Hyundai Santa Fe Complaints (2012)

355 consumer complaints on file.

#11190234March 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE ENGINE WAS RESTARTED AND THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER IN JACKSON, TN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183562March 1, 2019
ENGINE, FUEL/PROPULSION SYSTEM
2012 HYUNDAI SANTA FE PURCHASED AT 89,000 MILES FROM THE DEALER WITH CLEAN CARFAC. MAINTAINED WITH OIL CHANGES REGULARLY, EVERY 2-3K MILES. NO ISSUES. WENT TO START THE CAR 90 DAYS AFTER PURCHASING IT AND THE ENGINE FAILED, RUMBLED LOUDLY AND SHUT OFF. ENGINE LIGHTS CAME ON. MECHANIC TOLD ME IT WAS TENSION TIMING CHAIN & REPLACED IT FOR $2,000. 2 MONTHS LATER (NOW) THE SAME THING IS HAPPENING, ONLY NOW IT'S A LOUD KNOCKING NOISE AND BLUE INDIGO SMOKE COMING OUT OF THE EXHAUST. I HAVE NOT EVEN DRIVEN THIS CAR FOR 6 MONTHS AND I DO NOT DRIVE VERY OFTEN (LIVE AND WORK IN THE CITY). THIS SAME ENGINE IS IN THE 2013-2014 WHICH HAVE OFFICIALLY BEEN RECALLED, SO WE ALL NEED TO PLACE A LAWSUIT ON HYUNDAI FOR THE 2012 SANTA FE! MY MECHANIC TOLD ME THIS ENGINE IS DEFECTIVE AND THE MANUFACTURER DID NOT SEAL THE OIL PAN PROPERLY SO THE OIL LEAKS OUT CONSTANTLY WHILE THE CAR IS IDLE. I WAS TOLD IT NEEDS A NEW ENGINE, AND AM CURRENTLY FIGHTING WITH HYUNDAI CORPORATE TO GET THEM TO REPLACE IT FREE OF CHARGE! CAN ANYONE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183283February 28, 2019
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING ON A BUSY STREET, I SLOWLY TURNED A CORNER AND SUDDENLY LOST MY POWER STEERING AND BRAKES AND THE ENGINE STALLED OUT. I IMMEDIATELY TURNED OFF THE ENGINE, SAT BRIEFLY BLOCKING THE HEAVY TRAFFIC, AFTER BEING SLIGHTLY SHAKEN IN THE INCIDENT, STARTED IT UP AGAIN AND PROCEEDED TO PARK AND GET LUNCH. AFTER LUNCH, THE CAR STARTED UP OK, I GOT ON THE ROAD AND SHORTLY AFTER, I NOTICED THE ENGINE LIGHT COME ON SO I IMMEDIATELY LIMPED INTO A NEARBY CAR REPAIR PLACE . THEY DETERMINED THAT THERE WAS VERY HEAVY SLUDGE CLOGGING THE OIL FILTER, EVEN THOUGH WE HAD REGULAR MAINTENANCE ON THE VEHICLE AND NEVER HAD ANY ENGINE INDICATORS EVER COME ON BEFORE. THEY CLEANED OUT THE SLUDGE IN THE ENGINE AND REPLACED THE FILTER AND PUMP. NOW THAT I AM READING ABOUT EVERYONE'S ENGINE PROBLEMS WITH OIL NOT GETTING INTO THE ENGINE, AND AFTER HEARING ON TV ABOUT HYUNDAI REFUSING TO RECALL MY PARTICULAR CAR, I AM VERY AFRAID TO CONTINUE DRIVING IT, SINCE RECENTLY I HAVE EXPERIENCED TWICE A CERTAIN SLUGGISHNESS/DRAGGING WITH A SLIGHT KNOCKING FEELING IN THE STEERING WHEEL. I NOTICED THIS EFFECT TWICE AFTER HAVING DRIVEN THE CAR AT SPEEDS OF 60-70 MPH FOR A LONG PERIOD OF TIME. EACH INSTANCE, I SLOWED TO THE SIDE OF THE ROAD, CHECKED TO SEE IF I COULD SEE ANYTHING OBVIOUS, WHICH I DIDN'T, STARTED UP AGAIN ONTO THE HIGHWAY. THE WEIRD DRAGGING AND SHIMMY CONTINUED, SO I DROVE AT OR UNDER 50 MPH UNTIL IT SLOWLY DISSIPATED AND WENT BACK TO WHAT FELT NORMAL. I WAS VERY DISAPPOINTED TO FIND OUT THAT THERE IS NO RECALL ON MY HYUNDAI SANTAFE 2012, WE BOUGHT IT SECOND-HAND FROM ENTERPRISE CAR SALES. I RELY HEAVILY ON THIS VEHICLE TO DRIVE 2 1/2 HOURS EACH WAY AT HIGHWAY SPEEDS TO CARE FOR MY ELDERLY MOM'S NEEDS IN BALTIMORE. I DON'T WANT TO DIE ON THE HIGHWAY BEFORE MY MOM DIES IN THE NURSING HOME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182423February 25, 2019
