Hyundai Sonata Complaints (2009)

460 consumer complaints on file.

#10667914December 23, 2014
AIR BAGS
AIR BAG LIGHT TURNED ?ON? THE DASH OF THE 2009 HYUNDAI SONATA. CALLED AND REPORTED TO HYUNDAI (CASE # UPON NHTSA REQUEST) AND THEN TOOK THE VEHICLE TO A HYUNDAI DEALER. VEHICLE HAS 26,456 MILES ON 12/23/2014. DEALER DESCRIPTION OF FAULT ? SCANNED FOR DTCS, B1322 AND B1324 PRESENT AND ACTIVE IN SRS SYSTEM. CLEARED CODES AND ATTEMPTED WCS RESET PROCEDURE VIA GDS, RESET FAILED AND DTCS RETURNED. PASSENGER SEAT BOTTOM NEEDS REPLACED PER TSB 09-BD-007. CUSTOMER DECLINED REPAIRS AT THIS TIME. QUOTED $2,189, TAX INCLUDED. I PAID $127.43 TO DIAGNOSE THE SRS SYSTEM PROBLEM. THE NHTSA HAS A CAMPAIGN (RECALL # 08V161000) FOR THE FAILURE OF OCCUPANT CLASSIFICATION SYSTEM (OCS) IN THE RIGHT FRONT SEAT FOR 2006 ? 2008 HYUNDAI SONATAS. THIS 2009 HYUNDAI SONATA WAS MANUFACTURED ON 01/8/2008. THESE EARLY MANUFACTURED 2009 HYUNDAI SONATAS SHOULD BE INCLUDED IN NHTSA CAMPAIGN (RECALL # 08V161000) SINCE THE SAME 2008 PASSENGER SEAT BOTTOM PART WAS PROBABLY USED IN THESE VEHICLES. THE FAILURE OF OCCUPANT CLASSIFICATION SYSTEM (OCS) IN THE RIGHT FRONT SEAT IS A SAFETY ISSUE THAT THE NHTSA NEEDS TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667923December 23, 2014
AIR BAGS
AIR BAG LIGHT TURNED ON THE DASH OF THE 2009 HYUNDAI SONATA. CALLED AND REPORTED TO HYUNDAI (CASE # UPON NHTSA REQUEST) AND THEN TOOK THE VEHICLE TO A HYUNDAI DEALER. VEHICLE HAS 26,456 MILES ON 12/23/2014. DEALER DESCRIPTION OF FAULT SCANNED FOR DTCS, B1322 AND B1324 PRESENT AND ACTIVE IN SRS SYSTEM. CLEARED CODES AND ATTEMPTED WCS RESET PROCEDURE VIA GDS, RESET FAILED AND DTCS RETURNED. PASSENGER SEAT BOTTOM NEEDS REPLACED PER TSB 09-BD-007. CUSTOMER DECLINED REPAIRS AT THIS TIME. QUOTED $2,189, TAX INCLUDED. I PAID $127.43 TO DIAGNOSE THE SRS SYSTEM PROBLEM. THE NHTSA HAS A CAMPAIGN (RECALL # 08V161000) FOR THE FAILURE OF OCCUPANT CLASSIFICATION SYSTEM (OCS) IN THE RIGHT FRONT SEAT FOR 2006-2008 HYUNDAI SONATAS. THIS 2009 HYUNDAI SONATA WAS MANUFACTURED ON 01/8/2008. THESE EARLY MANUFACTURED 2009 HYUNDAI SONATAS SHOULD BE INCLUDED IN NHTSA CAMPAIGN (RECALL # 08V161000) SINCE THE SAME 2008 PASSENGER SEAT BOTTOM PART WAS PROBABLY USED IN THESE VEHICLES. THE FAILURE OF OCCUPANT CLASSIFICATION SYSTEM (OCS) IN THE RIGHT FRONT SEAT IS A SAFETY ISSUE THAT THE NHTSA NEEDS TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667817December 22, 2014
WHEELS, TIRES
TIRES ARE CUPPING TERRIBLY. I HAVE REPLACED SO MANY TIRES DUE TO THIS ISSUES. HAD ALIGNMENT DONE AND PROBLEM STILL EXIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664164December 14, 2014
ELECTRONIC STABILITY CONTROL (ESC)
ESC OFF LIGHT TURNS ON INTERMITTANTLY. THE ESC ON/OFF SWITCH DOES NOT PUT IT OUT. IF I TURN THE CAR OFF AND RE START, THEN THE ESC OFF LIGHT GOES OUT SOMETIMES. ALSO, IT RETURNS WHEN I START THE ENGINE NEXT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662953December 8, 2014
EXTERIOR LIGHTING
