Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10760023August 28, 2015
STEERING
THE STEERING ON MY CAR IS WOBBLY AND WHEN I TURN THE STEERING WHEEL, I CAN HEAR CLICKING NOISES. IT HAS PROGRESSED OVER THE PAST COUPLE OF WEEKS. I TOOK MY CAR TO A DEALERSHIP AND WAS TOLD THAT THE NOISE IS HAPPENING BECAUSE THE COUPLER NEEDS TO BE REPLACED. APPARENTLY, THE COUPLER NEEDS TO BE REPAIRED BECAUSE OF WEAR AND TEAR. COME ON NOW...IT'S A 2011 WITH A LITTLE MORE THAN 62K MILES. THE COUPLER IS CURRENTLY BEING REPLACED AT A DEALERSHIP. YOU DON'T EXPECT TO HAVE THIS KIND OF PROBLEM ON A 2011 VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759786August 27, 2015
STEERING
I NOTICE SOME PLAY AND A KNOCKING NOISE IN THE STEERING WHEEL, ALONG WITH A KNOCKING /RATTLING SOUNDS IN THE STEERING COLUMN AREA WHEN DRIVING ON BUMPY ROADS. THIS ISSUE MAY HAVE BEEN PRESENT FOR THE LAST FEW WEEKS AND AS OF YET HAS NOT GOTTEN ANY WORST. THIS WAS MENTION TO A COWORKER OF MINE WHO WAS A PREVIOUS SONATA OWNER AND INFORMED ME THAT HYUNDAI HAD A RECALL ON THIS ISSUE. CHECKED FOR RECALLS WITH VIN AND NONE WERE FOUND. OTHER THEN FOR A CERTAIN YEAR PREVIOUS. FROM RESEARCHING ON LINE THIS SEEMS TO BE MORE WIDE SPREAD PROBLEM THEN HYUNDAI IS LEADING TO BELIEVE. AND NO ONE SAYS HOW DANGEROUS THIS MAY BE, IF LOST OF COMPLETE STEERING IS POSSIBLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759811August 27, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE EMITTED AN ABNORMAL NOISE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 09/25/15*LJ UPDATED 10/07/15*LJ UPDATED 12/01/15*LJ THE CONSUMER STATED THE STEERING MADE A CLICKING SOUND WHEN SHE WASN'T DRIVING AND A RATTLING SOUND WHEN SHE WAS DRIVING. ALSO, THE TRACTION LIGHTS ILLUMINATED. THE RATTLING SOUND STARTED AT 25 MPH. UPDATED 01/15/16.*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759168August 25, 2015
STEERING
ABOUT TWO TO THREE WEEKS STARTED NOTICING A CRACKLING NOISE AS I AM TURNING THE STEERING WHEEL EITHER TO THE LEFT OR TO THE RIGHT AT LOW SPEED AS THE TIME WENT BY ABOUT TWO WEEKS THE NOISE GRADUALLY INCREASED AND NOW I HAVE ALSO NOTICED A RATTLING NOISE COMING FROM THE STEERING COLUMN AND GETTING TROUGH A BUMP ON THE ROAD . I AM WARE OF THE TWO RECALL CAMPAIGNS THAT YOU HAVE LISTED ON YOUR WEBSITE BUT MY CAR VIN # IS NOT LISTED. CALLED HYUNDAI AND THEY SAID IS NOTHING THEY CAN DO BUT AT THIS TIME I AM FEARFUL FOR MY FAMILY AND ME BECAUSE I BELIEVE THE CAR IS NO LONGER SAFE TO DRIVE. JUST TO LET YOU KNOW I HAVE MADE A APPOINTMENT FOR TOMORROW WITH A LOCAL HYUNDAI CAR DEALERSHIP . THANK YOU FOR YOUR CONCERN AND ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759251August 25, 2015
