Hyundai Santa Fe Complaints (2022)

266 consumer complaints on file.

#11642761February 14, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Our vehicle continues to experience loss of power driving , on cold days below freezing. When driving normally this hybrid vehicle will be in hybrid mode at a stop, then when accelerating, the ICE engine will not start to assist the hybrid, causing a bare minimum of power to be available, just enough to pull over. On several occasions this has led to very near rear end collisions from the driver's behind. So far I've been able to avoid injury, as I recognize the condition and am hyper attentive to its possible happening. The vehicle handed shown any Check engine warnings until yesterday. As it was dying I pumped the accelerator to see if it would go, latching a TPS out of range code. The condition has been brought to Hyundai Corporate and dealerships with no repair, and no resolution, they say it's fine. This is well documented by others driving Santa Fe Hybrids, and Tucson Hybrids on forums. No one fix has been established, with some dealerships replacing parts, and others no work being done because their scan tool sees nothing. With dozens of recalls for minor inconvenience issues, I do not understand why a recall for this drivability safety issue has not been mandated! These vehicles are defective, and potentially very dangerous. Loss of power, acceleration when others are behind you anticipating you to go, is a real serious danger, not to mention you being stranded in frigid weather. This began happening at 23k miles and continues today with 48k miles on mine. If the vehicle is shut off, then restarted, it is again drivable, until the next happening. One reason Hyundai, says nothing's wrong, and often blames the owners. I can't be without a vehicle, and Hyundai has washed their hands on this, so I'm stuck Hyundai must be forced into an investigation, and a safety recall on this or nothing will be done. How many accidents or deaths are required to get a recall accomplished?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640941February 5, 2025
UNKNOWN OR OTHER
I attempted to sound the horn and it failed to sound. I have experienced this problem 2 times previously. The dealer replaced it the 1st time when the vehicle had about 18000 miles. The 2nd time they did not even note it on a service report but when the vehicle was returned to me after an oil change it was working. I contacted the dealer this time because the vehicle is no longer in warranty and requested they repair the horns for free. I was told they would have to get clearance from Hyundai. I noticed that Hyundai issued a TSB 23-BE-009H for the Hyundai Venue for this same problem. The horns on the Santa Fe are mounted low behind the front bumper which subjects them to water from the road when it rains, as it does often, here in Louisiana. I am forced to drive a vehicle without a horn to warn other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640381February 3, 2025
UNKNOWN OR OTHER
The auto start system (the gas saving feature that shuts the engine off and on when the car idles) causes the car to shut completely off. This has happened on the freeway at a traffic light and while turning into traffic. When the auto start feature is off I don’t have this problem. It’s a major safety issue and I’ve seen numerous complaints about this on Facebook
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640101February 1, 2025
FUEL/PROPULSION SYSTEM
3rd time having the same engine issue where the fuel injector keeps going out. Once in February then again in April now again in Jan. The car shakes violently and unsafe to drive even when at a standstill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637066January 20, 2025
UNKNOWN OR OTHER
Horn has stopped working 3 times in 2 1/2 years. Replaced twice under warranty. Now out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636018January 15, 2025
POWER TRAIN, SERVICE BRAKES, UNKNOWN OR OTHER
When pressing the accelerator from a full stop, the car would either not move at all, idle/roll forward, or unsteadily jerk forward. In addition, the car would brake while driving despite not applying any pressure to the brake pedal. This issue persisted regardless of "drive mode" and no cruise control was in use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635034January 9, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Headed to my work ,outside temp 26 deg F, when on hiway entrance ramp, vehicle lost all acceleration. Vehicle is a hybrid, condition no warning lights on dash, vehicle was stuck in EV mode, which the ICE engine would not start to help as normally would do. Hybrid battery began draining very quickly. There was a semi truck right behind me accelerating hard to get on highway .This time I managed to pull over on the debris filled shoulder before the system fully shut down as it has done before with the warning ⚠️ HYBRID SYSTEM FAILURE, PULL OVER NOW ! and loud alarm going off. This is a serious loss of total motive power, which I've reported to Hyundai Corporate, and dealerships for repair before, to which they say " we can't duplicate, all systems are fine", and blame me for the problem. Hyundai has washed their hands of this dangerous situation and won't help me. This is the 5th occasion of this problem, I now know from my experience and reading Hyundai forums this issue is wide spread among Hyundai Tucson and Santa Fe hybrids, with some places replacing parts, that doesn't fix the issue. I know how to react by pulling over immediately, shut off the vehicle completely, wait... Then restart the vehicle, and so far ,it will drive normal with no codes or warnings after that, until the next random occasion it happens. This is extremely dangerous in cold weather and around other traffic posing a major collision hazard and stranding someone who knows less about this condition. Hundreds have reported this as per the forums, yet no recall or TSB or real fix has been issued by Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635017January 9, 2025
