Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10577054April 3, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE ACTIVE AIR FLAP WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE ENGINE RPMS INCREASED EXCESSIVELY AND THE VEHICLE WOULD SUDDENLY ACCELERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACTIVE AIR FLAP SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575688March 30, 2014
ELECTRICAL SYSTEM
ON MULTIPLE OCCASIONS, MY CAR WOULD NOT START WITH THE KEYLESS KEY FOB. THE CAR STATED THEY KEY WAS NOT DETECTED ALTHOUGH THE KEY WAS IN THE CAR. I COULD NOT UNLOCK THE CAR, COULD NOT OPEN THE TRUNK OR USE THE BUTTONS ON THE KEY FOB IN ANY WAY. THIS HAS HAPPENED INCREASINGLY IN THE PAST MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574939March 26, 2014
AIR BAGS, STRUCTURE:BODY, WHEELS
MY VEHICLE HYNDAI SONATA 2011, CRASHED INTO A PARKED CONSTRUCTION IN A PARKING LOT AT THE SPEEDS OF UP TO 30 MPH. THE CRASH DAMAGED BASICALLY THE WHOLE FRONT SIDE OF THE DRIVER SIDE AND DAMAGED THE FRONT TWO WHEELS. THE FRONT WINDSHIELD WAS DAMAGED AS WELL WITH CRACKS ON THE SHIELD AND IT ALSO KNOCKED OUT THE REARVIEW MIRRORS. I WAS IN THE DRIVER SEAT WHEN THE CRASH HAPPENED AND MY HEAD CRASHED UP AGAINST THE STEERING WHEEL, WHICH LEFT A LITTLE SORENESS. WHAT I WAS WONDERING IS WITH SUCH AN IMPACT AND SUCH DAMAGE, HOW DID THE AIRBAGS NOT GO OFF?. MY HEAD SLAMMED PRETTY GOOD UP AGAINST THE STEERING WHEEL AND A LITTLE MORE IMPACT I COULD'VE BEEN SEVERELY HURT. SO I JUST WANT TO ASK WHY DID THE AIRBAGS NOT WORK? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10573412March 19, 2014
EXTERIOR LIGHTING
IN DECEMBER, AS I WAS WALKING TO MY CAR IN THE MORNING TO GO TO WORK, I NOTICED MY BRAKE LIGHT HANGING OUT ON THE RIGHT SIDE OF THE CAR. THE WHOLE LIGHTING FIXTURE WAS REMOVED FROM THE PLASTIC AND NOT CONNECTED TO THE HINGES ANYMORE. I COULDN'T AFFORD TO FIX IT AT THE TIME SO I RIGGED IT SO IT WOULD STAY IN PLACE TEMPORARILY. ABOUT 2 MONTHS LATER, THE LEFT SIDE DID THE SAME THING. THE ENTIRE LAMP LIGHT WAS HANGING OUT OF THE SOCKETS AGAIN! I BECAME ENRAGED BECAUSE BOTH TIMES THIS HAPPENED WHILE THE CAR WAS PARKED. WHEN I TOOK IT TO THE DEALERSHIP, THEY SAID IT WAS VANDALISM AND SAID I WOULD HAVE TO PAY FULL PRICE FOR BOTH LIGHTS. AFTER I DID SOME RESEARCH, I FOUND LOTS AND LOTS OF POSTS WITH THE SAME THING OCCURRING TO THEM. THIS IS NOT A COINCIDENCE! THERE NEEDS TO BE A RECALL FOR THIS AS THIS IS NOT SAFE. I AM SCARED TO WASH MY CAR DUE TO THE ELECTRICAL WIRES THAT MAY BE GET SHORTED. I AM GOING TO TRY MY BEST TO COMPLAIN ABOUT THIS IN MANY PLATFORMS AS I CAN UNTIL THIS IS DEEMED FAIR AND ADDRESSED BY THE PROPER AUTHORITIES. I WAS ACTUALLY PRAISING HYUNDAI FOR THE EXPERIENCE UP UNTIL THIS POINT. NOW, I FEEL ROBBED AND WILL NOT RECOMMEND THIS CAR DUE TO THE INJUSTICE EXPERIENCE. IF THIS HAS HAPPENED TO YOU, PLEASE REPORT IT. THANK YOU FOR LISTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568993March 13, 2014
FUEL SYSTEM, GASOLINE