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME LOOSE AND A RATTLING NOISE WAS HEARD AS ALL THE WARNING LIGHTS FLICKERED. IN ADDITION, THE CONTACT MENTIONED THAT A LOUD BANG NOISE WAS HEARD WHEN THE GEAR WAS SHIFTED FROM PARK TO DRIVE. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,651.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758514August 22, 2015
ELECTRICAL SYSTEM
INTERMITTENT FLASHING AND BLINKING DASHBOARD AND EXTERIOR LIGHT WHILE TURN SIGNAL OR WIPERS ARE ENGAGED AFTER THIS INCIDENT HAPPENS THE BATTERY IS DRAINED OF POWER. BATTERY TEST FULL LOAD AND ALTERNATOR TEST GOOD. THE BATTERY IS WEARING DOWN BECAUSE OF THIS MALFUNCTIONING ELECTRICAL PROBLEM. LAST NIGHT (8/21) SOMETHING NEW HAPPENED. WHEN I WENT TO START THE CAR I FOUND IT DEAD AGAIN; YET THE " LIGHTS ON" INDICATOR LIGHT WAS VISIBLE ON THE DASH BUY THE LIGHT SWITCH WAS IN THE OFF POSITION. I HAVE OTHERS WITNESS THIS CRAZY MALFUNCTION OVER THE PAST 4 MONTHS AND YET THE HYUNDAI DEALERSHIP CANNOT REPLICATE THE PROBLEM AND THEREFORE WILL NOT REPLACE THE COMBO SWITCH (AS DIAGNOSED BY MY CORNER MECHANIC)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758528August 22, 2015
AIR BAGS, SEATS
FRONT PASSENGER WEIGHT CLASSIFICATION SENSOR FAILURE. DEALERSHIP SAYS THE ONLY WHY TO FIX IT IS TO REPLACE SEAT FOR 1800.00. DEALERSHIP CANNOT TELL ME IF SRS WILL WORK WHEN NEEDED. AFTER DOING SO RESEARCH ONLINE THIS LOOKS LIKE A BIG PROBLEM WITH HYUNDAL CARS THROUGHOUT MANY MODEL YEARS. HYUNDAI HAS FAILED TO REMIT THIS PROBLEM AND IS SELLING VEHICLES TO THE PUBLIC WITH FAULTY AIR BAG SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758571August 22, 2015
STEERING
WHEN TURNING THE STEERING WHEEL LEFT TO RIGHT, AN AUDIBLE MECHANICAL CLANKING NOISE IS HEARD IN THE STEERING COLUMN SYSTEM. ADDITIONALLY, YOU CAN FEEL FEEDBACK IN THE STEERING WHEEL WHEN THE CLANKING NOISE IS OCCURRING. THIS DEFECT IS BEST FOUND WHEN TURNING THE STEERING WHEEL QUICKLY TO THE LEFT AND THEN TO THE RIGHT, OR VICE VERSA. TOOK CAR TO FIRESTONE TODAY TO FIND PROBLEM, AND WAS TOLD IT WAS THE "STEERING COLUMN INTERMEDIATE SHAFT." THIS PART IS A RECALL ITEM LISTED FOR THIS YEAR/MAKE/MODEL. HOWEVER, MY VIN DOESN'T QUALIFY AS PART OF THIS RECALL. OBVIOUSLY THIS DEFECT IS WIDER SPREAD THAN CURRENTLY LISTED, AND DEFINITELY NEEDS TO INCLUDE MY VIN CAR. NOTE: I WORK AS AN AVIATION SAFETY INSPECTOR FOR THE FAA (FG-1825-13), SO I WORK IN THE SAME JOB POSITION BUT FOR AIRPLANES INSTEAD. THANKFULLY WITH MY MECHANICAL BACKGROUND, I WAS ABLE TO FIGURE OUT THERE WAS A SAFETY ISSUE BEFORE A POSSIBLE ACCIDENT AND LOSS OF CONTROL OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758583August 22, 2015
