Hyundai Santa Fe Complaints (2011)

181 consumer complaints on file.

#10479449October 9, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE SITTING AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475793September 18, 2012
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 4 MPH, THE VEHICLE LOST ALL STEERING CAPABILITIES. THERE WAS NO TENSION IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND HE CONTACT WAS INFORMED THAT A BOLT HAD BECOME LOOSE FROM THE STEERING SHAFT AND ALSO A CLOCK SPRING NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS IN NEED OF AN ALIGNMENT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGES WERE 34,000. ..UPDATED 09-28-12 *BF UPDATED 11/19/12 *BF THE CONSUMER STATED VEHICLE WAS STOPPED BUT WAS NOT OPERATIONAL. UPDATED 11/20/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474508September 10, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE GEAR SHIFT LOCKED. AS A RESULT, IT FAILED TO SHIFT FROM TO OTHER GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,566.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471442August 19, 2012
POWER TRAIN
THE ENGINE SHUT DOWN TWICE WHILE DRIVING IT. FIRST SHUT DOWN ON 5/8/2012: AFTER BEGINNING TO ACCELERATE FOR A LEFT TURN AFTER BEING IDLE AT A LEFT TURN RED LIGHT THE CAR'S ENGINE LOST POWER BEFORE THE TURN WAS COMPLETED. POWER STEERING WENT OUT. GOT HONKED AT AS CARS BEHIND NOTICED SOMETHING WRONG. COASTED TO THE SIDE OF THE ROAD AFTER COMPLETING THE TURN AND HAD TO TURN THE IGNITION IN THE OFF POSITION TO TURN THE ENGINE BACK ON. SECOND SHUT DOWN ON 8/3/2012: WHILE TURNING LEFT IN A SHOPPING CENTER PARKING LOT THE CAR'S ENGINE LOST POWER. POWER STEERING WENT OUT. AFTER COMING TO A STOP HAD TO TURN THE IGNITION IN THE OFF POSITION TO TURN THE ENGINE BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467962July 27, 2012
POWER TRAIN, ENGINE
AFTER LIGHT TURNED GREEN, I PUSHED ON THE PEDAL AND THE CAR DID NOT MOVE FOR SECONDS. CAR HESITATES ALL THE TIME. AFRAID TO MAKE LEFT TURN FROM A STOPPED POSITION BECAUSE I AM NOT SURE IF THE VEHICLE WILL MOVE. VEHICLE ALSO HESITATES WHEN ACCELERATING TO PASS SLOW MOVING VEHICLES. REPORTED ISSUE TO DEALER AND DEALER WOULD NOT ACKNOWLEDGE PROBLEM. READ AND HEARD OF OTHER SANTA FE ACCELERATION ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466481July 18, 2012
ENGINE, ELECTRICAL SYSTEM
I HAVE HAD THE SAME PROBLEM WITH MY 2011 HYUNDAI SANTA FE REPORTED IN OTHER ODI COMPLAINTS. SPECIFICALLY, MY VEHICLE STALLS RANDOMLY WHILE TRAVELING AT LOW SPEEDS. ODI ID #10460671, #10453272, AND #10412636, ALL SEEM TO REPORT THE SAME PROBLEM I HAVE. OCCASIONALLY, WHILE BRAKING OR ALLOWING THE CAR TO STOP, IT WILL STALL OUT. WHEN IT DOES, ACCELERATING, POWER STEERING, AND POWER BRAKING ARE ALL DISABLED. ONCE THE CAR GEAR IS SHIFTED TO PARK AND THE IGNITION IS TURNED OFF, THE PROBLEM RESOLVES AFTER RE-STARTING THE CAR LATER. THE DEALERSHIP SERVICE DEPARTMENT HAD WORKED ON THIS CAR FOR THE SAME PROBLEM FOUR TIMES WITHOUT BEING ABLE TO 1. DIAGNOSE THE PROBLEM AND 2. COME UP WITH AN ADEQUATE REMEDY. EVEN THOUGH THE TECHNICIANS HAVE NOT BEEN ABLE TO REPRODUCE THE STALLING, THE FIRST THREE TIMES IT WAS IN THE SHOP, THREE