Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10852944April 1, 2016
STEERING
WHENEVER I HIT A BUMP OR ROUGH ROAD OR MY SPEED GETS OVER 60 MPH MY STEERING WHEEL RATTLES, SHAKES AND MAKES POPPING NOISE. I'VE DONE SOME RESEARCH AND NOTICED THERE WAS A RECALL BACK IN 2010 BUT I NEVER RECEIVED IT I GUESS MY CAR WAS AFTER THE MADE DATES OF PREVIOUS CARS WITH THE PROBLEM BUT IT SOUNDLIKE THE SAME PROBLEM. I'VE BEEN ON SOME OTHER SITES BY GOOGLING AND I'M NOT THE ONLY ONE APPARENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852721March 31, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852782March 31, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER APPROXIMATELY 40 MINUTES, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE OPERATED NORMALLY. A BURNING ODOR WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO REMEDY AVAILABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10852829March 31, 2016
STEERING
I TOOK CAR FOR SERVICING, WAS TOLD THE MDPS COUPLING IN THE STEERING SYSTEM NEEDED TO BE REPLACED. WAS TOLD THIS IS A COMMON PROBLEM FOR THIS MODEL. THE STEERING IS "LOOSE" AND NOT PRECISE. I WORRY THIS COULD RESULT IN A SERIOUS ACCIDENT. THE PART SHOWN TO ME FROM ANOTHER CAR WAS PLASTIC AND HAD BEEN WORN DOWN. HYUNDAI SAYS IT IS NOT COVERED UNDER WARRANTY BUT THIS IS A PRETTY SERIOUS DEFECT AND SHOULD BE EXAMINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852552March 30, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BEGAN TO MAKE AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852438March 30, 2016
AIR BAGS
I HAVE BEEN HAVING PROBLEMS WITH MY AIRBAG LIGHT. INITIALLY WHEN I WOULD START MY CAR UP THE AIRBAG WARNING LIGHT WOULD COME ON BUT THEN IT WOULD GO OFF AFTER A COUPLE OF MINUTES. NOW IT HAS COME ON AND WILL NOT GO OFF. IT HAS BEEN ON FOR ABOUT A MONTH. I CALLED THE DEALERSHIP AND THEY INFORMED ME THAT IT WAS NOT UNDER WARRANTY. I HAVE BEEN LOOKING ONLINE AND SEEING A LOT OF COMPLAINTS ABOUT THE AIR BAG LIGHT. IS SOMETHING GOING TO BE DONE CONCERNING THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852467March 30, 2016
FUEL/PROPULSION SYSTEM
I WAS TRAVELING TO RETURN MY VEHICLE TO SOUTHERN STATES HYUNDAI ON STATE HIGHWAY 70 IN DURHAM, NORTH CAROLINA WHEN SUDDENLY, AND WITHOUT ANY WARNING, MY VEHICLE EXPLODED. AT THE TIME OF THE EXPLOSION, I WAS TRAVELING APPROXIMATELY 50 M.P.H. NOT ABLE TO SEE THROUGH THE WINDSHIELD AND UNABLE TO BREATH BECAUSE OF THE SMOKE, I PULLED OFF THE HIGHWAY AND JUMPED FROM THE CAR.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10852498March 30, 2016
FUEL/PROPULSION SYSTEM
WHEN I WAS DRIVING 70 MPH WITH TWO BARS LEFT ON THE GAS GAUGE (DASHBOARD SAID DISTANCE TO EMPTY: 80 MILES) , THE CAR SUDDENLY LOST POWER AND ENGINE WAS TURNED OFF. WHEN I TRY TO START THE CAR, I NOTICED THAT IT WAS OUT OF GAS. I PUT A GALLON OF TANK AND IT WORKED. HOPING THAT IT WAS JUST ONE TIME PROBLEM, I WAS DRIVING IT CAREFULLY FILLING GAS WHEN IT HAD THREE BARS LEFT ON THE GAUGE. A WEEK LATER, WHILE DRIVING 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING WHEN THERE WERE 4 BARS (130MILES TO EMPTY ON THE DASH). TOOK IT TO THE DEALERSHIP AND THEY TOLD ME BE REPLACE THE FUEL PUMP FOR $1,000 WHICH I DECLINED AT THE MOMENT. I HAD 63,000 MILES ON THE CAR AND FOUND OUT THAT MANY SONATA 2011 ARE HAVING THE SIMILAR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852173March 29, 2016
STEERING
