Hyundai Sonata Complaints (2010)

345 consumer complaints on file.

#10562631February 3, 2014
STRUCTURE:BODY
UPON ATTEMPTING TO ENTER VEHICLE AT PASSENGER SIDE DOOR, DOOR HANDLE CAME OFF IN HAND AND DOOR COULD NOT BE OPENED BY NORMAL MEANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559601January 13, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT EXTERIOR PLASTIC DOOR HANDLES WERE DEFECTIVE AND THAT THE REAR DRIVER'S SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559183January 9, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR, THE HANDLE BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558782January 7, 2014
SERVICE BRAKES
DEFECTIVE REAR BRAKES. ONE REAR BRAKE PAD WAS DOWN TO METAL. GRINDING AND SMOKING. PADS AND ROTORS WERE REPLACED BY HYUNDAI DEALER. NOW AT 38,000 MILES CAR IS IN LOCAL SHOP FOR SAME WORK. ONE OF THREE PADS ARE DOWN TO METAL. DIAGNOSED AS DEFECTIVE BRAKE CALIPER. CLAIM WILL BE MADE TO HYUNDAI BUT MANY OTHERS HAVE BEEN DENIED PER INTERNET AND N.Y. CLASS ACTION LAWSUIT. THIS IS CONSIDERED TO BE A POSSIBLE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558536January 5, 2014
STRUCTURE:BODY
TWO EXTERIOR DOOR HANDLES, ONE ON THE FRONT PASSENGER SIDE AND ONE ON THE REAR DRIVER'S SIDE BROKE OFF IN MY HAND. THIS HAPPENED WITHIN A COUPLE OF HOURS OF EACH OTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557863December 30, 2013
SERVICE BRAKES
THE REAR DRIVER SIDE BRAKE WAS MAKING A GRINDING NOISE. TOOK TO THE SHOP AND THEY SAY THE CALIPER IS WORKING UNEVEN AND CAUSING THE PAD TO BRAKE DOWN FASTER THAN NORMAL, IT WAS ON BARE MEDAL. COULD THIS BE THE CROSSBAR RECALL CAUSING THIS TO GET UNEVEN OR AN UNRELATED ITEM? THE OTHER SIDE STILL HAD 40% PAD ON IT. THIS SEEMS LIKE A PROBLEM TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557864December 30, 2013
STRUCTURE:BODY:DOOR
REAR DRIVER DOOR HANDLE JUST FELL OFF THE CAR WHEN TRYING TO OPEN DOOR. HAD TO REPLACE ENTIRE HANDLE ASSEMBLY. NEVER HAD THIS EVER HAPPEN IN ANY CAR I HAVE EVER OWNED, AND I HAVE OWNED QUITE A FEW OLDER CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557066December 23, 2013
STRUCTURE:BODY
THE REAR DRIVER-SIDE DOOR HANDLE FELL OFF THE VEHICLE; THE PLASTIC USED TO ATTACH THE HANDLE TO THE INTERIOR PORTION OF THE MECHANISM SIMPLY BROKE INSIDE THE DOOR -- NO DAMAGE HAD BEEN DONE PRIOR TO THE HANDLE AND IT WAS NOT USED HARSHLY. THE PASSENGER-SIDE FRONT DOOR HANDLE HAS BECOME VERY LOOSE AND THE PLASTIC ON THE INSIDE OF THE DOOR HANDLE APPEARS TO BE CRACKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557112December 23, 2013
SERVICE BRAKES
WE HAD TO REPLACE THE REAR BRAKE PADS IN AUGUST 2013 AND NOW IN DECEMBER 2013 HAVING AN ISSUE WITH THE REAR DRIVER SIDE PAD STICKING. AFTER HEARING THE GRINDING NOISE AGAIN I TOOK IT TO THE REPAIR SHOP. THEY ARE REPLACING THE ROTOR, PADS AND CALIPERS FOR FAILURE TO FUNCTION AT A COST OF $400. THE FRONT PADS WERE STILL IN GOOD CONDITION. THESE ARE HYUNDAI OEM BRAKES. I HAVE BEEN READING NUMEROUS COMPLAINTS ABOUT REAR BRAKE ISSUES ON OTHER 2010 HYUNDAI VEHICLES. I HAVE ALSO READ THAT THERE IS A CLASS ACTION LAW SUITE IN NEW YORK OVER THIS SAME ISSUE. I WANTED TO MAKE A REPORT AND POSSIBLY FIND OUT IF THERE ARE ANY PLANS FOR AN INVESTIGATION. HYUNDAI DOES NOT SEEM TO HAVE ANY PLANS TO RECALL SINCE THE ISSUE SEEMS TO HAVE EXISTED ALONG TIME. THIS IS FAR FROM NORMAL WEAR AND TEAR AND AT THE COST OF THE PURPOSED (BY HYUNDAI SERVICE) PERIODIC REMOVAL, CLEANING, AND LUBING OF THE BRAKE PADS. THIS IS NOT NORMAL ON ANY OTHER CAR AND I CANNOT SEE THIS A NON ISSUE. THAT IS NOT TO MENTION THE DANGER OF POSSIBLE BRAKE FAILURE. IS HYUNDAI WAITING FOR SOMEONE TO DIE FIRST? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556157December 16, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND BOTH REAR DOOR HANDLES WERE FRACTURED. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR PLASTIC DOOR HANDLES WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556192December 16, 2013
SUSPENSION, WHEELS
SONATA PULLING TO THE LEFT UNDER NORMAL DRIVING. PERFORMED WHEEL ALIGNMENTS 7 MONTHS AGO, CAR RAN FINE FOR ABOUT 2 MONTHS. ONLINE RESEARCH INDICATES THIS MODEL HAS A FACTORY ALIGNMENT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555807December 12, 2013
STRUCTURE:BODY
BOTH OF THE REAR PASSENGER DOOR HANDLES BROKE OFF OF THE DOORS WITHIN TWO WEEKS OF EACH OTHER, UNDER NORMAL USE. AT THE TIME OF THE INCIDENT, MY WIFE'S 2010 SONATA HAD JUST OVER 78,000 MILES ON THE ODOMETER, JUST OVER THE 75000 BUMPER TO BUMPER WARRANTY. I CONTACTED THE SERVICE DEPARTMENT AT THE DEALERSHIP ON TWO SEPARATE OCCASIONS, AND WAS TOLD THAT THE HANDLES WERE NOT COVERED UNDER WARRANTY AND THAT MY BEST OPTION WOULD BE TO CONTACT HYUNDAI AMERICA TO SEEK A RESOLUTION. I DID THAT AND OPENED A CASE WITH THEM. AFTER PROVIDING INFORMATION ON THE VEHICLE, I WAS TOLD THAT THERE WAS NO RECALL FOR THE COMPONENTS AND NONE WAS BEING CONSIDERED. I BELIEVE THAT THIS IS A MAJOR SAFETY CONCERN FOR THE VEHICLE IF A RESCUE ATTEMPT HAD TO BE MADE. NOT TO MENTION THAT THIS IS A TERRIBLE INCONVENIENCE, SINCE WE HAVE TWO SMALL CHILDREN AND HAVE TO FIND OTHER WAYS OF ACCESSING THE PASSENGER SEATS OTHER THAN WITH THE DOORS. THE HANDLES ARE MADE OF PLASTIC, AND I BELIEVE WOULD BE PRONE TO YET ANOTHER BREAKAGE IF REPLACED WITH FACTORY PARTS. THIS IN MY OPINION, IF FAULTY ENGINEERING AND WORKMANSHIP ON THE PART OF HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555444December 10, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS SENT A SAFETY RECALL LETTER FROM HYUNDAI STATING THAT THE STOP LAMP SWITCH INTERMITTENTLY MALFUNCTIONS. THIS HAPPENS TO ME CONTINUOUSLY. I TOOK IT TO A REPAIR SHOP WHEN I WAS VACATIONING IN CHICAGO, AS I THOUGHT THERE WAS A PROBLEM WITH MY CAR, AND THAT I MIGHT BE IN A DANGEROUS ROAD SITUATION. THEY CHECKED IT OUT AND COULD FIND NOTHING, BUT I STILL HAD TO PAY FOR THE DIAGNOSIS. I HAVE ASKED HYUNDAI TO REIMBURSE ME FOR THIS SINCE IT TURNS OUT TO BE A MALFUNCTION, THAT CAUSED ME TO SPEND MONEY TO TRY TO DIAGNOSE. THEY REFUSE TO REIMBURSE ME, EVEN THOUGH THEY ADMIT IT IS A MALFUNCTION ON THEIR PART...BUT I WASN'T NOTIFIED OF THIS UNTIL 4 MONTHS AFTER BEING CHARGED TO TRY AND FIGURE OUT WHAT WAS GOING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554205November 30, 2013
STRUCTURE:BODY:DOOR
