Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10865407May 17, 2016
ENGINE
I WAS DRIVING DOWN AN OFF RAMP WHERE THEY HAD SOME PLACED SOME SPEED STRIPS TO WARN VEHICLES THAT THE ROAD AHEAD WAS STRIPPED AND UNDER THE PROCESS OF BEING RE-ASPHALTED. I SLOWED DOWN AS I ENTERED THE MAIN ROAD AND THE POWER TURNED OFF AND ALL THE DASHBOARD LIGHTS LIT UP. I WAS LUCKY NO ONE WAS BEHIND ME AND THE ROAD WAS CLEAR TO ENTER. I PULLED INTO THE PARKING LOT OF A RETAIL STORE, GLIDED INTO A PARKING SPACE AND PUT THE VEHICLE IN PARK. I TRIED STARTING THE VEHICLE, WHICH IT DID, AND AS SOON AS I PUSHED ON THE ACCELERATOR, THE VEHICLE TURNED OFF AGAIN. I LET IT SIT, CALLED AAA AND THE DEALERSHIP WHERE I WAS HAVING IT TOWED TO GIVE THEM ADVANCE WARNING. WHILE I WAS WAITING FOR THE TOW TRUCK, I ATTEMPTED TO RESTART THE VEHICLE, WHICH IT DID, AND THIS TIME WHEN I ATTEMPTED TO DRIVE IT, IT DID NOT STOP BUT ACTED LIKE NOTHING HAPPENED. I DROVE THE VEHICLE AROUND THE PARKING LOT AND NOTHING HAPPENED AGAIN AND BACKED THE VEHICLE INTO A SPACE TO ALLOW THE TOW DRIVER EASIER ACCESS TO THE CAR. THE DEALERSHIP HAS HAD IT ALL DAY AND STILL HAVE NOT LOCATED ANY PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865075May 16, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE ENGINE MADE A LOUD NOISE AND BURNED OIL EXCESSIVELY. THE DEALER WAS NOTIFIED MONTHS BEFORE THE CONTACT WAS AWARE THAT THERE WAS A RECALL CONCERNING THE FAILURE. THE DEALER WAS UNABLE TO PROVIDE A REMEDY REPAIR SOLUTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 95,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864935May 14, 2016
AIR BAGS, ELECTRICAL SYSTEM
THE LIGHT FOR BOTH THE DRIVER AND PASSENGER SEATBELT NOT FUNCTIONING PROPERLY WILL NOT TURN OFF. THE PASSENGER SEATBELT LIGHT STAYS AT SEATBELT OFF AND THE DRIVER'S WILL NOT TURN OFF AFTER THE VEHICLE HAS STARTED. BOTH STAY ON THE ENTIRE TIME THE VEHICLE IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864769May 13, 2016
STEERING
I TOOK MY CAR INTO THE DEALERSHIP OVER A MONTH AGO BECAUSE OF NOISES COMING FROM THE STEERING WHEEL. I KNEW THAT THEY HAD RECALLS BEFORE ON STEERING BUT THEY TOLD ME THAT MY ISSUE WAS NOT COVERED UNDER THE RECALL. THE ISSUE IS A STEERING COUPLER INVOLVING THE STEERING COLUMN. THEY ALSO HAVE A NEW RECALL ANNOUNCEMENT MADE ON APRIL 16, 2016. THERE HAVE BEEN MANY COMPLAINTS WITH THE SAME STEERING ISSUES WITH THIS VEHICLE AND HYUNDAI EXPECTS MONEY OUT OF POCKET FOR IT. NOW WHEN DRIVING, THE STEERING HAS GOTTEN WORSE WITH INCREASED SPEEDS THERE IS SHAKING AND CLICKING. ANY LITTLE BUMP IN THE ROAD WILL CAUSE CLICKING IN THE STEERING WHEEL. EVEN SITTING STILL, IT WILL CLICK ONCE YOU TURN THE WHEEL. I WAS TOLD THAT THIS IS A DANGEROUS HAZARD BUT I CANNOT AFFORD TO GET THIS FIXED WHEN OBVIOUSLY THIS IS AN ONGOING ISSUE WITH HYUNDAI AND THEIR RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864793May 13, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING) SEVERAL MONTHS AFTER THE FAILURE OCCURRED. THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED EXTENSIVELY FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO MORE THAN THREE INDEPENDENT MECHANICS WHO STATED THAT THERE WAS AN ELECTRIC POWER STEERING FAILURE. THE DEALERS WERE UNABLE TO PROVIDE A SPECIFIC DIAGNOSIS TO REPAIR THE VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V568000 (ENGINE). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864832May 13, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING POWER STEERING SEIZED AND THE EPS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EPS CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING) AFTER THE FAILURE OCCURRED; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864516May 12, 2016