STEERING
WHILE DRIVING THIS CAR I HEARD A POPPING NOISE IN THE STEERING , I CALLED HYUNDAI THEY SENT ME TO HAVE THE CAR CHECKED NOT ONLY ON THIS BUT FOUND OUT THERE WERE 6 OTHER RECALLS WHEN I WENT TO PICK UP MY CAR THEY TOLD ME IT IS A MDPS COUPLING IN THE STEERING COLUMN AND NOT COVERED , THE REP TOLD ME THAT THIS IS AN ONGOING ISSUE WITH HYUNDAI AND THAT THE PART IS ON BACK ORDER FOR SEVERAL OTHER VEHICLES AND THAT IT WOULD COST ME 400 TO REPAIR , SINCE THIS IS AN ONGOING PROBLEM WITH THIS YEAR MODEL CAR WHY ARE THEY NOT DOING THIS AS A RECALL , I WAS TOLD THIS IS HAZARDOUS SITUATION AND COULD CAUSE A LIFE THREATENING ACCIDENT REALLY ? SO I GUESS HYUNDAI IS WAITING FOR SOMEONE TO BE KILLED ? I AM BEYOND DISAPPOINTED WITH THIS AND AM AFRAID TO DRIVE MY CAR NOW ! THEY NEED TO BE HELD RESPONSIBLE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750315August 21, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750382August 21, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME LOOSE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750438August 21, 2015
STEERING, EQUIPMENT ADAPTIVE/MOBILITY
I WAS HAVING PROBLEMS WITH MY STEERING SHAKING AND RATTLING, WAS WAITING FOR MY APPOINTMENT AT THE DEALERSHIP TO RESOLVE THE PROBLEM AS I NOTICED WAS ON A RECALL NHTSA #10V457000 & 10V426000, DEALER STATED THEY WERE COMPLETED 05/ 2010. THAT I WOULD HAVE TO PAY $500 TO FIX THE PROBLEM AGAIN. I WAS IN PROCESS OF TRANSFERING BACK TO FT WORTH. DUE TO LIMETED BUDGET COULD NOT FIX THE PROBLEM .. SEVERAL DAYS LATER I WAS INVOLVED IN AN INCIDENT WHERE A PERSON HAD CONTACTED MY VEHICLE FROM THE FRONT. I MANAGED TO CAUSE THIS POSSIBLY FATAL FRONT END COLLISION TO BE A GLANCING BLOW. BUT NOT BEFORE HAVING PROBLEMS OPERATING THE VEHICLE'S STEERING CAPABILITY. THE SHAKING AND RATTLING IN THE STEERING WHEEL WHICH THEY (DEALERSHIP) SAID WAS CORRECTED; COME ALSO WITH PLAY IN THE STEERING IT SELF THE STEERING WHEEL IS TURNED ...LEFT OR RIGHT. DUE TO THIS DELAY THE SECONDS CAUSED CONTACT TO STILL BE MADE WHERE AS IF WAS CORRECTED WITH A ADEQUATE REPLACEMENT PART COULD POSSIBLY BEEN AVOIDED. NOW AM TOLD I HAVE TO PAY FOR THIS TO BE FIXED EVEN THOUGH IS A PRIOR RECAL; THAT IS STILL DEFECTIVE. MIND YOU THE PART IS $500. SO IS THIS A MATTER OF ONCE A RECALL ALWAYS A RECALL. AT $500 A POP. WARANTY IS 6 YRS / 60,000?? (NOT TOTALLY SURE ON THAT?) SO IS MY RESPONSBILITY AFTER THAT? MAY AS WELL SELL. IS IT THE AUTOMOTIVE S INDUSTRY TO HAVE CONSUMERS LEASE INSTEAD OF BUY. ..AND PARTS INDUSTRY AND MANUFACTURING INDUSTRY TO CAPITALIZE OFF OF DEFECTIVE PARTS...BY RESELLING THESE DEFECTICE PARTS OVER AND OVER???????????