I OWN A 2010 HYUNDAI SONATA, WHICH HAS NEVER BEEN IN AN ACCIDENT AND I HAVE OWNED THE VEHICLE SINCE NEW. SINCE JULY 2013, I HAVE HAD 3 DOOR HANDLES BREAK OFF IN MY HAND. I AM A SINGLE PERSON, THAT DOES NOT HAVE CONTINUOUS USE OF THE PASSENGER SIDE FRONT AND REAR HANDLES OR THE DRIVER SIDE REAR DOOR. AT THIS TIME, I HAVE ONE DOOR HANDLE LEFT ON MY CAR, WHICH IS THE DRIVER SIDE AND VERY WORRIED IF THIS FALLS OFF, I WILL NOT BE ABLE TO GET INTO MY VEHICLE. AT THIS POINT, THE VEHICLE IS UNSAFE. IF I HAD ANYONE IN MY VEHICLE AND WAS IN AN ACCIDENT, THE RESCUE ATTENDANT WOULD NOT BE ABLE TO ASSIST IN GETTING PEOPLE OUT. I HAVE TALKED TO THE DEALERSHIP SERVICE DEPT. AND THE HYUNDAI CUSTOMER CARE AND WAS TOLD BECAUSE OF MILEAGE, I AM OUT OF WARRANTY AND HYUNDAI WILL NOT COVER THE REPLACEMENT OF THE DOOR HANDLES. BECAUSE THIS IS NOT A NORMAL WEAR AND TEAR ISSUE, BUT I BELIEVE THIS IS A MANUFACTURE DEFECT OF THE DOOR HANDLES AND A SAFETY ISSUE, HYUNDAI SHOULD ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554170November 29, 2013
STRUCTURE:BODY
I HAVE A 2010 HYUNDAI SONATA WITH APPROXIMATELY 77,000 MILES ON IT. MY PASSENGER SIDE DOOR HANDLE CAME OFF TODAY, 11/29/13. THIS IS THE 2ND ONE IN THE LAST 6 MONTHS THAT HAS COME COMPLETELY OFF WHEN SOMEONE TRIED TO OPEN IT. THIS HAPPENED DURING NORMAL CONDITIONS AND USE. THE HANDLES ONLY HAVE PLASTIC CLIPS HOLDING THEM ON. I FEEL THAT THIS IS A BIG PROBLEM AND COULD BE A SERIOUS SAFETY HAZARD. HYUNDAI NEEDS TO LOOK INTO THIS AND RECALL AS IT SEEMS TO BE A HUGE PROBLEM THAT MANY OWNERS ARE HAVING. THE DEALER QUOTED ME A PRICE OF $250 TO REPLACE IT WITH ONE THAT WAS PAINTED TO MATCH MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554013November 27, 2013
STRUCTURE:BODY
RIGHT FRONT DOOR HANDLE BROKE OFF WHILE STANDING STILL UNDER NORMAL USE WHEN MY 15-YEAR OLD SON OPENED IT. NOT COVERED BY WARRANTY AS 60K HAD PASSED AND DEALER WOULD NOT COVER. I HAD DEALER REPLACE HANDLE. FIVE MONTHS LATER, LEFT REAR DOOR HANDLE BROKE OFF WHEN MY 13-YEAR OLD DAUGHTER OPENED IT WHILE GETTING IN CAR. BOTH EVENTS HAPPENED UNDER NORMAL USE BUT STANDING STILL. THIS COULD POSE A SAFETY HAZARD IF IT CAUSES THE DOOR TO OPEN WHILE THE CAR IS MOVING. I CONTEND THAT THERE IS A DESIGN DEFECT IN THAT THE DOOR HANDLE IS NOT DESIGNED STURDY ENOUGH (IT IS PLASTIC), AND HYUNDAI SHOULD FIX AND RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554021November 27, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT HE ATTEMPTED TO OPEN THE REAR PASSENGER'S SIDE DOOR AND THE HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ENTIRE HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553711November 25, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER'S SIDE DOOR HANDLES BECAME BECAME DISENGAGED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553526November 23, 2013
STRUCTURE:BODY:DOOR
I AM FILING A COMPLAINT REGARDING THE DOOR HANDLES ON HYUNDAI VEHICLES. I DRIVE A HYUNDAI SONATA AND HAVE HAD THE DOOR HANDLE BREAK OFF THREE SEPARATE TIMES IN MY HAND. WHEN I HAVE TAKEN IT IN TO GET FIXED, I AM TOLD THAT THIS IS A COMMON OCCURRENCE, THEY REPLACE IT WITH THE SAME STYLE HANDLE AND SEND ME ON MY WAY. MY CONCERN WITH THIS, BESIDES THAT IT IS A KNOWN DEFECT THAT IS NOT COVERED BY THE COMPANY, IS THAT IT IS A SAFETY ISSUE. I HAVE A YOUNG CHILD IN A CARSEAT IN MY CAR WITH ME ALMOST ALWAYS. IF THE DOOR HANDLES CONTINUE TO BREAK OFF, THERE IS NO WAY FOR ME TO ENTER THE CAR FROM THE OUTSIDE AND SHE IS TRAPPED INSIDE THE CAR IN HER CARSEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553308November 22, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER'S SIDE DOOR HANDLES BECAME FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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