Hyundai Santa Fe Complaints (2010)

260 consumer complaints on file.

#10837329February 20, 2016
FUEL/PROPULSION SYSTEM
FUEL SENSOR / GAUGE NOT WORKING I HAVE TAKEN THIS TO OUR HYUNDAI , THEY ARE AWARE OF THESE ISSUES AND STATED NO RECALL HAS BEEN ISSUED. THE FUEL USUALLY SHOWS EMPTY OR 1/2 TANK. ALSO CHECK ENGINE LIGHT ON, MASKS ANY OTHER ISSUES WE MAY HAVE. I HAVE ALSO TAKE THIS TO OTHER MECHANICS WHO KNOW OF THIS ISSUE ALSO. DEALER SAID THIS WILL COST OVER $500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836770February 17, 2016
POWER TRAIN
PURCHASED VEHICLE BRAND NEW: TRANSMISSION SHIFTS VIOLENTLY WHEN COLD ALSO MISSES GEARS WHEN UP/DOWN SHIFTING. I BROUGHT THE VEHICLE BACK TO THE DEALER MULTIPLE TIMES STARTING WHEN IT ONLY HAD 3,000 MILES. I WAS TOLD THERE WAS NOTHING WRONG WITH VEHICLE. TOOK THE VEHICLE TO A DIFFERENT DEALERSHIP, THEY INDICATED A SOFTWARE UPDATE NEED TO BE DONE TO ADDRESS THE SHIFTING PROBLEM. UPDATE WAS COMPLETED, RESULTS WERE THE SAME. TRANSMISSION STILL SHIFTS VIOLENTLY. DON'T KNOW WHAT ELSE TO DO ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836772February 17, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PURCHASED VEHICLE BRAND NEW, THE REAR BRAKE LIGHTS FAILED AND I WAS REAR ENDED @ 65 MPH. VEHICLE SUFFERED $14,000 IN DAMAGE WITH A BENT FRAME. THE VALUE OF MY VEHICLE IS NOW DIMINISHED DRASTICALLY AND IT IS REPORTED IN CAR FAX REPORT. APPROXIMATELY 2 YEARS LATER VEHICLE WAS RECALLED FOR FAULTY BRAKE LIGHTS AND THE BRAKE SWITCH WAS REPLACED AT THE DEALERSHIP. I SHOULD NOT SUFFER FINANCIAL LOSS DUE TO NEGLIGENT PARTS THAT WERE MANUFACTURED AND INSTALLED ON THIS VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10825962February 13, 2016
AIR BAGS
DASHBOARD SEAT BELT LIGHT DIDN'T GO OFF AFTER NORMAL START UP. DIAGNOSTIC COMPLETED AT LOCAL SERVICE CENTER. DETERMINED IT WAS A FAULTY AIR BAG MODULE. MECHANIC PURCHASED MODULE FROM LOCAL HYUNDAI DEALER. DEALER PARTS EMPLOYEE STATED THAT THIS WAS THE THIRD MODULE PURCHASED THAT WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825471February 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING AT ANY SPEED, THE DRIVER AND PASSENGER SIDE AIR BAG LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN RESET THE AIR BAGS SENSOR. WITHIN TEN MINUTES OF RESETTING THE AIR BAG SENSOR, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. A WEEK LATER, THE DRIVER SIDE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT SENSOR OR THE SEAT BELT LATCH MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822866January 28, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE VEHICLE WAS SERVICED UNDER A MANUFACTURERS RECALL WHERE THE DEALER REPLACED THE AUTOMATIC TRANSAXLE OIL COOLER HOSES AND THE CLAMPS BUT THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE MAKING A TURN, AN ABNORMAL THUMPING NOISE WAS HEARD. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPRING PROTECTOR AND THE ELASTIC SEALANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,390.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779265October 2, 2015
POWER TRAIN
DRIVE AXLE BROKE, CAUSING LOSS OF POWER TO FRONT WHEELS. I HAD COME TO A STOP AT A RURAL HIGHWAY JUNCTION, AND THE VEHICLE WOULD NOT MOVE. THE VEHICLE WILL ROLL AWAY IN PARK IF EMERGENCY BRAKE IS NOT APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762292September 8, 2015
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745899August 3, 2015
UNKNOWN OR OTHER
PAINT IS PEELING ON THE LEFT HOOD AND ROOF OF CAR NEAR WINDOW. THERE HAS BEEN NO PHYSICAL DAMAGE TO CAUSE PEELING AND FLAKING OF PAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745905August 3, 2015