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10750095August 20, 2015
STEERING
STEERING WHEEL HAS LOUD NOISE WHEN TURNING WHEEL. ALSO WHEN TURNING STEERING WHEEL THERE IS PLAY IN TURN BEFORE WHEELS ACTUALLY TURN. DEALERSHIP COULD NOT REPAIR BECAUSE PARTS ARE ON BACK ORDER. WAS TOLD CAR IS SAFE TO DRIVE. DEALERSHIP WILL CALL WHEN IT IS MY TURN, OTHERS AHEAD OF ME, TO REPAIR. OUT OF WARRANTY BY ALMOST TWO MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750166August 20, 2015
WHEELS, STEERING, SUSPENSION
STEERING COLUMN RECALL (CAMPAIGN 97) WAS IDENTIFIED AS PERFORMED BY HYUNDAI ON NOVEMBER 12, 2010. WHILE HAVING REPAIRS DONE TO 2011 HYUNDAI SONATA, THE MECHANIC IDENTIFIED THAT THE CAR HAD A RECALL WHICH WAS CHARACTERIZED BY THE STEERING PROBLEMS/SHAKING IDENTIFIED. HYUNDAI WAS CONTRACTED AND THEY SCHEDULED AN APPOINTMENT TO HAVE THE CAR DIAGNOSED STATING THEIR POLICY... "ONCE A RECALL / ALWAYS A RECALL." I REALLY DID NOT REALLY LIKE IT WHEN I WAS TOLD THAT IF THE PROBLEM WAS NOT THE STEERING COLUMN RECALL, I WOULD BE CHARGED FOR THE DIAGNOSIS. I REALLY DID HAVE A PROBLEM WHEN I WAS TOLD THAT THEY WOULD NOT TELL ME WHAT THE CHARGES MAY BE. COMPOUNDING THIS, THE RIMS HAVE CORRODED TO THE POINT WHERE THEY ARE ALMOST COMPLETELY BLACK. THIS HAS BEEN CONTRIBUTED TO BE CORROSION OF SOME SORT BY THREE INDEPENDENT INSPECTORS. WHEN I ASKED HYUNDAI MFG. & ES HYUNDAI FOR REPAIR/REPLACEMENT UNDER THE CORROSION WARRANTY, I WAS TOLD THIS IS NOT COVERED UNDER THEIR CORROSION WARRANTY. MY REPEATED REQUESTS TO HAVE A SERVICE MANAGER/TECHNICIAN TO LOOK AT THE RIMS AND HELP EXPLAIN WHAT THE PROBLEM IS HAVE BEEN REPEATEDLY IGNORED. WHY CAN'T THESE PEOPLE SAY WHAT THEY MEAN AND DO WHAT THEY SAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749811August 19, 2015
ENGINE
HYUNDAI IS GOING TO REPLACE THE ENGINE UNDER WARRANTEE, HOWEVER THEY ONLY WARRANTEE THIS BRAND NEW LONG BLOCK (ENGINE) FOR 12 MONTHS OR 12,000 MILES INSTEAD OF WARRANTING THE ENGINE FOR AN ORIGINAL 10 YEARS OR 100,000 MILES. THE PROBLEM IS CAN THIS NEW ENGINE BE TRUSTED SINCE WE DON'T KNOW WHEN THE ENGINE WAS ORIGINALLY BUILT. HYUNDAI REQUIRES THAT ALL OIL CHANGE RECORDS BE GIVEN TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749855August 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING AT 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749313August 17, 2015
ENGINE
WE BEGAN HEARING SOME NOISES FROM UNDER THE HOOD, AND SCHEDULED TO TAKE THE CAR IN FOR MAINTENANCE AND AN OIL CHANGE ON WEDNESDAY OF THE FOLLOWING WEEK (8/18/2015 WAS OUR APPOINTMENT). ON 8/17/15 THE CAR STARTED LIKE NORMAL, WE GOT BACK ON THE ROAD, AND MY HUSBAND BEGAN TO ACCELERATE. IT ACCELERATED TO 15MPH, THEN STOPPED ACCELERATING. THE CAR HAD SHUT OFF. THE LIGHTS ON THE DASH CAME ON, THE POWER STEERING AND POWER BRAKES CEASED TO WORK, AND WE BARELY MADE IT OFF THE ROAD. WE