Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10617556July 30, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER STATED THAT A BAD BATCH OF OIL WAS PLACED IN THE VEHICLE AND THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. ..UPDATED 08-26-14 *BF THE CONSUMER STATED THE ISSUE HAS BEEN RESOLVED. UPDATED 09/2/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617629July 30, 2014
STEERING
WHEN DRIVING THE CAR, THERE IS A CLICKING/RATTLING NOISE COMING FROM THE STEERING WHEEL. ANY BUMPS OR SHAKING TO THE CAR CAUSES THE NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617320July 29, 2014
STEERING
LOOSE STEERING COLUMN SHAFT DETECTED BY CLUNKING WHEN TURNING OR GOING OVER SMALL BUMPS. NOTIFIED THAT THERE IS AN EXISTING RECALL FOR THIS ISSUE ON VEHICLES MANUFACTURED BETWEEN 11 DEC 2009 AND 10 SEP 2010. THIS VEHICLE WAS MANUFACTURED 12 OCT 2010. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616792July 28, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING THERE WAS A POPPING SOUND IN THE STEERING COLUMN AND THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616850July 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE KEY HAD TO BE REMOVED FROM THE IGNITION BY TURNING THE STEERING WHEEL SEVERAL TIMES. THE DEALER INSPECTED THE IGNITION SWITCH HOWEVER THE FAILURE DID NOT DUPLICATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. UPDATED 09/05/14*LJ UPDATED 12/4/2014*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616623July 27, 2014
POWER TRAIN, ELECTRICAL SYSTEM
I WAS DRIVING MY WIFE'S CAR HOME FROM WORK AND STOPPED BY A GAS STATION FOR A DRINK. I CAME BACK TO THE CAR AND STARTED IT UP. AS I WAS ENGAGING IN GEAR, I NOTICED THE SHIFT INDICATOR ON THE INSTRUMENT PANEL AND THE SHIFTER WAS MISSING. I PUT THE CAR BACK IN PARK, KILLED THE MOTOR AND RESTARTED. IT REAPPEARED, BUT BRIEFLY. AS I PUT IT IN DRIVE, I FELT A VIOLENT JERKING MOTION FROM THE GEARBOX; THEN THE DREADED CHECK ENGINE LIGHT REARED ITS UGLY HEAD. I DROVE TO THE NEAREST AUTO PARTS STORE TO HAVE A GUY PULL THE CODE(S) FOR ME. IT WAS A FAILING PCM (POWERTRAIN CONTROL MODULE) THAT WAS GIVING ME DRIVETRAIN ISSUES. IN REGARDS TO ELECTRICAL, WHENEVER MY WIFE (OR ANYONE ELSE) RIDE IN THE PASSENGER SIDE, THE INTERIOR LIGHTS TURN ON WHENEVER I MAKE HARD LEFT TURNS. INTERESTING :-/. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616419July 25, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE ATTEMPTED TO BRAKE AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED AND COULD BE RESTARTED. THE FAILURE RECURRED ON FIFTY OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, THE ELECTRIC MOTOR, AND THE OIL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615356July 22, 2014
STEERING, SUSPENSION