DIFFERENT REPAIRS WERE MADE. THEY HAVE ALL INVOLVED COMPUTER FIXES, INCLUDING CHANGING OUT THE CONTACTS, REPLACING THE JUNCTION BOX, AND UPDATING SOFTWARE. HYUNDAI IS AWARE OF MY ISSUE AND THE PENDING LEMON LAW ARBITRATION CLAIM THAT I HAVE MADE. HYUNDAI HAS CURRENTLY MADE THE UNILATERAL DETERMINATION THAT THIS VEHICLE DOES NOT QUALIFY AS A LEMON, WHICH I DISPUTE BECAUSE 1. THIS DETERMINATION IS NOT CAPABLE OF BEING MADE UNILATERALLY, AND 2. THIS IS A SERIOUS SAFETY DEFECT AND MORE THAN A "REASONABLE" AMOUNT OF REPAIR ATTEMPTS HAVE BEEN UNSUCCESSFUL. A MANAGING ENGINEER HAS EXAMINED THE VEHICLE WITHOUT FINDING ANY PROBLEMS, AND I'M CURRENTLY WORKING WITH HYUNDAI TO HAVE A "FLIGHT RECORDER" INSTALLED TO RECORD DATA WHEN THE CAR STALLS NEXT. THE MOST RECENT OCCURRENCE WAS WHILE I WAS DRIVING IN HEAVY TRAFFIC WITHOUT A SHOULDER ON THE FREEWAY--A LIFE-THREATENING SITUATION. I CONSIDER THIS CAR TO BE AN UNRELIABLE SAFETY THREAT ON THE ROADWAYS AND HAVE COMMUNICATED THIS TO HYUNDAI, BUT ITS REPRESENTATIVE DO NOT HAVE THE SAME SENSE OF URGENCY I HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460671June 5, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 15 MPH. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AND CONTINUE DRIVING. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459579May 24, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE . THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING IN FAILED. THE CONTACT TURNED OFF THE VEHICLE AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE COMPUTER IN THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 20,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453272March 27, 2012
STEERING, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, POWER TRAIN
DRIVING SLOWLY IN TRAFFIC DOWN A HILL MY STEERING WHEEL, GEAR SHIFT AND BRAKES LOCKED UP. IMMEDIATELY MY GENERATOR LIGHT CAME ON MY DASHBOARD. I MANAGED TO PULL OVER AND SOMEHOW GET THE CAR IN PARK. I TURNED THE CAR OFF AND REALIZED THROUGH MY MANUAL MY GENERATOR LIGHT WAS ON. I OPENED THE HOOD AND COULDN'T SEE ANYTHING. WHEN TURNING THE CAR BACK ON THE LIGHT WENT OFF AND EVERYTHING WAS FINE. THAT MONDAY I TOOK THE CAR TO MY DEALERSHIP WHERE I BOUGHT IT AND THEY TOLD ME THEY CHECKED EVERYTHING. PUT THE CAR UP TO A COMPUTER, DROVE IT AROUND, TEST EVERYTHING COULDN'T FIND ANYTHING. I HAVEN'T HAD A PROBLEM SINCE BUT SOMETHING HAD TO OCCUR FOR THIS TO HAPPEN. I AM PLEASE WITH MY CAR OTHERWISE. JUST HOPE THIS NEVER HAPPENS AGAIN. IT COULDN'T BE WEATHER RELATED BECAUSE IT WAS NEITHER SUPER WARM OR SUPER COLD IT WAS APPROXIMATELY 50 DEGREES FAHRENHEIT. FORTUNATELY I WAS STUCK IN TRAFFIC OTHERWISE IF I WAS DRIVING THE SPEED LIMIT THIS COULD HAVE ENDED UP VERY BADLY POSSIBLY EVEN FATAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449746February 29, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH , THERE WAS A LOUD POP HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE THEN STALLED IN THE MIDDLE OF THE INTERSECTION WHERE THE VEHICLE WAS CRASHED INTO FROM THE PASSENGER SIDE. THE PASSENGER SIDE REAR TIRE EXPLODED FROM THE IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER DIAGNOSED BY A PRIVATE MECHANIC WHO ADVISED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10447708February 12, 2012
