Hyundai Sonata Complaints (2002)

320 consumer complaints on file.

#10094223September 23, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE CONSUMER STATED THE AIR BAG SENSORS WERE DEFECTIVE. THE OWNER TOOK THE VEHICLE BACK TO THE DEALER AND HAD THE WIRING HARNESS WAS REPAIRED ON THE PASSENGER SIDE. THE SENSOR LIGHT CONTINUED TO ILLUMINATE. PROVIDE FURTHER DETAILS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093036September 22, 2004
WHEELS:HUB
FACTORY INSTALLED HUB CAPS TURN ON WHEELS WITH ACCELERATION AND BRAKING, CAUSING PRESSURE ON TIRE VALVE STEMS. THIS LEADS TO PIERCING OF TIRE VALVE STEM AND RAPID DEFLATION OF TIRE. HUB CAPS HAVE JAGGED EDGES ON HUB CAP WHERE CONTACT IS MADE WITH TIRE VALVE STEM. THERE IS NO MECHANISM TO PREVENT THE HUB CAPS FROM MOVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093056September 22, 2004
TIRES, TIRES:VALVE, WHEELS
BF GOODRICH TIRES (20565H15) ON A 2002 HYUNDAI SONATA. AFTER LESS THAN 50 MILES FRONT LEFT TIRE WENT FLAG DUE TO A SEVERED VALVE STEM. STEM WAS SEVERED BY HUB CAP MOVEMENT. REMOUNTED TIRE, AND TIRE LEAKED WHILE DRIVING ON HIGHWAY. REMOVED ALL HUB CAPS FOR NOW. HYUNDAI BLAMING TIRE MANUFACTURER, BUT SIZE IS RECOMMENDED SIZE AS STATED ON AUTO SPECIFICATIONS. THIS IS A POTENTIALLY DANGEROUS SITUATION FOR ANYONE WHO CHANGES TIRE BRANDS ON THIS MODEL. TIRE DEALERS SHOUL DBE MADE AWARE OF THIS PROBLEM BEFORE SOMEONE IS NEEDLESSLY INJURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091095September 16, 2004
ELECTRICAL SYSTEM, SUSPENSION:FRONT:WHEEL BEARING
ELECTRICAL SYSTEM. I HAVE ALREADY FILED ONE COMPLAINT ON THE CHECK ENGINE LIGHT AND THE SENSORS. IT HAS BEEN IN THE DEALERSHIP 9 TIMES PRIOR TO THIS ONE. NOW IT IS A CAM SENSOR AND I BELIEVE A SPEED SENSOR. NOT ONLY THAT BUT BOTH WHEEL BEARINGS ARE BAD. IT HAS ROUGHLY 78,000 MILES. YOU CAN ONLY GET PARTS AT A DEALERSHIP. THE PARTS ARE NOT ONLY OVERPRICED, BUT THE DEALERSHIP CHARGES OUTRAGEOUS PRICES TO DO ANYTHING. YOU CAN UNHOOK THE BATTERY AND THE LIGHT WILL STAY OFF FOR A COUPLE OF MONTHS AND THEN IT COMES BACK ON. I TAKE IT TO THE DEALERSHIP AND THEY SUPPOSEDLY FIX IT AND THE LIGHT COMES BACK ON IN A SHORTER AMOUNT OF TIME THAN UNHOOKING THE BATTERY. I HAVE SPOKE WITH HYUNDAI WHEN THE PROBLEMS STARTED AND ALL YOU GET IS WE'LL FIX IT UNTIL THE WARRANTY IS UP THEN YOU ARE OUT OF LUCK. I CAN'T KEEP THE CHECK ENGINE LIGHT OFF LONG ENOUGH TO EVEN SELL IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092352September 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CONSUMER STATED THAT SHE WAS HAVING TOO MANY PROBLEMS WITH HER VEHICLE AND DOES NOT WANT IT ANYMORE. THE ENGINE LIGHT KEPT COMING ON