Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11580703April 2, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Hyundai Sonata. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle also experienced reduced power and would not properly accelerate. The vehicle was taken to a local mechanic who determined that the engine had experienced excessive oil consumption. The vehicle was later taken to the local dealer who performed an oil consumption test and determined that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579661March 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while operating the vehicle, the dashboard warning lights had suddenly activated and the vehicle went into LIMP Mode causing the vehicle to decelerate. The vehicle was taken to the local dealer on several occasions and the NOx sensor, intake manifold and EGR were replaced but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579565March 26, 2024
ENGINE
I was driving on the highway yesterday at 85mph when the engine light started flashing and the rpms went haywire. Then within 2 minutes of this taking place the car began to slow down and not want to go any further. I managed to get over to the shoulder of the road when the engine just shut off and would not restart. The engine drinks oil like crazy. We put oil in it every week and get frequent oil changes. On the day that it broke down on, I had been to the oil lube center that we do business with and had them top off all of my fluids. After looking into this problem online, it appears that there are many other people suffering with the same lemon of a car. Hyundai knows that there is a real problem with the 2016 Sonata, and they are not doing anything about it. We have spoken to the dealerships, and they say there's nothing they can do about the problem because it is out of warranty. We're still making payments on this vehicle and can't even drive it now. The mechanics said that the vehicle needs a new engine. Hyundai needs to issue a recall and help their customers instead of turning a blind eye to the problem. Driving at high speeds with absolutely no indication that there is a problem is a real danger. No indication lights had come on other that the flashing engine light and then within two minutes, dead on the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579258March 25, 2024
ENGINE, UNKNOWN OR OTHER
ENGINE LIGHT APPEARED ON MY DASHBOARD IN LATE FEB 2024. AT THE SAME TIME, THERE WAS A NOTED FLUID LEAK ON MY PARKING SKIRT SO I IMMEDIATELY STOPPED DRIVING IT. ON [XXX] I HAD CAR TOWED TO MIKE'S AUTOMATIVE SERVICE STATION IN SOUTH MILWAUKEE, WISCONSIN. HE REMEDIED THE ENGINE ISSUE WITH 'LEAK STOP'. ON [XXX], I WAS TRAVELING AN [XXX] FROM MILWAUKEE TO OSHKOSH. AROUND HALF WAY, THE ENGINE LIGHT BEGAN FLASHING, THE OIL LIGHT WAS ON AND THE CAR LOST ABILITY TO ACCELERATE. I ENGAGED MY HAZARD LIGHTS GIVEN I WAS IN HIGH TRAFFIC AT THAT TIME AND 'LIMPED' CAR TO THE NEARST GAS STATION, TO AVOID BEING STRANDED ON THE HIGHWAY. IT WAS TOWED TO A NEARBY LOCATION, RICHFIELD SERVICE CENTER-RICHFIELD WI. BOTH THE TOW TRUCK DRIVER AND THE SERVICE STATION REP, SEAN, ADVISED THIS OIL-LEAKING ENGINE BUSINESS WAS A WIDESPREAD AND WELL-KNOWN MANUFACTURER DEFECT FOR THIS VEHICLE'S MAKE/MODEL/YEAR. THEY PERFORMED A BRIEF DIAGNOSTIC REVIEW AND ADVISED THE ENGINE WOULD NEED FULL REPLACEMENT TO CONTINUE DRIVING. I REPORTED THIS INCIDENT TO HYUNDAI'S CUSTOMER SERVICE ONLINE PORTAL THIS DAY, TOO AND HAVE REQUESTED THEY REPLACE THE ENGINE, GIVEN THE MILEAGE HAS NOT EVEN REACHED 77,000 MILES. I FOUND NO ACTIVE RECALL OR WARRANTY ON THIS VEHICLE BUT CAN PROVE I AM THE SECOND OWNER, HAVING INHERITED IT FROM THE ORIGINAL PURCHASER, THE LATE [XXX] IN 2016/2017 (UNSURE EXACT DATE). THE VEHICLE IS AVAILABLE FOR INSPECTION AT THIS TIME. I FELT TRAUMATIZED BY THIS EVENT, PRAYING NOT TO BE RUN OVER ON THE HIGHWAY WHILE THE CAR MOVED AT A SNAIL'S PACE AND FEELING TERRIBLY UNSAFE IN PUSHING THE CAR TO THE CLOSEST GAS STATION. I FELT EVERYONE AROUND ME WAS IN DANGER OF NOT SEEING ME IN TIME TO STOP OR AVOID COLLISION WITH ME. NO OFFICIAL INSPECTION HAS BEEN COMPLETED BY MANUFACTURER, POLICE, INSURANCE OR ANYONE BESIDES THE MECHANICS AT THE RICHFIELD SERVICE CENTER LOCATIO IN RICHFIELD WISCONSIN, ON [XXX]. MORE DETAIL NOT AFFORDED IN TEXT SPACE HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579046March 23, 2024
SERVICE BRAKES, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER
The blind spot detection system needs alignment. When the blind spot detection fails it disables traction control and anti-lock brakes. The parking sensor and backup sensors should have nothing to do with the antilogue brakes or traction control. Since these items are disabled traction does not exist and anti-lock brakes are ineffective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578981March 22, 2024
ENGINE
I have a 2016 Hyundai Sonata that I purchased in 2021. The engine began "knocking" at 142,000 miles so I took it to dealership as it looked to be the same issue many of the Hyundais have been experiencing. I was then informed my claim was denied because a Service Campain from 2018 had not been performed. This is a known issue with these vehicles but my claim was denied over something outside of my control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578335March 19, 2024
UNKNOWN OR OTHER
The wind guard for the panoramic sunroof of my 2016 Hyundai Sonata Hybrid broke & flew almost all the way off while driving down [XXX] in the Cleveland area. I was able to grab the end before it broke off completely and flew into traffic behind me. There was no warning prior to detachment. Hyundai insists this part failure is not part of a prior recall for this exact same product failure on this make & model and therefore will not cover. Their suggested solution is glue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577538March 15, 2024
AIR BAGS, UNKNOWN OR OTHER
I was in a rear collision with an SUV but my air bags to the 2016 Hyundai Sonata did not deploy. Everybody was OK and nobody was injured in both parties.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11574373February 27, 2024
ENGINE
Recall code on my engine p1326
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572766February 19, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
While driving the car completely cut off i could not use my brakes my horn or steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571886February 14, 2024
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving at speeds of 50 - 60 MPH, the vehicle stalled. The check engine warning light was illuminated, and the vehicle shut off. The driver made several attempts to restart the vehicle while attempting to accelerate. The vehicle was towed to the dealer three times. The first diagnostic report was that the knock sensors had failed and needed to be replaced. The knock sensors were replaced twice however, the failure remained persistent. The manufacturer was made aware of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570544February 7, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
On February 6, around 3:46am, parked my vehicle on the driveway I noticed a smell like smoke, I looked at my dashboard but nothing was on, no warnings, so I entered my house a few minutes later Possibly 4 I heard a noise look outside from my window an noticed my car was on fire, immediately called 911 car garage door also cut on fire and the vehicle next to it. I m requesting an investigation Police report 24-031575, my vehicle was towed by insurance company Start Casualty claim # 2024-90001577.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11569022January 31, 2024
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Background Info : On November 28th, 2023 I filed a case with Hyundai Consumer Affairs due to smoke and sparks coming from my 2016 HYUNDAI SONATA engine. I was assigned to a Case Coordinator Carla who did not provide her last name at telephone 714-694-4963. She was my contact person for the repair. I signed a tow authorization on November 28th , 2023 authorizing HMA to tow the vehicle to the nearest Hyundai dealership due to some delays in coordination on behalf on my contact Carla and the dealership Pohanka Hyundai received my vehicle on approximately December 4th, 2023. Per correspondence from Carla she had contacted the dealership with no response until the 18th of December 2023; approximately two weeks after the dealership received my vehicle. She informed me that she had made countless attempts to reach a service team member for follow up on an inspection. On December 18th 2023 I got in contact with Joseph to inquire as to what his inspection found. He stated “That he did not see an oil leak and the car hand no oil.” I explained to him that was my car had been recently serviced at Jiffy Lube on August 1st 2023 at 44,664 miles for an oil change. Per Hyundai the oil should be changed every 3,000 to 5000 miles which I had not exceeded as my car had 46863 miles at the initial time of the service inspection that he performed. He then said “Jiffy lube did not put any oil in the car then” which was impossible. I made contact with the Jiffy Lube location who performed the oil change to get the record of my last oil change as Joseph had a differing opinion. I was informed that in fact the oil was changed and they could provide video proof if necessary. I then communicated this information to Joseph as well as provided a copy of the last oil change. I then was told that I needed a CVVT replacement, transmission flush and oil change. I attempted to address his initial diagnose of “no oil in the car” as I had proof that it had been changed and that they should do furthe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568335January 28, 2024
EXTERIOR LIGHTING
When I lift the switch to turn on the right turn signal, the high beam headlights flash on and off. It switches from auto to on then back to auto. I'm not moving the switch front to back, only up and down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568338January 28, 2024
ELECTRICAL SYSTEM
The hood open sensor is displaying that the hood is open when it's been closed and is latched.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568339January 28, 2024
VISIBILITY/WIPER
The driver side mirror control will not move the mirror left to right. The button will only move the mirror up and down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568180January 27, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I have a 2016 Hyundai Sonata that has had repeated engine issues including stalling overheating and shutting off. The car engine also caught on Fire on [XXX} and was reported to Hyundai Consumer affairs where a case was opened. The car was in the dealership for repair until [XXX] I have a warranty that the dealership or Hyundai did not honor for the engine, power train. The services that were repaired was a replacement of a engine piece which is Continuously Variable Valve Timing) System which controls the controls the open & close timing of intake valve to improve engine performance. On approximately [XXX] 3 days after picking the car up which I had to incur the cost of the repair as Hyundai did not honor my warranty the engine as well as oil light came on The car repair included transmission oil flush and engine oil replacement per the dealership. I contacted the service manager Mr Espinoza who was overseeing my case and informed him of the continued issues he asked me to drive the vehicle in to be looked it. as we have had inclement weather in my area i was unable to take the vehicle in. On [XXX] I attempted to drive the car to the services department at Pohanka hyundai only for the engine to make a roaring noise and stall also there was no engine oil in the car wherefore it should’ve been. I contacted the dealership and told they were busy and to bring it next week. i am requesting hyundai to buyback the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568054January 26, 2024
ENGINE
My vehicle has been consuming oil very often. I have done regular maintenance on it since I purchased the vehicle. I first noticed the issue in August of last year. My remaining oil in my engine before an oil change would be little to none. I brought it to a Hyundai Dealership and they told me they can do nothing. They told me if my check engine light came on and my engine seized, to call them. I had a check engine light of O2 sensors being out. I replaced those. My engine continued to consume oil. I had another check engine light come on last week and it was my timing sensors. They went out. I replaced those and my technician looked inside my engine, and it is filled with metal shavings. My timing chains will go off if I drive my vehicle and my engine will no longer function. Hyundai in Sioux Falls, South Dakota told me numerous times they did not see why my engine was consuming oil. They also told me they would have a tow truck come get my car to repair if it was seized or damaged. They refused to last week. They told me the only way to fix my engine is if the code of P1326 was present. My code now is P001000. I am stuck without a car because i cannot drive mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568056January 26, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
INTAKE CAMSHAFT CVVT COVER AND SENSOR INTAKE CAMSHAFT CVVT OIL PLUG PLUG Exhaust Manifold I am up to date on all me oil changes and everytime I get and oil change the oil goes so fast! This has actually been happening ever since I got the vehicle. My acceleration has been decreasing when I get an oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567851January 25, 2024
ENGINE
While driving the car a noise came from the engine and I lost acceleration and then the car just died in the middle of busy traffic. The car was stuck in busy traffic till it could be towed since it wouldn't restart. After doing research it is a known problem with Hyundai and Kia engines and there are thousands of people like me and Hyundai refuses to take responsibility and puts the blame on the consumer stating they didn't maintain the vehicle. I could of been seriously injured by this and a lot of others are in jeopardy with these faulty engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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