Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11575443March 5, 2024
ENGINE
Check engine light illuminates repeatedly causing the car to go into limp mode (max speed of 30) & at times it stalls while driving. I purchased it on 9/30/23 & check engine warning light has illuminated 20+ since then. I’ve repaired and addressed all of the codes. It also occasionally accelerates abruptly when stopped causing the car in front of me to be hit from behind. In addition to all of the above safety issues, it also has an extremely high oil consumption rate. The engine is faulty and needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574822March 1, 2024
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while the vehicle was idling at a stop light, the vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574847March 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Hyundai Sonata. The contact stated that while decelerating and approaching a stop light, the vehicle suddenly experienced a loss of motive power and stalled. The vehicle could not be restarted and was later towed to the local dealer who diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574547February 28, 2024
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while accelerating to 60 MPH, the vehicle stopped. Several warning lights were illuminated. The vehicle was towed to a local mechanic and a diagnostic test was performed. The mechanic completed a tune-up, and changed the oil, and the brakes however, the failure persisted. The mechanic informed the contact that the engine needed to be replaced and the vehicle was towed to the residence. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573914February 26, 2024
EXTERIOR LIGHTING
The headlights are stating headlight low and triangle with a exclamation ⚠️ appears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573795February 24, 2024
UNKNOWN OR OTHER
Car stalled then started smoking followed by flames. We exited vehicles and ran a safe distance away and called 911
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11573316February 22, 2024
STEERING
WHEEL LOCKED UP WHILE DRIVING, RED LIGHT CAME ON THE DASHBOARD. ONCE I TURNED CAR OFF AND BACK ON IT WAS FIXED, THIS IS THE SECOND TIME THIS HAS HAPPENED. ANY IDEA WAHT IT COULD BE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573032February 20, 2024
ENGINE
Knocking noise in the engine, super loud sound, engine sized up because there was a lubrication failure from the oil pump, rock arm bearing was gone on cylinder 3 crankshaft catastrophic damage, and tulsa hyundai send an application to hyundai USA and they refuse to fix my car because the previous owner didn't do 4 recalls that are not even close to be related to the problem in the engine. Abs light recall, seat belt recall, parking brake light switch recall and smart junction box recall, none of this has anything to do with the negligent fabrication on rotating parts in the oil pump, and rock arm bearings, this is very upsetting and disappointing that a recognized brand like hiunday did such a big mistake in fabrication and they found the perfect stupid excuse to wave their responsibility to the customers that invest their money on this cars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571756February 13, 2024
ENGINE
I am the only owner of a 2015 Hyundai Sonata: in December 2018 the car had a new engine put in when the mileage was 106,894 due to the engine burning oil much too fast. On 9/20/2023 while getting an oil change Jiffy Lube told me the oil was almost empty, as the engine was burning oil way too fast again. This was at mileage 162,148. I checked the oil periodically to make sure the engine had oil. I added a quart around 163k and on Feb 3, 2024 I checked the oil at 165,000# miles on it barely had any oil in. I filled with about four quarts and then I started the car. Upon starting there was an explosion in the engine and all the oil drained out. My complaint is Hyundai replaced a know defective engine with the same defective engine, which unknowingly to me but me at risk driving the car. I am lucky the engine did not blow while driving on the highway. In researching after the engine blew the second time I found there was class action suits for this same problem in the past and there was some settlement. I do not know if the NHTSA was involved
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570979February 9, 2024
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Sonata. The contact stated that the engine was consuming an excessive amount of engine oil. There was no warning light illuminated. The contact was frequently topping off the engine oil between scheduled oil change service. The vehicle was taken to a dealer and a 3,000-mile oil consumption test was performed. The test concluded that the vehicle was consuming an excessive amount of engine oil. The contact rejected the results. In addition, the contact stated that the brake pads were frequently replaced due to the vehicle shuddering upon the depression of the brake pedal. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571014February 9, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Car was going approximately 50 miles an hour on a side street when warning lights went on, brakes stopped working, and the engine smoked and appeared to catch on fire. Car was steered into a parking lot and abruptly placed in park. Occupant grabbed valuables and quickly exited the vehicle. At that point, the front of the vehicle, under the hood went up in flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11570666February 7, 2024
ENGINE
The same as all other Hyundai I’ve seen from 2011 to 2019. Error code reads P1326 manufacturer control. the vehicle shut off on me 65 on the highway without warning. hook up the car to the computer and it has returned no code so we troubleshoot by that the starter was burnt up and we replace it everything‘s fine for two days. Then of course I get the manufacturer code P1326 and find out that 100s are not thousands of Hyundai have been recalled for the same issue. Also, like all other complaints, I’ve seen car went into limp mode or reduced power mode and the check engine light is flashing