STEERING
THE STEERING COLUMN BEGAN TO LOOSEN AND EVENTUALLY HAD TO BE REPLACED BECAUSE IT WAS NO LONGER SAFE TO DRIVE. I HAD TO REPLACE IT AT MY COST AT 67,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863965May 9, 2016
WHEELS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE REAR OF THE VEHICLE CRASHED INTO A GUARDRAIL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE WHEEL BOLT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. TWELVE DAYS PRIOR TO THE INCIDENT, THE VEHICLE HAD A TIRE ROTATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 132,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10863735May 7, 2016
POWER TRAIN
VEHICLE IN MOTION RANDOMLY TURNS ON CHECK ENGINE LIGHT FOR A SECOND, WILL HESITATE AND THEN SUDDENLY SURGE AS IF TRYING TO CATCH UP. TRANSMISSION SEEMS TO BE THE MAIN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862471May 2, 2016
AIR BAGS, STEERING
CLICKING IN STEERING WHEEL DEALER STATED NEEDED NEW COUPLER COST 4.00, LABOR 334.00. ALSO AIRBAG LIGHT REMAINS ON, DEALER STATED CLOCKSPRING REPAIR 372.00. MILEAGE 69000. CHECKED HYUNDAI WEBSITES, NUMEROUS REPAIRS FOR THESE SAMES ISSUES ON THE 2011 SONATA, BOTH ISSUES SHOULD BE A RECALL ISSUES. WITH SO MANY OF THESE CARS HAVING THE SAME ISSUES, THESE WLD APPEAR TO BE DEFECTS IN THE MANUFACTURED WITH THE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862646May 2, 2016
ENGINE, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT PROGRESSED NEAR THE STEERING WHEEL. IN ADDITION, THE OIL HAD TO BE REFILLED EVERY FOUR TO SIX WEEKS, BUT THERE WAS NO PRESENCE OF A LEAK. THE CONTACT WAS UNABLE TO DETERMINE WHERE THE FAILURE ORIGINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR THE ENGINE CRANK SHAFT RECALL AND IT WAS INDICATED THAT THE STEERING COUPLING NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE ENGINE CRANK SHAFT RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS ALSO EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE), 16V190000 (STEERING), 10V457000 (STEERING), AND 10V426000 (STEERING). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT HE WOULD NOT INSTALL THE PART BECAUSE IT WAS NOT AN OEM REVISED PART FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO DETERMINE IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862011April 28, 2016
AIR BAGS
PASSENGER SEAT AIRBAG LIGHT IS ON ALL THE TIME. ACCORDING TO THE MANUAL IT NEEDS TO BE REPAIRED AS SOON AS POSSIBLE BECAUSE IF THERE IS AN ACCIDENT THE AIRBAGS WILL NOT DEPLOY. I WAS BROWSING THE INTERNET AND FOUND THAT MANY HYUNDAI SONATAS ARE HAVING THE SAME PROBLEM ON OLD AND NEW MODELS. MY CAR IS A 2011 SONATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862079April 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS INSPECTED BY THE DEALER UNDER THE RECALL; HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NOT MET THE CRITERIA TO BE REPAIRED UNDER THE RECALL. THE CONTACT WAS CONCERNED THAT THE VEHICLE CONSUMED LARGE QUANTITIES OF OIL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861931April 28, 2016
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
