Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11636029January 15, 2025
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Location: [XXX] Description of Incident: On a rainy morning, while driving to work, I encountered a sudden lane cut-off by a speeding truck as I exited a school zone. I applied the brakes to avoid a forward collision, but the brake system failed entirely. This resulted in the loss of vehicle traction, causing the car to spin out uncontrollably. The vehicle collided with an island, bounced into oncoming traffic, and sustained severe damage, including: •Tires ripped off the rims •Front axle damage Injuries: I sustained a lightly sprained neck as a result of the incident. Vehicle History: The vehicle had been in the custody of the Hyundai dealership just days prior to this incident for an engine/powertrain recall and replacement. The dealership held the car for over a week to address the issue. However, shortly after retrieving the vehicle, the brake failure occurred. Observations and Concerns: •The brake failure occurred after recent service by the manufacturer dealership. •Hyundai vehicles are known to have documented brake system issues, which may have contributed to this incident. •This failure nearly resulted in a life-threatening accident. Action Requested: I am requesting an investigation into the service performed during the recall and the brake system failure. It is imperative to determine accountability and address any potential defects to prevent future occurrences. [XXX] [XXX] - Victim and incident reporter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11635821January 14, 2025
ENGINE
A rod from the engine made a hole in the engine the destroyed the engine. My wife was driving on a highway wen the failure occurred. She was lucky to be able to get off the highway and safely onto medium before car came to complete stop. The dealer confirmed a rod destroyed the engine. Hyundai asked photos of the engine and other components. No warning lights came on before the failure. The only symptom was the engine was consuming a quart of oil every 1000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632108December 23, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Approximately five weeks ago, my 2015 Hyundai Sonata showed a check engine light. I took it into the dealer and paid a diagnostic fee which revealed the third cylinder misfire in the engine. I paid to have the engine cleaned yet the light continues to stay on and the car has been Running low on oil every time it gets checked the dealer states that the engine needs to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631280December 17, 2024
ELECTRICAL SYSTEM
The Charging system malfunctioned twice. The car is available for inspection upon request. I am not sure if it may put me at risk but it does give the directive to stop the car. I have taken the car to Hyundai the first day it malfunctioned and explained the charging system malfunction. Hyundai only completed any known recalls. My car has never had any warning lights to come on until the charging system began to malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630616December 13, 2024
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The vehicle later failed to restart. The contact stated that the engine had previously been replaced. The vehicle was towed to an independent mechanic, who determined that the starter solenoid needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V107000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629221December 6, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Hyundai Sonata. The contact stated that the vehicle was taken to an independent mechanic and was informed that the vehicle was consuming an excessive amount of engine oil. The contact was informed that the failure might be related to NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The vehicle was taken to a local dealer and the contact was informed that the vehicle was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629061December 5, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
Unknown I pulled up to a gas station filled up my car coming back frome work like usual i finish I take off not even 1 mile and it started lacking the batteries got drained and it turned off I try to turn it back on and all it does is give me a message telling me to check charging system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627178November 25, 2024
ENGINE, ELECTRICAL SYSTEM
Engine sputters, no power. Warning light comes on that there’s a malfunction pull over and do not drive. We had the dealer look at it and he couldn’t find anything wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627345November 25, 2024
ELECTRICAL SYSTEM
They try to use a fob key 3-4 time and it won’t sink in and my door is having problems locking without it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626348November 20, 2024
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 35 MPH, the check engine warning light illuminated. The contact stated that the vehicle went into LIMP Mode, was jerking, and failed to exceed 45 MPH. The contact pulled over to the side of the road. The vehicle was towed to the dealer, where the engine knock sensor was replaced; however, the failure recurred while driving. The vehicle was driven to a nearby dealer, where it was determined that the engine needed to be replaced due to the connecting rod bearing failure. The dealer filed a claim with the manufacturer; however, the claim was denied. The dealer replaced the two engine knock sensors and the main fuel lines. Additionally, the fuel tank was drained; however, the failure persisted. The vehicle was driven to the dealer, where it was determined that the engine needed to be replaced due to connecting rod bearing failure. The dealer filed another claim with the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,257.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625498November 15, 2024
ENGINE
Engine burns too much oil and needs oil replenishment every 2 weeks while driving only 100-200 miles. This is extremely hazardous cause on highway the car can stall anytime which has happened in the past. The engine has been fixed for leaks before but still is burning oil and no mechanic will touch it saying it is a common issue of hyundai. Why is this model no part of the class action lawsuit?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623310November 3, 2024
