Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#11504306January 29, 2023
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501802January 14, 2023
EXTERIOR LIGHTING
A family member alerted me that my passenger side brake light was out. I went and purchased a replacement bulb to change the light. As soon as I went to pull the old bulb out I noticed the housing the bulb sits in was warped, cracked, and discolored like it had been burned. The old bulb can't even be pulled out without having to break the bulb because the plastic is so warped. Being unable to change the brake light is a hazard because I can't alert other drivers when I am stopping. Also if the bulb got hot enough to burn the housing on the tail light it could have potentially started a fire. There weren't any warning lights that a brake light was out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501417January 12, 2023
ELECTRICAL SYSTEM
Right taillight working intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501288January 11, 2023
ENGINE
The contact owns a 2014 Hyundai Sonata Hybrid. The contact stated while driving onto an on-ramp at an unknown speed, an abnormal knocking noise was heard. The vehicle was able to accelerate to approximately 40 MPH. The contact stated there was no warning light illuminated. The vehicle was driven home and then to a dealer. While at the dealer, the failure was diagnosed as a piston failure. The contact referenced NHTSA Campaign Number: 20V746000 (Engine), and the VIN was included in the recall. The contact stated that the vehicle was not repaired under the recall. The contact stated that the dealer provided the test results to the manufacturer. The contact stated that the recall repairs were denied by the manufacturer due to negligent maintenance. The contact stated that he had owned the vehicle for 3-weeks. The manufacturer was not notified of the failure. The approximate failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500570January 7, 2023
EXTERIOR LIGHTING
The lighting system on the front and back lights, tail lights and brake lights has shortages and melts the housings that the bulbs go in. I have had two of these cars with the same identical problem.It’s very dangerous because the tail lights work whenever and me as the driver can’t see behind me nor the person driving behind me will know that I’m stopping. I can’t drive my vehicles at all at this present time and have made an appointment the dealership, Hyundai and filed a complaint as well. Something has to be done quickly to put this on the recall list because it’s very dangerous for myself and others on the national highways. I see a lot of the same identical cars as mines with the same exact issues. It’s ridiculous!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499145December 28, 2022
ENGINE
Hyundai Theta Engine Recall/Repair/ Replace 2G Blue Link Telematics Deactivate Safelite Repair-Rear Windshield Defrost and Sat Radio Antenna Array replacement... Reporting to Federal Agency because of Federal Contract OFCCP occupational problems and to see if vehicle can be replaced applying California Lemon Law...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498239December 20, 2022
ENGINE
Sounds like engine is gonna blow and the oil is where it needs to be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497993December 19, 2022
ENGINE
In the GDI engines, the fuel is injected into a camshaft-driven high-pressure pump and use a higher than normal compression ratio for increased power as well as “dished” pistons for increased combustion in the cylinder. But GDI engine defects allegedly cause oil consumption, restricted oil flow, sudden stalling, engine failures and non-collision fires. The plaintiff says Hyundai ramped up production and got in a rush which caused the workmanship to suffer when the GDI engines were created. Engine blocks, pistons, connecting rod bearings and other components are defective due to the workmanship. By failing to fit together, the engine components allegedly fail prematurely which causes metal debris to travel through the engine oil. Contaminated oil then causes a lack of engine lubrication which damages the GDI engines
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497888December 17, 2022
ENGINE
Car has an oil consumption issue. I noticed noise coming from the engine, checked my oil and found its was empty. I brought my car into the dealer and was told about the oil consumption suit, I was out of warranty and that hyundai won't do anything for me because I am not the original owner. I was told later from another auto shop that I was given false information because this is a campaign. I am the 2nd owner of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497193December 13, 2022
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
I bought my car at 97k miles in June 2022. From the 2nd day of having it, my car was shaking horribly. I sent it back to the dealership they said the front motor mount was collapsed. They repaired it but said there is still shaking but they don't know why. About 2 months later, I get in with Universal Hyundai and they only say that I need my axels and spark plugs replaced along with the air filters. They do a balance and alignment on my car as well as an oil change. The balance and alignment was either not done properly or my car just needs it done super regularly. Not too long after while I'm driving out of a friend's neighborhood my car is in drive and I'm going around 5 mph, my car stops with all of the lights on. I turn my car off and back on and carefully drive it home. Also, my car key always gets locked up in the ignition. One day I go to turn my car off and my ignition locks and I had to get my car towed and my ignition replaced with new car keys. Later, I take it to my mechanic to see what he can do and to get another oil change. He said he doesn't think it's my axels but my motor mounts and other things. Then my check engine light goes off a week later and it's my power train and anti-lock brake system. The next day on the way back to the mechanic my car slows down, I was only going 40ish mph, and all of the lights are shown. I turn my car off and on and I get it to my mechanic (my mechanic only down minor stuff btw). I start hearing a woodpecker noise from the engine and my mechanic tells me to get it to the shop asap. The next morning, I call my warranty to see if it's covered and they tell me that my engine will blow if I drive on it. And now my car will be in the shop for a month. And I can't find out the service done to my car prior to me owning it. And every time I take it somewhere they don't know what's up with it completely.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11497138December 12, 2022
ENGINE
MY CAR HAS BEEN DRIVING IN LIMP MODE FOR ALMOST TWO YEARS. I HAVE TAKEN IT TO THE DEALERSHIP OVER 8 TIMES FOR THE SAME PROBLEM WHILE IT WAS STILL UNDER WARRANTY. THE REPLACED THE KNOCK SENSER TWICE AND IT PASSES THE BEARINGS TEST. MY CHECK ENGINE LIGHT BLINKS AND IT HESISTATES WHILE DRIVING. I ONLY HAD THE CAR FOR ONE MONTH SINCE THIS STARTED AND EVERYONE IS GIVING ME THE RUN ARAOUND AND NOT FIXING THE PROBLEM. NOW MY WARRANTY IS EXPIRING BECAUSE I HAVE OVER 100,000 MILES ON IT BUT NOTHING IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497140December 12, 2022
