Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10846029March 10, 2016
STEERING
STEERING WHEEL SHAKES WHEN DRIVING AND THERE IS A CLUNK WHEN I TURN. WENT TO THE DEALERSHIP AND WAS TOLD STEERING WHEEL COUPLING NEEDS TO BE REPLACED. CHARGE IS $350. I CALLED HYUNDAI AND THERE WAS NO INTEREST IN HELPING TO FIX THIS PROBLEM. THEY SAID THE PROBLEM IS NOT AFFECTED BY ANY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840429March 8, 2016
STEERING
WHILE IN MOTION I NOTICED THAT I STARTED HAVING EXTRA PLAY IN MY STEERING. I TOOK THE CAR TO GET THE ALIGNMENT CHECKED OUT. AFTER REPAIRING 2- TIRE RODS THE ASE CERTIFIED TECHNICIAN INFORMED ME THAT THE PLAY STILL EXISTED AND THAT IT WAS A RECALLED ITEM THAT HYUNDAI WOULD REPAIR. I THEN CALLED HYUNDAI CARE AND SET-UP AN APPOINTMENT TO GET THE REPAIR COMPLETED. WHEN I ARRIVED AT THE POHANKA DEALERSHIP THEY ADVISED ME THAT THE REPAIR HAD BEEN COMPLETED IN 2010 AND THAT I WOULD BE REQUIRED TO PAY FOR THIS REPAIR. THE SERVICE ADVISOR DID SO WITHOUT INSPECTING MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839473March 8, 2016
STEERING
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING COLUMN COUPLER ISSUES. *LD THE CONSUMER STATED THE PART WAS MADE OUT OF A FLIMSY PIECE OF PLASTIC THAT COULD POTENTIALLY FAIL AT ANY TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840473March 8, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE STEERING WHEEL SHOOK VIOLENTLY. WHEN THE VEHICLE ACCELERATED WHILE MAKING A RIGHT TURN, THE STEERING MADE A CLICKING NOISE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING AXLE AND BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 183,884. UPDATED 05/20/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840476March 8, 2016
STEERING
MY STEERING COLUMN HAS BEGAN TO RATTLE AND SHAKE AFFECTING THE STEERING OF THE VEHICLE, IT IS ESPECIALLY WORSENED IN THE STEERING WHEEL AND VIBRATES DRAMATICALLY OVER BUMPS AND WHEN BRAKING WHICH IS VERY SCARY. I'VE GOTTEN AT LEAST 4 RECALLS ON THIS VEHICLE SINCE I PURCHASED IT AND WHEN I ASKED ABOUT THIS PARTICULAR ISSUE THE DEALERSHIP IMMEDIATELY KNEW WHAT I WAS TALKING ABOUT BUT STATED THERE WAS NO RECALL. INSTEAD, THEY INFORMED ME THAT THE SERVICES WOULD BE ROUGHLY AROUND $250 TO REPLACE A $2 RUBBER COUPLER. I FIND THIS VERY DISTURBING AS THIS IS A KNOWN ISSUE AND THE COMPANY WILL NOT FIX IT, INSTEAD I WAS TOLD THAT CONTINUED DRIVING WILL RESULT IN AN ACCIDENT WHICH FORCES ME TO EITHER PAY FOR THE REPAIR OR TRY TO FIX THIS MYSELF. THE SYMPTOMS STARTED LATE 2015 AND MY VEHICLE ONLY HAS 80K MILES. IF THIS IS A DEFECT CAUSED BY HYUNDAI... THEN IT SHOULD BE REPLACED BY HYUNDAI. PLACING A KNOWN DEFECTIVE PART ON YOUR VEHICLES AND LEAVING THE EXPENSE ON YOUR CONSUMER IS UNACCEPTABLE. ESPECIALLY WHEN ITS A SAFETY HAZARD NOT ONLY TO THE DRIVER BUT ANYONE ELSE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840264March 7, 2016
STEERING
