Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10821875January 23, 2016
STEERING
WHILE MY CAR IS IN MOTION THERE IS A LOUD KNOCKING NOISE COMING FROM MY STEERING COLUMN AND THE STEERING WHEEL WILL ALSO SHAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821778January 22, 2016
SERVICE BRAKES, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V434000 (POWER TRAIN), 15V568000 (ENGINE), AND 15V759000 (SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821541January 21, 2016
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V586000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821376January 21, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821422January 21, 2016
STEERING
DURING A VISIT TO THE HYUNDAI DEALERSHIP TO ADDRESS CURRENT RECALL ISSUES WITH MY VEHICLE, I WAS TOLD THE STEERING COUPLER NEEDS TO BE REPLACED AND IT IS OUT OF WARRANTY. I ASKED WHAT WILL HAPPEN IF I DON'T GET IT REPLACED AND I WAS TOLD "NOTHING, THE NOISE WILL JUST DRIVE YOU CRAZY". MY RESEARCH TELLS ME THAT SOME SONATAS HAVE BEEN RECALLED FOR THIS SAME ISSUE AND THAT FAILURE TO GET IT REPLACED IS A SAFETY ISSUE. I AM LEARNING THAT THIS ISSUE IS AFFECTING VEHICLES THAT WERE NOT PART OF THE HYUNDAI RECALL SEVERAL YEARS AGO. WHAT AM I TO DO? MILEAGE IS 60,246.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821415January 21, 2016
STEERING
I TOOK MY CAR IN TO A HYUNDAI DEALER FOR CAMPAIGN #133, 136, 132, AND WAS TOLD THAT THERE IS A PROBLEM WITH THE STEERING COLUMN, IT WILL BE $400 TO FIX. UPON FURTHER RESEARCH, I LEARNED OF A OLD RECALL IN 2010 FOR THIS SAME PROBLEM, BUT ONLY ON CERTAIN VIN NUMBERS. THERE ARE TO MANY COMPLAINTS FOR THIS NOT TO BE REOPENED WITH ALL VIN NUMBERS INCLUDED. OBVIOUSLY THE MANUFACTURE CONTINUED TO MAKE THE SAME MISTAKE ON ALL VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821439January 21, 2016
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 50 MPH OR HIGHER, THERE WAS AN ABNORMAL SOUND UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINING NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS ALSO SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821169January 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821317January 20, 2016
ELECTRONIC STABILITY CONTROL (ESC)
THE BACK LIGHT NOT WORKING NORMAL FRONT NIGHT LIGHT NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821034January 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE VEHICLE WAS SMOKING AND ERUPTED INTO FLAMES SHORTLY THEREAFTER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10821099January 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE DEALER DECLINED TO REPLACE THE ENGINE ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821128January 19, 2016
SERVICE BRAKES, ENGINE
I HAVE COMPLIED WITH HYUNDAI IN REGARDS TO THE TWO RECALLS ON THE VEHICLE. ALTHOUGH, MY VEHICLE HAS SAT AT THE DEALERSHIP SINCE NOVEMBER 5TH 2015. THE DEALERSHIP HAS YET TO RECEIVE A NEW ENGINE FROM THE MANUFACTURER. FURTHERMORE, I STILL PAY PAYMENTS ON THE VEHICLE AND HAVE DONE SO BEFORE THE RECALL WAS RELEASED AS WELL AS EVEN AFTER IT WAS SENT TO THE DEALER, AS REQUESTED BY HYUNDAI. I SPOKE TO HYUNDAI TODAY AS TO AN UPDATE TO WHEN THIS WILL BE COMPLETED AND THEY DID NOT HAVE AN ANSWER. I SENT THEM A LETTER REQUESTING THAT THEY BUY BACK THE VEHICLE DO TO THE SAFETY CONCERNS AS WELL AS THE DELAY IN FIXING THIS MATTER. THEY DECLINED AND THIS IS WHY I AM FILING A COMPLAINT. THEY HAVE NOT OR HAVE THEY EVER TAKEN ACCOUNTABILITY FOR THESE ISSUES FROM MY STANDPOINT AND THE CAR HAS LOST SUBSTANTIAL VALUE DUE TO THESE ONGOING RECALLS. I AM PAYING ON A VEHICLE THAT IS NO LONGER WORTH THE PAYMENTS. I HAVE REQUESTED A BUY BACK DUE TO THE QUALITY OF THE PRODUCT HYUNDAI MADE. THEY FALSIFIED THEIR COMMERCIALS AND HYPED UP THE QUALITY OF THEIR PRODUCT AND NO LONGER ARE THEY STANDING BEHIND IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820391January 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10820295January 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 20 MPH ON AN INCLINE, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THERE WERE FUMES AND AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820351January 14, 2016
STEERING
