Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11496874December 10, 2022
SERVICE BRAKES
When Driving the Alarms go off indicating a brake issue, my brake peddle goes to the the floor, car looses power and slows down to 5 MPH. Car will not accelerate past 5 MPH when i am trying to pull over or get off the freeway. Brakes are grinding as i try to use them, very dangerous while on the freeway. When I am able to pull over. I will turn off the car and turn it back on and the issue goes away. Now this may happen several more times before i am able to get some where safe. Dealership has no clue why its doing this after showing the video of the Alarms and describing it. No codes are found either. They just want to start replacing parts stating at 3k a round hoping it will fix the issue. This issue doesn't happen every day but it does happen while driving on the freeway. I have read online others having the same safety issue while driving and having thes same brake failures. Not sure where Hyundai is at with this issue and the fix for it? Yet does someone have to be in a serious accident before someone takes action with this issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496701December 9, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving, the steering wheel locked, causing the vehicle to veer to the side of the road. The vehicle was taken to the dealer who replaced the steering coupler. Additionally, the contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that she needed to add 2 quarts of oil weekly. Additionally, the contact stated while starting the vehicle, the vehicle started shuddering. The contact stated that upon attempting to reverse, the vehicle shuddered increasingly and failed to respond. The contact stated that as she turned off and restarted the vehicle, the failure ceased, and she was able to drive the vehicle. However, while driving 50 MPH, she heard abnormal knocking and whining sounds coming from the engine. The check engine warning light was illuminated. The contact was able to continue driving; however, the contact stated while driving 45-50 MPH, she heard a clicking sound coming from the engine and the engine seized while in the middle of an intersection. The contact was unable to restart the vehicle. The contact contacted the Police Department who assisted her with pushing the vehicle to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact stated that a software update was previously completed on the vehicle under Hyundai Service Campaign Number: 953 (Engine Protection Mode). The manufacturer was notified of the failure and several cases were opened; however, no assistance was provided. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496020December 5, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was driving on the interstate when all of a sudden I heard a loud noise that terrified me. I quickly realized the glass of my sunroof was gone. There were no warning signs at all and the sunroof was not open when this happened. After inspection it was clear that only the glass was missing and no other parts of the sunroof assembly. I called Hyundai and was told I could bring it in but it would be an out of pocket expense and would be at least a week before they could get to it. I wasn't sure of the date so I put today's date. N
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496028December 5, 2022
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)
7am turn car on and let it. Warm up for a couple min then out of No we're car turns off . Another day another morning turn car on and seconds pass and car turns off repairs I did as u can see in invoices replaced enginee couple months ago took to dealer ship several times no help or. Any solution.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11495870December 3, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Hyundai has refused to get back to me about my car it's been months they don't return my phone calls or emails or anything. The motor recall had caused me and my children to be stranded in the busy highway after just shutting down 2 times. Amongst other things this is unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495802December 2, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that there was an abnormal sound coming from the vehicle while driving. The steering wheel was making an abnormal humming sound. The contact stated that the vehicle failed to start. The check engine warning light was flashing on and off constantly. The vehicle was taken to an independent mechanic who stated that the failure was due to the power steering. The local dealer was contacted, and the contact was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 15V568000 (Engine) and NHTSA Campaign Number: 16V190000 (Steering). The manufacturer was not contacted. The failure mileage was approximately 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495366November 29, 2022
ENGINE
When I was driving on the highway there was a sudden knocking sound coming out from my engine. I dropped off from the highway and checked the engine and there was a smoke coming out from the engine it was scary. I took my car to the dealership and they took some time and they said I have to replace the engine. Even it is under a safety recall they decided not to replace the engine and they are saying that the engine is rebuilt. Please help me to get my engine replaced, I am a student I am not understanding what to do with this. NHTSA is my final hope to help me in this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495185November 28, 2022
ELECTRICAL SYSTEM
I really don’t know what the problem is. I got my break lights change and they keep blowing out every two to three weeks. I have been changing the bulbs for more than a year now. Every shop I went to say it have wiring problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494800November 24, 2022
ENGINE, ELECTRICAL SYSTEM
No heat only A/C and will not turn off. Engine light on and low tire light on but no other information is provided on screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494562November 22, 2022
ENGINE, FUEL/PROPULSION SYSTEM
In May 2022 the engine was recalled and replaced by Schomp Hyundai located at 100 Havan St, Aurora, CO 80010, and I purchased this car right after the engine recall. Since I bought the car vehicle the engine has been making noise and the AC and heater smell gas and burned fuel inside the vehicle through cabin air vents. I took the car to the Schomp Hyundai and asked them to fix the noise problem as the engine is not properly installed but they refused to fix it and asked me to pay $180 to diagnose the problem and to pay additional for the fix. The second time when I took the car for the gas and fuel fume and I was told that it is not part of the engine warranty; I have to pay $180 to diagnose the problem and pay additional for the fix. As the engine was replaced, the service may have resulted in damage to the high-pressure fuel pipe. While maneuvering the engine into place, the fuel pipe may have been crushed, poorly torqued, or simply not aligned properly. The dealer is not accepting any responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493938November 17, 2022