VEHICLE SPEED CONTROL
ON DECEMBER 19,2011 I WAS SLOWING DOWN COMING TO A STOP SIGN AND ON OR ABOUT THE TIME AS I PUT MY FOOT ON THE BRAKE PEDAL THE MOTOR STARTED RACING OUT OF CONTROL. I PUT ALL MY WEIGHT ON THE BRAKE PEDAL TO STOP THE CAR, THEN SLAMMED THE GEAR INTO PARK AND TURNED THE MOTOR OFF. I THEN HAD THE CAR TOWED TO THE DEALERSHIP. THE DEALERSHIP DID DIAGNOSTIC TESTING AND FOUND NOTHING WRONG WITH THE CAR AND SAID THE CAR WAS SAFE TO DRIVE. RELUCTANTLY, I ACCEPTED THE CAR BACK. ON FEBRUARY 6, 2012 THE SAME INCIDENT OF THE MOTOR RACING OUT OF CONTROL HAPPENED WHEN I SLOWED DOWN COMING TO A STOP SIGN. I AGAIN PUT ALL MY WEIGHT ON THE BRAKE PEDAL AND PUT THE CAR IN NEUTRAL AND THEN TURNED OFF THE MOTOR. THE CAR WAS AGAIN TOWED TO THE DEALERSHIP. I CALLED HYUNDAI CORPORATE OFFICES AND ADVISED THEM OF THE TWO INCIDENTS OF THE MOTOR RACING OUT OF CONTROL. THEY SUGGESTED THAT THE LOCAL DEALERSHIP HAVE A SERVICE TECHNICIAN DRIVE THE CAR FOR ABOUT 250 MILES TO SEE IF THIS "RACING MOTOR" INCIDENT WOULD HAPPEN AGAIN. I AGREED TO THEIR RECOMMENDATION. ON FEBRUARY 11,2012 THE LOCAL DEALERSHIP TECHNICIAN WHO DROVE MY THE CAR FOR 250 MILES CALLED ME AND SAID THE MOTOR RACING OUT OF CONTROL NOT HAPPEN AGAIN . HE SAID HE DID RE-PROGRAM THE COMPUTER AND I COULD PICK UP THE CAR. HE SAID THE CAR WAS SAFE TO DRIVE, BUT I FEAR THIS UNSAFE INCIDENT COULD HAPPEN AGAIN AND HYUNDAI NEEDS TO TAKE ACTION TO REMEDY THIS SERIOUS PROBLEM AND PREVENT ANY FUTURE INJURIES FROM HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447468February 10, 2012
VEHICLE SPEED CONTROL
STOPPED ON A SLOPE 5-20 FT. LONG (UP OR DOWN), REMOVE RIGHT FOOT FROM BRAKE PEDAL TO ACCELERATOR PEDAL AND ATTEMPT TO ACCELERATE INTO TRAFFIC- SANTA FE WILL BARELY MOVE FORWARD REGARDLESS HOW MUCH ACCELERATOR PEDAL IS DEPRESSED OR "PUMPED" THEN: SUDDENLY WILL SPIN FRONT TIRES-ACCELERATING VERY RAPIDLY. THIS HAS HAPPENED A MINIMUM OF 25 TIMES. VERY DANGEROUS SITUATION WHEN ATTEMPTING TO ENTER A BUSY STREET, ROAD OR HIGHWAY. DEALER UNABLE TO FIND CODE ERRORS NOR COULD THEY DUPLICATE THE PROBLEM. COMPLAINED TO DEALER SERVICE TWICE ABOUT THIS SERIOUS AND DANGEROUS SITUATION. MANUFACTURER NEEDS TO GET INVOLVED IN THIS RANDOM, DANGEROUS CONDITION WHEN OWNER/OPERATOR CANNOT FEEL SAFE AND CONFIDENT THIS SUV WILL RELIABLY ACCELERATE FROM A COMPLETE STOP ON A SHORT SLOPE AS IT SHOULD EACH AND EVERY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444974January 23, 2012
VISIBILITY
ABOUT 10 MINUTES IN TO A TRIP ALL OF A SUDDEN THE WINDSHIELD STARTED FOGGING UP. THE CLIMATE CONTROL PANEL WAS IN AUTO, BLEND WITH PART OF THE AIR GOING TO WINDSHIELD, PART TO FLOORBOARD, TEMP SET TO 72DEGREES ENGINE WAS FULLY WARM, AND WE WERE AT 55MPH. THE FOGGING WAS NOT GRADUAL, FROM THE TIME I NOTICED THE WINDSHIELD STARTING TO FOG, UNTIL VISIBILITY WAS SIGNIFICANTLY REDUCED ALL THE WAY TO THE DASH WAS LESS THAN 2 MINUTES. IT WAS IF A SYSTEM HAD SHUT OFF. I ACTIVATED THE FRONT DEFROST BUTTON,, HIGH FAN TO CLEAR THE WINDOW AND IT ACTUALLY WAS WORSE FOR A FEW SECONDS. I TURNED UP THE HEAT TO 85, AND THE WINDSHIELD STARTED CLEARING. THIS ISSUE HAS BEEN REPORTED BY OTHERS. WEATHER OUTSIDE TEMP ABOUT 45 DEGREES, LIGHT RAIN. WHEN THE TRIP STARTED THE WINDSHIELD WAS PERFECTLY CLEAN AND CLEAR OF ANY INTERIOR FOG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436180November 17, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNED A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 68 MPH, THE ENGINE BEGAN TO EMIT A LOUD BANGING NOISE AND CAUGHT ON FIRE. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND STOPPED. A STATE TROOPER APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO AN AUTHORIZED DEALER. THE FAILURE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 673.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10432983October 27, 2011
VISIBILITY
WHILE DRIVING ON THE INTERSTATE HIGHWAY A HEAVY RAINSTORM BEGAN. IT WAS VERY HUMID AND THE TEMPERATURE WAS MODERATE. WITHIN A FEW MOMENTS THE DEFROST BECAME OVERWHELMED AND OUR VISIBLITY DECREASED TO A DANGEROUS LEVEL. WE HAD TO DRIVE WITH THE WINDOWS OPEN IN ORDER TO GET ENOUGH AIR MOVING TO REMOVE THE CONDENSATION FROM THE FRONT WINDOW. THIS HAS HAPPENED ON TWO OTHER OCCASSIONS SINCE. THE DEALERSHIP TELLS US NOTHING IS WRONG WITH THE VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412636July 11, 2011
STEERING, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
ON MAY 26TH 2011 AROUND 6:20 PM WHEN I DROVE ON A LOCAL DOWN HILL ROAD WHICH IS ABOUT 400 YARD LONG, AT A SPEED ABOUT 20 MPH, MY CAR LOST BRAKE AND POWER STEERING. I SUPPOSED TO STOP AT A STOP SIGN AND MAKE A LEFT TURN. WHEN I PRESSED MY BRAKE PEDAL, MY CAR CAN'T STOP AND THE PEDAL WAS VERY HEAVY, AND I CAN'T TURN THE STEERING WHEEL EITHER. MY CAR KEPT GOING STRAIGHT. I KEPT STEPPING ON THE BRAKE PEDAL VERY HARD AND MY CAR FINALLY STOPPED IN THE MIDDLE OF STREET GRADUALLY. WHEN I LOOKED, I NOTICED CHECK ENGINE LIGHT AND OIL LIGHT WERE ON. I THEN TURN OFF MY CAR AND REST A WHILE. I THEN TURNED MY CAR BACK ON AND FOUND CHECK ENGINE LIGHT AND OIL LIGHT WENT OFF AND EVERYTHING SEEMED BACK TO NORMAL. WORTH TO NOTE THAT IT WAS HOT THAT DAY ABOUT 90 DEGREE AND I RIDE ON BRAKE SLIGHTLY FOR ABOUT 300 YARD ON THAT DOWN HILL ROAD BEFORE THIS INCIDENT HAPPENED. I WAS ABLE TO DRIVE SLOWLY BACK HOME THAT DAY AND BROUGHT MY CAR TO THE CLOSEST HYUNDAI DEALER AT 7:30 AM THE NEXT MORNING. HOWEVER THE DEALER WAS NOT ABLE TO REPRODUCE THE FAILURE AND FOUND NOTHING. I THEN CONTACTED HYUNDAI AND HYUNDAI CREATED A CASE NUMBER AND SUGGESTED ME GO TO THE SELLING DEALER. ON JUNE 7TH, I BROUGHT MY CAR TO THE SELLING DEALER AND THEY COULD NOT REPRODUCE THE FAILURE EITHER AND ASKED ME TO COME BACK TO THEM WHEN IT HAPPENS AGAIN. HOWEVER, IT COULD BE DANGEROUS WHEN MY CAR LOSES BRAKE AGAIN WHEN I AM DRIVING. I AM WONDERING IF THERE IS ANY OTHER WAY TO INVESTIGATE ROOT CAUSES OR STRESS MY CAR TO REPRODUCE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410037June 30, 2011
ENGINE AND ENGINE COOLING:ENGINE
NEW SANTA FE, 45 DAYS OLD, SCREECHING / METAL ON METAL GRINDING SOUND. DEALERSHIP COULD NOT FIND A PROBLEM. AT 3 MONTHS OLD, CAR ENGINE TURNED OFF WHILE DRIVING. DEALERSHIP COULD NOT FIND A PROBLEM. NOTHING DONE TO CORRECT THE FAILURE. DO NOT TRUST CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386657March 7, 2011