SUSPENSION
NOTICED MY VEHICLE WAS PULLING TO THE RIGHT AND JUST FELT WRONG WHEN I DROVE, TOOK IT TO A MECHANIC TO CHECK THE ALIGNMENT AND BRAKES (BECAUSE IT WAS TIME FOR PADS). THE MECHANIC WAS SHOCKED TO FIND THE STRUT ON THE PASSENGER SIDE HAD RUSTED AND BROKEN COMPLETELY. HYUNDAI WAS GOING TO CHARGE ME TO CHECK IT OUT AND REPAIR BECAUSE I WAS OUTSIDE OF MY WARRANTY. THE MECHANIC TOLD ME TO CHECK FOR A RECALL SINCE IT WAS NOT A COMMON ISSUE, THERE WAS NOT A RECALL SO HE SUGGESTED I FILE A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174293February 4, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR IS SHAKING WHEN THE VEHICLE GETS UP TO AROUND 60 MILES AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173180January 30, 2019
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING THE ENGINE WOULD DECELERATOR THEN CUT OUT. I CAN BE ON THE HIGHWAY GOING SPEED LIMITS OF 70 OR ON A SIDE STREET GOING 30 OR UNDER. IT EVEN HAPPENED WHEN I PULLED OUT OF MY DRIVE WAY AND DROVE DOWN MY STREET (4 HOUSES DOWN) AND GOT TO MY CUL-DE-SAC AND ALL POWER SHUT DOWN. NEIGHBOR HAD TO STOP TO AVOID HITTING ME BECAUSE I WAS ROLLING AND COULD NOT STOP. ALL POWER TO STEERING WHEEL AND BRAKES WOULD BE NON OPERATIONAL. I HAVE TO MANUALLY PULL THE WHEEL TO ONE SIDE TO AVOID TRAFFIC, CAUSING AN ACCIDENT, OR FROM BEING HIT BY HEAD ON TRAFFIC. THE FIRST OCCURRENCE WAS IN FEBRUARY OF 2017 AND THE MOST RECENT WAS JANUARY 18TH ON MY WAY HOME FROM WORK. IT HAS HAPPENED TO US OVER A DOZEN TIMES AND FOUND BLOGS THAT STATE THAT HYUNDAI DENIES THAT THIS IS HAPPENING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11164542January 2, 2019
ENGINE, VEHICLE SPEED CONTROL, STEERING
MY VEHICLE IS A 2012 HYUNDAI SANTA FE WITH 131,000 MILES. I WAS DRIVING ON THE HIGHWAY TRAVELING ABOUT 65 MPH AND LOST POWER STEERING, POWER BREAKS, AND SPEED CONTROL. MY CAR BEGAN TO SLOW AND WOULD NOT ACCELERATE AND WAS DIFFICULT TO STEER. FORTUNATELY I HAD ENOUGH POWER/SPEED STILL TO GET OVER INTO THE BREAKDOWN LANE. I WAS ABLE TO USE MY DIRECTIONALS AND HAZARD LIGHTS ONCE ON THE SIDE OF THE ROAD. I SHUT OFF THE CAR AND ATTEMPTED TO START IT AGAIN SEVERAL TIMES WITHOUT SUCCESS. THE CHECK ENGINE LIGHT WAS ON, AS WAS THE OIL LIGHT AND BATTERY LIGHT. THERE WAS NO DISCERNIBLE WARNING THAT WOULD HAVE INDICATED AN IMPENDING ENGINE FAILURE. I HAD ALREADY DRIVEN 75 MILES OF MY TRIP AND IT SIMPLY STOPPED RUNNING. IN THE MIDDLE OF THE HIGHWAY! THE CAUSE OF THE PROBLEM IS UNKNOWN TO ME AND CURRENTLY UNKNOWN TO MY MECHANIC. I HAD TO HAVE MY CAR TOWED 50 MILES TO THE MECHANIC. GETTING IT TO A DEALER WOULD HAVE BEEN EVEN FATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162449December 19, 2018
ELECTRICAL SYSTEM
DOOR LOCKS KEEP LOCKING AND UNLOCKING. HAS NOT STOP DOING THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160738December 11, 2018
ENGINE
