Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11551358October 23, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
HEV WARNING TURN OFF ENGINE SIGN WHILE DRIVING ON THE INTERSTATE MY CAR LOST POWER AND THE CAR BEHIND ME HAD TO SUDDENLY MOVE OVER THIS IS VERY UNSAFE WHILE DRIVING DOWN THE INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551423October 23, 2023
ENGINE
3 months after the engine was replaced under extended manufacturer warranty the vehicle started shifting funny, took it to the dealership and was told the transmission was bad, then another person in service said the transmission wasn't bad and didn't need to be replaced and they couldn't find anything wrong (after waiting for 2+ weeks for the transmission to come in), then the car left us stranded on the side of the road and not running, took it back to the dealership and was told it's a bad catalytic converter and we had to pay $2000+ to replace it. They at this time blamed the engine issues on a bad alternator. Now the car has a check engine light again and is throwing the code permanently for the catalytic converter. No way that a HYBRID car that barely ever actually runs on the engine should need a new calaytic converter around the 100,000 mile point except for an engine malfunction, which was the case and that engine was replaced back in December. Hyundai says it's not related and sorry, you have to pay for everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550796October 19, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550624October 18, 2023
ENGINE
Engine began having issues with stalling out around 70k Miles. Car was taken to the dealer and Tessa on for issue couldn’t be diagnosed. Car then began again at 83k miles took it to a repair shop and the issue could not be pin pointed once again. I was informed that the engine would have to completely fail for the issue to be properly diagnosed. Engine completely failed at 100k miles from barring breaking while I was driving the vehicle with my children in the car. Vehicle had to be towed to a mechanic shop and later transferred to Hyundai of Cumming. This issue was then confirmed for engine failure due to barrings breaks and the oil not circulating through the engine. There were not any prior warnings signs such as a light on dashboard or smoke out of the exhaust. All car maintenance is documented and up to date. This is the same reasoning behind prior 2016 models failing and being recalled. Dealer is refusing to issue a goodwill repair that was recommended by Hyundai corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550326October 17, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, POWER TRAIN
I am having electrical issues with my 2016 Hyundai Sonata plus the other recalls. It started as issues with the lights on the driver side. I have replaced several bulbs and the entire light even and still have issues with the lights working properly. Now the issue is the battery, alternator or the starter. The starter had to be replaced as I was advised by Hyundai dealership when my engine had to be replaced, per recall. I had to purchase a starter, that was three times the amount at the dealership because the one that is manufactured in the auto stores is not correct, so it should not be the starter as it is only 1 to 2 years old. I have had the alternator replaced as well as 2 batteries and I’m still having issues. It cut off completely while driving on more than 1 occasion. There was no warning, no power steering, gear lock, no lights & no power so I could not move and almost had a major accident. It is definitely a safety hazard even after the repairs, it has happened again! My vehicle is currently not working because the new battery will not hold a charge and they both have been replaced. I’ve been having other electronic type issues with this vehicle. My information center has not worked for the past 8 months or so! I reported this to Hyundai and they agreed that it could be a part of a previous recall, and advised me to go to the dealership to have it repaired. The dealership refuses because they don’t have required information to show it as a Current recall and want to charge me half the price of a new car to repair. I am not the only one experience this as my research has led me to several other Hyundai owners experiencing the same issues. It is not fair that they cannot be corrected as these are things that are none of consumer fault & should have been high demands to proper repair or recall being a major safety issue as it can cause a horrific accident! Shame on Hyundai for putting their Hyundai customers at risk & through so much chaos!