WITHIN THE LAST YEAR AND A HALF I HAVE REPLACED THE LOW BEAM HEADLIGHTS APPROXIMATELY 6 TIMES. 3 TIMES ON THE RIGHT HEADLIGHT AND 3 ON THE LEFT. MY MECHANIC CAN NOT TELL ME WHAT IS CAUSING THIS. HE SAID IT LOOKS LIKE A GROUNDING PROBLEM. HAVE YOU HAD ANY REPORTS OF THIS PROBLEM OR IS THIS AN ISOLATED PROBLEM? THE COST OF THESE BULBS ARE GETTING TOO MUCH TO BEAR. IT SEEMS TO BE GETTING WORSE BECAUSE I REPLACED THE LEFT LIGHT LAST WEEK AND THE RIGHT LIGHT TODAY (12-8-14). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662355December 5, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE STOPPED, HE WAS MADE AWARE THAT THE DRIVERS SIDE HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT BOTH HEAD LAMP ASSEMBLIES NEEDED TO BE REPLACED. THE MECHANIC INFORMED THAT THE PASSENGER SIDE HEADLIGHT WAS BURNED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10654419December 4, 2014
FUEL SYSTEM, GASOLINE
2009 HYUNDAI SONATA FUEL SENDING UNIT. *MW THE CONSUMER STATED IT HAS BEEN THREE MONTH AND THE SMELL OF GASOLINE/FUMES IS STILL PRESENT INSIDE AND OUTSIDE OF THE CAR, MOSTLY AT THE REAR PASSENGER SIDE WHERE THERE WAS A GASOLINE SPILL, AFTER THE PROBLEM WAS SUPPOSEDLY FIXED. ABOUT A MONTH AGO, THE VEHICLE STOPPED RUNNING, WHILE THE CONSUMER WAS DRIVING. IT ALL STARTED, WHEN THE CONSUMERS HUSBAND TOOK THE VEHICLE TO THE DEALER, BECAUSE THE CHECK ENGINE LIGHT HAD ILLUMINATED AND THE GAS GAUGE WAS NOT REGISTERING. THE MECHANIC CLEARED THE ENGINE LIGHT AND STATED THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE FUEL SENDING UNIT WAS REPLACED FOR A SECOND TIME, BECAUSE THE FIRST ONE WAS DEFECTIVE. HOWEVER, THE GAS GAUGE STILL DIDN'T WORK. IMMEDIATELY AFTER THE CONSUMER LEFT THE SHOP, SHE STOPPED FOR GAS AND WHILE PUMPING GAS STARTED POURING OUT FROM THE PASSENGER SIDE ONTO THE GROUND. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER THREE TIME, FOR THE SAME PROBLEM. THE CONSUMER STATED EVER SINCE THE DEALER RE-INSTALLED THE GASKET, THE SAME FUEL SENDING UNIT CONTINUED TO LEAK GAS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658602November 17, 2014
STRUCTURE:BODY
THE PAINT JUST PEELS OFF THE CAR WHEN DRIVING. I BROUGHT THE CAR TO 3 DIFFERENT AUTO BODY SHOPS AND ALL 3 SAID THE PRIMER IS BAD. THIS IS CAUSING THE PAINT TO PEEL OFF TO THE METAL. HYUNDAI WILL NOT EVER LOOK AT THE CAR TO INSPECT IT FOR BAD PRIMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653083November 6, 2014
SERVICE BRAKES
I HAVE OWNED THIS CAR FOR THE PAST 50000 MILES AND HAVE REPLACED THE LEFT REAR CALIPER 4 TIMES, RIGHT REAR CALIPER 2 TIMES. THE REAR CALIPERS HAVE A PROBLEM OF STICKING CAUSE THE REAR BRAKE PADS TO PREMATURELY WEAR OUT. IT APPEARS THAT THE PROTECTIVE RUBBER BOOT WILL PINCH ON THE CALIPER AND PREVENT IT FROM RELEASING, HYUNDAI STATES THIS IS NORMAL. I HAVE GONE THROUGH ALSO 4 SETS OF PADS IN THE REAR, AND NONE IN THE FRONT. AS USUAL THE CAR DEALER ADMITS TO NOTHING, AND WILL DO NOTHING TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651035October 29, 2014
POWER TRAIN
1.ON THIS VEHICLE THE SERPENTINE BELT INSTALL IS A NIGHTMARE. IT IS A DEFECT IN DESIGN. IT IS A FIXED PULLEY FOR TENSION AND YOUR HAVING TO STRETCH WITH TOOLS AND WAIT UNTIL IT LOOSENS UP. 2. THE ORIGINAL PAN GASKET RTV SEAL WAS BLACK . IT WAS EXTREMELY HARD TO TAKE OFF AND IT CAUSED SOME DAMAGE TO THE BLOCK AS FAR AS DENTS ON THE MATING SURFACES. THE OIL PAN WAS BENT TO REMOVE. 3. NOISES FROM THE POWER TRAIN THAT WERE LOOKED AT BY A HYUNDAI SERVICE CENTER AND NEVER CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650539October 27, 2014