VERY LOAD CLICKING SOUND WHEN MOVING STEERING WHEEL RIGHT OR LEFT. SEE VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=M0LTCKLJVJ4 I KNOW THEY HAD A RECALL ON THE STEERING AND SUSPENSION. IT WAS RECALL SERVICED BUT THIS HAS JUST GOTTEN WORSE. THE SOUND IS PROGRESSIVELY LOUDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614867July 20, 2014
POWER TRAIN
PULLING OUT OF A PARKING SPACE, I PUT THE VEHICLE IN REVERSE AND IT FELT LIKE IT WAS IN NEUTRAL AS I STEPPED ON THE GAS THE VEHICLE DID NOT MOVE. I TRIED PUTTING IT IN DRIVE AND BACK TO REVERSE BUT NOTHING HAPPENED. I TURNED OFF THE CAR AND RESTARTED. THE CAR WENT INTO REVERSE THIS TIME BUT WHEN I PUT THE GEAR IN DRIVE THE VEHICLE BANGED INTO GEAR AN JOLTED AHEAD. THE VEHICLE FELT LIKE IT WASN'T SHIFTING UP TO THE LIGHT ABOUT 1/4 MILE AWAY. WHEN THE LIGHT TURNED GREEN THE VEHICLE FELT LIKE IT WAS IN NEUTRAL AGAIN AND WHILE I WAS AT A COMPLETE STOP I PUT THE CAR IN PARK AND THEN TO DRIVE. IT BANGED INTO DRIVE AND JOLTED AHEAD AGAIN. THE SAME SCENARIO HAPPENED AGAIN HAPPENED THE NEXT DAY AS I WAS COMING OUT OF THE DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610594July 15, 2014
STEERING
I AM STILL NOTICING ISSUES WITH STEERING I HEAR KNOCKING IN STEERING WHEEL WHEN TURNING AND SOMETIMES IT SHAKES AS IF IT IS LOOSE. I HAVE TAKEN VEHICLE TO HAVE IT FIXED PER RECALL, BUT THERE STILL APPEARS TO BE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610663July 15, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY, POWER TRAIN
INCIDENT DETAILS: ON FRIDAY, JUNE 27TH, AROUND 7:15 A.M., I WAS IN MY CAR WITH MY 18 MONTH OLD SON GETTING READY TO LEAVE MY GARAGE. I PUT MY CAR IN REVERSE; HOWEVER, I NOTICED THE GEAR READOUT ON THE DASHBOARD WAS NON-FUNCTIONAL. I LOOKED DOWN AT THE GEAR SHIFT AND THE INDICATOR LIGHT WAS ALSO NON-FUNCTIONAL. I DECIDED I SHOULD RUN INTO THE HOUSE AND GET MY HUSBAND TO HAVE HIM LOOK AT THE CAR. I PUT THE CAR BACK INTO PARK, TOOK MY FOOT OFF THE BRAKE, AND TURNED TO TELL MY SON I WOULD BE RIGHT BACK. I OPENED THE DOOR AND STARTED STEP OUT OF THE CAR. I FELT THE CAR JERK VIOLENTLY AND THEN IT STARTED TO ROLL BACKWARDS. I WAS KNOCKED OFF MY FEET AND DRAGGED DOWN MY DRIVEWAY UNTIL MY CAR HIT MY NEIGHBOR'S TREE (APPROX.. 70? FROM WHERE THE CAR STARTED INSIDE THE GARAGE), WHERE IT STOPPED. THE EVENT CAUGHT THE ATTENTION OF MY NEIGHBOR WHO RAN OVER TO MY HOUSE TO ALERT MY HUSBAND. HE RAN OUT TO THE CAR, WHICH WAS RESTED AGAINST THE TREE. HE ATTEMPTED TO PUT THE CAR IN ?PARK?, HOWEVER THE GEAR SELECTOR WAS IN ITS ABSOLUTE FORWARD POSITION. HE THEN PULLED THE GEAR SELECTOR BACK INTO THE DRIVE POSITION (GEAR INDICATORS STILL NON-FUNCTIONAL) AND THE CAR MADE AN AUDIBLE ?SNAP? AND LURCHED FORWARD. MY HUSBAND DROVE THE CAR APPROX. 20? WHERE HE PARKED IT. MY HUSBAND, MADE A PHONE CALL TO THE GURNEE, IL HYUNDAI DEALERSHIP, THEY ADVISED HIM TO CALL THE HYUNDAI CUSTOMER CARE NUMBER (1-800-633-5151). HE WAS CONNECTED WITH A CASE MANAGER BY THE NAME OF MERRIETA. SHE TOOK NOTES OF THE INCIDENT AND ADVISED HIM TO HAVE THE CAR SENT TO THE NEAREST HYUNDAI DEALERSHIP FOR AN INVESTIGATION. THE CAR WAS PICKED UP BY TOW TRUCK JUNE 27TH AROUND 11AM AND DELIVERED TO THE GURNEE HYUNDAI DEALERSHIP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10610098July 12, 2014