THE STEERING COLUMN STARTED TO MAKE A NOISE ABOUT A MONTH AGO. THE NOISE SOUNDS LIKE SOMETHING IS LOOSE AND HAS GOTTEN WORSE OVER TIME. THE CAR IS NOW PULLING TO THE LEFT. THE NOISE HAPPENS WHEN THE CAR IS IN ANY GEAR. ALSO, THE CAR STEERING WILL VIBRATE SOMETIMES AT HIGHER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840271March 7, 2016
STEERING
WHEN DRIVING VEHICLE IT MAKES A LOUD CLACKING SOUND IN THE STEERING COLUMN AS YOU TURN AND WHILE DRIVING VEHICLE ON THE ROAD .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840276March 7, 2016
STEERING
WHILE DRIVING THE CAR THE STEERING WHEEL MAKES A CLACKING SOUND EVERYTIME I MAKE A TURN, DRIVING THE CAR. THIS IS A HAZARD AND I AM AFRAID OF A CATASTROPHE WAITING TO HAPPEN EVERYTIME I DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840100March 6, 2016
ENGINE
I TOOK MY CAR IN TO LEN STOLER HYUNDAI AT 11275 REISTERSTOWN ROAD OWINGS MILLS MD ON FEB 08 2016 FOR A RECALL CAMPAIGN 132 AND CAMPAIGN 136. I WAS TOLD EVERYTHING HAD BEEN INSPECTED AND WAS FINE. ON FEB 14TH 2016 I WAS DRIVING HOME LATE AT NIGHT ON A RESIDENTIAL STREET WHEN I NOTICED A NOISE, CLICKING SOUND WHEN SUDDENLY THE CAR STALLED. I CALLED MY SON AND HE TRIED TO START THE CAR. THE OIL GAUGE INDICATOR WAS ON AND WHEN HE INSPECTED IT INDICATED THAT OIL WAS VERY LOW. WHICH WAS UNUSAL BECAUSE AT THE TIME OF THE RECALL, I WAS TOLD MY OIL WAS LOW AND I ALSO HAD AN OIL AND FILTER DONE. THERE WAS NO INDICATION OF ANY LEAKING FROM THE BOTTOM OF MY CAR THEN NOR AT THE TIME THE CAR STALLED. MY SON PUT MORE OIL IN THE CAR. THE CAR WOULDN'T START AND HE PUSHED IT TO THE SIDE OF THE ROAD. THE NEXT MORNING I CALLED AAA AND TOOK IT BACK TO LEN STOLER HYUNDAI.ITS BEEN THREE WEEKS AND THEY ARE STILL FIXING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839613March 3, 2016
STEERING
THE STEERING HAS PLAY IN IT WITH SHORT TURNS TO THE LEFT AND RIGHT AND IT RATTLES WHEN DRIVEN OVER A BUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839614March 3, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
II HAD A RECALL ON SEVERAL THINGS ON MY CAR. TOOK THE CAR BACK TO DEALER I BOUGHT IT FROM HAD THE RECALL STIFF DONE AND TWO WEEK LATER MY STARTER WENT OUT. I INFORMED THEM THERE WAS ALSO A RECALL FOR THE STARTER AND THEY ARGUE ME DOWN THAT IT WAS NOT. WELL SEVERAL PEOPLE I KNOW WITH THE SAME TYPE OF CAR YEAR, MAKE AND MODEL AND THEY RECEIVED AN NOTICE BUT WHEN THEY TOOK IT IN THE RECALL WAS FOUND. I HAD TO GET MY CAR TOWED AND PAY FOR THE REPAIRS IN THE AMOUNT OF $575.00 AT FOR THEY WERE TRYING TO CHARGE ME OVER $700.00. I SHOULD NOT HAVE HAD TO PAY FOR A RECALL AND NOW TRYING TO FIND HOW TO FILE A CLAIM FOR A REFUND. MY CAR STOP ON THE STREET IN FRONT OF MY PLACE OF EMPLOYMENT I GOT A JUMP IT MADE IT HOME AND DIED AGAIN ON THE STREET CALL AAA AND HAD IT TOWED TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839589March 2, 2016
ELECTRICAL SYSTEM, STEERING
