Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10554269December 1, 2013
EXTERIOR LIGHTING
NOV. 21, 1013 EXTERIOR LIGHTING TAIL LIGHT. I AM THE ORIGINAL OWNER OF A 2011 HYUNDAI SONATA (APPROX 28,000 MILES). I WALKED OUT TO MY PARKED CAR AND NOTICED THAT THE DRIVERS SIDE REAR TAIL LIGHT WAS HANGING BY SOME WIRES. I HAD PASSENGERS IN THE CAR AND THERE WAS NO IMPACT , ACCIDENT, OR ANYTHING ELSE TO CAUSE THE TAIL LIGHT TO POP OFF AND HANG BY SOME THREADS. UPON FURTHER INSPECTION I COULD SEE THAT THE PLASTIC STUDS WERE BROKE AND THE METAL STUD WAS DETACHED OR NEVER ATTACHED. THE FOLLOWING DAY I TOOK IT TO THE LAGUNA NIGUEL HYUNDAI DEALERSHIP THAT I PURCHASED IT FROM. ONE THE SERVICE ADVISORS ,346, CAME OUT AND LOOKED AT THE TAIL LIGHT. .HE SAW PLASTIC PIECES AROUND THE SCREWS THAT WERE CRACKED AND BROKEN OFF WHICH CAUSED THE TAIL LIGHT TO DISLODGE AND FALL OFF. HE SAID THAT I WAS FAULT AND HE WROTE ME AN ESTIMATE FOR $248.00. I AM OBVIOUSLY NOT AT FAULT. THE DEALERSHIP TAPED THE TAIL LIGHT ONTO THE BODY FRAME. I WAS VERY LUCKY THAT THE TAIL LIGHT DID NOT FALL OFF ,I DID NOT CAUSE AN ACCIDENT, IT WAS RAINING, AND THAT I WAS NOT PULLED OVER BY THE POLICE. I PHONED HYUNDAI TO FILE A CASE. I RECEIVED A PHONE CALL FROM THE DEALERSHIP ON 11/28/13. I WAS TOLD TO BRING THE CAR IN SO THAT THE SERVICE MANGER, [XXX] COULD LOOK AT THE CAR (VERY IN CONVENIENT, THE CAR HAD BEEN AT THEIR DEALERSHIP 3 DAYS PRIOR FOR SEVERAL HOURS WHILE THEY SERVICED 3 MORE RECALLS FOR THIS VEHICLE). [XXX] BASICALLY DID NOTHING EXCEPT WALK OUT TO THE CAR. HE DID NOT TAKE THE TAPE OFF TO INSPECT THE PROBLEM. HE TOLD ME THAT HE HAD BEEN TOUCH WITH HYUNDAI. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554110November 29, 2013
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILST DURING DOWN HIGHWAY REAR PORTION OF PANORAMIC SUNROOF EXPLODED WITH LOUD BANG. PULLED OVER AND STOPPED COULD HEAR GLASS CONTINUING TO CRACK. OBSERVATION SHOWED HOLE IN ROOF APPROXIMATELY 2X4 INCHES, WITH EDGES BOWED UPWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553910November 26, 2013
ENGINE
NO OIL IN THE ENGINE. NO INDICATION OF OIL LEAKAGE. NO LOW OIL PRESSURE OR LOW OIL LIGHT INDICATING THERE WAS A PROBLEM WITH LOW OIL. THE HYUNDAI DEALERSHIP HAS TOLD ME I NEED A NEW ENGINE. THE WAS NO INDICATION THAT THERE WAS A PROBLEM WITH THE CAR UNTIL THE CAR SUDDENLY STOPPED FUNCTIONING. THIS IS A PROBLEM WITH THIS AUTOMOBILE. I'VE SEEN THE SAME TYPE OF COMPLAINTS ON THE INTERNET. THE HYUNDAI SONATA SHOULD BE RECALLED TO FIX THE MALFUNCTIONING WARNING SYSTEM INDICATING THAT THERE IS A PROBLEM WITH LOW OIL PRESSURE OR LOW OIL LEVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553176November 21, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ON THE HIGHWAY HEARD WHAT SOUND LIKE AN EXPLOSION. ALMOST WRECK THE VEHICLE