CAR STOPPED SEVERAL TIMES DURING HIGHWAY DRIVING, CAUSING DRIVER UNNECESSARY STRESS THAT SHE WOULD BE INVOLVED IN DEADLY ACCIDENT. HAD TO MOVE TO SHOULDER AREA DURING RUSHHOUR TRAFFIC SEVERAL TIMES, IN THE DC AREA. MULTIPLE ATTEMPTS TO GET ISSUES ADDRESSED WITH DEALERSHIPS IN DC/MD. TOLD MANY REASONS WHY THE SUDDEN STOPS. HAD TO PAY OFF OF POCKET FOR RENTAL, NEVER ADDRESSED TO SATISFACTION OF OWNER. MAJOR, MAJOR PROBLEMS WITH SUDDEN STOPS WITHOUT ANY WARNINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568784March 12, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GLASS SUNROOF SUDDENLY EXPLODED AND SHATTERED CAUSING A VERY LOUD BOOMING SOUND. THE CONTACT INDICATED THAT THE SUNROOF WAS CLOSED DURING THE INCIDENT AND NOTHING MADE CONTACT WITH THE GLASS TO CAUSE THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 80,000. ..UPDATED 04-24-14*BF THE CONSUMER STATED THE DEALER AND MANUFACTURER REFUSED TO REPAIR THE DAMAGE AT THEIR EXPENSE. UPDATED 05/14/14 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568351March 11, 2014
EXTERIOR LIGHTING
ADD ME TO THE GROWING LIST OF TAIL LIGHT ISSUES. MY TAILLIGHT WAS FOUND HANGING FOR NO APPARENT REASON. WHEN I TOOK IT TO THE DEALERSHIP FOR WARRANTY REPLACEMENT, PICTURES WERE TAKEN AND FORWARDED TO THEIR REP AS THE DEALER HAD NOT SEEN THIS ISSUE BEFORE AND THEY WERE LOOKING FOR AUTHORIZATION. ALTHOUGH THERE WAS NO EXTERIOR DAMAGE TO THE TAILLLIGHT, THE INSIDE PLASTIC WHERE IT IS MOUNTED TO THE CAR WAS ALL BROKEN UP. A DETERMINATION WAS MADE BY SOMEONE WHO HAD NOT EVEN SEEN THE VEHICLE TO DENY WARRANTY WORK DUE TO DAMAGE. THERE IS NO DAMAGE TO MY CAR! THE DEALER OFFERED TO INSTALL THE TAILLIGHT AT NO CHARGE IF I WOULD BUY THE PART. I DIDN'T FEEL THAT I SHOULD PAY $182 FOR A NEW TAILLIGHT AND THEY OFFERED TO FIND ME ONE USED. WHAT DOES THAT TELL YOU? I WAS ABLE TO FIND AN AFTERMARKET REPLACEMENT FOR $61 AND THEY WILL INSTALL FOR FREE. HOW FOOLISH OF HYUNDAI TO LOSE A CUSTOMER FOR A CHEAP REPAIR. WHAT GOOD IS THEIR WARRANTY IF THEY DON'T HONOR IT? AND, BY THE WAY, THEY DON'T RECOGNIZE YOUR WEBSITE WITH ALL OTHERS WHO HAVE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567870March 7, 2014
STEERING
STEERING WHEEL WILL MAKE LOUD CLUNKING NOISE AS U TURN THE STEERING WHEEL IT FEELS AS IF ITS LOOSE, OR THE STEERING COLUMN ABOUT TO COM A PART, I CONTACTED HYUNDAI THE MANUFACTURE ASKED ME TO DROP THE CAR AT LOCAL DEALER FOR INSPECTION, LOCAL DEALER REFUSED TO INSPECT OR REPAIR THE VEHICLE, 2 WEEKS OF COUNT LESS HOURS ON THE PHONE WITH HYUNDAI CUSTOMER SUPPORT RESULTED IN I MUST PAY INSPECTION & REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567650March 6, 2014
VEHICLE SPEED CONTROL, AIR BAGS, TIRES, POWER TRAIN, ELECTRICAL SYSTEM
WHILE ENTERING A PARKING SPOT TO A DINER, THE CAR UNINTENDED ACCELERATED CRASHING INTO THE SIDE OF THE DINER. MINOR DAMAGE TO THE SIDE OF THE DINER AS I WAS NO MORE THAN 3 FEET FROM THE BLDG. MY FOOT WAS ON THE BRAKE PEDAL WHEN THIS ACCELERATION OCCURRED WITHOUT WARNING. I WAS ENTERING THE PARKING SPOT AT NO MORE THAN 5 MPH PLANNING TO PUT THE CAR IN PARK AND EXIT FOR LUNCH. MY LEG HIT THE HOOD LATCH AND I OBTAINED A NASTY CUT ON MY SHIN. *TR THE CONSUMER STATED OTHER COMPONENTS WERE REPLACED, SUCH AS THE TIRES AND TRANSMISSION. THE CONSUMER ALSO STATED, WHEN SHE TURNED THE IGNITION, THERE WAS AN ODOR OF SMOKE AND RUBBER BURNING. UPDATED 11/16/15. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10566745March 3, 2014
STRUCTURE:BODY:DOOR
