Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10819342January 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. IN ADDITION, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE CRANK SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,500. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819358January 11, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH AND MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL WOULD BE DIFFICULT TO MANEUVER AND EMIT A LOUD CLICKING NOISE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818872January 8, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V629000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIRS. THE DEALER WAS UNABLE TO VERIFY WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818964January 8, 2016
STEERING
TOOK CAR IN FOR ENGINE RECALL AND EXPLAINED I WAS ALSO GETTING A CLICKING NOISE IN STEERING COLUMN AND WHILE TURNING. I WAS INFORMED IT WAS THE STEERING WHEEL COUPLER AT THE COST OF $10 WHILE THE WHOLE REPAIR COST ME $200 BECAUSE HE CUT ME A BREAK! I EXPLAINED I HAD BEEN COMPLAINING ABOUT THIS FOR AWHILE PRIOR TO THE START OF THE CLICKING NOISE. I WAS INFORMED AT THAT TIME THAT IT WAS NORMAL, NO PROBLEM WITH THE STEERING. I EXPLAINED THIS TO THE SERVICE REP AND WAS TOLD SINCE WE JUST TOOK OVER A MONTH AGO THEY CAN ONLY ADDRESS WHAT THEY DIAGNOSED! MY CAR WAS BOUGHT BRAND NEW HAS 46953 MILES, I WAS 6MONTHS 9 DAYS OUT OF TIME WARRANTY. TOTALLY RIDICULOUS AND ON TOP OF IT I STILL HAVE THE CLICKING NOISE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819072January 8, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL, A KNOCKING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819097January 8, 2016
ENGINE
ENGINE MAKING A PINGING & TAPPING SOUND UPON ACCELERATION & A REGULAR BURNT OIL ODOR ENGULFING THE INTERIOR CABIN OF VEHICLE WHILE IN MOTION. IT IS BURNING EXCESSIVE OIL BETWEEN 3,000 MILE OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818639January 7, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO, AFTER DIAGNOSING THE FAILURE, CONTACTED A LOCAL DEALER AND REPORTED THAT THE PIGTAIL ON THE FUEL PUMP FAILED AND BURNED. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 57,543.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10818627January 7, 2016
ENGINE
HYUNDAI INSTALLED FAULTY OIL FEED PIPE TO THE TURBO IN HYUNDAI SONATA 2011 2.0T, THE PIPE LEAKS AND RESULTS IN LOW OIL IN THE ENGINE, WHICH CAUSES ENGINE FAILURE. I SAW THE OIL LEAKS ON THE PARKING SPOT. TOOK IT TO THE MECHANIC AND THE PIPE WAS AT FAULT, MY ENGINE OIL WAS AT CRITICAL LEVEL, PROVIDED THAT I HAD IT CHANGED ABOUT 1000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818659January 7, 2016
STEERING
WHEN DRIVING, OR STOPPED, AND YOU TURN THE STEERING WHEEL THERE IS A CLUNKING NOISE AND A DEAD SPOT IN THE STEERING WHEEL. AT HIGHWAY SPEEDS IF YOU HIT THAT SPOT ON THE STEERING WHEEL THE WHEEL WOULD START TO SHAKE AND VIBRATE AS IF THERE WAS A FRONT END ALIGNMENT PROBLEM. THE MILEAGE ON THE VEHICLE WAS 71, 657 WHEN I BROUGHT IT TO THE DEALER FOR REPAIR. THEY INFORMED ME THAT A FLEXIBLE COUPLING IN THE STEERING COLUMN HAD "WORN OUT" AND NEEDED TO BE REPLACED. THE COST WAS ESTIMATED AT $568 WHICH INCLUDED THE COST OF THE PART AT $3.53 AND THE REMAINDER LABOR AND TAX. THIS IS RIDICULOUS THAT A PART IN THE STEERING COLUMN OF A VEHICLE THAT WAS PURCHASED NEW AND IS PRIMARILY DRIVEN ON HIGHWAYS WEARS OUT AT THIS MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818767January 7, 2016
