN ACCIDENT. NOW, EVERY TIME I TAKE MY FOOT OFF THE GAS PEDAL AND/OR APPLY THE BRAKES, THE ENGINE REVS. THIS IS A VERY DANGEROUS SITUATION. HYUNDAI HAS TOLD ME THIS INCIDENT IS NOT COVERED BY THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520092June 17, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING THE VEHICLE ROLLED AWAY ON ITS OWN AND CRASHED THROUGH THE GARAGE WALL INTO THE KITCHEN OF HIS HOME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10519527June 12, 2013
STEERING, SUSPENSION
WHEN THE CAR IS RUNNING IN PARK, THE STEERING WHEEL EVERYTIME WHEN TURNED OR ROCKED IN A RIGHT TO LEFT MOTION, A CLUNKING LOOSE SOUND WILL BE FELT AND HEARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519468June 12, 2013
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AN EXISTING RECALL (NHTSA CAMPAIGN NUMBER: 13V113000) INDICATES THAT FOR 2011 HYUNDAI SONATA THE STOP LAMP SWITCH MAY NOT FUNCTION CORRECTLY. THE RECALL NOTICE STATES THAT: "DURING THE AFFECTED MODELS' PRODUCTION PERIODS, SOME VEHICLES WERE EQUIPPED WITH STOP LAMP SWITCH ASSEMBLIES THAT MAY EXPERIENCE INTERMITTENT SWITCH POINT CONTACT. THIS CONDITION COULD POTENTIALLY RESULT IN INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE, INTERMITTENT ABILITY TO REMOVE THE VEHICLE'S SHIFTER FROM THE PARK POSITION, ILLUMINATION OF THE ESC' (ELECTRONIC STABILITY CONTROL) INDICATOR LAMP IN THE INSTRUMENT CLUSTER, INTERMITTENT INTERFERENCE WITH OPERATION OF THE CRUISE CONTROL FEATURE, OR INTERMITTENT OPERATION OF THE STOP LAMPS." ALL OF THESE SYMPTOMS HAVE BEEN OBSERVED IN MY VEHICLE, YET THIS VIN IS NOT COVERED IN THE RECALL NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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