FROM THE NOISE IT MADE. MY CHILDREN STARTED TO SCREAM AND CRY. THEN I HEARD GLASS FLYING OFF MY CAR. PULLED OVER TO SEE THE SUNROOF WAS SHATTERED INTO A MILLIONS PIECES. I CALL HYUNDAI AND WAS TOLD THE ONLY SUNROOF RECALL THEY HAVE IS FOR THE VELOSTER WHICH FROM WHAT I WAS TOLD WAS THE SAME THING THAT HAPPENED TO ME. I HAVE NOT RECEIVED A CALL BACK FROM THE DEALERSHIP IN REGARDS TO MY CONCERNS ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552632November 17, 2013
ELECTRICAL SYSTEM
WHILE DRIVING TO WORK MY INSTRUMENT PANEL AND GAUGES STARTED FLASHING, MY SPEEDOMETER AND RPM ODOMETER WOULD "JUMP" FROM 0 RPM AND 0 MPH TO 2500 RPM AND 70 MPH "BOUNCING" BETWEEN THOSE READINGS. THERE HAD BEEN A RECALL ON THE STOP LAMP SO I TOOK MY CAR IN TO GET THIS REPLACED EXPLAINING WHAT MY CAR AS DOING. THE HYUNDAI DEALER "CONFIRMED" THAT THIS ISSUE WAS THE CAUSE. AFTER HAVING THE STOP LAMP REPLACED IT DID NOT DO IT AGAIN FOR A FEW MONTHS. ON 10/29/2013, 10/30/2013 AND 11/01/2013 IT BEGAN TO DO THE EXACT SAME THING. WHEN I TOOK IT BACK IN THEY RAN A DIAGNOSTIC COSTING ME $100 DOLLARS, WHICH THEY THEN "INFORMED" ME THAT IT WAS THE INSTRUMENT CLUSTER. SO I SPENT $1377 TO REPLACE IT (OF COURSE I WAS 2,000 MILES OUTSIDE OF THE WARRANTY AT THIS POINT AS MY HUSBAND DID NOT THINK IT NECESSARY TO GET THE EXTENDED ONE WHEN WE PURCHASED IT), I FINALLY GOT MY CAR BACK ON WEDNESDAY 11/13/2013 AND IT SEEMED FINE UNTIL TODAY 11/17/2013 WHEN IT STARTED DOING IT AGAIN. NOT ONLY DID I HAVE TO DEAL WITH A COMPLETE LACK OF PROFESSIONALISM FROM THE DEALERSHIP BUT MY CAR IS STILL NOT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552409November 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND EXHIBIT A LOUD BANGING NOISE WHEN DRIVING VARIOUS SPEEDS. THE DEALER PERFORMED A DIAGNOSTIC AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE TRANSMISSION COULD BE REPLACED UNDER WARRANTY WITH A REFURBISH TRANSMISSION. THE TRANSMISSION WAS NOT REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552052November 13, 2013
ENGINE
THE CAR WOULD NOT START, BATTERY IS THREE WEEKS OLD. THE CAR WAS BROUGHT IN TO THE DEALERSHIP BY TOW AND WAS REPAIRED AND RETURNED TO ME ON 11/11/2013. I WAS TOLD AT THE TIME THAT IT WASN'T THE STARTER,IT WAS THE STARTER LEVER. THE EVENING OF 11/11/2013 THE CAR WOULDN'T START ON THE FIRST TRY , BUT DID AFTER THE SECOND. ON 11/12/13 THE CAR FAILED TO START UNTIL THE FOURTH TRY. I CALLED AND THE DEALER SAID TO BRING IT BACK IN, I DID ON THE MORNING OF 11/13/13, IN PREPARING TO LEAVE FOR THE DEALERSHIP FROM MY WORK LOCATION THE CAR AGAIN FAILED TO START THREE TIMES AND FINALLY STARTED ON THE FOURTH TRY. NO CAR IN MY FAMILY HAS EVER HAD A STARTER ISSUE LIKE THIS IN A CAR THAT IS LESS THEN THREE YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551877November 12, 2013
SERVICE BRAKES, WHEELS