WHEN ATTEMPTING TO START THE CAR YESTERDAY NORMALLY, THE CAR DID NOT START. AFTER READING THE OWNERS MANUAL I DISCOVERED HOW TO INSERT THE SMART KEY INTO A SLOT WITHIN THE CENTER ARM REST COMPARTMENT AND THE CAR STARTS NORMALLY. HOWEVER THE CAR CANNOT BE LOCKED OR UNLOCKED WITH THE SMART KEY ANYMORE. THE CAR WAS IN THE GARAGE ON THE DAY OF FAILURE. ALSO WHEN MOVING IN REVERSE, AND TURNING THE STEERING WHEEL, THERE ARE CLUMPING SOUNDS FROM UNDERNEATH THE VEHICLE AND THAT'S GETTING LOUDER. UNFORTUNATELY WE OWNER'S DO NOT GET ANY TYPE OF RESOLUTIONS ON THESE ISSUES. HYUNDAI NEEDS TO STEP UP AND RECTIFY THESE CONCERNS. OOH THEY GOT THEIR MONEY ALREADY....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839223March 1, 2016
STEERING
MY STEERING FLEX COUPLER NEEDS REPLACING. EVERY TIME I TURN THE STEERING WHEEL I GET A CLUNK NOISE. THIS HAS BEEN A PROBLEM IN ALMOST ALL OF THE HYUNDAI SONATAS, BUT FOR SOME REASON MY SONATA IS NOT FALLING UNDER THE RECALL FOR THIS. IT WILL COST ME ALMOST $500 TO FIX. THIS SHOULD BE TAKEN CARE OF BY HYUNDAI!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838818February 28, 2016
STRUCTURE:BODY, EXTERIOR LIGHTING
YESTERDAY I WAS TRAVELING ON THE INTERSTATE GOING APPROXIMATELY 80MPH. IN MY SIDE MIRROR I NOTICED SOMETHING DANGLING FROM THE REAR OF MY CAR, WITHIN A MILLISECOND I AM WATCHING MY TAIL LIGHT FLY OFF MY CAR RIGHT INTO THE VEHICLE BEHIND ME. I PULLED IN TO THE NEXT REST STOP AND FOUND THAT MY TAIL LIGHT HAD BLEW OFF MY CAR. THE CAR BEHIND ME FOLLOWED ME INTO THE REST STOP, THANKFULLY THERE WAS NO DAMAGE OR INJURY TO THEM OR THEIR CAR. YESTERDAY I HAD BEEN VISITING MY DAD IN THE HOSPITAL 100 MILES AWAY FROM MY HOME. BEFORE I GOT IN MY CAR I STUCK A A HUGE SHEET PAN IN MY TRUNK-FYI THERE WAS NO PREVIOUS DAMAGE TO THE TAIL LIGHT OR THE REAR OF MY CAR AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838571February 26, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE FAILED. WHILE DRIVING 50 MPH, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND SMOKE EMITTED UNDER THE HOOD. THE CONTACT WAS ABLE TO MOVE ONTO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE AT THE ENGINE STARTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 96,970.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10838596February 26, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING ABILITY SEIZED WHEN THE VEHICLE STARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838406February 25, 2016
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ENGINE, STEERING
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO NHTSA'S CAMPAIGN NUMBER 15V-568. CONSUMER STATES THAT VEHICLE WAS REPAIRED BUT THE ISSUE STILL EXIST. *LD THE CONSUMER STATED THE BRAKE LIGHT SWITCH WAS REPLACED SEVERAL TIMES, AND THERE WAS CLICKING SOUND COMING FROM THE STEERING WHEEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838088February 24, 2016
STEERING