ELECTRICAL SYSTEM
WHILE DRIVING AROUND 10 MPH ON THE EXPRESSWAY WITH TRAFFIC ALL THE LIGHTS ON DASH BOARD LIT UP AND THE CAR JUST TURNED OFF. I WAS ABLE TO SAFETY PULL CAR OVER TO THE RIGHT AND THEN A STRONG ODOR OF FIRE ENTERED THE VEHICLE. THEN SMOKE STARTED COMING FROM THE HOOD. NO FLAMES JUST SMOKE. WHAT'S EXTREMELY DISTURBING IS I JUST GOT AND OIL CHANGE FROM THE DEALERSHIP 3 DAYS PRIOR, I REQUESTED A CHECK OF THE ENGINE BECAUSE THE CAR SHUT OFF 3 TIMES ONE WEEK PRIOR TO INCIDENT. THE DEALERSHIP STATED THEY CHECK THE ENGINE AND TEST DROVE VEHICLE AND CAR WAS OK TO DRIVE. THIS CAR HAS HAD ISSUES FROM THE VERY FIRST WEEK OF PURCHASING. AND WHAT MAKES ME VERY UPSET AT THE TIME OF THIS ALMOST CATASTROPHIC INCIDENT IS MY WIFE AND 10 MONTH OLD CHILD WERE IN THE CAR DURING THIS INCIDENT. THIS CAR IS ABSOLUTELY THE WORST CAR I HAVE EVER OWNED. AND IT'S UNBELIEVABLE TO ME HOW THESE ARE STILL ON THE ROAD. RECALLING ONLY SEEMS TO PUT A BAND AID ON THE PROBLEM. WHAT'S NEEDED IS FULL CASH REFUNDS TO ALL OWNERS OF 2011 SONATAS. I BELIEVE THE 2011 SONATA MUST HOLD THE RECORD IN A VEHICLES WITH MOST PROBLEMS EVER RECORDED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10609021July 8, 2014
STEERING, POWER TRAIN, STRUCTURE:BODY
WHEN I PUT CAR IN DRIVE AND START TO DRIVE OFF IT COMES COMPLETELY OUT OF GEAR, I THEN HAVE TO POWER OFF CAR AND THEN RESTART AND IT MAY WORK OR I MAY HAVE SAME ISSUE A FEW TIMES BEFORE IT GOES IN GEAR. THIS HAS CAUSE MY CAR TO STALL, JERK WHEN IT DOES GO IN GEAR, STEERING WHEEL SHAKES WHEN DRIVING, AND CHECK ENGINE LIGHT HAS COME ON. SEPARATE ISSUE IS THE FRONT BUMPER IS POORLY MADE IF YOU BARELY TAP ANYTHING WHEN PARKING THE CLAMPS BREAK AND BUMPER STARTS TO COME APART. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607598July 1, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING COLUMN SHOOK AND MADE A RATTLING NOISE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,300 AND THE CURRENT MILEAGE WAS 15,900. UPDATED 8/28/14*CN UPDATED 09/16/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606629June 28, 2014
EXTERIOR LIGHTING
DRIVING ON THE HIGHWAY AT 70 MPH, THE COMPLETE LEFT REAR TAILLIGHT FELL OFF AND OUT OF THE VEHICLE, DANGLING ONLY BY THE LIGHT BULB WIRING HARNESS. ANOTHER DRIVER HAD TO FLAG DOWN MY WIFE DOWN TO GET HER ATTENTION THAT THE LIGHT HAD FALLEN OUT. ALL 4 BOLT HOUSING PIECES HAD CRUMBLE APART INTERNALLY CAUSING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605020June 22, 2014