PURCHASED 2011 SONATA GLS NEW N JULY 2010. WITH 40,000 MILES ON THE CAR, NOW IT MAKES STRANGE BANGING, METAL ON METAL, SOMETHING LOOSE SOUND FROM FRONT PASSENGER SIDE OF THE CAR WHEN BRAKING. THIS SOUND IS MUCH LOUDER WHEN MAKING HARD LEFT TURN, LIKE GETTING OUT OF A SHOPPING CENTER TO BUSY ROAD TO TAKE A LEFT TURN. WILL TAKE IT TO THE DEALERSHIP AND SEE WHAT THEY SAY. I WASN'T EXPECTING THIS KIND OF ISSUE ONLY AFTER 3 YEARS AND AROUND 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550756November 4, 2013
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED STATED THAT WHILE TURNING AT VARIOUS SPEEDS, HE HEARD A KNOCKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE WHO STATED THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 10V457000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550671November 3, 2013
EXTERIOR LIGHTING
IN APRIL 2013 I DROVE FROM SUFFERN,NY TO BRIDGEWATER,NJ;I SET THE ALARM AND WENT INSIDE. TWENTY MINUTES LATER, I WENT BACK OUTSIDE ONLY TO DISCOVER THE TAILLIGHT ON THE PASSENGER SIDE HANGING OUT BY THE WIRES. NOONE WAS HOME IN AREA AND THERE WERE NO MARKS ON THE CAR- MY ALARM NEVER WENT OFF A YEAR PRIOR (NOT SURE OF THE EXACT DATE) IN A PARKING LOT =WHEN I WENT INTO A BUILDING TO PLAY BINGO, THE TAILLIGHT WAS FINE WHEN I RETURNED TO THE CAR A FEW HOURS LATER THE TAILLIGHT ON THE DRIVER SIDE WAS HANGING OUT (AGAIN HANGING BY THE WIRES) BOTH TIMES I BROUGHT MY CAR TO HYUNDAI BECAUSE I FELT IT WAS A DEFECT IN THE CAR BUT THEY INSISTED IT WAS VANDALISM AND MADE ME PAY APPROX. $300 TO GET A NEW ONE. THERE IS NO WAY SOMEONE COULD TAKE THIS TAILLIGHT OUT WITH NOT ONE MARK ON THE CAR AND IT NEVER CAUSED MY ALARM TO GO OFF. HYUNDAI INSISTED BECAUSE INSIDE THE SCREWS WERE BROKEN TO HOLD IT IN,' THAT IT HAD TO BE VANDALISM AND REFUSED TO DO ANYTHING FOR ME=I EVEN CALLED THE CORPORATE OFFICE.' IF YOU DO A SEARCH OF HYUNDAI SONATA 2011 HANGING TAILLIGHTS, LOTS OF SITES WITH COMPLAINTS.THIS IS A DEFECT IN THIS MODEL OF THE CAR AND NEEDS TO BE REPAIRED AND RECALLED.IT IS VERY DANGEROUS, MINE FELL OUT WHILE PARKED BUT MANY OTHERS FELL OUT WHILE DRIVING AT HIGH SEEDS AND COULD HAVE CAUSED SEVERE ACCIDENTS.I CANT AFFORD TO FIX THE 2ND SIDE AND HAVE IT TAPED INTO PLACE- I SHOULD GET REFUNDED FOR WHAT I PAID FOR THE FIRST SIDE.HERE ARE LINKS TO SITES WITH OTHER COMPLAINTS. HTTP://WWW.CARPROBLEMZOO.COM/HYUNDAI/SONATA/2011/TAIL-LIGHT-SWITCH-PROBLEMS.PHP HTTP://WWW.CARCOMPLAINTS.COM/HYUNDAI/SONATA/2011/LIGHTS/EXTERIOR_LIGHTING.SHTML HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/HYUNDAI/SONATA/EXTERIOR_LIGHTING/PROBLEM.ASPX PLEASE LOOK INTO THIS, TONS OF COMPLAINTS AND NOT OUR FAULT BUT THEY ARE NOT DOING ANYTHING ABOUT IT. IT NEEDS TO BE RECALLED. OTHER THINGS WRONG WITH CAR BUT THIS IS WORST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550416October 31, 2013
