Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10860168April 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/13/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859780April 15, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. AFTER THE VEHICLE WAS STARTED, AN ABNORMAL CLUNKING SOUND EMITTED FROM THE ENGINE AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADDED A FUEL ADDITIVE AND FUEL SYSTEM CLEANER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855383April 13, 2016
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TO START WITH THE AIRBAG LIGHT ON THE DRIVERS SIDE WILL NOT GO OFF EVEN THOUGH THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. ADDITIONALLY NONE OF THE STEERING WHEEL CONTROLS WILL WORK AT ALL. I HAVE LOOKED ONLINE AND THESE SEEM TO BE A RAMPANT PROBLEM WITH THE 2011 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855042April 12, 2016
STEERING
STEERING IS VERY LOOSE, SHAKES, AND VIBRATES VERY BAD DRIVING AT NORMAL HIGHWAY AND SIDE STREET SPEEDS. IT FEELS LIKE YOU COULD LOSE CONTROL AT ANY MOMENT!! I'VE BEEN TOLD IT'S THE FLEX COUPLER! THERE NEEDS TO BE A RECALL ISSUED! I'VE SEEN THIS ISSUE A LOT ON THE HYUNDAI FORUMS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855072April 12, 2016
STEERING
THERE IS A MAJOR SAFETY ISSUE WITH MY SONATA'S STEERING. I HAVE READ A TON OF COMPLAINTS ON THE SAME PART FAILURE, BUT AM UNABLE TO LOCATE A RECALL FOR THE RUBBER COUPLER THAT CONNECTS THE ELECTRONIC POWER STEERING TO THE ACTUAL STEERING COLUMN. I STARTED HEARING A CLICKING NOISE IN MY STEERING WHEEL WHEN THE WHEEL WAS TURNED IN EITHER DIRECTION FROM CENTER. IT DID NOT MAKE A DIFFERENCE IF THE CAR WAS MOVING OR AT STOP. THE NOISE CONTINUED GETTING WORSE OVER A 3 MONTH TIME FRAME AND IS NOW MORE OF A THUD NOISE. THE NOISE ITSELF IS NOT THE SAFETY PROBLEM, ONLY A SIDE EFFECT. THE SAFETY ISSUE IS THAT THE SAME PART THAT IS FAILING CAUSING THE NOISE HAS NOW STARTED TO CAUSE THE STEERING WHEEL TO VIOLENTLY SHAKE BACK AND FORTH ANYTIME THE CAR GOES FASTER THAN 55-60MPH. HOW CAN SOMEONE MAINTAIN CONTROL OF THE VEHICLE WHEN THE STEERING WHEEL IS SHAKING SO BADLY, AND HOW EXACTLY IS THIS NOT A SAFETY ISSUE? IT IS SCARY TO DRIVE TO SAY THE LEAST, BUT I HAVE TO DRIVE 80 MILES ROUND TRIP DAILY FOR WORK. MY ARMS ARE ALMOST NUMB BY THE TIME I MAKE IT TO WORK OR BACK HOME FROM BEING SHAKING ALMOST THE ENTIRE WAY. IT IS NOT LIKE I CAN DRIVE THE CAR SLOW ENOUGH ON THE FREEWAYS HERE IN THE DFW AREA, THAT WOULD BE A HOLE OTHER SAFETY TOPIC. I GUESS I'M GOING TO HAVE TO FORK OUT THE $3-400 TO FIX IT. WHY CAN'T NHTSA JUST ADD THIS PART TO THE EPS RECALL #143 THAT COVERS THE EPS CONTROL UNIT? IF THE DEALER HAS TO TAKE IT A PART TO REPLACE THE EPS CONTROL UNIT, WHY WOULD THEY NOT INSTALL A NEW COUPLER? ITS, FUNNY THOUGH, YOU KNOW HYUNDAI IS AWARE OF THE ISSUE, THEY CHANGED THE DESIGN OF THE COUPLER FROM A RUBBER ONE TO A METAL ONE ON THE NEWER MODELS, BUT HAVE YET TO DO ANYTHING ABOUT THEIR POOR DESIGN OR EARLIER MODEL YEARS. THERE HAVE BEEN SEVERAL RECALLS FOR ADDITIONAL ITEMS ON THIS CAR THAT WERE NOT AS SEVERE AS THIS ISSUE IS, SO I'M HOPPING NHTSA ISSUE THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854920April 11, 2016