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11567907January 25, 2024
ENGINE
Engine has an oil consumption issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567201January 23, 2024
ENGINE
About 20000 miles ago, I was informed by my servicing center that my Sonata came it without oil on the dipstick. My car currently has 90k and my engine is burning about 1qt of oil every 1000 miles. Many people have been having issues with these engines from Hyundai and Kia. My engine has been a part of a class action lawsuit regarding this problem but my specific model is never included even though the engine is. I've been checking my oil regularly and keep oil in my trunk at all time since this first happened but I'm getting close to my car being out of warranty. When I get my oil regularly changed at 3k - 4k miles, well below the the suggested 6k, is it my responsibility to add oil all the time or is it the responsibility of Hyundai to replace my engine for being faulty? My warranty expiration is coming up and I'm keeping this engine alive by adding the needed oil and even though my engine is part of a class action lawsuit. I'm not going to get any benefit of warranty extension or replacement from that lawsuit as my specific model isn't listed. I have a Sonata Eco 1.6 liter and it always the Sonata 2.0 and 2.4 they are listed even though the Tuscan with a 1.6 engine, the same as mine are included. There are thousands upon thousands of these vehicles on the road burning oil. It's bad for the environment and a ticking time bomb for everyone driving them. We need an investigation into these faulty engines and an actual fix from Hyundai and Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566785January 21, 2024
ENGINE, UNKNOWN OR OTHER
Car has a distinct burning smell when driving it. This has been going on since late summer of 2023. I moved to a different state from NC to AL. Had it inspected and because it wasn’t smelling at the time the mechanic stated there were no issues. Also, got a recall for campaign 993 with my vin number from Hyundai and no dealership will honor it bc when they look up the vin it says no recall due. Please help me rectify this situation so I’m not out of a car. I don’t know if it’s bc I relocated that I’m not getting cooperation. I’m not able to even schedule an appt with the dealership bc of this. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565364January 13, 2024
UNKNOWN OR OTHER
I was driving down [XXX], about 20 miles southwest of Atlanta when I saw flames and smoke come underneath the hood of my car. I pulled over to the right shoulder and I was able to exit the vehicle before the entire front engine compartment was melted and engulfed in flames. Local FD responded and extinguished the fire. FD was unable to explain what may have caused the issue. Vehicle is a total loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11564585January 10, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. A person stated the wrong email address is listed, never filed a complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562726December 30, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
The car has been having problems with oil consumption. The problem became known in 2022, but the dealer/service department (Frank Hyundai, National City, CA 91950) did not take care of the issue and did not care about safety. The dealer told me, "Your car is OK." On 7/3/2023, the engine light came on. A second round of oil consumption tests began along with a 90,000-mile service, including replacements of filter assy and gasket, four new tires and front and rear brakes, spark plugs, suspension/steering repair, shaft assy, engine repair, cooling system service, and fuel induction service. Shortly after, the car slows down even when my foot is on the accelerator. It feels as though the vehicle will stop. I can see the rpm gauge erratically going up and down. The car lurches or jerks. I reported the jerky problem to the dealer at the second 1000-mi oil consumption test, but the dealer did not make any diagnostic tests or repairs because, per the dealer, "it did not jerk while we test-drove it." The problem continues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562727December 30, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The car has been having problems with oil consumption. The problem became known in 2022, but the dealer/service department (Frank Hyundai, National City, CA 91950) did not care for the issue or safety. The dealer told me, "Your car is OK." On 7/3/2023, the engine light came on. A second round of oil consumption tests began along with a 90,000-mile service, including replacements of filter assy and gasket, four new tires and front and rear brakes, spark plugs, suspension/steering repair, shaft assy, engine repair, cooling system service, and fuel induction service. Shortly after, the car slows down even when my foot is on the accelerator. It feels like the vehicle will stall/stop (while driving in the middle of the road). I can see the rpm gauge erratically going up and down. The car lurches or jerks. I reported the jerky problem to the dealer at the second 1000-mi oil consumption test, but the dealer did not make any diagnostic tests or repairs because, per the dealer, "it did not jerk while we test-drove it." The problem continues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562177December 27, 2023
POWER TRAIN
When I press on the brake the vehicle accelerate before it slows down. Sometime the car accelerates for no reason. This has been a recent problem for the past few months. The engine has been replaced from a prior recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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