PUT IT IN PARK, TOOK THE KEY OUT, WAITED FOR A MINUTE, AND TRIED RESTARTING IT. IT WOULD CLICK ONCE, THEN NOTHING. WE TRIED JUMPING IT, NOTHING. WE WERE TOLD IT SOUNDED LIKE THE ALTERNATOR, SO HAD IT TOWED TO A NEARBY AAA SHOP. THE FOLLOWING DAY (MONDAY, 8/17/15) WE RECEIVED A CALL THAT THE ENGINE HAD SEIZED. AND UPON CALLING THE DEALERSHIP WE BOUGHT THE CAR FROM, FOUND OUT THAT THE EXTENDED WARRANTY WE PURCHASED, HAD JUST EXPIRED AT 109K MILES AND WE WERE AT 130K MILES. WE ASKED THE AAA AND THE DEALERSHIP TO CALL AROUND TO GET PRICING ON HOW MUCH AN ENGINE WOULD BE. THEY WERE SHOCKED TO LEARN THAT THE ENGINE FOR THE 2011 HYUNDAI SONATA IS UNAVAILABLE NATIONWIDE, INDEFINITELY. THIS IS UNHEARD OF AND IS WHAT PROMPTED ME TO SEARCH ONLINE TO CHECK IF A SEIZED ENGINE WAS ONE OF THE MANY PROBLEMS/RECALLS/MISTAKES MADE WITH THIS CAR, AND SURPRISINGLY, IT WAS! I TRULY HOPE THE NHTSA WILL INVESTIGATE AT THE VERY LEAST! AND RECALL THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748869August 15, 2015
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
ON A COUPLE OF SEPARATE INCIDENTS, THE GEAR DISAPPEAR. I WAS DRIVING ON D, THE GEAR WAS ON D, BUT AFTER SEVERAL MILES THE GEAR DISAPPEAR. I PULLED OVER TO PARK THE CAR, I PUT THE CAR ON REVERSE, BUT THE GEAR WAS NOT VISIBLE. I TURNED THE CAR OFF AND TURNED IT BACK ON, I COULD SEE THE GEAR THEN. THIS HAS HAPPENED A COUPLE OF TIMES. A COUPLE OF WEEKS AFTER THIS HAPPENED, THE CAR DID NOT START AT ALL. THE CAR ENDED UP STARTING AFTER IT WAS TOWED TO THE DEALERSHIP. APART FROM THIS ISSUE I'VE BEEN AT THE DEALERSHIP FOR SEVERAL OTHER ISSUES. STARTER, AXLES, THE KEY IGNITION SWITCH, SENSORS, ETC. IT'S BEEN VERY TIME CONSUMING AND EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748127August 12, 2015
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING AN ABNORMAL NOISE AND A STRONG VIBRATION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V426000 (STEERING) AND 10V457000 (STEERING). THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE CONTACT COULD NOT CONFIRM IF THE RECALL REPAIR PART WAS AVAILABLE TO SCHEDULE THE APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,944.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748251August 12, 2015
SUSPENSION
THE COIL SPRING ON THE LEFT FRONT BROKE, WE DON'T KNOW WHEN BUT THE CAR WAS IN FOR SOMETHING ELSE. IT SEEMS THAT THERE ARE MANY COMPLAINTS ABOUT THE COIL SPRINGS BREAKING AND LUCKILY WE WEREN'T HURT BY THIS. THIS SEEMS TO BE A MANUFACTURING DEFECT THAT SHOULDN'T BE PASSED ONTO THE CONSUMER. THE CAR IS ONLY 5 YEARS OLD WITH ABOUT 55000 MILES ON IT. WHAT HAPPENS WHEN THE OTHER SIDE BREAKS AND WE MIGHT BE ON THE HIGHWAY. I'M WORRIED ABOUT THIS AND I BELIEVE SOME KIND OF RECALL SHOULD BE WARRANTED. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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