FUEL/PROPULSION SYSTEM
AFTER LOSING POWER AND GETTING HORRIBLE GAS MILEAGE, I TOOK CAR INTO DEALER. I WAS TOLD IT WAS THE WASTE GATE FOR THE TURBO AND THAT IT WAS NOT COVERED WITH MY WRAP AROUND COVERAGE THAT I PAID EXTRA FOR. WITH THIS COMES THE POSSIBILITY OF A FIRS AS THE CAR WILL HEAT UP BECAUSE THE AIR CAN NOT ESCAPE. HYUNDAI SHOULD COVER THIS UNDER WARRANTY AND AFTER READING ALL THE OTHER STORIES THE SAME AS MINE, A RECALL NEEDS TO BE DONE. I WILL NEVER BUY ANOTHER HYUNDAI!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854966April 11, 2016
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
WHEN I PLACE MY CAR IN PARK THE CAR IS,TELLING ME TO SHIFT TO PARK BUT I'M ALREADY IN PARK. MY CAR WILL TURN OFF BUT MY NAVIGATION SCREEN STAYS ON. ALSO THE ENGINE PUSH TO START/STOP LIGHT WON'T TURN OFF. IN ADDITION I AM UNABLE TO USE MY FAVORITE TO LOCK THE DOORS BECAUSE IT THINKS MY KEYS ARE STILL IN THE VEHICLE SO I HAVE TO MANUALLY LOCK IT. THE CAR SEEMS TO STALL OCCASIONALLY AND I HAVE TO GAS IT TO PICK UP SPEEDS AND I'VE ONLY HAD THE CAR FOR TWO MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854736April 11, 2016
EXTERIOR LIGHTING
WITH HEADLIGHTS ENGAGED AT NIGHT (WITH HEADLIGHT SWITCH IN AUTO OR MANUAL) THE DASH LIGHTS WILL FLICKER AND HEADLIGHTS WILL MOMENTARILY GO OUT WHEN THE TURN SIGNAL IS ENGAGED. THE LIGHTS WILL ALSO FLICKER OCCASIONALLY WITHOUT HAVING TURN SIGNAL ENGAGED. THE PARKING LIGHTS WILL COME ON AND STAY ON AFTER IGNITION IS TURNED OFF WITH HEADLAMP SWITCH IN AUTOMATIC MODE WHILE CAR IS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854638April 10, 2016
STEERING
MY CAR STARTED TO MAKE LOUD NOISES FROM THE STEERING WHEEL. IT WASN'T AS LOUD WHEN IT BEGAN, THEN THE MORE I DROVE MY CAR THE LOUDER IT BECAME. I DO NOT KNOW WHY MY CAR STARTED TO MAKE THESE TYPES OF NOISE, I JUST STARTED MY CAR AND I STARTED TO DRIVE AND THAT'S WHEN I REALIZED IT WAS MAKING NOISES. I TOOK IT TO THE HYUNDAI DEALERSHIP AND THEY TOLD ME IT IS REALLY DANGEROUS TO DRIVE MY CAR. THE COST TO REPAIR IT WAS WAY OVER MY BUDGET. I RESEARCHED THE PROBLEM ON THE CAR AND THERE ARE HUNDREDS OF VIDEOS FROM CAR OWNERS THAT WERE GOING THROUGH THE SAME PROBLEM. THIS PROBLEM HAS NOT BEEN A RECALL. IF THIS PROBLEM CAN BE LIFE THREATENING THEN WHY IS IT NOT MENTIONED AS A RECALL. I STILL HAVE THE PROBLEM AND THERE ARE LOTS OF PEOPLE OUT THERE THAT ARE TRYING TO FIND A SOLUTION. NOW I CAN'T DRIVE ON THE HIGHWAY BECAUSE IF I DRIVE 60MPH OR ABOVE THE STEERING WHEEL WILL SHAKE UNCONTROLLABLY AND I HAVE TO DECREASE MY SPEED JUST TO CONTROL THE SHAKE. NOW THE NOISE IS LOUDER THEN EVER. MY CAR IS IN GREAT SHAPE AND I CAN'T DRIVE THE CAR ANYTIME I WANT BECAUSE I DON'T WANT TO RISK ANYTHING DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854684April 10, 2016
ENGINE
ON THIRD ENGINE THAT IS FINALLY RECALLED WITH CAMPAIGN 132 BUT HOW DO I KNOW IF THE CURRENT ENGINE IS DEFECTIVE OR NOT? TOOK CAR TO DEALERSHIP AND THEY SAID IT 'PASSED' THE ONE TIME RECALL CHECK. THIS IS A JOKE. FIRST ENGINE FAILED AT 96K AND SECOND AT 10 MILES AND NOW WHO KNOWS WHEN THIRD WILL FAIL OR NOT? CAN'T GET HYUNDAI CUSTOMER CARE NOR DEALERSHIP TO TAKE THE TIME TO TELL ME WHEN THE CURRENT ENGINE WAS MADE. HAVE 119K ON CAR NOW. I AM FRUSTRATED AND CAN'T GET ANSWERS... CAN YOU HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854687April 10, 2016