SERVICE BRAKES
IN JANUARY, WHEN DRIVING OUR 2009 HYUNDAI SONATA, THE REAR RIGHT BRAKES MADE NOISE AND WERE CAUSING NOISE AND EXCESSIVE HEAT TO COME FROM BRAKE AREA, WHERE THE WHEEL WAS TOO HOT TO TOUCH AND A SMELL OF HOT RUBBER COULD BE MADE. WHEN TAKEN INTO THE DEALER FOR REPAIR, THE TECHNICIAN STATED "FOUND THE REAR BRAKES DOWN TO METAL ON METAL. CAUSING THE CONCERN. TECHNICIAN REPLACED THE REAR BRAKE PADS AND RIGHT REAR ROTOR." SEVEN MONTHS LATER IN AUGUST, THE SAME NOISE, SMELL AND EXCESSIVE HEAT HAPPENED AGAIN. PER THE DEALER "VERIFIED CUSTOMER CONCERN, TECHNICIAN REPLACED THE RIGHT REAR BRAKE CALIPER AS NEEDED. INSTALLED REPLACEMENT PADS,..." WE WERE FORTUNATE NOT TO BE IN ANY ACCIDENT WITH THESE POOR BRAKES. THE DEALER MADE US PAY FOR BOTH SETS OF REPAIRS. THIS IS A MANUFACTURER DEFECT, AND SHOULD BE A NO CHARGE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649688October 24, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATE THAT THE VEHICLE HESITATED TO START AND ONCE IT DID, THE INSTRUMENT PANEL LIGHTS AND THE HEAD LIGHTS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION LOCK CYLINDER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648543October 18, 2014
STEERING, ELECTRICAL SYSTEM
DURING THE LAST COUPLE OF WEEKS OF RAIN, WE HAVE HAD MULTIPLE OCCASIONS WHERE OUR VEHICLE HAS LOST POWER STEERING AND OUR BATTERY LIGHT GOES ON DURING LOW SPEED OPERATION. . THERE WAS NO DEEP PUDDLES, JUST NORMAL RAIN ON STREETS. IN SOME CASES, TOTAL STALL AND OTHERS ENGINE SCREECHES AND RESTARTS. WITHOUT WARNING. FILED COMPLAINT WITH HYUNDAI AMERICA. TOOK TO DEALER. WAS ADVISED THIS WAS A KNOWN PROBLEM FOR 2007-2009 HYUNDAI SONATAS. AND THERE WAS NO KNOWN FIX . HAD VEHICLE CHECKED. ADVISED ALL SPLASH GUARDS AND SHIELDS IN PLACE. COULD NOT BE DUPLICATED AT DEALERSHIP. ONE SERVICE REP AT DEALERSHIP ADVISED HIS WIFE HAS SAME PROBLEM. ALL BELTS AND PULLEYS AND TENSION SPRINGS OK. WE ARE VERY DISAPPOINTED IN THE RESPONSE WE HAVE RECEIVED AT HYUNDAI TO A "KNOWN " SAFETY PROBLEM. TO BE MORE SPECIFIC, FIVE(5) OCCASIONS HAVE OCCURRED. TOLD TO COME BACK WHEN IT RAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644259October 13, 2014
ELECTRICAL SYSTEM:IGNITION
IGNITION IS STICKING, KEY WILL NOT TURN ON THE AUTO. IN 2011 WE STARTED HAVING TROUBLE WITH THE IGNITION ON THE CAR. WE HAD BEEN TO THE DEALER FOR THEM TO SPRAY, RECUT THE KEY AND EACH TIME IT WAS A TEMPORARY FIX. IN AUGUST OF 2011 THEY REPLACED THE IGNITION SWITCH. AGAIN WE HAD SOME PROBLEMS WITH THE KEY NOT WANTING TO START THE CAR. IN 2013 WE WENT BACK TO THE DEALER FOR THEM TO RECUT KEYS, AND FIX THE IGNITION BECAUSE THE KEY WAS NOT TURNING THE CAR ON, YET AGAIN. IN 2014 THE CAR WAS STRANDED IN A PARKING LOT AFTER THE CAR WAS AT THE DEALER FOR THEM TO FIX THE IGNITION PROBLEMS. THEY CLEANED THE IGNITION OUT AGAIN. WE HAD TO CALL A LOCK SMITH TO COME AND WORK ON THE IGNITION TO GET THE CAR STARTED. THIS FIXED THE CAR FOR ABOUT 3 MONTHS. AGAIN THE CAR WAS STRANDED AT A BUSINESS. WE CALLED THE LOCK SMITH AGAIN AND THIS TIME IT HAD TO BE TOWED TO THE DEALER FOR REPAIRS. TO DATE: WE HAVE BEEN TO DEALERS 15+ TIMES FOR WORK ON OR REPAIR TO THE IGNITION. OTHER ASPECTS LIKE THE LOCKING MECHANISM, OR OTHER PARTS THAT ARE INVOLVED IN MAKING THE KEY TURN HAS NEVER BEEN ADDRESSED, I AM TOLD THAT THE COST WILL BE 250.00+ FOR AN ISSUE THAT STARTED BEFORE THE WARRANTY RAN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641449October 4, 2014