TIRES
WAS LEAVING A LAKEFRONT BEACH ON A DUSTY DIRT ROAD GOING VERY SLOW BECAUSE OF ALL THE CARS PARKED AROUND ON A ONE LANE ROAD LEAVING THE BEACH. HAD NOT GONE MORE THAN 50 FT WHEN ALL OF A SUDDEN IT SOUNDED LIKE WE RAN OVER SOMETHING THAT MAY HAVE DAMAGED THE UNDERNEATH. STOPPED GOT OUT AND LOOKED BEHIND ME AND 2-3 EMBEDDED ROCKS WERE IN THE ROAD, NOT LOOSE ROCKS, I DO NOT KNOW IF ANY DAMAGE WAS CAUSED AS TODAY IS SUNDAY AND NOTHING IS OPEN. WHAT IS THE DISTANCE FROM THE BOTTOM OF THE CAR TO THE GROUND? IT HAS TO BE LOWER THAN ALL OTHER CARS AS THERE ARE THOUSANDS OF CARS TRAVELING OVER THIS AREA ANNUALLY AND IF CARS WERE HITTING THEM I WOULD ASSUME THEY WOULD HAVE BEEN REMOVED? ALSO WE HAD NEW TIRES INSTALLED THE DAY BEFORE SIZE P205R60-16. WERE THESE PROPER SIZE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604611June 19, 2014
ENGINE
I'M HEARING CRACKLING NOISES FROM THE ENGINE BAY, I SUSPECTED IT WAS THE TURBO. BUT AFTER RESEARCHING AND CHECKING FORUMS MANY PEOPLE ARE HEARING THE SAME NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598938June 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 40MPH, THE VEHICLE STARTED TO MAKE A LOUD KNOCKING SOUND AND IMMEDIATELLY THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTART IT AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,435.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599018June 17, 2014
STRUCTURE:BODY, EXTERIOR LIGHTING
FOUND LEFT REAR FENDER TAIL LIGHT ASSEMBLY NO LONGER MOUNTED. FURTHER INSPECTION FOUND ALL FOUR MOUNT STUD PLASTIC MOLDING BROKEN AWAY, LIGHT ASSEMBLY BEING SUPPORTED BY SINGLE ELECTRICAL CONNECTOR. DEALER SERVICE DEPARTMENT WAS NOT SURPRISED AND STATED THEY HAVE SEEN THIS ISSUE BEFORE, MOST LIKELY OVER TORQUED DURING MANUFACTURE. NOW, 6/17/2014, AT 68111 ODOMETER, THE RIGHT TAIL LIGHT ASSEMBLY, P/N 92402-3Q000, HAD THE SAME PHYSICAL/MECHANICAL FAILURE. THIS POSES A SERIOUS THREAT NOT ONLY TO OTHER VEHICLES INABILITY TO DETERMINE WHAT MY VEHICLE IS DOING BUT AS A FOREIGN OBJECT THREAT TO OTHER VEHICLES AS 5 POUND, TWO FOOT LONG PROJECTILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598710June 16, 2014
EXTERIOR LIGHTING
I WAS DRIVING DOWN A ROAD WHICH IS ONLY 25 MPH IN MY PARENTS NEIGHBORHOOD WHEN I TURNED AROUND TO HEAD BACK ONCE I GOT OUT THE CAR I NOTICED THAT MY DRIVERS SIDE TAILLIGHT WAS HANGING OUT BY THE WIRES. THERE WAS NO DAMAGE TO THE TAILLIGHT OR ON THE CAR, THE INSIDE PLASTIC PIECES WHERE IT IS MOUNTED TO THE CAR WERE BROKEN. GOING TO TRY CALLING HYUNDAI TOMORROW AS IT JUST HAPPENED TONIGHT. BUT AFTER READING ALL THE OTHER COMPLAINTS IT SOUNDS AS THOUGH THEY WILL DO NOTHING. THIS IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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