Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10816794December 29, 2015
STEERING
WHEN I TOOK MY SONATA TO CHANTILLY VA DEALER FOR HYUNDAI RECALL CAMPAIGN 132, AFTER INSPECTING THE VEHICLE, SERVICE MANAGER TOLD ME THAT THERE WAS SOME CLICKING NOISE STARTING TO HAPPEN IN STEERING FLEX COUPLING DUE TO WEAR OUT. I WAS QUOTED AN ESTIMATE OF $450 PLUS TAX TO FIX IT. MY CAR HAS 61K MILES BOUGHT IN NOVEMBER 2010. I WAS TOLD THAT I JUST PASSED WARRANTY PERIOD. I HAVE BEEN HAVING MY VEHICLE SERVICED REGULARLY AT FAIRFAX HYUNDAI DEALER AND WAS NEVER INFORMED OF THIS PROBLEM BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816835December 29, 2015
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE) AND 15V759000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816867December 29, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE SHAFT UNIVERSAL JOINT CONNECTION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING), BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816905December 29, 2015
ELECTRICAL SYSTEM
DASHBOARD WARNING SIGNS STARTED BLINKING (WRENCH, BATTERY, ETC) WHILE I WAS DRIVING THE CAR ON A CITY 4-LANE HIGHWAY (ROUTE 1 IN BALTIMORE) AT A SPEED OF 30-50 MPH. AFTER STARTING AND STOPPING MY CAR, A SONATA HYBRID, SEVERAL TIMES, EVENTUALLY I LOST ALL POWER TO THE CAR SUCH THAT THE BRAKES AND STEERING WOULD NOT WORK. AT THIS POINT I WAS ONLY GOING ~10 MPH. LUCKILY I WAS AT THE MALL AT THIS POINT AND THE CAR CAME TO A STOP ON ITS OWN. THE CAR WOULD NOT START AND THE DOOR LOCKS AND FOB DID NOT WORK. I THEN HAD IT TOWED TO THE DEALER. THEY REPLACED AN ELECTRICAL BOARD OF SOME TYPE AND THEN WERE ABLE TO DRIVE IT BUT ALSO NOTED ALL OF THE DASHBOARD ALARMS GOING OFF. THEIR CURRENT WORKING DIAGNOSIS IS THAT THERE IS A PROBLEM WITH THE CONNECTION TO THE ELECTRIC BATTERY CAUSING HIGH RESISTANCE. IT IS STILL UNDER REPAIR AT THE DEALER. I AM WORRIED THAT THIS COULD HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816535December 28, 2015
STEERING
STEERING WHEEL CHICKED WHEN MAKING TURNS. NOTICABLE SHAKE WHEN DRIVING. DEALER SAID NOT UNDER WARRENTY. DEALER STATED "COUPLING WORN". $315 TO REPAIR. BASED ON COMPLAINTS, CAN'T UNDERSTAND WHY NOT RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816560December 28, 2015
STEERING
MY SONATA CONTINUES TO PULL TO THE LEFT. I HAVE TAKEN MY VEHICLE TO THE DEALER MULTIPLE TIMES. THEY CHECKED THE ALIGNMENT AND FORCE BALANCED THE TIRES A FEW TIMES. EVENTUALLY THEY TOLD ME IT WAS MY TIRES CAUSING THE PROBLEM. SO THEY PUT A SET OF 4 BRAND NEW WHEELS AND TIRES FROM ANOTHER CAR ONTO MINE. THE PROBLEM STILL PERSISTED. SO THEY DIDNT KNOW WHAT TO DO AND CONTACTED AN HUYNDAI REP WHO STATED THE VEHICLE PERFORMED AS DESIGNED. IF THE VEHICLE PERFORMED AS DESIGNED WHY DID YOUR SERVICE TECHS CHECK MY ALIGNMENT AND FORCE BALANCE MY TIRES 3 OR 4 TIMES? WHY DID THEY PUT ANOTHER SET OF WHEELS AND TIRES ON MY CAR IF THERE WAS NO PROBLEM? ITS VERY DANGEROUS BECAUSE IF I TAKE MY HAND OFF THE WHEEL IT PULLS INTO THE OTHER LANE. OTHER CONSUMERS HAVE COMPLAINED OF THE SAME THING AND SOME EVEN HAD THEIR CAR REPLACED. I FILLED A CORPORATE COMPLAINT WITH HYUNDAI BUT THEY AGREE WITH THE REP THAT THE IS PERFORMING AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10812024December 24, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE AND ENGINE COOLING) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10812040December 24, 2015
ENGINE
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE. THE CONTACT WAS ALERTED TO THE FIRE BY A NEIGHBOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 02/19/16 *BF *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10811877December 23, 2015
STEERING
I OWN A 2011 HYUNDAI SONATA. WHEN YOU TURN THE STEERING WHEEL, THE STEERING WHEEL IS LOOSE AND YOU NOTICE AN ABNORMAL CLUNK FEELING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A THE STEERING WHEEL COUPLER PART IN THE STEERING NEEDED TO BE REPLACED.THE VEHICLE WAS NOT REPAIRED. APPROXIMATE MILEAGE OF THE VEHICLE: 90,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816130December 22, 2015
ENGINE
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE REPAIRS AND ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED. A NEW ENGINE WAS RECOMMENDED. HOWEVER, THE ENGINE LIGHT REMAINED ON. ALSO, THE CONSUMER STATED THERE WERE PROBLEMS WITH THE OIL AND NOISES COMING FROM THE ENGINE, SHE ALSO HAD DIFFICULTY GAINING SPEED. THE DEALER REPLACED THE CYLINDER HEAD AND RECOMMENDED A GASKET. THE CONSUMER ATTACHED AN ENGINE RECALL NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811685December 22, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811392December 21, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V457000 (STEERING) AND 10V426000 (STEERING). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PERTAINING TO THE RECALL THEY WERE NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SEND THE PART TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811394December 21, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL NOISE EACH TIME IT WAS TURNED LEFT OR RIGHT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V426000 (STEERING) AND 10V457000 (STEERING). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COULD NOT PROVIDE A REASONABLE TIME FRAME TO SEND THE PART TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811570December 21, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TINGING METAL SOUND WHILE DRIVING. IMMEDIATELY AFTER START IT DIES, OIL LIGHT COMES ON MODERATE ACCELERATION, SHIFTS ERRATIC AND HARD IN MULTIPLE GEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811572December 21, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TINGING SOUND COMES AND GOES WHILE DRIVING, ERRATIC SHIFTING MULTIPLE GEARS, OIL LIGHT COMES ON WITH MODERATE ACCELERATION, THERE IS A RECALL ON THIS BUT I DO NOT HAVE THE NUMBER. RECALL ON ENGINE. II HAVE BEEN TO THE DEALER WHO CLAIMS THEY ARE NOT ABLE TO REPLICATE BUT WILL NOT ALLOW ME TO DRIVE WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811180December 18, 2015
ENGINE
TAKATA RECALL THIS HAS BEEN THE WORSE EXPERIENCE OF MY LIFE. IN MAY I WAS DRIVING WEST ON HWY 40 TOWARDS RALEIGH NC WHEN MY CAR JUST STOPPED AND MADE A FUNNY NOISE, WHEN I PULLED OVER AND TRIED TO RESTART THE ENGINE SMOKE CAME FROM UNDER THE HOOD. I HAD IT TOWED TO SOUTHERN HYUNDAI IN RALEIGH ON WAKE FOREST RD. IT INITIALLY TOOK THREE MONTHS TO GET A RESPONSE FROM THE MANUFACTURER TO PAY 50% OF THE COST. THEN 2 MONTHS LATER OR AROUND OCTOBER WHEN THE CAR WAS READY I DIDN'T HAVE THE OTHER 4500.00 TO GIVE THEM BEING A SINGLE PARENT OF FIVE. WHEN THE NOTICE CAME OUT I ASKED THEM TO SEE THE MANUFACTURER FOR THE REMAINING BALANCE. IT IS NOW DECEMBER AND I STILL DON'T HAVE MY CAR. I HAVE BEEN THROUGH SO MUCH AND BARELY HANGING ON TO A CAR MAKING PAYMENTS AND HAVEN'T DRIVEN IT IN 7 MONTHS. THE DEALER STILL HAS POSSESSION OF THE VEHICLE, WHY CAN'T THE MANUFACTURE PAY FOR THE COST. I FEEL LIKE I HAVE BEEN A VICTIM OF SOME CRUEL CRIME. WHAT TO DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810950December 17, 2015
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
"TAKATA RECALL" I WAS DRIVING ON THE INTERSTATE THE OTHER DAY AND MY CAR WAS SHAKING, SO SCARY. I'M NOT A MECHANIC, BUT I KNOW WHEN SOMETHING IS WRONG. THE LIGHTS ON MY CAR GETS SO HOT THAT THEY KEEP GOING OUT AND THE CAR IS A DRIFTER. I JUST HAPPEN TO ENTER MY VIN# IN THE SYSTEM AND I WAS SHOCK. I HAVE BEEN DRIVING THIS CAR NOT KNOWING MY CAR HAS 4 RECALLS ON IT. I WOULD LIKE TO GET ANOTHER CAR BECAUSE AT THIS POINT I DO NOT FEEL SAFE DRIVING MY FAMILY EVEN IF THEY SERVICED IT. JUST HEARING ALL THE PROBLEMS THAT WRONG WITH THIS CAR, I DO NOT FEEL SAFE. WHO DO I NEED TO TALK TO ABOUT THIS MATTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810711December 16, 2015
ENGINE
MY HUSBAND WAS DRIVING HOME FROM WORK AND THE ENGINE STARTED MAKING A HORRIBLE KNOCKING NOISE. THIS WAS ON A FRIDAY. WE HAD THE CAR TOWED TO OUR MECHANIC THE FOLLOWING MONDAY AND HE TOLD US THE WHOLE BOTTOM END OF THE ENGINE HAD FAILED. HYUNDAI WOULDN'T HONOR OUR WARRANTY BECAUSE WE DIDN'T HAVE ALL OF OUR MAINTANENCE RECORDS FOR THE CAR. WE ENDED UP PAYING FOR THE ENGINE TO BE REPLACED OUT OF OUR POCKET. WHEN HYUNDIA SENT OUR MECHANIC THE NEW ENGINE IT WAS THE WRONG ONE. MY MECHANIC SPEND THE NEXT 3 WEEKS ARGUING WITH THEM OVER HIS FACT. FINALLY AFTER 6 WEEKS, HYUNDIA AGREED TO SOURCE A SECOND NEW ENGINE AND INSTALL IT THEMSELVES. EVEN WITH THIS DECISION, THEY STILL WOULDN'T COVER IT UNDER OUR WARRANTY. THEY TOOK AN ADDITIONAL 4 WEEKS TO INSTALL THE ENGINE. WE PAID FOR A RENTAL CAR OUT OF POCKET WHILE THIS WAS BEING TAKEN CARE OF. SO ULTIMATELY, THIS COST US CLOSE TO $6000 OUT OF POCKET WHEN IT SHOULD HAVE BEEN COVERED UNDER OUR WARRANTY. I WILL NEVER PURCHASE ANOTHER HYUNDAI, NOR WILL I RECOMMEND THEIR PRODUCTS TO MY FAMILIY AND FRIENDS OR ANYONE ELSE I COME IN CONTACT WITH. THIS HAS BEEN AN HORRIBLE EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810449December 15, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE VEHICLE WAS STARTED, IT MADE A LOUD TICKING SOUND AND RATTLED. THE NOISE LASTED APPROXIMATELY FIFTEEN MINUTES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROD ACCESSORY OIL LEVEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810214December 15, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V568000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPIERENCED A FAILURE. THE VIN WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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