ELECTRICAL SYSTEM
PROBLEM WAS WITH THE SWITCH ON MY CAR. WHEN I TURNED THE CAR ON IT MADE A STRANGE SOUND FOR A COUPLE OF MONTHS, IT WOULD ONLY HAPPEN ONCE OR TWICE A MONTH. WHEN IT BECAME MORE FREQUENT AND BEGAN TO MAKE THE SOUND A COUPLE OF TIMES WHEN I PUT THE CAR IN PARK, I TOOK MY HYUNDAI BACK TO THE CAR DEALER. THEY CLAIMED IT WAS THE STARTER. MY HUSBAND AND HIS MECHANIC SAID IT SOUNDED MORE LIKE THE SWITCH. THEY WANTED TO CHARGE ALMOST 500.00 DOLLARS TO FIX THE PROBLEM. MY HUSBAND BOUGHT THE SWITCH FOR ABOUT $15.00 DOLLARS AND HIS MECHANIC PUT IT ON. I HAVE NOT HAD ANY PROBLEMS SINCE. I DO NOT KNOW IF ANY ONE ELSE HAD THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639167September 25, 2014
FUEL/PROPULSION SYSTEM
WENT TO PUT FUEL IN GAS TANK IT WOULDNT TAKE THE GAS IT CAME BACK OUT. I THOUGHT THERE WAS A RECALL ON THIS BUT NOW I CANT FIND IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637586September 19, 2014
AIR BAGS, SEAT BELTS
AIR BAG LIGHT ON THE DISPLAY HAS COME UP AND IT WON'T GO AWAY. TOOK THE VEHICLE TO DEALER AND I WAS TOLD THAT THERE IS SPRING IN THE STEERING WHEEL WORTH $450 NEED TO BE REPLACED. ALSO I HAVE BEEN ASKED TO REPLACE PASSENGER SEAT BELT BUCKLE ASSEMBLY COSTING MORE THAN $350, TO CORRECT THE AIRBAG LIGHT. I READ THAT AN INVESTIGATION IS GOING ON FOR 2008 HYUNDAI SONATA FOR THE MENTIONED SEAT BELT BUCKLE. PLEASE CONDUCT AN INVESTIGATION INTO THE MENTIONED AIR BAG ISSUE TO FIND OUT IF THIS IS A WIDESPREAD ISSUE WITH THE MODEL AND GET THE MANUFACTURER TO BEAR THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637646September 19, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 41,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633529September 16, 2014
SERVICE BRAKES
I HAD MY CAR TOWED TO THE DEALERSHIP IN JANUARY AFTER MY BRAKES FAILED ON THE WAY TO WORK. BY PUTTING THE BRAKE PEDAL ALL THE WAY TO THE FLOOR I WAS ABLE TO STOP THE CAR. THE DEALERSHIP TOLD ME IT WAS THE RIGHT REAR CALIPER THAT HAD SEIZED. THEY REPAIRED THAT CALIPER, BUT I EXPRESSED MY CONCERN FOR THE LEFT REAR CALIPER BEING DAMAGED AND WAS TOLD THAT IT WAS "FINE." WELL A FEW MONTHS LATER, MY LEFT REAR CALIPER HAS SEIZED AND I HAD IT TOWED TO THE DEALERSHIP. THEY TELL ME THAT IT IS NO LONGER UNDER WARRANTY. I TOLD THEM THAT THIS IS A KNOWN ISSUE AND THAT I EXPRESSED MY CONCERN ABOUT THE LEFT REAR CALIPER IN JANUARY. THEY TELL ME THAT IT IS UP TO HYUNDAI TO DECIDE WHETHER IT WILL BE COVERED OR NOT. THIS IS RIDICULOUS! PEOPLES' LIVES ARE AT RISK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632925September 13, 2014
ENGINE, FUEL/PROPULSION SYSTEM
AFTER I START MY CAR AND DRIVE IT FOR LESS THAN ONE MILE, MY CAR WILL STALL WHEN I TAKE MY FOOT OFF OF THE GAS PEDAL TO SLOW DOWN OR STOP. THIS USUALLY HAPPENS WHEN I SLOW/STOP THE CAR FOR THE FIRST TIME AFTER STARTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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