EXTERIOR LIGHTING
When headlights are on auto they can spontaneously turn off. This is accompanied by the headlight selector display in the middle of the instrument panel changing to the parking light symbol. The lights typically switch back to auto and come back on within a few seconds but it can be longer. Most often, but not always this seems to be associated with using the turn signal and being in the middle of a 90 turn. However it has happened at other times as well. Losing headlights and visibility while driving at night, particularly while turning is a hazard. Two dealerships have said they cannot reproduce the problem. It has been going on for multiple years. However is primarily a problem when it starts getting dark early. The issue can be avoided by leaving the lights in the on position all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622612October 29, 2024
STRUCTURE:BODY
white paint flaking off hood roof and trunk areas to bare metal. it gets worse when car is washed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620882October 20, 2024
STRUCTURE:BODY
My cars' dashboard started cracking after about 3 years of ownership (purchased new), which we though was weird. It is almost 10 years old now and the dashboard has cracked all over. I have taken it to the dealership for recalls and repairs and was told that it was a common problem for these cars, which I'm surprised that it has not been recalled. They said that they would report it but I'm not sure. We have owned more than a dozen cars and we have never seen that happen to a car so early on. I'm not sure if it poses any dangers with air bags or other functions, other than visual defect. I'm just trying to get it reported. I also emailed Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620792October 19, 2024
ENGINE
My Hyundai sonata is burning oil internally from the engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619591October 14, 2024
ENGINE
Engine not holding pressure. Week of September 22, 2024. Had to have car towed either [XXX] or [XXX] by Champion Towing to Columbus Hyundai. Spoke with Rodney Cockrell. Engine not holding pressure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618944October 9, 2024
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2015 Hyundai Sonata Hybrid. The contact took the vehicle to the dealer to be repaired under NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) and Manufacturer recalls: 964 (Auxiliary Canister Installation), 966 (Engine Monitoring Module, ECU Software Update), and 994 (Hybrid Safety Fuse). The contact stated that after the repairs were completed while attempting to start the vehicle at the dealer, the vehicle failed to start. The vehicle remained at the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under warranty for any further repairs. The failure mileage was 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618616October 8, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
I was driving down the street I went to show down by hitting my brakes they wouldn't slow down the vehicle then the car caught fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11617806October 3, 2024
UNKNOWN OR OTHER
To whom it may concern, I was driving on the highway with my sunroof down as the weather was nice. I started to hear a flapping sound and got off at the next exit. I tried to close the sunroof but it would not close. It looked like the windshield thing for the sunroof detached on the passenger side and blocking it. A minute after I started to drive the sunroof panel detached and flew off my car. It shattered on the street in front of another car that was driving behind me. This car had to swerve to miss being hit. I immediately called the Hyundai dealership crying and the women promised me a manager would call me back. I told the lady I dont know what to do. Do I call the police because a 30-pound glass panel is shattered on the street? Do I call my insurance? She said she would have the sales manager and service manager call me back. I was so shaken and scared from the event I called out the rest of the day from work. I had to uber my son home from school because I was nervous to drive the car. If I didnt get off the next exit; would my sunroof have flown off and caused a car accident? It was really scary to see the panel fly off like paper and almost hit another car. That I could have cause another person to have an accident and they couldve gotten hurt. The whole thing is just crazy to me. I did not get a call back from hyundai yesterday. I will try to reach them today. I will uber my son to school this morning as one of the pieces is sticking out and still flapping. When I looked up the recall on my car for this; I could not believe that the hyundai fix is super glue? This car really is glued together.... Thank you to listening to my concern and you can reach me anytime at [XXX] . Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617071September 29, 2024
ENGINE
Engine turned off running. Car was at Hyundai Dealer, Puerto Rico for 5 months. The car belongs to campaign lots 21-01-066H and 19-01-006H-2, which establishes alternative transportation service, or rental car coverage, the transportation service was denied. In addition, Hyundai PR did not provide me with a warranty period for the new or remanufactured engine, fuel pump and starter. A complaint was filed with DACO (government agency) and it was found in favor of the defendants Hyundai de PR and Sojitz (Cataño, PR) since they did not issue documentation reporting that it was covered under the campaign, they argue that it was as a courtesy (good will) which they also did not present evidence of. After repaired (200 miles) the car presented low voltage, code P0234-P0236 overboost condition, the unit was verified presenting broken cables from one tail of the map sensor. I incurred transportation and crane expenses, and the repair of the cables, and the replacement of the map sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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