Hyundai Santa Fe Complaints (2020)

218 consumer complaints on file.

#11540442August 23, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was driving and heard a sound like an explosion. When I was able to safely pull over, I examined my 2020 Sante Fe and noticed the panel of glass right before sunroof exploded. No rock hit it, just exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536065August 2, 2023
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:SIDEWALL
235/60R18 Tire leak & brittle texture
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533639July 21, 2023
POWER TRAIN
The contact owns a 2020 Hyundai Santa Fe. The contact stated while driving out of the driveway, the vehicle unintendedly accelerated at high speed without warning. Additionally, while in traffic, the vehicle started to stall with a delay while accelerating. The contact attempted to shift into reverse however, the vehicle failed to respond with the transmission warning light illuminated. The contact turned off and restarted the vehicle, but the vehicle failed to operate as designed. The vehicle was taken to the dealer who stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533367July 19, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was pulling out of a sidestreet and realized a car was coming and used the brake. The Automatic Braking system activated and VIOLENTLY stopped the car. I was only going about 5 miles an hour but the tremendous force from the Braking system caused my rotator cuff and my bicep to tear. It cost me thousands to pay for surgery and physical therapy. I am very worried about all the injuries that this system causes. I have since had the dealership turn it off. I can not risk being injured like that because the car thinks that there will be a collision when I know that my manual braking was sufficient. There was no chance of any accident. I had Hyundai (case # 20962390) inspect the car & they claim (after 4 different inspections) that there is no issue with the system. They also claimed that it wouldn't activate at 5mph but I know that is not true. So if it works correctly, how many people are injured? Before you mandate that the car stop at 65mph, you need to gather more info on how many injuries have occurred.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11529109June 27, 2023
ELECTRICAL SYSTEM
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528634June 24, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on an interstate highway at approximately 75 mph. I had cruise control activated. Suddenly the car dramatically slowed down, accompanied by rapid beeping noise. Luckily, there was no one close behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528155June 21, 2023
ENGINE
The contact owns a 2020 Hyundai Santa Fe. The contact state that while driving into the driveway, the engine seized without warning. The vehicle was towed to the dealer where it was diagnosed that the oil drain plug had failed, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 43,000. The VIN was unavailable The vehicle was repaired at the owner's expense with no assistance provided from the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527765June 19, 2023
ENGINE
The vehicles oil was changed on 3/22/23 at 22,395 miles. Almost 3 months and 1500 miles later when driving the engine seized. No lights came on. Vehicle was towed to Hyundai dealership who said it is the fault of whoever did the last oil change as the drain plug came loose. After doing research it appears that this is a known issue with Hyundai. Also, fresh oil was all over the driveway which was not noticed when car was leaving the driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525859June 7, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Car stalling and don't move when it's in a complete stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525587June 6, 2023
TRAILER HITCHES
The contact owns a 2020 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number:23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524941June 1, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
This vehicle has the Accident Avoidance system which is great until it snows or there's a heavy rain then you get lights on the dash and the Accident Avoidance system and cruise control turn off because the sensor gets covered with snow or heavy rain. I spoke with a service technician who said it's a know issue but there are no fixes at this time. What the sense in having a safety system that shuts off when you need it the most in bad weather. Once you clean the snow or ice off the sensor area the lights go out. It happens any speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522585May 18, 2023
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM
On Thursday, May 11, 11:45 am, I experienced a distressing incident at Moulton Elementary School in Laguna Niguel, CA, 92677. my car was parked near the school building, with the engine turned off and the gear set to park. I was there to pick up my children, and at that time, nobody was inside the vehicle. Unexpectedly, my car started moving backward as if in neutral gear, despite being in park mode. I estimate I was approximately 10 feet from the vehicle in front of the school building. The situation was alarming because numerous children were nearby, which could have resulted in a tragedy. Thankfully, no one was injured or hit by the moving vehicle. Instinctively, I attempted to stop the car by using my entire body to push against it. Unfortunately, my efforts were unsuccessful, and as a result, I sustained severe back pain. I have been on bed rest for the past five days due to the discomfort caused by the incident. Subsequently, the vehicle collided with another car, which belonged to a teacher. The incident shocked everyone, and the reason behind the car's unexpected movement remains unclear. Later, I discovered through online research that my car was actually on the recall list, but I had not been informed of this beforehand. As a result of the incident, we contacted the police, and they arrived at the scene can confirm that the car was indeed in park gear during the incident. It is vital to investigate this matter thoroughly to determine the cause of the vehicle's accidental movement and prevent future accidents. I hope that this statement provides a clear account of the accident that occurred at Moulton Elementary School. I strongly urge authorities and the involved parties to take immediate action to address the issues surrounding my car's movement and prevent any similar incidents from happening again.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11517769April 19, 2023
POWER TRAIN
Purchased my 2020 Santa Fe august 1st 2020. Mother’s Day of 2021 I was driving to Menards for a plant. I was going 40 mph on a street and braked too slow down to go on a ramp that was 25mph. Traffic appeared and I was stopped completely. I have the “auto” stop on and it would not start back up. I had to put my car in park, turn it off and turn it back on in the middle of traffic. So scary. And this happens monthly now, since august 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513911March 27, 2023
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
Driving down the road I heard a loud noise when I stopped I noticed oil under my car. When I was 0.1 mile from my house the oil light came on. I arrived home called Hyundai and they towed the vehicle and reported that the oil plug had was missing and I need to contact the place that changed my oil last.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513799March 26, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Pantalla de instrumentos se apaga instrument display turns off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513875March 26, 2023
STRUCTURE:BODY
Large sections of paint peeling from vehicle. Paint starts to bubble and then crack in large pieces. One section has peeled and flew onto the windshield while driving. Hyundai has recently had issues with this white color paint and it is continuing to be a problem. Report has been made to Hyundai with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512095March 15, 2023
POWER TRAIN, ENGINE
I got flashing check engine light in my 2020 Hyundai Santa Fe 2.0T. My car won’t rev beyond 2000rpm when it happened. Blue link app and car’s infotainment notified of P1326 Error. It is available for inspection. I was turning left in a yield on green light, I was at risk when my car stuttered and won’t rev beyond 2000rpm. I contacted my local dealer, they said they can’t take my car even for diagnosis due to no appointment availability till June 1st week. I was able to get hold of another dealer who can take my car in this Friday itself. Hyundai Roadside assistance said they will only tow vehicle to my local dealer and I would have to pay for tow charges if I go to any other dealer. They can’t provide me loaner car at all. My insurance said they won’t provide rental car unless it is an accident. My vehicle has not been inspected by anyone yet. Based on my initial research there has been class action lawsuit against Hyundai on Theta II 2.0T engines but it only covers till 2019 model. I received flashing check engine light warning in my dashboard and app notification in Bluelink about ECM fault DTC P1326. I was driving vehicle normally without any issues on engine before this happend
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511017March 9, 2023
VISIBILITY
The contact owns a 2020 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted but was unable to confirm when parts would become available. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the wiper was finally repaired by using the proper glue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511004March 9, 2023
VISIBILITY
The contact owns a 2020 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510047March 3, 2023
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
Vehicle not moving transmisión fail after u turn off the engine it will work again Oil leak by bolt in the oil pan
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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