EXTERIOR LIGHTING
THE PASSENGER REAR TAIL LIGHT FELL OUT OF THE HOUSING UNIT. THERE WAS NO NOISE OR ISSUE BEFORE HAND & IT WASN'T NOTICED UNTIL I CAME TO A COMPLETE STOP AT MY DESTINATION WHERE I SAW IT HANGING ALONG THE SIDE OF THE CAR. I PUSHED IT BACK INFO THE HOUSING UNIT AS FIRMLY AS I COULD AND CONTINUED INTO MY APPOINTMENT. UPON LEAVING, I INSTINCTIVELY LOWERED MY SPEED TO 45-50 MPH WHEN I HEARD A THUD ABOUT 20 MILES FROM WHERE I FIRST NOTICED IT HAD FALLEN OUT. THE TOTAL UNIT HAD THEN BROKE LOOSE FROM THE HOUSING, THE WIRING CAME UNDONE & THE LIGHT FIXTURE CRASHED INTO THE HIGHWAY (60 MPH SPEED LIMIT) WHERE THE AUTOMOBILE BEHIND ME HAD TO SWERVE TO AVOID THE FIXTURE HITTING HIS VEHICLE, AS IT BOUNCED AROUND ON THE PAVEMENT BECAUSE OF THE DROPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549996October 29, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ENGINE WOULD HAVE TO BE REPLACED DUE TO OIL SLUDGE . THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550074October 29, 2013
STRUCTURE:BODY
I PURCHASED THE CAR IN MARCH 2011. INAPRIL,2011 THE FRONT BUMPER CAME OFF THE CLIP AND I HAVE TO REPLACE THE BUMPER AT COST OF $ 1000. SUBSEQUENTLY, THIS HAS HAPPENED TWICE REQUIRING REPLACEMENT OF FRONT BUMPER. THE CAR IS DESIGNED WITH FRONT END VERY LOW AND THE BUMPER IS HOLD BY A SINGLE CLIP WHICH MAKES IT EASIER FOR IT TO COME OFF EVEN WHEN CAR IS BEING PARKED AND IF IT HITS PARKING CEMENT MARKER. HYUNDAI DEALER REFUSES TO FIX PROBLEM UNDER WARRANTY AND SO FAR I HAVE SPENT $3000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549912October 28, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
COMPLAINTANT WALKED OUT OF HOME TO VEHICLE. UPON APPROACHING VEHICLE, COMPLAINTANT NOTICED THAT THE LEFT REAR BRAKE LIGHT HOUSING (DRIVER'S SIDE) WAS DETACHED, AND STICKING OUT ABOUT 1 INCH FROM THE VEHICLE. COMPLAINTANT CAREFULLY SLID THE HOUSING BACK INTO ITS CAVITY, WHERE IT STAYED. COMPLAINTANT THEN DEPARTED. ABOUT 3 DAYS LATER, COMPLAINTANT NOTICED THAT THE HOUSING WAS AGAIN DETACHED FROM THE VEHICLE, AND AGAIN SLID IT BACK INTO PLACE. OVER TIME, THE COMPLAINTANT REPEATED RETURNING THE HOUSING INTO THE CAVITY THREE (3) ADDITIONAL TIMES. WHEN THE COMPLAINTANT WAS CONFRONTED WITH A 5TH EVENT OF THE HOUSING DETACHING FROM THE VEHICLE, COMPLAINTANT SHINED A FLASHLIGHT DOWN INTO THE CAVITY, AND SAW THAT THE HOUSING MOUNTING SOCKETS WERE FRACTURED/SHATTERED, AND NONE OF THE SEVERAL MOUNTING STUDS/BOLTS WERE ATTACHED. BUT, THE STUDS/BOLTS WERE STILL ATTACHED TO THE VEHICLE SHELL. THE ONLY THING HOLDING THE HOUSING ASSEMBLY ONTO THE CAR, WERE THE WIRES TO THE BRAKE LIGHT, BACK-UP LIGHT, AND TURN SIGNAL LIGHT. NO SURFACE SCRATCHES, NOR BODY DAMAGE EXPERIENCED. AFTER INSPECTING THE DEFECTIVE HOUSING, COMPLAINTANT SURMISED THAT HYUNDAI TAIL