AND SHE TOOK THE VEHICLE TO THE DEALER, WHO STATED THE FUEL INJECTION SYSTEM WAS GOING BAD. THE VEHICLE HAD ONLY 300 MILES ON IT AT THE TIME. THEN AFTER THAT WAS REPAIRED. SHE DROVE IT A WHILE AND THE ENGINE LIGHT STARTED TO COME ON AGAIN. THIS TIME WHEN SHE TOOK IT IN TO THE DEALER, SHE WAS TOLD THE O2 SENSOR WAS BAD. THIS ALSO WAS REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089364August 19, 2004
SERVICE BRAKES, HYDRAULIC
PROBLEMS WITH BRAKE EQUIPMENT ON HYUNDAI SONATA.*MR WHILE BRAKING THE CONSUMER HEARD A NOISE FRONT HE REAR OF THE VEHICLE. OVER TIME THE NOISE PROGRESSED INTO A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER AT 19400 MILES AND THE CONSUMER WAS INFORMED THAT THE REAR BRAKE PADS NEEDED TO BE REPLACED. THE TECHNICIAN SHOWED THE CONSUMER THE CORRODED AND DIRTY SURFACES THAT THE BRAKE PAD HOLDER RESTED ON. THIS SURFACE IS HORIZONTAL AND DOES NOT ALLOW THE SURFACE TO DRAIN OR CLEAN ITSELF. THE BRAKE ROTORS WERE REPLACED BY THE DEALER BUT THE CONSUMER WAS CHARGED $160. FOR THE LABORS AND BRAKE PADS. THE CONSUMER BELIEVES THAT HAVING THE BRAKE REPLACED AT 19000 MILES IS UNREASONABLE AND REQUEST REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087558August 4, 2004
TIRES:VALVE, WHEELS:HUB
GOODRICH CONTROL PLUS TIRES CAUSED PROBLEMS WITH 2002 HYUNDAI SONATA. *MR THIS PROBLEM HAS BEEN PRESENT SINCE THE FIRST DAY OF OWNERSHIP. WITH 25 MILES ON THE TIRES, A FLAT TIRE WAS PRESENT. THE TIRE DEALER INFORMED THE CONSUMER THAT THE VALVE STEM HAD BEEN CUT AND NEEDED TO BE REPLACED. TWO DAYS LATER ANOTHER FLAT TIRE WAS PRESENT. THE LEFT FRONT TIRE EACH TIME. IT WAS RECOMMENDED TO CHANGE FROM A "T" SERIES RATED TO TIRE TO AN "H" RATED TIRE. SOON AFTER PLACING THE "H" RATED TIRE, AND USING A SHORTER VALVE STEM, THE HUB CAPS CONTINUED TO ROTATE ON THE RIM, CAUSED BY THE TIRE FLEXING AGAINST THE HUB CAP. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083177August 2, 2004
VEHICLE SPEED CONTROL:LINKAGES, AIR BAGS:FRONTAL
WE RECENTLTY PURCHASED A USED BUT SHOWROOM CONDITION HYUNDAI SONATA WITH SOMEWHERE AROUND 29,000 MILES ON IT FROM A DEALERSHIP. AFTER ABOUT THREE WEEKS MY SON HAD TO LEAVE IT IN A PARKING LOT. THE THROTTLE/CRUISE CONTROL CABLE (EVEN THO HE DID NOT HAVE THE CRUISE CONTROL ON) WAS STUCK. HE THOUGHT THE PROBLEM WAS FIXED SO HEDROVE THE CAR A FEW MORE WEEKS AND WAS ON HIS WAY HOME WHEN THE SAME THING HAPPENED AGAIN ONLY THIS TIME HE RAN INTO A UTILITY POLE. THE CAR WAS DAMAGED PRETTY BADDLY BUT THANK THE LORD HE WAS NOT. HE COULD HAVE BEEN KILLED. THE UTILITY COMPANY IS CHARGING US ABOUT $4000.00 OR MORE DOLLARS FOR THE WORK THEY HAD TO DO TO THE POLE. I CALLED HYUNDAI CONSUMER