STRUCTURE:BODY:BUMPERS
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN PARKED ON A SNOW BANK, THE DRIVER SIDE BUMPER COVER POPPED UP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS NO WAY TO FIX THE COVER. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CONTACT WAS ABLE TO PUSH THE COVER BACK IN TEMPORARILY BUT IT WAS NOT FULLY REPAIRED. UPDATED 03/29/11 *BF UPDATED 04/06/11 UPDATED 04/06/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382013February 8, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SUSPENSION, STEERING
VEHICLE PULLED HARD TO THE LEFT (THE SIDE I WANTED TO PASS ON) WHEN PASSING GEAR WAS USED. I CAME VERY CLOSE TO HITTING THE CAR TO MY LEFT. THE DEALERS SERVICE MANAGER CLAIMS THIS IS NORMAL DUE TO TORQUE KNUCKLE STEERING. (IT HAPPENED WHEN HE DROVE MY SUV AND HE TOLD ME THAT I WOULD HAVE TO GET USED TO IT!!! WE ALSO TRIED ANOTHER SUV AND EXPERIENCED THE SAME PROBLEM, PLEASE NOTE; THE SERVICE MANAGER TOLD ME THAT BIGGER TIRES WOULD PROBABLY SOLVE THE PROBLEM. WHEN I TOLD HIM THAT THE SUV IS UNDER WARRANTY AND THAT I WOULD NOT PAY FOR THEM HE DROPPED THE SUBJECT). I HAVE TRIED THE MANEUVER INDICATED WHEN THERE IS NO TRAFFIC AND IT HAPPENS MORE OFTEN THAN NOT. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF ANYONE WITHOUT MY QUICK REFLEXES. I HAD NOTICED THIS PROBLEM SEVERAL TIMES PRIOR TO THE PASSING INCIDENT ON A STRAIGHT ACCELERATION, BUT BELIEVED IT MIGHT BE AN UNEVEN PAVEMENT CAUSING IT. )I AM NOT A MECHANIC, BUT THINK THERE IS A CORRELATION BETWEEN THE STEERING AND THE DRIVE TRAIN THAT IS CAUSING THE PROBLEM. UPDATED 02/14/11 *BF THE DEALER INFORMED THE CONSUMER IT WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE CONSUMER ALSO STATED THE RIGHT REAR PASSENGER DOOR WOULD NOT OPEN FROM THE INSIDE. UPDATED PORTABLE 02/25/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375329January 9, 2011
FUEL SYSTEM, GASOLINE
2011 HYUNDAI VERACRUZ NEW VEHICLE HAS DISCHARGED HEAVY FUEL FUMES AND ODORS OUTSIDE AND INSIDE THE VEHICLE CREATING A POSSIBLE POTENTIAL FOR FIRE/EXPLOSION AND CAUSING OBNOXIOUS IF NOT HAZARDOUS BREATHING. 12/31/2010 SHORTLY AFTER PURCHASE, CHECK ENGINE LIGHT ILLUMINATED 01/01/2011 AT START-UP, THERE WAS A "POP" AND ENGINE STARTED. REPLICATED AT DEALERSHIP AND RAW GAS WAS SMELLED. DEALER KEPT VEHICLE FOR SERVICE SHOP TO OPEN ON 01/03/2011. 01/03/2011 DEALER REPLACED PURGE CONTROL VALVE (P/N 28910-3C100). TOOK VEHICLE, SMELLED GAS FUMES IN GARAGE @ RESIDENCE. NO CHECK ENGINE LIGHT. 01/04/2011 RETURNED VEHICLE TO DEALERSHIP. PART ORDERED AIR FREIGHT. 01/05/2011 DEALER INSTALLED FUEL TANK AIR FILTER (P/N 31543-3J501-R). TOOK VEHICLE HOME, SMELLED GAS FUMES IN GARAGE @ RESIDENCE. NO CHECK ENGINE LIGHT. 01/06/2011 FUMES IN GARAGE NOT PRESENT. THOUGHT ISSUE CORRECTED. FUELED VEHICLE, RAN ERRANDS, SMELLED FUEL OUTSIDE VEHICLE. HAD LUNCH, SMELLED FUEL INSIDE OF CAR. NOT PREVIOUSLY SMELLED INSIDE VEHICLE.RETURNED TO DEALERSHIP. 01/07/2011 DEALER ADVISES THAT THEY ARE DISMANTLING VEHICLE ABOUT THE FUEL FILL AREA TO EXPLORE FOR DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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