SEATS
When reaching between the seats to get a dropped item hand gets stuck on a sharp edge and cannot be pulled out. This happened to me once while driving and to my diluaghters very small hand while parked. Assistance was needed to dislodge hand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634183January 5, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Driving along, merging onto Interstate, various warnings such as check lane keeping assist, and warnings to stop vehicle and check brake systems. Driving approximately 50mph, the warning started to flash and speedometer dropped to zero then went back to full speed. Automatic braking was attempting to slow the car. Attached photo shows an indicated speed of 0mph, however was travelling approximately 50mph at this time. I also have video of the errors occurring, but there is not a way to upload video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633810January 3, 2025
UNKNOWN OR OTHER
backup camera intermittently fails to display
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632972December 29, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM
Three fuel injectors out of four have failed in a year’s time frame. Car shakes, stalls, hesitates, and is dangerous to drive. Waiting for fourth injector to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632444December 26, 2024
ENGINE
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving on the highway at 80 MPH, the "power low" warning message was displayed, immediately after the contact vehicle proceeded to decrease in speed. The contact proceeded to pull over onto the side of the road to restart the vehicle. The vehicle was able to successfully restart, and the contact successfully drove to a local dealer where the vehicle was diagnosed however the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632498December 26, 2024
POWER TRAIN, UNKNOWN OR OTHER
On October 28, 2024 and again on November 26, 2024, a warning light appeared on the dash which said “ check hybrid system stop safely” Within 20 seconds both times , the car became inoperable . When I stepped on the gas nothing happened . The first time I was blocking major traffic , the second time I was on an interstate in the right lane and had time to pull over. In about 15 minutes the light went off and the car drove as normal. The dealer has had the car after both instances , currently for 28 days, and has not been able to replicate the problem .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632208December 23, 2024
ELECTRICAL SYSTEM
The integrated thermal monitor is stuck. When I took it to Ken Vance Hyundai today, they said it is a common issue and if left unfixed. It would blow the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631477December 18, 2024
POWER TRAIN
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630749December 14, 2024
POWER TRAIN, ELECTRICAL SYSTEM:HORN
I have had to have a problem with my power teain worked on at two different Hundia dealership I am having an issue where the horn just stops blowing and that isvery dangerous. After switching off and restarting the horn will work again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630492December 13, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have a 2022 santa fe xrt within the 1st yr of owing in 2022 the horn stopped working in the winter. Went to dealership told it was known issue they replaced it. A few months later into following year still winter went out again they fixed again stating my car has 2 horns and both failed. So far 2022 and 2023 2 times. Fast forward to earlier in 2024 beginning of year horn failed again took to dealer expressed my concern of this is a safety and inconvenience issue they apologized but no recall yet. Now it's almost 2025 and I will be taking my car back to the dealership this weekend for yet another time due to the horn not working at all. I've found out my horn has not worked due to driving and a vehicle almost colliding into my lane and went to honk horn and nothing. A separate time a person has cut out in front of me almost causing an accident and all I could do is to lock up my breaks and swerve hope they see me and don't get hit could not beep to warn them. I bought the car brand new in 2022 feb and I have had the horn replaced 4 to 5 times and they still are staying no recall this is ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627753November 27, 2024
POWER TRAIN
Transmission faulty needed to be replaced by Hyundai dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626147November 19, 2024
ELECTRICAL SYSTEM
The back doors should unlock when the SUV is put in park or the motor is turned off. However, it does not unlock over 25% of the time. This means the back doors can not be opened from the outside or inside. People in the back cannot get out unless the doors are manually unlocked from the control panel in the front. This is a real safety issue if there was an accident and the people are trapped in the car. This issue has been reported to the dealer for almost two years. They have not been able to fix the issue. I have reported this problem to Hyundai National Consumer Affairs (case # [XXX]) asking for their help. I ask if this falls under the lemon law since it can not be fixed and is safety issue. I was informed they could not help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623629November 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed. The dealer replaced the high pressure fuel injector pipe, the Gasoline Direct Injection(GDI) fuel injector on cylinder 3, the high pressure fuel pipe, the combustion seal ring, the K bolt, and other unknown parts. The vehicle was repaired under warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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