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550309October 16, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My husband (Scott) was driving the car on Florida highway 408 eastbound approaching the exit 21 on 10/12/2023 around 8 am. Scott heard something pop suddenly and saw fire shooting out from both sides of the car in the rearview mirrors. Upon noticing the fire, he tried to slow down to pull over the car, but brakes failed (went to the floor). A police officer on the road happened to see the fire so he drove next to my husband's car and Scott yelled at officer that he had no brakes. The officer went ahead of Scott to help Scott's car slow down. When approaching uphill slopes by the exit, Scott was finally able to use the emergency brakes to come to a complete stop. The fire engine came right away and put out the fire which took over 20 minutes. My husband is handicapped and him walking away from such car catastrophic fire unharmed was near miracle. Two weeks before the fire, I happened to take the car in for checkup at Greenway Hyundai Orlando and the 2.5 hour inspection found nothing wrong with my car. I wanted my car checked because my car stalled briefly pulling out of a parking space a few days earlier.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11550122October 16, 2023
ENGINE
Yesterday while driving my vehicle engine stalled and wouldn't go over 40 MPH, about 10 seconds later the engine would not go over 15 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550073October 15, 2023
UNKNOWN OR OTHER
On 10/06/23, I went to the Meriden Hyundai Dealership to get my transmission and brakes serviced. During the multi-point inspection, the technician noticed that the oil pan had a hair line crack at the drain plug site. I found that peculiar especially since my oil changes have been performed at the same place for the past 5 years. My last oil change was performed on 09/09/23. The technicians never mention any problems. I did not notice any oil leaking. The oil was actually being trapped in the undershield. I have contacted that company and they have conducted an investigation. They do not find any fault with their workmanship. However, something is wrong. I see there are other Hyundai vehicles having trouble with their oil pan and drain plugs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549517October 12, 2023
ENGINE
I constantly have to purchase bottles of oil and put into the car in between oil changes. The oil burns so fast and the car does not give a low oil signal on the dash. This is a known issue because the dealer recommended I return in between the oil change for a free top off because Hyundai engines are known for burning oil. I spend extra money every 2 weeks buying oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549710October 12, 2023
ELECTRICAL SYSTEM, ENGINE
As I was driving on the highway at 65MPH, a sudden warning appeared on the dashboard that read, "CHECK HYBRID SYSTEM/TURN OFF ENGINE". Immediately after that, I noticed that my vehicle started behaving erratically, making it difficult to control. I stepped on the gas pedal expecting the car to pick up speed and move forward. Despite the pressure I applied, the car failed to accelerate, leaving me stuck in my current position. After nearly causing a severe accident on a busy interstate, I was able to safely pull my car over to the side of the road. After conducting extensive research, I discovered that the issue I am facing with my hybrid vehicle is actually quite common among Hyundai Sonata Hybrids. It's surprising to note that despite this problem's prevalence, no recall or common solution has been provided to address it. I am highly concerned that Hyundai has not taken any action to address this issue. I request an immediate resolution as I could have been severely injured or lost my life today!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549115October 10, 2023
ENGINE
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548986October 9, 2023
STRUCTURE:BODY
The White pearl paint is bubbling and peeling right above the driver door window. It's getting worse by the day. While driving with my window open a piece about the size of a nickel flew into my car and hit me on the face right under my eye. If it had flew into my eye I surely would have had an accident. Took car to Delray Hyundai on August 3,2023 for pictures and was lead to believe it would be taken care of. I'm getting the run around from them. I have read many many articles on the internet about this problem, can you help me or assist me in what I can do to get this taken care of. Thanking you in advance for your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548863October 8, 2023
ENGINE
Engine is experiencing excessive oil consumption. Vehicle was confirmed by dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548776October 7, 2023
ENGINE