UNKNOWN OR OTHER
PAINT IS PEELING ON THE LEFT HOOD AND ROOF OF 2010 SANTA FE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733878July 14, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE SUN ROOF WAS SHATTERED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732467July 7, 2015
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I WAS DRIVING MY 2010 HYUNDAI SANTA FE, THE BLINKER SWITCH STARTED FRANTICALLY CLICKING, I THAN HEARD ELECTRICAL SPARKS FROM THE STEERING COLUMN AND THAN SMOKE STARTING COMING FROM THE STEERING COLUMN WHERE THE BLINKER SHAFT WAS LOCATED. HYUNDAI HAS HAD MY VEHICLE FOR 2 WEEKS, LEAVING ME AND MY 8 MONTH OLD CARLESS. THE DEALERSHIP AND COOPERATE HAS SAID THAT THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE, AND HAS NOT GIVEN ME A COURTESY CALL OR VEHICLE UPDATES. I LOOKED ON THIS WEBSITE, SAFECAR.ORG AND INDEED, I FOUND SOMEONE WHO HAS ENCOUNTERED THE SAME ISSUE (PLEASE SEE NHTSA ID NUMBER 10629458). I FEEL THAT THIS IS A MAJOR SAFETY CONCERN AND NEEDS TO BE RECALLED IMMEDIATELY WITH THE OTHER RECALLS IN PLACE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10723574June 5, 2015
POWER TRAIN
TURNED CAR ON, THERE WAS A BANG (AS IF GETTING REAR ENDED). PUT CAR IN REVERSE- CAR DOES NOT SHOW BEING IN GEAR. START BACKING UP, THERE IS ANOTHER LOUD SHIFT, CAR SLOWS DOWN, AND THEN GOES IN REVERSE. PUT CAR IN PARK, TURN OFF, RESTART, CAR STARTS NORMALLY AND GETS INTO GEAR. HAPPENED TWO MORE TIMES IN SAME WEEK. LAST TIME HUGE CRASH SOUND AS IF GETTING REAR ENDED REALLY HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717504May 20, 2015
SUSPENSION
RIGHT FRONT AXLE. .TIRE ROD BROKE AND I CRASHED INTO A BUILDING. IT'S THE RIGHT FRONT SIDE THAT IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700798March 21, 2015
STRUCTURE, UNKNOWN OR OTHER
THE VEHICLE HAS A HUMMING SOUND COMING FROM RIGHT SIDE PASSENGER SIDE WHEN DRIVEN 10 MPH IN COLD WEATHER. THE VEHICLE WAS TAKEN TO HYUNDAI AND BECAUSE IT COULD NOT BE REPRODUCED THERE WAS NO FURTHER INVESTIGATION. I WAS TOLD IF IT HAPPENS AGAIN, TO BRING THE VEHICLE IN. I HAVE AN APPOINTMENT ON 3/21/15. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679703January 29, 2015
POWER TRAIN
ON JANUARY 15 2015 WHILE TRAVELING THROUGH FLORIDA FROM TEXAS. DRIVING A HYUNDAI SANTA FE 2010 OWNED FOR 3 YEARS. EXITING FROM HIGHWAY VIA SERVICE ROAD. STOPPED AT STOP SIGN. PROCEEDED TO MAKE A LEFT HAND TURN ACROSS 4 LANES. ENGINE MAKES A WHIZZING NOISE AND STOPS IN MIDDLE OF THE FIRST LANE. TRIED TO SWITCH GEARS INTO REVERSE, PARK OR NEUTRAL. HYUNDAI WOULD NOT MOVE . GOT OUT OF CAR AND PUSHED IT BACK TO STOP SIGN. TRACTOR TRAILER CAME UP BEHIND US AND STOPPED HE COULD NOT GET BY. DRIVER OFFERED ASSISTANCE TO PUSH THE AUTO ASIDE. SAT IN CAR FOR SEVERAL HOURS UNTIL TOW TRUCK ARRIVED. BROUGHT TO NEAREST HYUNDAI DEALER. AUTO HAS LESS THAN 84,00 MILES , IT IS JUST SHY 20,000 OF THE 60,000/ FIVE YEAR POWER TRAIN WARRANTY. DISCOVERED THE CAR HAS THREE RECALLS ("CAMPAIGNS") AGAINST IT. CAMPAIGN #102 SPECIFICALLY PERTAINS TO THE DRIVE-SHAFT COMPONENT AND COULD RESULT IN A TRANSMISSION PROBLEM, IN WHICH CASE IT OBLIVIOUSLY DID. HOWEVER ACCORDING TO THE DEALERSHIP SERVICE DEPARTMENT, HYUNDAI REGIONAL MANAGER AND HYUNDAI CUSTOMER SERVICE THE DEFECT PRODUCT DID NOT CAUSE THE PROBLEM. AT THIS POINT WE ARE STRANDED AND "HELD CAPTIVE". REBUILT " TRANNY " WITH 85K EXISTING MILEAGE, 12/12 WARRANTY, COST TO HYUNDAI CUSTOMER $2400.00. THIS DOES NOT INCLUDE TOW, RENTAL OF CAR TO DRIVE HOME OR SHIPPING OF REPAIRED CAR. HYUNDAI BUYERS BEWARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664155December 14, 2014