MOTOR STARTED KNOCKING WHILE DRIVING, TOOK TO SHOP AND WAS TOLD MOTOR IS NO GOOD. NEEDS TO BE REPLACED. COST 6100.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155108November 24, 2018
ENGINE AND ENGINE COOLING
WAS TRAVELING ON INTERSTATE AT 70 MPH. EXITED AND SLOWED TO ABOUT 35 MPH, AT WHICH TIME THE ENGINE SHUT DOWN. ENGINE STARTED RIGHT BACK UP AND RAN OK REST OF WAY HOME. THE NEXT DAY WHEN DRIVING UP A HILL, ENGINE BEGAN TO KNOCK AND CHECK ENGINE LIGHT CAME ON. I CONTINUED ON TO AN AUTOZONE WHERE I HAD IT CHECKED WITH A CODE READER. CODE RETRIEVED WAS P0014 WHICH IS B CAMSHAFT TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE BANK 1. REMOVED VALVE COVER AND FRONT COVER AND INSPECTED THE CAMSHAFT AND TIMING COMPONENTS. THESE CHECKED OK, REMOVED OIL PAN AND DISCOVERED THAT THE #4 ROD BEARING HAD SPUN ON CRANKSHAFT. I THEN FOUND THAT HYUNDAI HAD HAD THIS PROBLEM WITH MANY OF THEIR 2.4L ENGINES AND THAT THERE WAS ACTUALLY A RECALL ON SOME. I CONTACTED HYUNDAI BY EMAIL AND WAS INFORMED THAT MY VIN# WAS NOT INCLUDED. SO NOW I AM STUCK WITH A VEHICLE THAT I OWE ON AND THAT WILL COST ME AT LEAST $5,000 TO HAVE A NEW ENGINE INSTALLED, WHICH I CAN NOT AFFORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152556November 19, 2018
ENGINE
ON MONDAY, NOVEMBER 12, 2018 I WAS DRIVING AT 60 MPH ON INTERSTATE 64 IN NEWPORT NEWS, VA. I STARTED HEARING A CLANGING NOISE FROM THE FRONT OF THE CAR. I THOUGHT A FENDER HAD COME LOOSE. THE NOISE PERSISTED AND I REALIZED IT WAS COMING FROM THE ENGINE COMPARTMENT. MY VEHICLE, WITH 140,527 MILES ALSO HAD A BURNING SMELL ALTHOUGH THERE WAS NO FIRE. I PULLED OVER TO THE SIDE OF THE ROAD AND WAS TOWED TO WILLIAMSBURG HYUNDAI DEALERSHIP IN WILLIAMSBURG, VA. THEY CALLED ME LATER THAT DAY AND TOLD ME THAT "SOMETHING HAD COME LOOSE IN THE ENGINE AND MADE A HOLE IN THE ENGINE BLOCK". I WAS TOLD I NEEDED A REPLACEMENT ENGINE AT A COST OF $7,200 WHEN THE VEHICLE IS ONLY WORTH ABOUT THAT ON THE PRIVATE MARKET. THE DEALER DID NOT INFORM ME ABOUT THE ISSUES WITH THE THETA II ENGINES IN THE 2011-2014 HYUNDAI SONATAS WHICH HAS THE SAME ENGINE AND HAS BEEN RECALLED. I CALLED HYUNDAI CUSTOMER CARE AND OPENED A CASE WITH THEM ON NOVEMBER 15, 2018. THEY ADVISED ME TO HAVE THE DEALER SUBMIT A CLAIM REQUEST FORM CONCERNING THE INCIDENT AND THEY WOULD DETERMINE WHAT TO DO. NHTSA NEEDS TO RECALL ALL 2012 SANTA FE'S WITH THE THETA II ENGINE NOW BEFORE SOMEONE IS KILLED FROM A CRASH CAUSED BY AN ENGINE MALFUNCTION AT HIGH SPEED. MY HYUNDAI CASE NUMBER IS 12401191.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151569November 14, 2018
SERVICE BRAKES, WHEELS
MY ABS LIGHTS ARE ON AND WON'T GO OFF. I HAD IT CHECKED FOR 80$ TO GET TOLD IT IS A SENSOR IN THE REAR HUB OF TIRE THAT IS NOT READING THE TIRE SPEED. THEY WANT 500$ TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150343November 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND SMOKE CAME FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO MENTIONED THAT THE ENGINE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO SOUTHTOWNE HYUNDAI (7665 US HWY 85, RIVERDALE, GA 30274, (770) 471-1000) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. *TT CONSUMER STATED CAR IS UNDRIVABLE, ENGINE FAILURE OR SMOKE COMING OUT OF THE TAIL PIPE. IT SHOULD BE RECALLED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11145235November 4, 2018