Was driving home when my car went into limp mode - couldn’t pick up speed to keep up with the flow of traffic. This seems to be due to the car’s engine knock sensor being triggered. It is impossible to get it to the dealer in a timely manner. We are having to wait half a month before it can even be diagnosed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548091October 3, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated while driving at 55 MPH, other drivers started beeping the horn and shouting that the vehicle was on fire. The contact immediately veered to the side of the road. The contact then noticed flames under the front end of the vehicle, near the engine location. There was no warning light illuminated. The contact stated that the fire was extinguished independently. There was no injury sustained. The contact stated that the vehicle was towed to her son-in-law's repair shop, where it remained. There was no police report filed. An unknown dealer was notified of the failure and informed the contact that a repair fee would be charged for the engine replacement. The vehicle was not diagnosed nor repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 108,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11547720October 2, 2023
ENGINE, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Bought the car on 08/20/2022. On 09/07/2022 we took the car back to Allen Turner because the engine light was flashing and the car would not go over a certain speed. There were metal shavings in the oil. It was throwing code P1326. They did an update on car and told me the cylinder walls were scored but the motor had a lifetime warranty no matter what happened to it. Every time we would have the oil changed, we would have to add 3 quarts of oil every 10-15 days. The vehicle stalled out at a very busy intersection nearly causing a wreck with my teenage daughter driving. Had it towed to dealership and they said it needed a new motor because it has one of the defective motors in it according to the VIN. Then they told me it was oil consumption and they could replace spark plugs and oil and it would be drivable but it would stall, it would break down and the motor will seize. It is only a matter of time. Hyundai will not honor the warranty on it because the motor is not seized up. The service manager told me to drive it until it seizes and then they would cover the engine replacement. The vehicle is not safe to operate. It is a safety hazard for anyone to drive. Hyundai will not stand behind their products when they already know it is defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547061September 28, 2023
ENGINE
Excessive oil consumption. Failed the oil consumption test preformed by Hyundai multiple times. Hyundai performed full engine cleaning and still consumes an excessive amount of oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547062September 28, 2023
ENGINE
09/16/2023: ENGINE CAUGHT FIRE ARRIVED AT WORK AT 830AM AND LEFT AT 4PM. WENT TO FEDEX (5 MIN AWAY FROM JOB) AND NOTICED BURNING SMELL. LEFT FEDEX (WAS THERE LESS THAN A MINUTE BECAUSE I WAS DROPPING ENVELOPE IN DROP BOX) AND NOTICED SMOKE COMING FROM UNDER HOOD. DROVE ABOUT A BLOCK AND WHILE MAKING A LEFT TURN I NOTICED MORE SMOKE COMING FROM UNDER THE HOOD. PULLED BACK INTO JOB'S PARKING LOT (SINCE IT WAS CLOSE) AND WITHIN 5 MINUTES THE ENGINE WAS IN FLAMES. FLAMES WERE EXTINGUISHED, BUT CAR WAS NO LONGER DRIVEABLE. INSURANCE CLAIM WAS FILED AND VEHICLE WAS DEEMED A TOTAL LOSS. CAUSE OF ENGINE FIRE IS STILL UNDETERMINED PER INSURANCE COMPANY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11546982September 27, 2023
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
THIS VEHICLE AND MODEL HAVE A DEFECTIVE ENGINE; I HAVE MADE SEVERAL ATTEMPTS SINCE I PURCHASED THIS VEHICLE FROM THE DEALERSHIP TO HAVE THIS ISSUE CORRECTED, AND NOTHING HAS BEEN DONE. THIS IS A VERY COMMON ISSUE WITH THIS PARTICULAR ENGINE, AND IT IS A WELL-KNOWN PROBLEM; THERE ARE SEVERAL CLASS ACTION SUITS REGARDING THIS ENGINE, AND THE MANUFACTURERS STILL HAVE NO RESOLUTION FOR IT. THE VEHICLE REQUIRES CONSTANT NEW OIL IN BETWEEN OIL CHANGES AND HAS BEEN LIKE THAT SINCE NEW. THE ENGINE BURNS OIL, AND IT IS NOT GOING ANYWHERE, NOOEN SEEMS TO KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546482September 25, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the vehicle almost stalled with the accelerator pedal depressed. The contact stated that while slowing down for a traffic light, the contact heard an abnormal pop. After arriving to the residence, the contact became aware of a trail of oil and a pool of oil underneath the vehicle. The contact stated there was no warning light illuminated. The contact opened the hood and became aware that the engine compartment was covered with oil. The contact stated that prior to the engine failure, the vehicle had been consuming approximately 2 quarts of oil per week. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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