2011 HYUNDAI SONATA LIMITED, INTERIOR DOOR HANDLE CHROME PEELING AND CAUSED MINOR LACERATION TO HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566853March 3, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH OVER A POT HOLE, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND MADE IT VERY DIFFICULT TO THE TURN THE STEERING WHEEL. THE DRIVER TURNED THE ENGINE OFF AND AFTER RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS DIAGNOSED BY THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE CONTACT EXPERIENCED THE FAILURE A SECOND TIME AND THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER MADE ARRANGEMENTS TO HAVE THE VEHICLE DIAGNOSED BY THE DEALER A SECOND TIME. THE FAILURE MILEAGE WAS 51,025. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566899March 3, 2014
AIR BAGS
FATAL ACCIDENT, LOST CONTROL OF VEHICLE HITTING A TREE HEAD ON. AIR BAGS DID NOT DEPLOY, ENGINE CAUGHT ON FIRE. STEERING COLUMN AIR BAG AND PASSENGER AIR BAGS INTACT. NOTIFIED HYUNDAI DEALER WHERE VEHICLE WAS PURCHASED WITH 49995 MILES, 2ND OWNER NO PREVIOUS INCIDENTS TO THE VEHICLE , HAD APPROX 80000 MILES AT TIME OF CRASH. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#10566903March 3, 2014
SERVICE BRAKES
I WAS DRIVING THE CAR THIS MORNING AS I APPROACHED A RED LIGHT I APPLIED PRESSURE ON THE BRAKES BUT THE CAR CONTINUED MOVING FORWARD AND LUCKILY STOPPED IN THE MIDDLE OF THE INTERSECTION HAD THERE BEEN A CAR MOVING I COULD HAVE CRASHED INTO IT AS THE CAR COULD NOT STOP - THE BRAKE PEDAL WAS JUST VIBRATING HOWEVER HARD I PUSHED IT - THERE WAS ALSO SNOW ON THE PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566446February 28, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXHIBITED A LOUD NOISE AND SHOOK VIOLENTLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V457000 (STEERING). THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568413February 27, 2014
UNKNOWN OR OTHER
THE VEHICLE PULLS TO THE LEFT DURING ACCELERATION AFTER ADJUSTMENT AT THE DEALERSHIP. THE VEHICLE PULLED TO THE RIGHT DURRING ACCELERATION WHEN BROUGHT TO THE DEALER FOR REPAIR. THE DEALER TOLD ME NO PROBLEM WITH THE STEERING OF THESE VEHICLES HAD BEEN REPORTED. I FOUND OUT BY SEARCHING THE INTERNET THIS PROBLEM IS A KNOW DEFECT WITH THIS MAKE AND MODEL. I AM TURNING TO YOU BECAUSE THE DEALER IS REFUSING TO CORRECT THE PROBLEM AND TRIED TO BLAME IT ON A FLAT TIRE AND RUINED RIM AS A RESULT OF HITTING A CURB. THE VEHICLE HAS NO BENT OR DAMAGED SUSPENSION PARTS AND CLEARLY IS A DEFECTIVE 0 CENTER BALANCE ISSUE. PLEASE HELP ME RESOLVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565993February 26, 2014
SERVICE BRAKES
TL- THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT HIGHWAY SPEED OF 65 MPH THE FRONT DRIVER'S SIDE CALIPER LOCKED AND CAUSED THE VEHICLE TO SWERVE. THE FAILURE WAS EXPERIENCED A SECOND TIME ON THE FRONT PASSENGER SIDE WHILE DRIVING 40 MPH IN SNOWY WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC TEST WAS PERFORMED WHICH LOCATED THE FAILURE IN THE BRAKE LINES WHEN THE RUBBER WORE PREMATURELY AND PREVENTED THE BRAKE FLUID TO FLOW TO THE CALIPERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 55,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565398February 22, 2014