THERE IS A SIGNIFICANT AMOUNT OF SLACK IN THE STEERING WHEN TURNING, BOTH STATIONARY AND IN MOTION. THIS SLACK/SOUND STARTED A NUMBER OR WEEKS BACK BUT HAS PROGRESSIVELY GOTTEN WORSE. WHEN THE VEHICLE ENCOUNTERS AN ABNORMALITY SUCH AS BUMP OR POTHOLE, THE STEERING WHEEL MAKES A NOISE THAT SOUNDS LIKE THE STEERING WHEEL MAY COME OFF. I HAVE BROUGHT THE VEHICLE TO THE DEALER AND IMMEDIATELY THE MECHANIC KNEW WHAT THE PROBLEM WAS EVEN BEFORE LOOKING AT IT AND STATED THEY ARE AWARE OF THIS ISSUE BUT HAS THEIR HANDS TIED BECAUSE THE MANUFACTURER WILL NOT ACKNOWLEDGE THIS WIDESPREAD PROBLEM AS THEIR RESPONSIBILITY AND IF I WANT TO FIX THIS PROBLEM IT WILL BE OUT-OF-POCKET. I AM UNCERTAIN IF THE PROBLEM STEMS FROM THE COUPLER IN THE STEERING BUT THAT IS WHAT THE REPRESENTATIVE AT THE DEALER TOLD ME. I DO NOT UNDERSTAND WHY A POTENTIAL LIFE THREATENING PROBLEM AS SUCH IS NOT RECALLED. SOME OF THE OTHER 2011 SONATAS WITH EXACTLY THE SAME ISSUE HAS A RECALL CAMPAIGN SO WHY NOT ALL OF THE 2011 SONATAS WITH THIS PROBLEM? PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819926January 13, 2016
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
OCTOBER 3RD 2015, I WAS DRIVING ON HIGHWAY 78 WEST. I WAS IN THE VEHICLE WITH MY 3 YEAR OLD DAUGHTER. I WAS DRIVING IN A 2 WAY LANE THAT WAS UNDER CONSTRUCTION. ALL OFF A SUDDEN WITHOUT ANY WARNING MY VEHICLE STARTED TO DECELERATE ON THE HIGHWAY. I IMMEDIATELY HAD NO CONTROL AND MY SPEED WAS DECREASING FAST. I WAS IN THE LEFT LANE AND IN MATTER OF 4-7 MINUTES MY CAR ENGINE WAS SHUTTING DOWN ON THE HIGHWAY. I WAS ALMOST HIT BY MULTIPLE TRUCKS WHO CONTINUED TO FLY BY MY VEHICLE ON THE HIGHWAY AS I TRIED TO FIND SOME WHERE IN ENOUGH TIME TO BEAR OFF. PUTTING ME AND MY 3 YEAR OLD DAUGHTER IN IMMEDIATE DANGER. NEEDLESS TO SAY I WAS TERRIFIED. I WAS FINALLY ABLE TO PULL OFF INTO THE RIGHT LANE AND PULL MY VEHICLE INTO THE SHOULDER OF THE HIGHWAY. SINCE I WAS IN AN AREA THAT WAS UNDER CONSTRUCTION ON THIS HIGHWAY THE SHOULDER SPACE WAS VERY LIMITED. I COULD FEEL THE TRUCKS PASS MY CAR AND I WAS SCARED FOR MY LIFE AND MY DAUGHTER?S LIFE. I HAD AN IMMEDIATE PANIC ATTACK AND THOUGHT MY DAUGHTER AND MYSELF WAS GOING TO DIE. THIS HAS CAUSED A GREAT DEAL OF HARDSHIP ON MYSELF AND MY DAUGHTER. WE HAVE BEEN WITHOUT OUR VEHICLE SINCE THIS INCIDENT. HYUNDAI IN LEBANON, PA HAS HAD MY VEHICLE SINCE 10/3/15 AND CONTINUE TO GIVE ME THE RUN AROUND. THEY SAY THEY ORDERED A NEW ENGINE , BUT IT HAS NOT SHIPPED TO THE DEALER YET. THIS INCIDENT HAS CREATED A TREMENDOUS HARDSHIP FOR ME AND MY FAMILY . I CONTINUE TO BE AT A DISADVANTAGE AS I AM DRIVING A RENTED VEHICLE . MEANWHILE I CONTINUE TO PAY FOR A CAR I HAVE NOT DRIVEN FOR OVER 3 MONTHS. YOUR IMMEDIATE ASSISTANCE WOULD BE APPRECIATED. THIS ISSUE I AM HAVING WITH MY VEHICLE IS DUE TO A RECALL CAMPAIGN 132. THIS RECALL WAS DUE TO THE ENGINE MALFUNCTION THAT HYUNDAI IS AWARE OF. MY VEHICLE STALLED WHILE IN MOTION ON THE HIGHWAY , PUTTING MY LIFE AND MY 3 YEAR OLD DAUGHTER'S LIFE AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838234January 12, 2016
ENGINE
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE CONSISTENTLY LOSE POWER WHILE DRIVING. *SMD THE CONSUMER STATED THE VEHICLE BECAME UNSAFE TO DRIVE. THE BRAKE LIGHTS WOULD STAY ON, EVEN THOUGH THE ENGINE WAS OFF. THE VEHICLE WOULD NOT SHIFT OUT OF GEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819596January 12, 2016
STEERING
WHEN STOPPED, TURNING THE STEERING WHEEL LEFT OR RIGHT PRODUCES A THUMPING SOUND/FEEL IN THE STEERING WHEEL. STEERING WHEEL ALSO VIBRATES AT HIGHER SPEEDS, AROUND 70 MPH. DEALER DIAGNOSED THIS PROBLEM AS A FAILURE IN THE STEERING COLUMN, W/SMART KEY - 2011 HYUNDAI SONATA [563103Q400] . DEALER QUOTED $1300 TO REPAIR. I AM CURRENTLY ASKING THE DEALER TO REEVALUATE THE CONDITION TO SEE IF THIS IS REALLY A PROBLEM WITH JUST THE STEERING COUPLING, SONATA - 2011 HYUNDAI SONATA [564003Q000]. SO FAR NO REPAIR HAS BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819728January 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819449January 11, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL STARTED TO VIBRATE AND WAS LOOSE. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 04/08/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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