SERVICE BRAKES
"TAKATA RECALL" MY ABS LIGHTS ARE ON AND WILL NOT GO OFF AS WELL AS THE DOWNHILL LIGHT MOVING AND STATIONARY. THE MECHANIC SAID IT IS A SENSOR IN THE LEFT REAR HUB THAT NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143131October 25, 2018
ELECTRICAL SYSTEM:WIRING
2012 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO SAFETY RECALL DUE TO FIRES AND MELTNG WIRES AND QUESTIONS IF VEHICLE FALLS UDER RECALL. *AS *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141534October 20, 2018
ENGINE
WHILE DRIVING THE 2012 HYUNDAI SANTA FE TO TENNESSEE FROM ATLANTA, WITH MY WIFE AND DAUGHTER AS PASSENGERS, I FELT A HEAVY BUMP ON THE INTERSTATE, AND WONDERED IF A TIRE HAD GONE FLAT. SHORTLY AFTER THIS, I SAW HEAVY SMOKE IN MY REARVIEW MIRROR, LETTING ME KNOW THAT THERE WAS A PROBLEM WITH MY CAR. A PERSON DRIVING IN A LANE TO MY LEFT TOLD ME THE CAR WAS ON FIRE, SO I PULLED OVER IMMEDIATELY. I GOT MY WIFE AND DAUGHTER OUT OF THE CAR, AND WALKED THEM TO A SAFE DISTANCE ABOUT 150 FEET FROM THE CAR. I HAD THE CAR TOWED TO A REPAIR SHOP. THE MECHANIC TOLD ME THAT A PISTON (OR PISTONS) HAD BLOWN THROUGH THE BOTTOM OF THE ENGINE, AND I WOULD NEED TO REPLACE THE ENTIRE ENGINE. IT WAS TOWED BACK TO MY HOUSE, AND WILL NO LONGER START. THIS WAS THE FINAL FRIDAY IN APRIL 2018. THE VEHICLE WAS IN MOTION, AT A SPEED NEAR 60 MPH, ON I-75 NORTH FROM ATLANTA, DRIVING STRAIGHT AHEAD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11140752October 16, 2018
ENGINE
DRIVING ON INTERSTATE HIGHWAY THE ENGINE HAD A FAILURE AND A ROD WENT THROUGH THE ENGINE BLOCK AND THE OIL DUMP STARTED A FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11139181October 9, 2018
ENGINE
WAS DRIVING ON THE HIGHWAY AND HEARD A RATTLING/CLUNKING, MY RPM'S SHOT UP AND I COULDN'T ACCELERATE PAST 60. THE CHECK ENGINE LIGHT CAME ON AND THEN SHUT OFF BRIEFLY. THEN ALL OF THE LIGHTS ON MY DASHBOARD CAME ON AND I PULLED OVER BUT HAD NO POWER STEERING. ONCE I PULLED OVER THE CAR BEGAN TO SMOKE SO I TURNED IT OFF. I THEN HEARD A LOUD POP AND SAW A THICK BLACK SMOKE COMING FROM THE HOOD AND WITHIN 30 SECONDS THE FRONT OF MY CAR WAS IN FLAMES. IT IS BELIEVED TO BE AN ISSUE WITH THE ENGINE AND THERE IS THE START OF A CLASS ACTION LAW SUIT ON THIS ENGINE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11130796September 22, 2018
ENGINE
IT STARTING SLOWING DOWN WHILE DRIVING AND A REALLY LOUD NOISE AND THEN SHUT DOWN.. HAD TO HAVE IT TOWED TO AUTO LENDERS THAT WHERE I PURCHASE THE TRUCK AND THEY SAID THE ENGINE WAS DONE... SECOND OPINION AND THE MECHANIC INDICATED THE SAME "NEEDS A NEW ENGINE"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122272August 25, 2018
AIR BAGS, UNKNOWN OR OTHER
THE AIRBAG LIGHT STAYS ON EVEN AFTER IT WAS RESET BY THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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