AFFAIRS. THE CAR IS AT A HYUNDAI DEALERSHIP. CONSUMER AFFAIRS IS MAILING ME A FORM TO FILL OUT. I DO NOT KNOW IF HYUNDAI IS GOING TO CLAIM RESPONSIBLITY OR NOT. I FEEL THAT THIS PROBLEM NEEDS TO BE RESEARCHED TO SEE IF THERE HAVE BEEN ANY OTHER PROBLEMS WITH THE THROTTLE/CRUISE CONTROL STICKING MAKING IT IMPOSSIBLE TO STOP OR CAUSING ANY OTHER PROBLEM. I HATE TO SEE SOMEONE DIE FROM THIS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10079450June 17, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE OPENING THE DRIVER'S DOOR CONSUMER NOTICED THAT THE DOOR HANDLE WAS SHARP. CONSUMER'S HAND WAS CUT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DOOR HANDLE NEEDED TO BE REPLACED, AND HE REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10072686May 16, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HYUNDAI SONOTA 2002 HAD FRONT ROTORS REPLACED AT 10,500 MILES DUE TO WARPING. FRONT PADS WERE IN EXCELLENT CONDITION. AT 43,500, WAS TOLD BY DEALERSHIP ALL 4 ROTORS WERE WARPED DURING STATE INSPECTION. SO, ONLY 33,000 MILES ON NEW FRONT ROTORS. BOTH FRONT AND REAR BRAKE PADS WERE STILL IN EXCELLENT CONDITION (VIRTIUALLY NEW). THIS DOCUMENTED ON THE CARS STATE INSPECTION REPORT DONE BY THE DEALERSHIP. DEALERSHIP CONTACTED LOCAL HYUNDAI REP WHO REFUSED TO REPLACE ROTORS. REASON, EXCESSIVE BRAKING BY DRIVER SO NOT FAULTY MATERIALS FROM HYUNDAI. TWO REPORTS DON'T COINCIDE. EXCESSIVE BRAKING AND EXCELLENT BRAKE PASDS. LOCAL REP DID NOT COME INTO DEALERSHIP TO VIEW CONDITION OF CAR OR DO ANY INVESTIGATING INTO POTENTIAL FAULTY MANUFACTURING MATERIALS. OWNER FILED A COMPLAINT WITH HYUNDAI CONSUMER AFFAIRS. CREDIT THE DEALERSHIP FOR COMPLIMENTARY CUTTING OF ROTORS BUT HISTORY SHOWS ROTORS WILL WARP AGAIN AFTER CUTTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068435May 6, 2004
AIR BAGS:FRONTAL, EQUIPMENT
DRIVING AT 25 - 30 MPH I WAS HIT HEAD ON BY ANOTHER MID SIZE VEHICLE. I SUSTAINED HEAD, NECK, AND BACK INJURIES AND MY AIRBAGS DID NOT DEPLOY. MY CONCERN IS THAT I HAVE A 2003 HYUNDAI SONATA WILL THOSE BAGS NOT DEPLOY IN A HEAD ON? MY WIFE AND CHILD DRIVE THE 2003 . I AM VERY CONCERNED. MY INSURANCE COMPANY WANT TO "REPAIR" MY VEHICLE THAT FAILED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10049981April 8, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, AIR BAGS:FRONTAL
WHILE DRIVING 50 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, THE DUAL AIRBAGS DID NOT DEPLOY, INSTEAD THE AIRBAG SENSOR LIGHT CAME ON. *AK THE RADIATOR HAD BROKEN ALSO. *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10065105March 29, 2004
ELECTRICAL SYSTEM