LIGHT HOUSING IS MADE OF HARD, BRITTLE PLASTIC, WHICH SHATTERS WHEN OVERLY TIGHTENED AT FACTORY, OR DUE TO THE VIBRATION OF THIS OVERLY HARD RIDING VEHICLE. ADDITIONALLY, COMPLAINTANT NOTICED WHEN VEHICLE WAS PURCHASED NEW, THAT THE DRIVER'S SIDE TAIL LIGHT WAS NOT FLUSH WITH THE REAR TRUNK GATE, AND WAS EXTENDED OUTWARD ABOUT 1/4 INCH. THE LIGHT ASSEMBLY ON THE RIGHT/PASSENGER SIDE WAS FLUSH WITH THE TRUNK GATE, AND HAS NOT PRODUCED A SIMILAR ISSUE, YET. COMPLAINTANT SECURED HOUSING TO THE VEHICLE CAVITY BY USING DUCT TAPE. COMPLAINTANT SCHEDULED VEHICLE REPAIR WITH HYUNDAI DEALERSHIP FOR TOMORROW. UPDATE TO FOLLOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549614October 26, 2013
UNKNOWN OR OTHER
UNINTENTIONAL AUTOMATIC DOWN SHIFT FROM DRIVE TO FIRST GEAR WHEN SHIFT LEVER IS FIRMLY IN DRIVE POSITION. 2011 HYUNDAI SONATA LIMITED TURBO 2.0T - VEHICLE WILL AUTOMATICALLY (ON ITS OWN) SHIFT GEARS FROM "DRIVE" WHILE SHIFT LEVER IS IN THE "DRIVE" POSITION DOWN TO 1ST GEAR TYPICALLY WHEN DRIVING BETWEEN 5-10 MPH, OCCASIONALLY SOMETIMES AT SLIGHTLY HIGHER SPEEDS. THE ONLY REMEDY I HAVE FOUND IS TO TAP THE SHIFT LEVER TO THE LEFT AND USE THE SHIFTRONIC SHIFTING TO MANUALLY SHIFT FROM FIRST GEAR BACK UP TO DRIVE. HAVE EXPLAINED TO TWO SEPARATE CAR DEALERSHIPS WHO HAVE MERELY DISMISSED IT AS A POSSIBLE SOFTWARE GLITCH, NOT EVEN ALLOWING ME TO ATTEMPT TO REPRODUCE THIS PROBLEM, NOR EVEN ATTEMPTING TO TEST DRIVE IT TO SEE IF THEY CAN OBSERVE THE UNINTENTIONAL UNINTENDED AUTOMATIC DOWN SHIFT PROBLEM FROM "D" DRIVE TO "1ST" FIRST GEAR THEMSELVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549485October 25, 2013
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBERS: 10V426000 (STEERING) AND 10V457000 (STEERING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE STEERING COLUMN AND FRONT DRIVER'S SIDE AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,382. UPDATED 12-26-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548956October 22, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
THE CAR RANDOMLY STALLED AT TRAFFIC LIGHTS FOR ABOUT TEN TIMES NOW THROUGHOUT MY 3.5 YEARS' OWNERSHIP. I BOUGHT MY CAR IN MARCH 2010. WITHIN ONE MONTH, THE ENGINE STALLED WHEN BRAKING TO A FULL STOP AT TRAFFIC LIGHT. THE DEALER COULDN'T REPRODUCE THE PROBLEM. ONE MONTH LATER, MY CAR CUT OFF AGAIN WHILE SITTING AT TRAFFIC LIGHT. ANOTHER ONE OR TWO MONTHS LATER, IT HAPPENED THE THIRD TIME. THE DEALER KEPT MY TOWED CAR FOR TWO WEEKS BUT HAD NO CLUE. FROM THEN ON, I JUST GAVE UP. ONE DAY, WHEN IT SAT AT TRAFFIC LIGHT, THE CAR SHOOK A LITTLE LIKE SOMEONE HIT ME. THE OTHER DAY, THIS HIT-LIKE SHAKE HAPPENED AGAIN WHILE AT TRAFFIC LIGHT. THIS TIME, THE CAR EVEN SHOOK SEVERAL TIMES DURING DRIVING AFTER LEAVING THAT TRAFFIC LIGHT, WITH THE CHECK ENGINE LIGHT BLINKING IN ACCORDANCE WITH THE