FUEL SYSTEM, GASOLINE, ENGINE
VEHICLE STALLED AT LOW SPEED OR TURNING ON NUMEROUS OCCASIONS .STALLS AND THEN WILL START BACK UP. MOST RECENT INCIDENT, 12-13-2014, IT STALLED 3 TIMES WITHIN 25 MINUTES WHEN SLOWING TO A STOP. I'VE TAKEN TO HYUNDAI IN THE PAST, THEY COULD NOT IDENTIFY AND ISSUE, CHARGED ME $50.00 TO ADJUST BREAK LIGHT SWITCH, WHICH THEY STATED SHOULD FIX IT. I CHECKED ON-LINE & LOCATED THE 3.5 SANTE FE LOW SPEED ENGINE RPM LOGIC REVISION SERVICE CAMPAIGN WHICH THEY WILL REPROGRAM THE VEHICLES ECM IN CERTAIN VEHICLES WITH 3.5 ENGINES. I TRIED TO USE THE ON-LINE VIN VERIFICATION & GUESS WHAT ,IT STATES MINE WAS NOT ONE OF THE ONE WITH ISSUES, IT WAS MADE IN ALABAMA, 2010 & 3.5, SAME STALLING ISSUES AS EVERYONE ELSE. I WANT MY VEHICLE COVERED BY THIS SERVICE CAMPAIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661756December 2, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, POWER TRAIN
YESTERDAY WHILE DECELERATING AT ABOUT 30 MPH AND COMING TO A STOP SIGN, THE CAR COMPLETELY SHUT OFF. THE CHECK ENGINE LIGHT ILLUMINATED. THE CAR WAS RESTARTED AND CONTINUED TO OPERATE NORMALLY. THE CAR CHECK ENGINE LIGHT DID NOT ILLUMINATE AGAIN. I TOOK TO MY DEALER TODAY (NEXT AM) DUE TO MY CONCERN. I CONTACTED HYUNDAI AND ASKED TO EXTEND MY WARRANTY AND MENTIONED MY CAR HAD SIMILAR PROBLEM DESCRIPTION MENTIONED IN THE ONLINE 929 HYUNDAI CAMPAIGN. THE DEALER SAID NO CODE HISTORY OR CODE IS SHOWING AND NOTHING CAN BE DONE BUT TO WAIT AND SEE IF PROBLEM REAPPEARS. I AM CONCERNED THAT THIS CAR IF AGAIN COMPLETELY SHUTS OFF WHILE IN OPERATION COULD BECOME MORE OF A FATAL RESULT. WOULD LIKE HYUNDAI TO EXTEND THE ONLINE 929 CAMPAIGN TO MY VEHICLE WHICH IS SAME YEAR AND MODEL OR SOME OTHER WAY TO CHECK THIS PROBLEM THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641512October 5, 2014
POWER TRAIN
MY TRANSMISSION BLEW UP,NO WARNING NO INDICATION WHEN I CALLED THE DEALER AND GAVE THEM MY VIN NUMBER THEY SAID THERE WAS NO RECALL ON MY TRUCK ON THE TRANS THE ONLY RECALL IS ON THE REVERSE LIGHT, SO WHERE DO I GO FROM HEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629458August 29, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SANTA FE BLINKER SWITCH ON STEERING COLUMN STARTED SMOKING. I HAVE A VIDEO AS EVIDENCE OF THE SMOKE AND MILEAGE OF THE VEHICLE. HYUNDAI REFUSED TO FIX THE PROBLEM AT NO COST EVEN THOUGH IT WAS A CLEAR AND PRESENT DANGER TO ME AND MY FAMILY. BLINKERS STARTED STAYING ON AT ALL TIMES WHEN IGNITION WAS ON. BLINKERS WOULD GO LEFT AND GO RIGHT, BUT WHEN IN THE CENTER POSITION THE LEFT TURN SIGNAL STAYED ON OR THE AUDIBLE PART OF THE BLINKERS COULD BE HEARD WITH NO SIGNAL LIGHT. SMOKE CAME FROM THE STEERING COLUMN AND THE VEHICLE SMELLED AND STILL SMELLS OF AN ELECTRICAL FIRE. I TOOK A VIDEO THAT CLEARLY SHOWS SMOKE COMING FROM THE BLINKER SWITCH IN THE STEERING COLUMN. PLEASE ASK IF YOU WOULD LIKE A COPY OF THE VIDEO. I CALLED HYUNDAI CUSTOMER SERVICE AND TOLD THEM AND I ALSO ASKED TO THE DEALERSHIP TO TAKE CARE OF IT. BOTH REFUSED AND SAID THAT THE VEHICLE WAS OUT OF WARRANTY BY 4,755 MILES AND THEY WOULD DO NOTHING EVEN THOUGH MY FAMILY WAS IN CLEAR DANGER. THEY CHARGED ME $179 TO FIX A PROBLEM THAT WAS OBVIOUSLY A DEFECT IN THEIR PARTS AND IS A DANGER IN BOTH BEING ENGULFED IN FLAMES AND GETTING INTO AN ACCIDENT FROM FAULTY SIGNALS AND INTENTIONS BEING SENT TO OTHER DRIVERS ON THE HIGHWAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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