EXTERIOR LIGHTING, POWER TRAIN, FUEL/PROPULSION SYSTEM
when driving randomly the cars engine will rev really high while pressing the gas pedal but the car doesn't move. After a little while the car eventually makes a loud clunking noise which shakes the car and typically causes the tires to spin. It seems to happen when the car is trying to decide whether to switch the gas engine or back to EV mode. This has been happening for a long time an even after the engine was replace under the recall. This is a safety issue that causes major concerns for myself an passengers. Also it happen when turning onto highways or exits which at high speeds there is a high likelihood of causing an accident. I have reported this to Hyundai several times but they cannot figure out the cause but rather keep trying different things an charging me. the car also seems to burn oil fast which doesn't make any sense being that its a newly installed engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493693November 15, 2022
SEAT BELTS, AIR BAGS
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated while starting the vehicle, the front driver's side air bag warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags) was serviced by the previous owner in 2020. The failure mileage was approximately 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493723November 15, 2022
ENGINE, STEERING
I was driving home from work & out of NOWHERE the engine seized & power steering was very hard due to it being electric. Hyundai then denied my engine for "Lack of maintenance" AFTER they KNOWINGLY put my life & others t risk for even letting these cars be driving without proper caution or engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493263November 12, 2022
AIR BAGS, SERVICE BRAKES, EXTERIOR LIGHTING
I have had to replace my brake lights, sometimes, every few months. My third brake light only works intermittently. Recently, my brake lights and my door lights failed to shut off after I turned the engine off. Also, my abs light came on on the dash, but after turning the engine off and back on, that light went out. After re-starting my car and repeatedly, stepping on the brake, my lights finally shut off. I checked the internet for similar problems and found out that there had been a Hyundai recall for this issue. I phoned Hyundai customer support. They told me the recall had been repaired on my car by the dealer . Obviously, it had not. (The dealer also claimed to have corrected another recall regarding seat belts, but that too is a lie, since my seat belt dash light is on although I have never been involved in an accident) I believe that the dealer billed Hyundai, but failed to either deliberately or inadvertently failed to perform the recall work. The recall involved replacing the brake stopper pad which engages the brake light switch. Obviously, Hyundai considered this a safety issue since the brake lights are always on, so the driver behind my car never knows what I'm doing. This has also affected the interior overhead light which only intermittently goes off when I close the door, so I have to keep the light in the off position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493014November 10, 2022
INTERIOR LIGHTING
The contact owns a 2011 Hyundai Sonata. The contact stated that the dome light failed to deactivate and remained illuminated. The contact then stated that he had to manually deactivate to turn the light off. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 63,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492219November 4, 2022
ENGINE, SEAT BELTS
My vehicle should be covered under a recall for my engine, however Hyundai is denying the claim due to my title being branded as salvage, however according to my research a salvage title does not affect the recall. I believe my engine should be replaced, and Hyundai is refusing to return my calls at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492312November 4, 2022
STRUCTURE:BODY
I have a lot of paint chips on car. I see a lot of 2011 same model have the same problem. Most of the paint chips are coming from top of my windshield. I have complained a few years ago also hoping that this issue can be solved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492038November 3, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The vehicle dash and center console lights flicker and/or dim between bright and dim lights while the headlights temporarily turn off at random intervals while driving. This random, but frequent occurrence happens often when applying the turn signal in either direction. The problem generally exist between 1 to 5 seconds, causing impaired driving during nighttime operation. The turn signal appears to work as expected during the electrical issue. The vehicle is available for inspection upon request. This safety issue can impair nighttime driving visibility which can result in an accident, distracted driving to the primary vehicle driver and other motorists, and false driving signals to other drivers. This issue has been reproduced by an authorized Hyundai dealer and other drivers with similar Hyundai Sonata GLS model years. The following online forum is 1 example that provides driver examples and descriptions of the same issue with the same model and year as well as other vehicle model years: https://www.carproblemzoo.com/hyundai/sonata/headlights-turn-off-while-driving-problems.php The vehicle has been used as a daily driver under normal driving conditions and has been maintenanced and inspected by an authorized Hyundai dealership for recalls, service, and the mentioned electrical issue. There are no warning lamps prior, during, or after the electrical issue occurence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490310October 21, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 73 MPH, the vehicle decelerated unintendedly to approximately 10-20 MPH. The contact depressed the accelerator pedal, but the vehicle would not exceed 60 MPH. The check engine warning light was illuminated. The contact drove to her destination, parked, and turned off the vehicle. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The contact was able to restart the vehicle after several attempts however, the engine was making abnormal knocking sounds. The vehicle was towed to the residence. The contact notified the local dealer who informed her that they did not have any appointment availability. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 162,594.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489725October 18, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Hyundai Sonata. The contact stated that the dealer previously replaced the fuel tube; however, the failure recurred while driving at an undisclosed speed, and a fuel odor was detected while the defroster was activated. Upon inspection, the contact noticed that there was fuel leaking in the engine. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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