ONSUMER STATED EVERY TIME SHE EXITED THE VEHICLE SHE WAS BEING SHOCKED. DEALER INDICATED THERE WAS AN ELECTRICAL SHORT, BUT HDS NOT DETERMINED WHERE IT WAS COMING FROM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058613February 20, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH FRONT DOORS INSIDE HANDLES HAVE CHROME PLATING PEELING AT SEAM. THIS PRESENTS A HAZARD BECAUSE THE SEAM IS AT THE TOP PORTION OF THE HANDLE AND CUT MY WIFE'S FINGER. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10054492January 20, 2004
SERVICE BRAKES, HYDRAULIC
CAR MAKES A LOUD SCREECHING SOUND WHEN COMING TO A STOP. DEALER HAS INSPECTED THE BRAKES, AND SAYS THEY ARE AT 90%. DEALER HAS BEEN UNWILLING TO INVESTIGATE THE SOURCE OF THE SCREECHING SOUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052792January 10, 2004
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
I PURCHASED A 2002 HYUNDAI SONATA AND HAVE HAD NOTHING BUT TROUBLE WITH IT. TO DATE WE HAVE HAD THE O2 SENSORS REPLACED DUE TO NUMEROUS CHECK ENGINE INDICATORS. WE HAVE HAD THE CLUTCH REPLACED, THE TRANSMISSION REPLACED, THE CLUTCH DEPRESSION SWITCH AFTER HAVING THE CLUTCH AND TRANSMISSION REPLACED THE SWITCH FAILED TO WORK CONSISTENTLY PREVENTING THE CAR FROM STARTING. AFTER HAVING THE SWITCH REPLACED, THE VERY NEXT DAY I SMELLED AN ELECTRICAL BURNING SMELL WHICH THEN CAUSED MY HEADLIGHTS TO DIM THE HEATER FAN/MOTOR TO DROP IN SPEED AND THE WINDSHIELD WIPERS TO MOVE VERY SLOWLY. I BROUGHT THE CAR TO THE DEALERSHIP, HOUSER HYUNDAI OF SPRINGFIELD, MA. AND WHILE WAITING FOR THE SERVICE BAY DOORS TO OPEN THE CAR WAS ENVELOPED IN A CLOUD OF SMOKE THE INSTANT I TURNED THE HEATER ON (JANUARY 10, 2004) TEMP OUTSIDE WAS -9 DEGREES. AT ANY RATE THE SERVICE MANAGER WAS NOTIFIED THE INSTANT I SMELLED SOMETHING BURNING BUT HE DID NOT SEE THE SMOKE WHEN I WAS WAITING AT THE DEALERSHIP THE NEXT DAY. HE DID ADMIT TO SMELLING THE BURNING ??? BUT COULD NOT DUPLICATE THE PROBLEM WHEN WE LEFT IT TO BE CHECKED AND I WAS TOLD THERE WAS NOTHING THEY COULD DO. THE OLD SAYING GOES WHERE THERE IS SMOKE THIS "FIRE" SO I AM CHECKING IT OFF AS SUCH IN THIS COMPLAINT. THE CAR IS AND HAS BEEN A SAFTEY CONCERN TO ME AND MY FAMILY. I HAVE A CO-WORKER AND MY WIFE AS WITNESSES TO BOTH THE BURNING SMELL AND ELECTRICAL "LOAD" MALFUNCTIONS DUE TO WHAT EVER HAS SHORT CIRCUITED AND MY WIFE IN PARTICULAR OBSERVED THE "SMOKE" BILLOWING FROM BENEATH THE CAR ON THE DAY WE BROUGHT IT TO THE DEALERSHIP. I FULLY INTEND TO FILE A COMPLAINT AS WELL WITH THE MASSACHUSETTS STATE GOVERNMENT OF WHICH I AM EMPLOYED UNDER THE "LEMON LAW." RESPECTFULLY; DALE WYMAN. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10048690November 25, 2003