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG LIGHT COMES ON WHEN THE CAR IS CRUNK AND WILL NOT GO OFF. HAS BEEN ON FOR MONTHS. NO CAR ACCIDENTS EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854342April 8, 2016
VEHICLE SPEED CONTROL
CRUISE CONTROL WONT ENGAGE. BUTTONS FOR CRUSE CONTROL INTERMENTLY WORK. WHEN AND IF CRUISE CONTROL DOES ENGAGE BUTTONS CANCEL,SET, +/- SPEED MAY OR MAY NOT OPERATE. SETTING CRUISE CONTROL AND INCREASING OR DECREASING ACCELERATOR SPEED MAY OR MAY NOT ENGAGE. MAY HAVE NO CONTROL IF UNINTENDED ACCELERATION HAPENS. NO CONTROL OF SPEED AND SETTINGS. NUMEROUS SONATA OWNWERS ARE HAVING THIS PROBLEM. GOOGLE PROBLEM AND ITS WELL KNOW. WHAT IS HYUNDAI DOING TO PREVENT OR FIX THE PROBLEM IF AND WHEN UNINTENDED ACCLERATION OCCURS. OR IS HYUNDAI GOING TO WAIT UNTILL SOMEONE MENTIONS CLASS ACTION LAWSUIT LIKE IN THE REPLACEMENT OF SONATA ENGINES.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854028April 7, 2016
EXTERIOR LIGHTING
BRAKE LIGHT ASSEMBLIES ON THE CAR ON BOTH SIDES ARE DETERIORATED/MELTED. AND THE BRAKE LIGHTS DO NOT WORK ALL THE TIME. THEY GO ON AND OFF. THE LAMP ASSEMBLIES ARE "WORN " ACCORDING TO DEALERSHIP AND NEED REPLACED AT A WOPPING 600 DOLLARS. THE TRUTH OF THE MATTER IS THE VEHICLE IS ONLY 5 YEARS OLD AND THEIR DEFECT IN MATERIAL OR WORKMANSHIP IS THE RESULT OF THIS PROBLEM AND THEY REFUSE TO FIX THIS UNDER WARRENTY. THEY VEHICLE ONLY HAS 85,000 ISH MILES ON IT AND THERE IS ON WAY THIS ASSEMBLY SHOULD HAVE PROBLEMS.DUE TO THEM JUST PUTTING A RECALL ON THE BRAKE PEDAL STOPPER AND HAVING IT FIXED TODAY I AM SURE THIS IS ALL LINKED TOGETHER SOMEHOW. IF I HIT A BUMP THE BREAKLIGHTS STOP WORKING THEN I WIGGLE THE BULB AND IT STARTS WORKING AGAIN. THEIR ARE SEVERAL OF THESE SAME COMPLAINTS THE INTERNET. THIS SHOULD BE PLACED ON THE RECALL LIST TOO. THIS CAN BE VERY DANGEROUS AND THE POOR QUALITY OF CHEAP PARTS SHOULD BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854039April 7, 2016
STEERING
STEERING WHEEL HAS BEGUN TO SHAKE VIOLENTLY WHEN DRIVING AND MAKES A KNOCKING/POPPING NOISE WHEN THE STEERING WHEEL IS TURNED LEFT OR RIGHT. EVEN WHEN THE VEHICLE IS STATIONARY, YOU CAN TURN THE WHEEL AND HEAR AND FEEL THE POPPING. I SEE THIS HAS BEEN AN ONGOING ISSUE WITH THIS MODEL BUT I AM GUESSING MY CAR WAS NOT INVOLVED IN THE RECALL. MAYBE THE RECALL NEEDS TO EXTEND FURTHER THAN INITIALLY THOUGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853663April 6, 2016
STEERING
STEERING WHEEL CLICKING NOISE WHEN TURNED. WAS TOLD BY DEALERSHIP IT WOULD BECOME DANGEROUS TO STEER AS THE PART ( A RUBBER PART THE SIZE OF A 50 CENT COIN ) DETERIORATED. THE PART REPLACED WAS 1-56315-2K000-FFF- FLEXIBLE COUPLING. IT COST AROUND $300.00 TO REPLACE A $2.52 PART, THAT IS CONSIDERED AS A SAFETY ISSUE. THERE HAS BEEN NO RECALL YET, BUT THE DEALERSHIP SAYS THEY HAVE HAD TO REPLACE MANY OF THESE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853709April 6, 2016