EXTERIOR LIGHTING:BRAKE LIGHTS
Headlights need to be replaced every three months. Brake lights turnt out and melted the plastic around it. Had to replace the entire light unit. Now, the breaklight doesnt work at all. Even after replacing the entire light unit and bulbs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494831November 25, 2022
ENGINE
I got my oil changed and in 2 weeks time I noticed a burning smell and checked my oil and there was not a drop of oil. I noticed there was an open investigation into Hyundai vehicles and how some are using excessive amounts of oil with no prior warning signs. Just wanted it documented that this is a legit issue and needs to be addressed ASAP..[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494807November 24, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I am the owner of a 2014 Hyundai Sonata. That car is 8 years old and has 69K miles on it. At no time did Hyundai Motor Company notify that my car was impacted by an engine failure recall. On November 10, 2022 the car was being driven. At no time did it give any potential warning, instead the car fully stopped while in motion at 25 mph. There was no warning, no lights appeared on the dashboard until the car had stalled itself out. When I called the local dealer where the car was purchased, I was promised a call back. That call never came. I was able to contact someone at corporate who did confirm the vin number of my car is on an engine recall. I was told to contact a local dealer to find someone to replace the recall alerts. Again the local SURESKY dealer cannot help me. After spending 4 hours on the phone, I was able to connect with someone in a service department who indicated that the return volume of these car is so extensive that they are backlogged 3 to 4 more. I would encourage all users of this car to immediately end use of it. I would encourage all users to look into local LEMON laws. This entire recall was handled completely wrong by Hyundai Corporate who. Nobody can answer questions, they can only pass you around. The company should be investigated for consumer fraud at the state and federal level. The company should be investigated for proper accounting, proper tax reporting, for the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494376November 21, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving with the heat activated, there was an abnormal fuel odor inside the vehicle. The contact stated that the odor was also evident while standing outside the vehicle. The vehicle was taken to an independent mechanic where the diagnosis was a crack in the fuel system hose. The contact was informed that the hose needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The contact stated that the independent mechanic advised her not to drive the vehicle because the vehicle could catch on fire. The manufacturer was notified of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494316November 20, 2022
ELECTRICAL SYSTEM, ENGINE
Engine died on the interstate at 65 mph, then the dash lights started going crazy. Shortly followed by smoke coming from the engine compartment. I opened the hood and could see a short casing the fire which I could not put out with my extinguisher.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11494089November 18, 2022
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2014 Hyundai Sonata. The contact stated that upon starting the vehicle, he saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The contact stated that upon taken the vehicle to the dealer for an oil change, the dealer diagnosed that oil was leaking from the head gasket and the fuel line had failed and needed to be replaced due to risk of a fire. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a callback from the manufacturer. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493578November 15, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
At 1st, my tail light went out on my passenger side of the car. I tired to fix the problem with replacing the bulb. This went on for several times. It got to the point that the bulb wouldn’t fix the problem. I then replaced the wiring harness. That worked for a day or two then the light was back out. I even went back to the dealership and had then replace the wiring harness, I was thinking perhaps I had a defected one, still to no avail. I then paid the $170 diagnostic fee so the dealership could find the problem. Well, I was told the problem was beyond the tail light and it was more than likely needed to be traced throughout my car. The job was gonna be too time consuming and costly for that particular dealership and ultimately my money was returned. Throughout this crazy process I had contacted the Hyundai corporate office to report the problem and was dismissed. So, here’s the bigger picture. Once I started researching this problem more and more people were having the same problems as I. The light bulbs in the tail lights was burning so hot that it would burn out the bulb, the wires and the housing causing many people to replace bulbs and in some cases the whole unit. This what happened to the driver side of my car. The entire housing and wiring was not good and the whole thing had to be replaced. Hyundai has some serious electrical defects with the year and model of my car. They don’t want even acknowledge that there is a problem. Honestly, one of the employees explained to me how this was a known problem and how the company tried to fix it by making the socket thicker with the hopes of the bulb not burning out. This employee knew the the wiring harness was changed before to the new one the original one because of the color of it. So, clearly, it did not solve the problem. Now that my electrical issues existent beyond the tail light means my car could be at risk of fire at anytime. Last thing, my high beams don’t work now also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493653November 15, 2022
ENGINE
At approximately 115K-120K miles, I noticed that the engine was burning oil at a significantly faster rate. The oil/ engine light did not come on (only flickered) even though there was seemingly no oil in the car when checked. I took the car for maintenance and was advised to do consumption testing. I went to Hyundai for consumption testing multiple times and was advised that the car is burning about 2.5 quarts of oil at approximately every 1K miles. Hyundai is still investigating the issue but has not yet provided a remedy or reason for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493334November 13, 2022
UNKNOWN OR OTHER
I've received a recall and have tried on 3 occasions to set up an appointment at the local Hyundai dealership in West Monroe, Louisiana. I've tried 2 times online and 1 time I called and was told they probably wouldn't call me back that I could take care of it online. Please advise what i should do as this recall sounds important. Thank You,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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