STEERING
THE STEERING COLUMN IS LOOSE AND "CLICKS" WHENEVER THE STEERING WHEEL IS PLACED CLOSE TO THE NEUTRAL POSITION, CAUSING A FEELING OF "LOOSE STEERING" TO THE DRIVER. THE DEALER WAS CALLED AND CONFIRMED THIS HAS BEEN A RECURRING PROBLEM FOR HYUNDAI CARS MANUFACTURED IN MY YEAR, YET THEY SAID THERE WAS NO RECALL FOR THIS PROBLEM. IT IS A DEFINITE SAFETY ISSUE WHICH SEEMS TO BE GETTING WORSE, AFFECTING THE STEERING AND OVERALL CONTROL OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818405January 6, 2016
STEERING
MY 2011 HYUNDAI SONATA GLS HAS A KNOCKING IN THE STEERING WHEN I TURN THE WHEEL IT SOUNDS AS IF SOMETHING IS LOOSE AND ALSO KNOCKING WHEN I HIT A SPEED BUMP. I CONTACTED HYUNDAI AND THEY SAID MY CAR IS NOT ONE THE 100,000 VIN NUMBERS THAT ARE AFFECTED BY THIS RECALL ALTHOUGH MY CAR IS HAVING THE SAME ISSUES WITH WHAT IS IN THE RECALL. THIS IS A KNOWN ISSUE IF YOU TAKE A LOOK AT THE FOLLOWING WEBSITE HTTP://WWW.ABOUTLAWSUITS.COM/HYUNDAI-SONATA-RECALL-STEERING-PROBLEMS-13090/?REPLYTOCOM=87856 YOU CAN SEE A LOT OF PEOPLE WITH THE SAME ISSUE. THE MAIN ISSUE IS THEY ARE ONLY FULFILLING THE RECALL TO A SMALL AMOUNT OF SONATAS MADE AT A SPECIFIC FACTORY WHEN THEY ARE MANY OTHER CARS WITH THIS DEFECT. HYUNDAI IS CHARGING OVER $300 FOR THE REPAIR. AS I CONTINUE TO DRIVE THE CAR IT IS GETTING MORE LOOSE AND COULD EVENTUALLY CAUSE AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818328January 6, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLUNKING NOISE WAS PRESENT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UNIVERSAL JOINT WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000(STEERING), ALTHOUGH THE CONTACT WAS EXPERIENCING AN IDENTICAL FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,500. UPDATED 03/15/16*LJ THE CONSUMER STATED HYUNDAI AUTHORIZED A WARRANTY REPAIR, THE UPPER CONNECTOR ON THE LOWER PART OF STEERING SHAFT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818153January 5, 2016
ENGINE
RECEIVED RECALL NOTICE IN OCTOBER UNDER CAMPAIGN NOTICE 15V-568. TO DATE, NO WORD FROM DEALER REGARDING NECESSARY, CALLED FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817563January 4, 2016
ENGINE
THERE IS A RECALL ON MY VEHICLE ENGINE. I TOOK MY CAR TO THE DEALER AND THEY INSPECTED THE ENGINE FOR THE DEFECTIVE PART (ENGINE). THEY SAID THE CAR DOESN'T MET THE REQUIREMENT FOR FIX OR REPLACEMENT. HOWEVER, THEY INCREASED THE OIL AMOUNT FROM 4.5 QUARTS TO 5.5 AND CHANGE THE OIL DIP STICK WITHOUT EXPLANATION WHEN I ASKED WHY. I BELIEVE THEY ARE ATTEMPTING TO COVER UP THE PROBLEM WITH TEMPORARY FIX. CAN YOU INVESTIGATE IN TO THIS MATTER PLEASE. I CALL THEM SEVERAL TIMES ABOUT THE SITUATION WITH THE DEALERSHIP AND THE CHANGES MADE WITHOUT EXPLANATION. AFTER SEVERAL WEEKS OF WAITING FOR THEM TO RESPOND I CALL THEM AND THE COSTUMER SERVICE PERSON ON THE PHONE GAVE ME AN EXPLANATION, AGAIN NOT RESPONDED TO MY QUESTION DIRECTLY BUT BY SOMEONE WHO ONLY ANSWER THE PHONE. PLEASE HELP OR ADVISE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817579January 4, 2016
STEERING