MY STEERING COLUMN HAS BEGAN TO RATTLE AND COME LOOSE AFFECTING THE STEERING OF THE VEHICLE, A NOTICEABLE CLUNK AND PLAY IS FELT IN THE STEERING WHEEL AND VIBRATES BAD OVER BUMPS CAUSING THE CAR TO JERK. THE DEALERSHIP IMMEDIATELY KNEW WHAT I WAS TALKING ABOUT BUT STATED THERE WAS NO RECALL. I FIND THIS TROUBLING BEING THAT THEY DIDN'T EVEN NEED TO LOOK AT THE CAR TO KNOW EXACTLY WHAT IS WRONG AND TOLD ME CONTINUED DRIVING WILL RESULT IN AN ACCIDENT. SYMPTOMS STARTED EARLY 2016 CAR ONLY HAS 70K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837348February 21, 2016
ELECTRICAL SYSTEM, ENGINE
CAR WILL NOT START WHEN I HIT THE START BUTTON. SOMETIMES IT WILL AND SOMETIMES IT TAKES 4 OR 5 TIMES TO START. CAR MAKES AN ELECTRICAL RATTLE LIKE NOISE BUT DOESN'T TURN OVER. ALSO, WHEN I TRY TO SHUT THE CAR OFF, MY DISPLAY WILL TELL ME TO SHIFT TO PARK AND THE RADIO WILL STAY ON. I'VE HAD THE CAR IN FOR THE SHIFT LEVER CABLE RECALL BUT I BELIEVE THERE IS MORE TO THIS. THE CAR IS DOING THE SAME THING BEFORE AND AFTER THE RECALL FIX. I COMMUTE 200 MILES TO WORK SO THE MILES I POST WILL BE HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837288February 20, 2016
ENGINE, POWER TRAIN, STEERING
MY STEERING WHEEL HAS BECOME INCREASINGLY LOOSE AND SHAKY OVER THE PAST MONTHS WHEN DRIVING OR STATIONARY. THERE IS A VERY DISTINCT (AND GETTING WORSE OVER TIME) "CLICKING" OR "KNOCKING" SOUND WHEN I BACK UP AND TURN MY WHEEL EITHER WAY. I WAS TOLD BY MY MECHANIC THAT SOMETHING IS WRONG WITH MY STEERING GEAR BOX/SHAFT SECTOR AND POSSIBLY SOME OF MY AXLES. HE TOLD ME THIS WAS DANGEROUS, AND THAT THE RECALL CAMPAIGN NUMBER 097 SHOULD COVER ME. HOWEVER, I WAS TOLD BY HYUNDAI THAT MY SPECIFIC CAR DOES NOT FALL UNDER THIS RECALL, EVEN THOUGH I MY CAR HAS THE EXACT SYMPTOMS OF THE RECALL. I WAS ALSO TOLD THAT BECAUSE OF RECENT RECALLS, MY WARRANTY WOULD BE EXTENDED. HOWEVER, HYUNDAI HAS NOW TOLD ME THAT MY WARRANTY EXTENSION ONLY COVERS THE SOLE ENGINE, AND NOT THE AXLES THOUGH THEY ARE PART OF AND COVERED BY THE INITIAL ENGINE WARRANTY. HYUNDAI HAS TOLD ME THERE ARE "KITS" TO FIX THESE PROBLEMS, BUT I HAVE TO PAY OVER $1000 FOR THE KITS TO FIX, EVEN THOUGH THESE WERE FAULTY PARTS BY HYUNDAI. THE HYUNDAI SERVICE MANAGER I SPOKE WITH TOLD ME FLAT OUT THAT MY CAR HAD FAULTY PARTS, BUT THAT THE KITS COULD FIX THEM. I ASKED HIM WHOSE FAULT IT WAS THAT THEY WERE FAULTY, AND HE SAID THAT ALL CAR COMPANIES DEAL WITH THIS AND IT WASN'T BECAUSE OF MY DRIVING. BUT EVEN STILL SO, I HAVE TO BE THE ONE TO PAY FOR HYUNDAI'S FAULTY PARTS AND NON-EXISTENT RECALL HELP. I'M BEYOND FRUSTRATED AFTER READING SO MANY REVIEWS AND FORUMS ONLINE OF PEOPLE WITH THE EXACT SAME CAR SYMPTOMS AS MINE WHO ARE UNFORTUNATELY ALSO NOT COVERED BY THE RECALL. IF I CANNOT GET A BETTER RESPONSE AND ANSWER FROM THIS, I WILL BE CONTACTING THE MAIN LAWYER WHO OTHERS HAVE ALSO CONTACTED ABOUT THIS AND FILING AN OFFICIAL LAWSUIT. I EXPECTED WAY BETTER FROM HYUNDAI AND AM DISGUSTED AND DISAPPOINTED AT THE LACK OF SERVICE, TRUTHFULNESS, AND INTEGRITY FROM THIS COMPANY AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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