WHILE DRIVING 45MPH I EXPERIENCE MY STEERING WHEEL SHAKING AND IT LEAVES THE VEHICLE HARD TO CONTROL AND IT PULLS TO THE RIGHT. I THEN STARTED TO EXPERIENCE MY CAR NOT STARTING AFTER SITTING FOR NOT EVEN 5 MINUTES AND THIS HAS BEEN OCCURRING FOR 2 DAYS. I TOOK MY CAR TO THE LOCAL DEALERSHIP AND WAS ADVISED THAT I NEEDED TO REPLACE THE STARTER LEVER AND STEERING COUPLER. BOTH OF THESE ARE COMMON DEFECTS OF THIS MODEL AND HAS BEEN RECALLED IN THE PAST. I CALLED HYUNDAI TODAY AND WAS TOLD THAT I AM NOW RESPONSIBLE FOR THE COST OF THE REPAIRS REGARDLESS OF WHAT HAPPENED IN THE PAST. THE REPAIRS ARE GOING TO COST ME A LITTLE OVER $600.00 WHEN THE PARTS ARE PLASTIC AND WOULDN'T COST MORE THAN $20.00. A COMPLAINT HAS BEEN FILED WITH THE BBB AS WELL...THIS IS A MAJOR SAFETY ISSUE ON THIS VEHICLE AND THE MANUFACTURE NEEDS TO DO A BETTER JOB AT BUILDING THESE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861753April 27, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE STEERING COLUMN MADE A LOUD THUMP NOISE AND THE STEERING FELT LOOSE. THE FAILURE WAS NOTICED WHILE DRIVING AND WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860885April 22, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AND THAT THE STEERING WHEEL FELT STIFF. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860541April 20, 2016
STEERING
MY CAR'S STEERING WHEEL WAS MAKING CLICKING NOSE. IT PROBABLY STARTED SOME TIME LAST YEAR, BUT I DIDN'T THINK MUCH OF IT B/C SOUND WAS VERY FAINT. BUT NOW, THE NOISE IS PRETTY LOUD AND THAT IT'S AFFECTING THE CAR'S DRIVING PERFORMANCE. THE STEERING WHEEL SHAKES WHEN I DRIVE OVER A CERTAIN SPEED LIMIT; MAKES NOISE WHENEVER I TURN, GO OVER A BUMP, OR WHENEVER I TURN THE STEERING WHEEL EVEN WHEN IT'S STATIONARY.. I BROUGHT IT TO THE DEALER AND DEALER SAID THAT THE STEERING COUPLER NEEDS TO BE REPLACED. THIS IS A POOR DESIGN AND, MORE IMPORTANTLY, A SAFETY ISSUE THAT HYUNDAI NEEDS TO ADDRESS WITH A RECALL ASAP BEFORE SOMEONE GETS HURT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860600April 20, 2016
AIR BAGS, UNKNOWN OR OTHER
MY AIR BAG LIGHT STAYS ON AFTER I START MY ENGINE, I HAVE NO ONE ELSE IN THE VEHICLE ONLY A LIGHT JACKET OR LUNCH BAG ON THE PASSENGER SEAT. IT STARTED THREE DAYS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860622April 20, 2016
SEAT BELTS, STEERING
MYFRONT PASSENGER SEAT BELT WENT OUT ABOUT 7 MONTHS AGO. SINCE THEN I AM NOW HAVING ISSUES WITH MY FRONT DRIVER SEAT BELT. I HAVE TO INSERT IT 3-5 TIMES FOR IT TO LATCH. SOMETIMES IT DOESNT LATCH AT ALL. ALL IN THE PARKED STATUS. THERE IS NOTHING "STUCK" IN THE BUCKLES. I AM ALSO HAVING ISSUES WITH MY KEY GETTING STUCK IN THE IGNITION WHEN I PUT IT IN PARK AND TRY TO TAKE IT OUT. THIS HAS BEEN GOING ON FORATLEAST 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860122April 18, 2016
STEERING
MY CAR'S STEERING WHEEL WAS MAKING CLICKING NOSE. IT PROBABLY STARTED SOME TIME LAST YEAR, BUT I DIDN'T THINK MUCH OF IT B/C SOUND WAS VERY FAINT. BUT NOW, THE NOISE IS PRETTY LOUD AND THAT IT'S AFFECTING THE CAR'S DRIVING PERFORMANCE. THE STEERING WHEEL SHAKES WHEN I DRIVE OVER A CERTAIN SPEED LIMIT; MAKES NOISE WHENEVER I TURN, GO OVER A BUMP, OR WHENEVER I TURN THE STEERING WHEEL EVEN WHEN IT'S STATIONARY.. I BROUGHT IT TO THE DEALER AND DEALER SAID THAT THE STEERING COUPLER NEEDS TO BE REPLACED. THOUGH I OWN THE CAR FOR OVER 5 YRS , I ONLY HAVE $51K MILES ON IT. THIS IS A POOR DESIGN AND, MORE IMPORTANTLY, A SAFETY ISSUE THAT HYUNDAI NEEDS TO ADDRESS WITH A RECALL ASAP BEFORE SOMEONE GETS HURT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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