Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11508813February 23, 2023
ENGINE
While driving on highway gas pedal failed and engine turned off. Vehicle had to coast slowly. Attempts to start car worked but could not go faster than 10 miles per hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508824February 23, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I'm smelling has from under the car and it's got a ticking sound and burning oil it looks like
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508052February 19, 2023
POWER TRAIN
I was driving my vehicle and a warning light indicating hybrid system charging failure warning. The vehicle had intermittent power problems and would not move appropriately in relation to the pushing the gas pedal. It would not go then would jerk forward. I was finally able to pull over to the side of the road safely. I turned my car off and when turned back on the error message failed. This happened on two other occasions. Later there was a whining noise when shifting into second gear. I took in for service and the hyundai dealership told me the transmission needed to be replaced. My safety and others were at risk due to loss of ability to drive the vehicle appropriately due to loss of power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507562February 16, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507002February 13, 2023
ENGINE, UNKNOWN OR OTHER
Engine stalled and shut off and wouldn’t start again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507070February 13, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 60 MPH, the vehicle started stalling without warning. The contact pulled over on the side of the road and the vehicle lost motive power and stalled. The contact attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V568000 (Engine). The contact was referred to the dealer for assistance. The vehicle was towed to the dealer. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The vehicle was not repaired. The failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506397February 9, 2023
STEERING
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at various speeds, the power steering failed, causing the steering wheel to become very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the NHTSA Campaign Number: 16V190000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not yet notified of the failure. The failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506156February 8, 2023
ENGINE, SERVICE BRAKES, UNKNOWN OR OTHER
The car suddenly stopped idling while driving at around 40-45 mph and everything seemed normal until it would not drive but the car was on and then the steering was difficult to pull over to a safe area and the brakes were hard to brake and stop but when it came to a full stop the vehicle dash warning lights were flickering and shut off. When I tried to attempt and start the vehicle it would not start but everything turns on ike normal al the lights except the engine was not on. Also it started smelling like some sort of electrical components were burning or something but I couldn't see any smoke or anything coming from the engine area but it seemed like electrical burn somewhere in the car. The vehicle is very unsafe to drive since there was no kind of warning lights or sounds and just stopped working while driving. The vehicle is well maintained and up to date with maintenance services. It became inoperable and had to be towed home since I ended up stuck in a unsafe spot in the middle of a busy street and waited hours for someone to tow it back to my house because it was already about 1 or 2 in the morning. The next day had hired a mechanic to come and do the diagnostics and repairs and still doesn't start or drive and I had to hire another mechanic to diagnose the problem again and was told that the motor is seized and I would need a new engine and other work done on it as well and so me and my family are stuck without a car which is our only car and no more money to fix the car and have no way to bring my child to school and also take my wife to work and etc etc since this problem and don't know what's wrong with it after spending so much money trying to have it fixed so possibly a lemon car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503895January 26, 2023
STEERING, ENGINE, SERVICE BRAKES
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503607January 25, 2023
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
I was driving my 2011 Hyundai Sonota and it felt like a truck had slammed into the back of my vehicle but it didn’t, the car was knocking and finally stopped and wouldn’t accelerate when pushing the pedal. I had to have it towed and the shop didn’t know what to do and I had it sent to Rick Case Hyundai and I explained the situation about the debris being washed out of the engine and they asked for $1700 just to look at the engine. I had a few recalls and they should have looked at the engine with no problems and no charges. They had my vehicle towed and it took me a few months to figure out what happened to my car? I have been denied EVERYTHING BY HYUNDAI CORPORATE AND TAMMY OFFERED TO LOOK AT THE ENGINE AFTER SENDING THE INFORMATION TO BBB AND SHE SAID SHE WOULD DO IT FREE OF CHARGE BECAUSE THERE IS A RECALL ON THE END
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502854January 20, 2023
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT, ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undetermined speed, there was an abnormal rattling and ticking noise detected. The air bag warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that an engine replacement was needed. The dealer requested the maintenance records but denied repair coverage due to old oil in the vehicle. The manufacturer was not contacted. The approximate failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502664January 19, 2023
ENGINE
My husband was accelerating onto a highway and the engine failed. He was able to pull to the shoulder and brake to a stop. He was not able to start the car. He had the car towed to our mechanic and the mechanic reported that the engine seized, the engine had oil in it, and we needed to bring the car to the dealer to have it looked at. There were no lights, sounds, or warnings that there was a problem with the engine. This is the second engine failure for this car. The first failure was a fire and the engine was replaced. The dealer stated that it would take 3 weeks before they could look at the car. We brought it in 3 weeks later, 12/19/22. No-one has looked at the car. We don't know what the problem is, because they still have not looked at it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502102January 17, 2023
ELECTRICAL SYSTEM, STEERING
EPS and traction light came on when driving around 20mph making the wheel stiff and barely able to turn. Looked up 2011 Hyundai recalls and came across recall 143 regarding the steering column. Took car to dealer and they said no recalls found for my vehicle. I told them about what I found online and that I’m experiencing the same issues so I’m not sure why my 2011 wasn’t affected. They basically said too bad too sad. They still have my car so I’m hoping that they figure out my car should be apart of the recall campaign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501593January 13, 2023
ENGINE
ENGINE SEASED UP OUT OF NO WHERE IN THE MIDDLE OF AN INTERSECTION NO SOUNDS NOTHING JUST STOPPED RUNNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501057January 10, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 65 MPH, the vehicle failed to accelerate and inadvertently decelerated to 10 MPH. The vehicle went into LIMP Mode. The check engine warning light was illuminated. The contact pulled over and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and retrieved fault code: P1326 (Knock Sensor Detection System) and performed an engine bearing test, which the vehicle passed. The dealer updated the KSDS and ECM software; however, the failure recurred. The vehicle was towed back to the dealer, where the knock sensor and bolt were replaced. The contact stated that the engine was previously replaced in 2019. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 118,392.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500763January 9, 2023
STEERING: STEERING WHEEL/HANDLE BAR
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO STEERING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499291December 28, 2022
AIR BAGS
The airbags in my car did not deploy! I was hit so hard through my driver window that it knocked me out both speeds combined together was 110mph with me going 55mph the air bags should have went off the whole driver side back to the trunk is damaged and not even the door airbag had went off. This is a huge safety concern for myself.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11498360December 21, 2022
FUEL/PROPULSION SYSTEM
I started smelling a strong fuel odor and my car just started leaking fuel while I was driving it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498399December 21, 2022
ENGINE, POWER TRAIN, STEERING
My engine has failed, and my steering wheel column has locked. I had the software update on my engine with Napleton that qualified me for a lifetime engine replacement. I submitted maintenance records for my car and pictures of my valvetrain that are well maintained, and hyundai denied my engine claim for exceptional maintenance neglect on Dec8. On December 14th, after reviewing my oil changes, they still denied me for using low quality oil that's obscured. The problem I am having with my car is oil, not being able to get to the pistons inside my engine. It's not fair when the company know they engines have a manufacture defect. Then they blame the customers for lack of maintenance to have an excuse not to replace the engine. Knowing that with or without oil changes in the hyundai sonata 2011 -2012 models the engines will eventually seize anyway.I've reached out to their company over 300 times trying to resolve this matter and I'm still in the same place I started at a month ago. I want to sue for pain and suffering. I've been without a car since nov 9, and it's dec 20. Hyundai has put me and my family life in danger on numerous occasions, with their faulty and defected parts causing two near death experiences. Hyundai sonata has had a recall on every part, and I consider them unsafe and dangerous. I have seven different case reports with Hyundai motor company about excessive oil consumption, and the knocking whining vibrating and shaking. They are very much aware of everything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498402December 21, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2020 wiring harness overheated and melted - replaced taillight 6 times in 1 year. Hyundai fixed. 2021 tailight out again - Hyundai stated the taillight assembly melted, needs to be replaced (403.00) light bulb cannot be replaced (warped). Safety issue is what is causing things to heat up and melt. Many others reported same issue online - Hyundai is not taking ownership to fix whatever is causing this? No warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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