POWER TRAIN
MANUAL TRANSMISSION IS EXTREMELY JERKY. TRANSMISSION SMELLS REALLY BAD AFTER EVERY DRIVE. AFTER CLUTCH IS RELEASED THERE IS A BLIP CAUSING A DELAY IN ACCELERATION, MAKING THE CAR VERY UNPREDICTABLE. STALLS ALMOST EVERY TIME GOING INTO FIRST GEAR FROM A STOPLIGHT. CAR HAS STALLED AT INTERSECTION MULTIPLE TIMES. NEW MANUAL DRIVERS ARE UNABLE TO DRIVE THIS CAR BECAUSE IT IS SO DANGEROUS. DRIVER IS 15 YEAR VETERAN OF MANUAL TRANSMISSION CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564824February 18, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE SEIZED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS SCHEDULED TO HAVE THE ENGINE REPLACED WHEN IT BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 46,405. UPDATED 04/04/14*LJ THE CONSUMER STATED AFTER DRIVING LESS THAN HALF OF A MILE THE VEHICLE'S ENGINE SHUT DOWN WITHOUT WARNING. THE DEALER ADVISED THAT THE ENGINE LOCKED UP DUE TO EXCESSIVE HEAT. THE DEALER WOULD NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS EVENTUALLY REPAIRED. UPDATED 04/14/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563477February 8, 2014
VISIBILITY/WIPER
PREMATURE SCRATCHING OF WINDSHIELD GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563473February 8, 2014
ENGINE
I WAS DRIVING MY 2011 SONATA ON I-95 NORTH IN MD NEAR BALTIMORE. I WAS IN STOP AND GO TRAFFIC AT 8:20AM, WHEN WITH OUT ANY WARNING, MY CAR SHUT OFF . I LOOKED DOWN AND ALL THE LIGHTS ON MY DASH WERE ON. I COASTED TO THE LEFT SHOULDER AND I TRIED TO RESTART IT AND IT WOULDN'T. I WAITED FOR 30- 40 MINUTES IN RUSH HOUR TRAFFIC ON THE LEFT SHOULDER OF 95 FOR SOMEONE TO COME AND JUMP START MY CAR. IT STARTED IMMEDIATELY WHEN IT WAS JUMPED, WITH NO PROBLEMS, WITH NO LIGHTS ON THE DASHBOARD INDICATING ANY PROBLEMS. I WAS ABOUT 1/4 MILE FROM WORK. ONCE BACK IN TRAFFIC, MY CAR TURNED OFF A SECOND TIME. AGAIN, I WAS ABLE TO GET IT STARTED WITH A JUMP WITH NO PROBLEM. WHEN IT STARTED THE SECOND TIME WE HEARD A CLUNKING NOISE AND DROVE IT 3 BLOCKS TO MY OFFICE. NO DASH WARNING LIGHTS CAME ON. I CONTACTED MY DEALER, ANNAPOLIS HYUNDAI AND THEY SAID I WOULD HAVE TO HAVE IT TOWED IN. I CONTACTED HYUNDAI'S ROAD SIDE SERVICE AND THEY TOWED IT AT NO COST TO ME. I WAS ASKED FOR RECEIPTS AND SERVICE INFORMATION IMMEDIATELY BEFORE MY CAR WAS LOOKED AT. AFTER 6 DAYS AND CONTINUAL CALLS, THEY ADVISED I WOULD NEED A NEW ENGINE. AS MY CAR IS ONLY 3 YEARS OLD AND THE ENGINE IS UNDER THE 100,000 MILE WARRANTY( IT HAS APPROX. 64,000 MILES ON IT), THEY ADVISED THEY WOULD HAVE TO SEND DOCUMENTS IN TO HYUNDAI AND THEY WOULD HAVE TO APPROVE. MY CAR HAS BEEN THERE FOR 16 DAYS AND I HAVE BEEN REFUSED A LOANER CAR UNTIL HYUNDAI HONORS THE 100,000 MILE WARRANTY. MY CAR HAD ORIGINALLY BEEN SCHEDULED FOR SERVICE ON 1/27 AS I WAS HAVING PROBLEMS WITH THE CAR NOT STARTING ON AT LEAST 3 OCCASIONS AND IT NEEDED TO BE JUMPED STARTED(WITH 2 TIMES BY GEICO). DURING THIS TIME, THERE WAS NEVER ANY INDICATION THERE WAS A PROBLEM AS NO WARNING LIGHTS CAME ON MY CAR. THIS CAR IS UNSAFE AND SHOULD HAVE A RECALL ON THE ENGINE. A CAR SHOULD NEVER STOP RUNNING WHILE IT IS IN DRIVE ESPECIALLY IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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