Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11567518January 24, 2024
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567391January 23, 2024
ENGINE
I changed out every cylinder, axel, within 6 months and now on March 22, 2023, they said I needed a new engine. P0300, P0303 MISFIRE. They said the car misfired. I thought that's why they changed all the cylinders. WHY DID THIS HAPPEN? My car has been parked in the garage. Why do I have to fix a problem that was just fixed? Still confused
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566641January 20, 2024
ENGINE
My car was burning through oil fairly quickly. I had to refill my oil in between oil changes. I was also getting oil changes about every 2k miles until I realized it was not normal. I contacted Hyundai about an oil consumption test on December 19th. I did not hear back until almost 2 weeks. The email did not ask me what I needed but basically said” you’ve talked to someone if you need something let us know” I had called in to check the status. Not sure why they thought this was resolved. About a week later my engine failed. Hyundai will not fix my engine because it does not fall under warranty. From what the mechanic told me, my car has carbon build up due to the burning oil which caused my cylinders to crack. I don’t know much about cars but oil is not suppose to burn that fast.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566685January 20, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
My check Hybrid system light comes on and then my car stops allowing me to drive , the gas stops working ! This happened 3 times on the highway very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564903January 11, 2024
ENGINE
On the way home after I purchasing my son his 2016 Hyundai sonata limited, he noticed his oil light come on and he stopped to check his oil and it was almost empty. He got an oil change and called the dealer and they told us that it was probably the oil change place that didn’t tighten the drain cap. We took it to them and they said no issues with the cap. Went back to Hyundai and when you open the hood the engine is shiny and coated in oil . They would not do anything for us , the car was at 117k and they told us to drive it till it knocks and fill it and maybe Hyundai would replace engine . Hyundai did not warranty this cars engine. He has had his car now for 5 months and puts over a gallon of oil in it a month. It started misfiring, so we replace his spark plugs and noticed oil all over the spark plug number 2. This was a one owner car, that showed she took good care of it, and that is why we purchased it. We are stuck with this car and it is not safe and my son is 19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563844January 5, 2024
ENGINE
Engine began misfiring, spark plug coated in oil which indicates piston ring defect. I get regular scheduled maintenance, often needing oil far before maintenance would be due. This is a KNOWN issue and Hyundai is NOT TAKING RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560428December 16, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, ENGINE
I am writing to bring to your attention a critical issue affecting my 2016 HYUNDAI SONATA 4 DOOR SEDAN, that warrants investigation and public awareness. Hyundai cars are currently plagued by ENGINE OIL CONSUMPTION PROBLEMS that ultimately lead to ENGINE FAILURE, due to there being NO WARNING LAMPS, MESSAGES, or OTHER SYMPTOMS OF THE PROBLEM PRIOR TO THE FAILURE. This is a concerning issue that remains largely unknown to most customers. When these issues arise, car owners such as myself, are often left with uncooperative dealerships that either deny the problem or offer minimal assistance. Even Hyundai corporate and extended warranties fail to provide adequate support, frequently citing owner negligence as a reason for denial. This occurs despite the fact that engine sludge buildup is inevitable, even with consistent car maintenance. Furthermore, I am forced to endure long waiting times for MY 2016 HYUNDAI SONATA 4 DOOR SEDAN, THAT HAS BEEN INSPECTED and, then DENIED FOR an ENGINE REPLACEMENT, and face additional months of delay for them to explain why. The situation is exacerbated by the lack of loaner vehicles and no assurance of rental reimbursement. This leaves countless individuals burdened with repair payments for stranded vehicles. My personal experience has been with Ourisman Hyundai, and many others have voiced similar grievances. Numerous complaints have been filed with the Better Business Bureau (BBB) and the National Highway Traffic Safety Administration (NHSTA), yet little action has been taken to aid the thousands of people who are experiencing the same problems to rectify this issue. It is imperative that ATTENTION is drawn to this matter as HYUNDAI'S approach to selling cars with HIDDEN ENGINE ISSUES PUTS CUSTOMERS AT SAFETY RISK AND places them in DIRE and DEADLY HARM. I implore all News Media outlets to conduct an investigation into these concerns and help shed light on a situation that demands immediate attention
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560169December 14, 2023
ENGINE
I Bought a Hyundai Sonata in the spring of 2018 from a previous owner. Before buying the car, I contacted Hyundai and they told me engine issues would be covered. In December 2022 I talked with the customer service national office and told me I was lucky that I had two engine warranties, one up to 120k miles and the other unlimited. I was told to check my oil usage every month to ensure a warranty. The car started using oil this fall 2023. I took the car to the dealership as requested by Hyundai. We have paid almost $1000 for tests. Hyundai of Noblesville says the car is drinking oil 2.8 quarts for less than 1000 miles, a test Hyundai requires. Making you drive a car with less than half its engine oil is self-destroying the engine. Hyundai is not willing to pay for the repairs. Being required to drive a vehicle until the engine ceases to get the engine covered under warranty is a very dangerous practice that risks the lives of ourselves and others. The car has less than 100,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559420December 11, 2023
ENGINE, UNKNOWN OR OTHER
My hyaundai is burning through oil every 500-1000 miles it will be completely empty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557402November 29, 2023
ENGINE
On the evening of 11/28/2023 I had my vehicle parked in my garage of my home when my smoke detectors went off. I went to my garage to discover it was full of smoke and it particularly was coming from the front of the engine I had my son call the fire department and poured water on the small fire as it was still smoking when they arrived. there is visible burn marks on the engine hood from the fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11556209November 21, 2023
STRUCTURE:BODY
I own a 2016 Hyundai Sonata and on vacation in Florida the cap to the shark Finn Antenna flew off on the highway. I noted there are recalls on newer versions of the Sonata but not on the 2016. I feel that is a problem that Hyundai should address as it is a safety hazard and could cause an accident resulting in injuries. Also the cost to replace the antenna is almost 500 dollar as they do not just sell the cover for the antenna. Thank you for any help you can provide in addressing this issue as I do not want anyone to get hurt because of this faulty problem with the antenna cover.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554764November 12, 2023
ENGINE
I am writing to bring to your attention a critical issue affecting Hyundai car owners that warrants investigation and public awareness. Hyundai cars are currently plagued by oil consumption problems that ultimately lead to engine failure, a concerning issue that remains largely unknown to most customers. When these issues arise, car owners are often left to grapple with uncooperative dealerships that either deny the problem or offer minimal assistance. Even Hyundai corporate and extended warranties fail to provide adequate support, frequently citing owner negligence as a reason for denial. This occurs despite the fact that engine sludge buildup is inevitable, even with consistent car maintenance. Furthermore, car owners are forced to endure long waiting times for their vehicles to be inspected and, if approved for an engine replacement, face additional months of delay. The situation is exacerbated by the lack of loaner vehicles and no assurance of rental reimbursement. This leaves countless individuals burdened with car payments for vehicles either stranded in garages or idle in driveways. My personal experience has been with First Hyundai, and many others have voiced similar grievances. Numerous complaints have been filed with the Better Business Bureau (BBB) and the National Highway Traffic Safety Administration (NHSTA), yet little action has been taken to aid the thousands of people who lack the resources to rectify this issue. It is imperative that attention is drawn to this matter as Hyundai's approach to selling cars with hidden engine issues puts customers at risk and places them in dire financial straits. I implore the Boston Globe to conduct an investigation into these concerns and help shed light on a situation that demands immediate attention
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554489November 10, 2023
ENGINE
I was driving on the freeway and the car went from 70 mph to 60 then 50 then 40 slowing on the freeway each second. This has happened multiple times, each time taken in Hyundai and “repaired” only to happen a couple months later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553858November 6, 2023
ENGINE
Engine is burning the oil quickly. Hyundai dealer performed oil consumption test and found that engine is burning the oil quickly and I need to add 1-quarter at every 750 miles. Dealer told me if you are 1st owner than Hyundai will replace the engine but i am second owner i won't eligible for engine replacement. Due to this problem, oil get on the spark plug and car is vibrating a lot and I feel it very dangerous. I have check online and many people have this issue. I would appreciate it if you could help me here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553036November 1, 2023
ENGINE
Engine is burning is oil at least 1,5 qt on 1000 miles, added 7 quarts of oil in 3500miles, dealership is playing around and says everything is ok, did a oil consumption test and wrote down that is burning 0,5 qt and don’t want to recognize that the have to change the engine on warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553086November 1, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
found me driving on I 75 and I put the Cruise Control at 70 miles, instead of maintaining the speed at 70miles the vehicle accelerated to more than 90 miles per hour I had to quickly put my foot on the brake otherwise I could have an accident with the vehicle from the front, after all this happened, I felt the car was losing speed, I tried to accelerate but it did not go over 60 miles per hour. I took it to the mechanic and they did not detect anything in the vehicle's computer. This vehicle also turns off at times when you are driving and it turns off it also spend too much oil motor , I started looking for information on this model of car and I see that there are more than 550 people who have the same problem as me, this is an unsafe vehicle for the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551973October 26, 2023
ENGINE
Engine seized on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551981October 26, 2023
ENGINE, VEHICLE SPEED CONTROL
The contact owned a 2016 Hyundai Sonata. The contact stated that while her son was driving at approximately 45 mph, the check engine warning lights illuminated. The vehicle began to shake, lost power, and failed to accelerate. The driver pulled over and noticed smoke, and the vehicle caught fire. The fire department was on the scene and extinguished the fire. It was unknown if a police report was filed. There were no reported injuries. The air bag did not deploy. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired.The insurance company deemed the vehicle a total loss. The manufacturer was not contacted. The contact mentioned that in 2021, the motor may have been replaced.The failure mileage was approximately 62,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11552089October 26, 2023
ENGINE
Engine failure. Metal in the engine oil pan. P1326 code. No warranty coverage and no recall. Replacing the parts myself. Vehicle went into limp mode without warning. Oil bypassing one of the pistons. Lower end was loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551356October 23, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HEV WARNING TURN OFF ENGINE CAR STARTED SHAKING while driving on the interstate gas pedal went to the floor car started making a loud noise from the engine I put car in park and it would not move for 45 minutes at a stop sign
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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