AIR BAGS, STEERING
STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNED LEFT OR RIGHT, AND SHAKES AND RATTLES VIOLENTLY WHEN GOING OVER A BUMP (WHETHER IT BE A SMALL BUMP ON THE ROAD OR SPEED BUMP). ALSO SHAKES AND RATTLES WHEN I BRAKE. AFTER ONE SHAKE AND RATTLE INCIDENT, MY AIRBAG LIGHT CAME ON AND STAYED ON. NONE OF MY STEERING WHEEL CONTROLS (VOLUME, BLUETOOTH, PHONE, CRUISE CONTROL, ETC.) WORK. MY HORN NO LONGER WORKS ALSO. TOOK MY CAR TO HYUNDAI DEALER AND HAD TO PAY $118 JUST TO HAVE IT DIAGNOSED! REALLY?!? I HAD TO PAY IN ORDER TO FIND OUT WHAT WAS THE PROBLEM WITH MY CAR. SERVICE TECHNICIAN SAID THE SHAKING/RATTLING PROBLEM WAS THE FLEX COUPLER ASSY, WHICH THEY QUOTED ME WAS $475 TO FIX! THEN THEY SAID IT WOULD COST ME ANOTHER $225 TO FIX MY STEERING WHEEL CONTROL ISSUE! COME TO FIND OUT MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE THAT I'M HAVING. IT IS A SAFETY CONCERN AND SHOULD BE A SAFETY RECALL. CALLED HYUNDAI CUSTOMER CARE AND THEY TOLD ME THEY CAN'T DO ANYTHING ABOUT IT BECAUSE I WENT OVER MY WARRANTY MILEAGE LIMIT. THIS IS A HUGE SAFETY CONCERN ISSUE BECAUSE WHEN MY STEERING WHEEL SHAKES, I FEEL LIKE IT'S GONNA FALL OFF. I DON'T FEEL SAFE DRIVING A CAR THAT VIOLENTLY SHAKES. CONSIDERING SO MANY PEOPLE ARE HAVING THIS SAME PROBLEM, I DON'T UNDERSTAND WHY HYUNDAI ISN'T TAKING THE TIME TO LOOK INTO THIS ISSUE AND RESOLVING THIS PROBLEM WITH SO MAY COMPLAINTS REGARDING THE SAME ISSUES! I'M NOT PAYING ANOTHER $700 TO FIX MY CAR WHEN IT IS OBVIOUS HYUNDAI USED CHEAP ($2.00) PART THAT ARE BREAKING DOWN ON THEIR CONSUMERS. I ALREADY PAID $118 JUST TO FIND OUT WHAT THE PROBLEM WAS! HYUNDAI NEEDS TO RESOLVE THIS ISSUE AS SOON AS POSSIBLE BEFORE IT GETS WORSE AND/OR FATAL! THIS ISSUE NEEDS TO BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853755April 6, 2016
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART HOWEVER, THE FAILURE WAS PERSISTENT. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853553April 5, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ECM COMPUTER FAILED. NOTHING WILL WORK. NOT ONLY UNDRIVABLE, IT IS UNSTARTABLE! HAD TO BE TOWED FROM OUR DRIVEWAY. (MANY SYSTEMS ON THIS CAR HAVE FAILED PREVIOUSLY!!) CANNOT GET LOCAL DEALER TO REPAIR IT. NO ONE SEEMS TO KNOW WHAT TO DO. HYUNDAIS ARE A JOKE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853057April 2, 2016
ENGINE
BRIEFLY, 2011 HYUNDAI SONATA TO DEALER FOR ENGINE RECALL 132 CAMPAIGN ON 3/24/16. NOTIFIED DEALER THAT CAR HAD STALLED ON HIGHWAY 2 DAYS PRIOR. ACCORDING TO DEALER, CAR "PASSED" RECALL. ON 3/26/16, ENGINE SEIZED ON HIGHWAY AT 65MPH. THANKFULLY, NO INJURIES. CAR TOWED TO DEALER ON 3/29/16. HYUNDAI APPROVES NEW ENGINE ON 3/30/16. TO BE CONTINUED...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852941April 1, 2016
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED. THE BRAKES WERE REPAIRED THREE TIMES PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SALVAGE YARD. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. THE VEHICLE WAS DESTROYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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