MY 2011 HYUNDAI SONATA GLS HAS A KNOCKING IN THE STEERING WHEN I TURN THE WHEEL IT SOUNDS AS IF SOMETHING IS LOOSE AND ALSO KNOCKING WHEN I HIT A SPEED BUMP. I CONTACTED HYUNDAI AND THEY SAID MY CAR IS NOT ONE THE 100,000 VIN NUMBERS THAT ARE AFFECTED BY THIS RECALL ALTHOUGH MY CAR IS HAVING THE SAME ISSUES WITH WHAT IS IN THE RECALL. THIS IS A KNOWN ISSUE IF YOU TAKE A LOOK AT THE FOLLOWING WEBSITE HTTP://WWW.ABOUTLAWSUITS.COM/HYUNDAI-SONATA-RECALL-STEERING-PROBLEMS-13090/?REPLYTOCOM=87856 YOU CAN SEE A LOT OF PEOPLE WITH THE SAME ISSUE. THE MAIN ISSUE IS THEY ARE ONLY FULFILLING THE RECALL TO A SMALL AMOUNT OF SONATAS MADE AT A SPECIFIC FACTORY WHEN THEY ARE MANY OTHER CARS WITH THIS DEFECT. HYUNDAI IS CHARGING OVER $300 FOR THE REPAIR. AS I CONTINUE TO DRIVE THE CAR IT IS GETTING MORE LOOSE AND COULD EVENTUALLY CAUSE AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817372January 2, 2016
STEERING
WHILE SITTING IN PARK OR DRIVING THE STEERING WHEEL CLICKS AND MAKES CONSIDERABLE NOISE WHEN BEING TURNED EITHER WAY. FROM CONSIDERABLE RESEARCH ONLINE I'VE LEARNED THAT THIS PROBLEM IS VERY WIDESPREAD AMONG SEVERAL YEAR MODELS OF SONATA HOW THIS ISSUE IS NOT A RECALL IS BEYOND ME. HYUNDAI CUSTOMER CARE SAID THEY WERE NOT AWARE OF ANY STEERING ISSUES WITH SONATA MODELS I'M CALLING COMPLETE B.S. PLEASE NHTSA MAKE THIS COMPANY RESPONSIBLE FOR DEFECTIVE EUIPMENT THESE VEHICLES ARE PLAGUED WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817355January 1, 2016
ENGINE
I HAVE A 2011 HYUNDAI SONATA. MY ENGINE IS REALLY LOUD WHEN STARTING AND WHEN IDLING. WHEN I START MY CAR FROM THE REMOTE START SOMETIMES IT WILL RANDOMLY CUT OFF AFTER 2 MINS AND WILL CUT BACK ON AND CUT OFF AGAIN. THE RECALL FOR THE ENGINE WAS MADE AWARE IN SEPTEMBER 2015 IT'S NOW JANUARY 2016, I KNOW MY ENGINE NEEDS REPLACED AND THERE'S SOMETHING WRONG. EVERY TIME I GET A REGULAR ROUTINE OIL CHANGE I'M TOLD THAT THE OIL IS VERY CHUNKY AND IT DOESN'T SEEM TO BE DISTRIBUTING THROUGHOUT THE ENGINE LIKE IT'S SUPPOSED TO. IT'S TAKING THE MANUFACTURER WAY TOO LONG TO FIX THIS ISSUE. THIS RECALL WITH THE ENGINE IS VERY SERIOUS AND I DON'T WANT TO BE INJURED OR DIE FROM THIS RECALL AND WAITING FOR THE MANUFACTURER TO GET THINGS TOGETHER TO FIX THE PROBLEM. I ALSO HAVE A CHILD AND I'M CURRENTLY PREGNANT AND I'M VERY CONCERNED ABOUT THIS PROBLEM. I FEEL THAT WE'VE WAITED LONG ENOUGH FOR THE MANUFACTURER TO FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816940December 30, 2015
STEERING
KNOCKING IN STEERING COLUMN WHEN TURNING OR WHEN DRIVING OVER UNEVEN PAVEMENTS/ROADS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816950December 30, 2015
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR LIGHTING, ALARM SYSTEM, FRONT PASSENGER SIDE HEADLIGHT, AND LOWER BRAKE LIGHTS FAILED. THE ALARM SYSTEM ACTIVATED RANDOMLY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE VEHICLE EXPERIENCED THE BRAKE LIGHT FAILURES LISTED IN THE CONSEQUENCE SECTION OF THE NOTICE. THE VEHICLE WAS REPAIRED, BUT THE ISSUE SPREAD TO OTHER LIGHTING AND ELECTRICAL COMPONENTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817008December 30, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THERE WAS AN ABNORMAL RATTLING NOISE IN THE STEERING COLUMN. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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