THE STEERING WAS HAVING MORE PLAY IN THE STEERING WHEEL THAN NORMAL BOTH WHEN STATIONARY AND IN MOTION. THERE WAS ALSO A CLUNKING SOUND WHEN GOING OVER ANY BUMPS IN THE ROAD. WE BROUGHT IT TO A MECHANIC AND HE HAD TO REPLACE THE STEERING COUPLER. THE ORIGINAL PART WAS MADE OF PLASTIC AND BROKE APART (PICTURE ATTACHED). THE MECHANIC STATED THAT THE NEW PART IS MADE OF A DIFFERENT MATERIAL THAN THE ORIGINAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852314March 29, 2016
ENGINE
AS I WAS DRIVING ON THE 405 FREEWAY THE CAR SHUT OFF. I WAS ABLE TO MAKE IT OFF THE FREEWAY BUT THE CAR WOULD NOT START AGAIN. AFTER HAVING IT TOWED TO MY MECHANIC, HE SAID IT HAS SOMETHING TO DO WITH THE ENGINE. I LOOKED UP THE RECALLS FOR THIS CAR AND SEE THIS IS A PROBLEM OTHERS HAVE HAD. IS THERE ANYTHING I CAN DO TO FIX OR GET ANOTHER CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851930March 28, 2016
SUSPENSION
HYUNDAI RECALL 133: ON FRIDAY, MARCH 25, I WAS DRIVING AND IN MOTION WHEN I HEARD A METALIC, CLANKY SOUND WHEN I DROVE OVER A FEW BUMPS IN THE ROAD. I FINISHED MY TRIP AND AGAIN WHILE DRIVING ON THE WAY BACK TO MY HOME, I HEARD IT AGAIN AND HEARD METAL DROP ON THE ROAD UNDERNEATH THE CAR. I LOOKED OUT THE REARVIEW MIRROR AND SAW A METAL PIECE BOUNCING AND THEN COME TO A STOP IN THE MIDDLE OF THE ROAD. I PULLED OVER AND PICKED UP THE PART. I HAD MY HUSBAND INSPECT IT AND HE SAID IT MAY BE FROM THE FRONT COIL SPRING. WE IMMEDIATELY TOOK THE CAR TO OUR LOCAL MECHANIC AND HAD THEM INSPECT THE VEHICLE. THE MECHANIC CONFIRMED THAT IT WAS THE FRONT SPRING COIL THAT HAD ERODED AND FRACTURED. THE MECHANIC ALSO INFORMED ME THAT THE SPRING WAS UNDER RECALL. HOWEVER, WHEN I INQUIRED ABOUT THE RECALL, HYUNDAI MOTORS OF AMERICA INFORMED ME THAT MY CAR WAS NOT COVERED UNDER THE RECALL NOTICE 133. I HAVE AN OPEN CASE WITH HYUNDAI MOTORS OF AMERICA (CASE # 8968274).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851651March 25, 2016
SUSPENSION
WHILE DRIVING THE CAR I HEARD A METALLIC NOISE WHEN I HIT SMALL BUMPS/CRACKS IN THE ROAD. I PULLED OVER TO INSPECT THE VEHICLE AND COULD NOT FIND ANYTHING OUT OF THE ORDINARY. FURTHER DOWN THE ROAD I HEARD A BANG/POP AND A CLUNK. I THEN SAW A SMALL PIECE OF METAL FALL OUT FROM UNDER THE PASSENGERS SIDE OF THE CAR. I TURNED AROUND AND FOUND THE PIECE IN QUESTION. IT IS A PART OF THE FRONT COIL SPRING. I DID SOME RESEARCH ONLINE AND FOUND THAT HYUNDAI HAS A RECALL FOR THIS EXACT PROBLEM. I CALLED THE HYUNDAI CUSTOMER CARE LINE AND WAS TOLD THAT MY CAR DID NOT FALL UNDER THIS PARTICULAR RECALL. MY CAR WAS MANUFACTURED 4/28/10 AND THE CARS BEING RECALLED WERE MANUFACTURED BETWEEN 12/11/09 AND 02/28/10. I CALLED THE DEALER AND WAS TOLD THAT THE REPAIR WOULD COST $529.00. I WAS TOLD THAT BECAUSE OF MY MANUFACTURE DATE, THAT MY CAR IS NOT COVERED. I ASKED HIM IF THE SPRINGS INVOLVED IN THE RECALL WERE DIFFERENT THAN THE ONES IN MY CAR? HE SAID HE DIDN'T KNOW. IF THERE IS A KNOWN ISSUE WITH THESE SPRINGS BREAKING AT WHAT POINT DID HYUNDAI SWITCH TO A DIFFERENT SPRING? MY CAR WAS MANUFACTURED WITHIN 2 MONTH OF THE EFFECTED VEHICLES, MY ASSUMPTION IS THE SPRING IN MY CAR IS THE SAME SPRING THAT IS IN THE RECALLED VEHICLES. HYUNDAI DID NOT KNOW THERE WAS AN ISSUE WITH THE SPRING UNTIL 10/2014..... HOW MANY VEHICLES HAVE THE EXACT SAME SPRING INSTALLED AS THE "OFFICIAL" RECALLED VEHICLES? THIS IS A KNOWN ISSUE AND HYUNDAI HAS A CURRENT RECALL FOR IT, MY VEHICLE SHOULD BE REPAIRED UNDER THE SAME RECALL, I'M SURE IT HAS THE SAME BROKEN SPRING AS THE OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851431March 24, 2016
STEERING