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 25 MPH THE DRIVER'S SIDE SIDE IMPACT AIR BAG DEPLOYED INADVERTENTLY. THE CONSUMER HAD THREE CHILDREN IN THE VEHICLE, TWO OF WHICH WERE DISABLED AT THE TIME OF THE INCIDENT. THERE WERE NO INJURIES IN THIS INCIDENT. THE MANUFACTURER AND THE DEALER HAVE BEEN INFORMED OF THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037683November 5, 2003
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT NORMAL SPEED, THE AIR BAG DEPLOYED. THERE WAS NO WARNING PRIOR TO THE DEPLOYMENT. *AK *SCC THE CONSUMER CONTACTED THE MANUFACTURER AND WAS TOLD THE VEHICLE WAS ON RECALL, HOWEVER THEY DID NOT HAVE THE CONSUMERS ADDRESS TO NOTIFY HIM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041491October 8, 2003
ELECTRICAL SYSTEM
I HAVE A 2002 HYUNDAI SONATA THAT I BOUGHT NEW IN APRIL OF 2002. AS OF MARCH OF THIS YEAR AT 27,700 MILES, IT HAS BEEN IN THE SHOP FOR THE CHECK ENGINE LIGHT 5 SEPARATE TIMES. THE FIRST TIME IT SHOWED AN OXYGEN SENSOR. WITHIN THE NEXT 100 MILES IT WAS ON AGAIN, THIS TIME IT WAS AN EVAP CODE AND THEY SAID IT WAS THE FUEL PUMP SEAL SO THEY TIGHTENED IT. WITHIN ANOTHER 100 MILES IT CAME ON AGAIN AND WAS ANOTHER OXYGEN SENSOR. IT CAME ON AGAIN AFTER ABOUT 3 MONTHS (AND AROUND 9,000 MILES) AND THIS TIME IT WAS THE EVAP CODE AGAIN AND THEY SAID THAT IT WAS THE FUEL CAP. THIS HAD TO BE ORDERED AND I CALLED BACK AFTER THREE WEEKS AND SOMEONE HAD FORGOT TO ORDER IT SO IT AFTER ALL TOOK 3 MONTHS TO REPLACE IT. IN THE MEANTIME THE CAR WAS DETAILED AND THE COMPANY UNHOOKED THE BATTERY, THE CHECK ENGINE LIGHT STAYED OFF FOR A LITTLE OVER A MONTH (THE LIGHT WAS ON WHEN IT WENT TO THE DETAIL COMPANY). SO THE FUEL CAP WAS EVENTUALLY REPLACED AND THE LIGHT CAME ON AGAIN WITHIN 100 MILES AFTER. THIS TIME IT WAS 3 DIFFERENT CODES. ONE FOR ANOTHER OXYGEN SENSOR, ONE FOR A THROTTLE POSITIONING SENSOR, AND ONE FOR A FUEL INCREMENT SENSOR. I AM AT 47,800 MILES NOW AND I AM TOLD THAT IT COULD TAKE A FEW MONTHS TO GET THE OXYGEN SENSOR DUE TO HYUNDAI UPDATING THE SENSOR DUE TO A DEFECT. BY THE TIME MY CAR IS FIXED, THIS TIME THE WARRANTY WILL MORE THAN LIKELY BE UP OR CLOSE TO IT AND ALL I CAN GET FROM HYUNDAI IS THAT THEY WILL FIX IT UP TO THE 60,000 MILE WARRANTY AND IF THE LIGHT COMES ON AFTER THAT IT IS MY PROBLEM. THEY SAY IT IS NOT A CONCERN DUE TO SOMETHING DIFFERENT EVERY TIME. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040724September 26, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN MOVING CONSUMER FOOT OFF BRAKE PEDAL IT WOULD PULSATE. DRIVER HAS MADE CONTACT WITH THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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