SHAKE. ON THE FOLLOWING DAY, MY CAR FINALLY STALLED AGAIN AT A TRAFFIC LIGHT. EXCEPT THE FIRST ONE, ALL OTHER OCCURRENCES HAPPENED WHILE THE CAR SAT AT TRAFFIC LIGHT AND I STEPPED ON THE BRAKE PEDAL. AFTER I RESTARTED THE CAR, IT COULD RUN SMOOTHLY FOR AT LEAST ONE MONTH. GIVEN THE OCCURRENCE FREQUENCY, THE CHANCE TO REPRODUCE THE PROBLEM AT DEALERSHIP IS ALMOST ZERO. AND THEY REFUSED TO LEND ME THEIR COMPUTER THAT I COULD HOOK UP TO THE CAR TO RECORD DRIVING DATA. I HAD ALSO CONTACTED HYUNDAI CUSTOMER AFFAIRS. ALL THEY CAN DO WAS JUST SEND ME TO THE DEALER AND CLOSE THE TICKET. RECENTLY, THE CAR STALLED AGAIN DURING A LOW-SPEED DRIVING. THE CAR LOST DRIVING POWER COMPLETELY WITH CHECK ENGINE LIGHT ON. I WAS COMPLETELY SHOCKED AND HURRIEDLY STEPPED THE BRAKE, SWITCHED THE GEAR TO PARK, AND RESTARTED THE CAR. FORTUNATELY, NO CAR WAS AROUND. THIS IS REALLY TERRIFYING AND I AM REALLY DISAPPOINTED AND EMBARRASSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548751October 21, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPLACED THE THROTTLE, WHICH DID NOT REMEDY THE STALLING FAILURE AND THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER REPLACED THE FUEL SYSTEM AND TIGHTENED THE OIL PAN HOWEVER, THE REPAIR ALSO DID NOT REMEDY THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER A THIRD TIME HOWEVER, THE DEALER COULD NOT DETECT A CODE REGARDING THE STALLING FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER, WHO SENT A TECHNICIAN FROM THE REGIONAL OFFICE BUT THE TECHNICIAN ALSO COULD NOT DETERMINE A DEFECT AFTER DRIVING THE VEHICLE FOR 14 MILES. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548162October 16, 2013
STRUCTURE:BODY
SCRAPPED A CURB PULLING INTO A PARKING SPOT. BUMPER CLIPS BROKE. ELECTRICAL TAPE INSIDE THE WHEEL WELL IS HOLDING IT TOGETHER JUST AS GOOD AS THE CLIP...REALLY TAPE. READ SO MANY ONLINE REVIEWS ABOUT PEOPLE NOT HITTING ANYTHING OR TRAFFIC CONES AND THEY BREAK. IMAGINE IF YOU ACTUALLY NEEDED THE BUMPER TO PROTECT YOU. I PURCHASED THIS CAR THINKING IT WAS SAFE.....REALLY CONCERNED IF IT IS NOW. AS THE GOVERNING BODY YOU NEED TO GET INVOLVED. HYUNDAI KNOWS ITS A PROBLEM, BUT THEY ARE NOT RECALLING IT. THIS IS A CONCERN AND WITH SO MANY OF THE ROAD THERE ARE A LOT OF LIVES AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547877October 14, 2013
SERVICE BRAKES
AS I WAS GENTLY APPLYING MY BRAKES IN HEAVY FREEWAY TRAFFIC, GOING ABOUT 50MPH, THE BRAKE PEDAL BECAME SOFT AND DROPPED TO THE FLOOR. THE BRAKE FAILURE WARNING LIGHT ALSO STARTED TO FLASH AND CHIME. I SWERVED OFF TO THE SIDE OF THE ROAD TO AVOID HITTING THE CAR IN FRONT OF ME AND PLOWED THROUGH SOME PLANTS ON THE SHOULDER PRIOR TO COMING TO A STOP WITH MY PARKING BRAKE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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