I HAVE EXCESSIVE FREE PLAY OR SEPARATION OF THE INTERMEDIATE STEERING SHAFT UPPER AND/OR LOWER UNIVERSAL JOINT CROSS SHAFT/YOKE; MISSING, LOOSE OR DAMAGED UNIVERSAL JOINT PINCH BOLTS; IMPROPERLY ASSEMBLED INTERMEDIATE STEERING SHAFTS WITH MISALIGNED SPLINES OR INSUFFICIENT SPLINE ENGAGEMENT PREVENTING THE UNIVERSAL JOINT PINCH BOLT FROM BEING SECURED IN THE RETAINING GROOVE WHEN FASTENED. THIS WAS RECALL 097. A INVESTIGATION WAS ALSO CONDUCTED INVESTIGATION #PE10035. MY VEHICLE IS CURRENTLY IN THE SHOP AND WHEN MECHANIC CALLED ABOUT RECALL, THEY STATED MY VEHICLE WAS NOT AFFECTED BY THIS BASED ON VIN NUMBER. IF THIS WAS AN ISSUE WITH THE 2011 SONATA'S THEN IT SHOULD NOT MATTER. ACCORDING TO THE INVESTIGATION 119,383 SUBJECT VEHICLES HAVE BEEN SERVICED UNDER THIS RECALL CAMPAIGN AND 58 SUBJECT VEHICLES HAVE RECEIVED REPLACEMENT PARTS AS A RESULT. THIS CAMPAIGN RECALL SHOULD BE REOPENED AND THOSE AFFECTED SHOULD RECEIVED THE SAME BECAUSE I PURCHASED MINE AS A USED VEHICLE IN 2012. WHO IS TO SAY THAT PREVIOUS OWNER KNEW OF THE ISSUE CONCERNING THIS VEHICLE AND DECIDED TO TRADE IT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851240March 23, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, A WARNING MESSAGE DISPLAYED "CRITICAL ERROR" AND THE VEHICLE STALLED. AFTER NUMEROUS ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE BEGAN IMMEDIATELY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). ONE WEEK LATER, THE FAILURE RECURRED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE MECHANIC STATED THAT THE STARTER WOULD NEED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE REMAINED AT THE DEALER FOR SEVEN CONSECUTIVE MONTHS BEFORE THE RECALL REPAIR DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851284March 23, 2016
STEERING
I TOOK MY 2011 SONATA FOR AN OIL CHANGE LAST WEEK AND WAS TOLD THAT THE STEERING COUPLING WAS LOSE AND NEEDED TO BE REPLACED. THE REPAIR WOULD COST ME AROUND $350. AFTER DOING SOME RESERCH I FOUND OUT THAT THERE ARE THOUSANDS OF 2011 SONATA OWNERS WITH THE IDENTICAL PROBLEM. MY CAR ONLY HAS 60,000 MILES ON IT AND MY UNDERSTANDING IS THAT THERE WAS A RECALL ON SOME OF THE SONATAS TO FIX THIS PROBLEM. WHY NOT MINE? THEY'RE OBVIOUSLY AWARE OF THIS POTENTIALLY DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850708March 21, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V629000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850722March 21, 2016
AIR BAGS
THE AIRBAG LIGHT STAYS ON. I AM WORRIED THAT IF I'M IN A CAR ACCIDENT MY AIRBAGS WILL NOT DEPLOY. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850788March 21, 2016
ELECTRICAL SYSTEM
HAND BRAKE LIGHT DOESN'T STAY ON. IF THE HAND BRAKE IS APPLIED THE DASHBOARD DOESN'T INDICATE THAT IT'S ON. THE CAR STILL DRIVES AND DRIVER UNAWARE THAT THE HAND BRAKE IS ON APPLIES BRAKE CAUSING SEVERE SHARING AND LOOSING CONTROL OF CAR. THE CAR WAS DRIVEN ON STREET FOR 8 MILES WITH HAND BRAKE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850832March 21, 2016
AIR BAGS
AIRBIG LIGHT REMAINS ILLUMINATED WHEN THE CAR HAS NOT BEEN IN ACCIDENT, LARGE OR SMALL, NOR ANY OTHER CONDITIONS (IE ELECTRICAL) TO CAUSE IT TO REMAIN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850919March 21, 2016
STEERING
STEERING IS VERY LOOSE, SHAKES, AND VIBRATES VERY BAD DRIVING AT NORMAL HIGHWAY AND SIDE STREET SPEEDS. IT FEELS LIKE YOU COULD LOSE CONTROL AT ANY MOMENT!! I'VE BEEN TOLD IT'S THE FLEX COUPLER! THERE NEEDS TO BE A RECALL ISSUED! I'VE SEEN THIS ISSUE A LOT ON THE HYUNDAI FORUMS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata