Hyundai Santa Fe Complaints (2017)

972 consumer complaints on file.

#11176511February 12, 2019
POWER TRAIN
I PARKED MY CAR PARALLEL TO THE CURB ON A CITY STREET. I MOVED THE SHIFTER FROM "DRIVE" TO "PARK". I DID NOT TURN OFF THE ENGINE BECAUSE I WAS ONLY GOING TO GET OUT FOR A FEW SECONDS TO OPEN THE DOOR BEHIND ME TO LET SOME SENIOR CITIZENS TO GET IN THE CAR. I RELEASED MY SEAT BELT BUCKLE AND PROCEED TO OPEN THE DRIVER-SIDE CAR DOOR. AS SOON AS MY FEET WERE ON THE GROUND AND MY BODY WAS OUTSIDE OF THE CAR, THE CAR STARTED TO MOVE IN REVERSE DIRECTION. THE CAR WAS MOVING FAIRLY QUICKLY BECAUSE WITHIN A SPLIT SECOND, I WAS KNOCKED TO THE GROUND BY THE CAR DOOR WITH THE LEFT FRONT WHEEL ON TOP OF MY LEFT FOOT. THE WHEEL PROCEEDED TO ROLL OVER MY LEFT ANKLE, LEG, THIGH, HIP, ABDOMEN, CHEST, AND FINALLY MY RIGHT UPPER ARM AND SHOULDER JOINT. THE CAR CONTINUED TO TRAVEL IN REVERSE BY JUMPING THE CURB ONTO THE SIDE WALK AND FINALLY STOPPED BY HEAVY BUSHES IN FRONT OF A BUILDING. UPON INSPECTION, THE SHIFTER HAD SLIPPED INTO THE "REVERSE" POSITION. BASED ON THE GRADIENT OF THE ROAD SERVICE WITH THE ENGINE RUNNING, THE REMOVAL OF MY FOOT ON THE BRAKE WOULD HAVE IMMEDIATELY ALLOWED THE CAR TO MOVE BACKWARD HAD THE SHIFTER WAS IN REVERSE WHICH WOULD MAKE EXITING MY WHOLE BODY OUT OF THE CAR WITHOUT NOTICING CAR MOVEMENT VERY UNLIKELY IF NOT IMPOSSIBLE, PARTICULARLY FOR A 72 YEAR OLD MALE WHO IS RECOVERING FROM AN OPEN HEART SURGERY AND TWO BRAIN SURGERIES. THE SHIFTING MECHANISM AND THE ASSOCIATED CONTROL MUST BE FAULTY RESULTING IN THE "FALSE PARK" POSITION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11175139February 8, 2019
ELECTRICAL SYSTEM
VEHICLE HAS INTERMITTENT STARTING ISSUES. STARTS WHEN IT WANTS TOO. CAR IS ONLY 18 MONTHS OLD 17,100 MILES. 2 DAYS IN ROW CAR WOULDN'T TURN OVER BUT EVERYTHING IN THE CAR WORKED. LIGHTS, RADIO, POWER WINDOWS ETC. COMPUTER WASN'T DETECTING KEY THAT WAS IN MY HAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165253January 4, 2019
STEERING
STICKY STEERING WHEEL WHEN TRAVELING ON STRAIGHT ROADWAYS AND HIGHWAYS ABOVE 40 MPH. I NOTICED A SLIGHT STICK TO THE STEERING WHEEL WHILE TRAVELING ON THE FREEWAY OR ON A STRAIGHT ROAD ABOVE 40 MPH. THIS PROBLEM STARTED AT 15,000 MILES. THE STEERING WHEEL TENDS TO STICK WHEN TRYING TO TRACK STRAIGHT WHICH CAUSES ME TO CONSISTENTLY SWERVE WHILE TRYING TO CORRECT. WE TOOK IT TO THE DEALERSHIP WHERE THEY WERE ABLE TO IDENTIFY THE ISSUE AS A BAD MDPS UNIT (STEERING COLUMN SHAFT ASSEMBLY) PART#56310-2W840. WHILE AT THE SHOP, I DECIDED TO DO SOME RESEARCH ON MY OWN AND FOUND THAT THIS UNIT HAS BEEN IDENTIFIED IN OTHER MAKES AND MODELS AS A BAD UNIT DUE TO A RUBBER COUPLER INSIDE THE MDPS AND HYUNDAI HAS EXTENDED THE WARRANTY ON THESE PARTS. I BELIEVE THAT THERE SHOULD BE AN EXTENDED WARRANTY ON THIS PART BEYOND THE FACTORY WARRANTY FOR THE 2017 HYUNDAI SANTA FE. WE HAVE OWNED THIS CAR FOR 1 YEAR 11 MOS AND IT CURRENTLY HAS 16261 MILES. NOTES FROM DEALERSHIP TECH: " THE STEERING WAS STICKING. THE COLUMN WAS AT FAULT INTERNAL FAILURE. I WAS UNABLE TO ISOLATE WHAT PART OF THE MOTOR DRIVEN STEERING UNIT WAS THE ROOT CUASE OF THE STICKING. ALL PARTS TESTED GOOD BUT I STILL HAD THE ISSUE. I PERFORMED A STEERING WHEEL CALIBRATION AND RESET THE STEERING FEEL ZERO. I REDROVE THE CAR AND NOTED AFTER DRIVING ON A STRAIGHT LEVEL ROAD AND 40-60 MPH SPEEDS THAT WHEN I MOVED THE STEERING LEFT OR RIGHT THAT THERE WAS A NOTICABLE STICKING. BEFORE THE STEERING FELT LIKE IT HAD ASSIST. I REPLACED THE MDPS COMPLETE UNIT RESET THE TOW VARIANT CODED AND DROVE THE CAR AGAIN"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164077December 30, 2018
STRUCTURE:BODY
SUNROOF EXPLODED DRIVING AT SPEED LIMIT ON FREEWAY,DRY,CLEAR,NO SNOW,NO VEHICLES NEAR,ESP IN FRONT OF VEHICLE.LOUD BANG,THOUGHT TIRE BLEW OUT,PULLED OVER,SAW ROOF GLASS BROKEN.WIND SCREEN WAS FORWARD,SO NO GLASS PARTICLES RAINED DOWN,BUT THIS IS SAFETY HAZARD AS L OFTEN DRIVE MY CHILDREN & GRANDCHILDREN IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155481December 2, 2018
STEERING
WHILE GOING DOWN THE INTERSTATE, THE STEERING BECAME VERY DIFFICULT TO CONTROL. IT WAS IF THE POWER STEERING HAD DISAPPEARED. VERY SCARY. UNFORTUNATELY, THIS IS AN ONGOING ISSUE. SINCE THAT TIME IT HAS HAPPENED REPEATEDLY. WENT TO THE DEALERSHIP IN SAVANNAH GEORGIA, THEY WERE NOT VERY RESPONSIVE. GOING TO MAKE AN APPOINTMENT TO HAVE THIS FIXED. A GOOGLE SEARCH INDICATED THERE ARE OTHERS THIS HAPPENED TO AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154761November 29, 2018
ENGINE, POWER TRAIN
MY 2017 HYUNDAI SANTA FE HESITATES WHEN ACCELERATING. CAN BE VERY DANGEROUS WHEN AVOIDING TRAFFIC OR MOVING THROUGH TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153314November 23, 2018
STEERING
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD RATTLING, ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ROGER BEASLEY HYUNDAI (24795 I-35, KYLE, TX 78640, (512) 262-2020) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153036November 21, 2018
FUEL/PROPULSION SYSTEM
WHEN ACCELERATING FROM A DEAD STOP OR NEARLY A DEAD STOP THE CAR DOES NOT ACCELERATE SMOOTHLY. THERE SEEMS TO BE A PAUSE AND THEN IT ACCELERATES QUICKLY, THIS CAUSED A FAMILY MEMBER TO HIT A CAR IN A PARKING LOT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11152140November 17, 2018
STEERING
WHILE DRIVING ON THE HIGHWAY AT SPEEDS OVER 50 MPH, THE VEHICLE DRIFTS TO THE LEFT AND RIGHT. I HAVE TO OVER CORRECT THE STEERING AND FORCE THE VEHICLE TO STAY STRAIGHT. THE DEALER PERFORMED AN ALIGNMENT. HOWEVER; IT DID NOT CORRECT THE ISSUE. I'M AFRAID FOR OUR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149818November 7, 2018
STEERING
WHILE DRIVING HIGHWAY SPEED, STEERING WHEEL FEELS LIKE IT GETS STUCK WHILE TRYING TO MAINTAIN STEERING. AS YOU TURN THE STEERING WHEEL LEFT TO RIGHT AND RIGHT TO LEFT TRYING TO MAINTAIN LANE IT FEELS LIKE THE STEERING WHEEL CATCHES EACH TIME YOU SLIGHTLY TURN THE STEERING WHEEL AND CAUSES YOU TO OVER CORRECT MAKING IT DIFFICULT TO MAINTAIN LANE. FEEL IT IS A SAFETY ISSUE, ESPECIALLY AT HIGHWAY SPEEDS. THERE HAVE BEEN TIMES WHERE I OVERCORRECTED AND THE CAR VEERED OUT OF ITS LANE. VEHICLE HAS BEEN TAKEN TO DEALER TWICE SO FAR AND THEY SAY THEY CAN'T RECREATE THE SITUATION, EVEN THOUGH I DROVE THE CAR WITH SERVICE PERSON IN IT AND THE "STICKING" OCCURRED WHILE I DROVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143418October 27, 2018
VEHICLE SPEED CONTROL
VEHICLE ALMOST STALLED WHEN ACCELERATING FROM A SLOW SPEEDS. THIS HAPPENED SEVERAL TIMES IN THE PAST ESPECIALLY WHEN TAKING TURNS . DANGEROUS WHEN TRYING TO MERGE ONTO TRAFFIC LANES . THIS HAPPENED SEVERAL TIMES AND FORTUNATELY DIDN'T END UP IN ACCIDENT . HAPPENS IN DRIVE MODES ECO, NORMAL ..CALLED DEALER AND THEY ARE NOT AWARE OF SUCH AN ISSUE BUT SEVERAL INCIDENTS REPORTED ONLINE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141326October 18, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I HAD MY CAR FOR 12 MONTHS I BOUGHT BRAN NEW. IT HAS STALED AND TURN OFF ON ME AT LEAST 5 TIMES. THIS IS A SAFETY ISSUE ESPECIALLY ON THE FREEWAY THE CAR LOSES POWER AND STOPS.THAN BEFORE IT STOPS MAKES A KNOCKING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131071September 24, 2018
FUEL/PROPULSION SYSTEM
MY 2017 SANTA FE SPORT WITH THE 2.0 TURBO ENGINE, HESITATES ALL THE TIME WHILE ATTEMPTING TO ACCELERATE OR MAKE A TURN FOR APROX. 1-2 SECONDS, THUS IT MAKES FOR A HAZARDOUS SITUATION, ESPECIALLY WHEN YOU'RE TURNING IN FRONT OF ON COMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122907August 28, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN TURNING LEFT OR RIGHT FROM A STOP OR LOW SPEED (<10 MPH) ON A PAVED CITY STREET, INTERMITTENTLY THE VEHICLE WILL NOT RESPOND TO MY GAS PEDAL. I CAN HAVE THE PEDAL ALL THE WAY TO THE FLOOR AND THE CAR WILL NOT ACCELERATE. ONLY AFTER 1.5 TO 2.0 SECONDS WILL THE CAR REACT, AND WHEN IT DOES, IT IS VIOLENTLY FAST. THIS CAUSES ISSUES WHEN MAKING LEFT TURNS BECAUSE YOU'RE GOING INTO ONCOMING TRAFFIC WITH A VEHICLE THAT IS STALLING FOR ALMOST 2 SECONDS BEFORE THE CAR BEGINS TO MOVE FORWARD (VIOLENTLY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119111August 21, 2018
ELECTRICAL SYSTEM:SOFTWARE
2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WHILE DRIVING OVER 45 MPH DURING COLD WEATHER. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115239August 1, 2018
ENGINE, POWER TRAIN
SEVERE HESITATION WHEN COMING OUT OF A SHARP TURN. ALSO HAPPENS UPON ACCELERATION AFTER A TRAFFIC LIGHT. HAPPENING MORE FREQUENTLY AS TIME GOES ON CURRENTLY 13K MILES ON VEHICLE. HAPPENS ALMOST EVERY DRIVING TRIP BUT PUT TODAYS DATE ON IT AS IT HAPPENED LAST TODAY 8/1/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114223July 27, 2018
ELECTRICAL SYSTEM
THIS IS THE THIRD OCCASSION WHERE MY 2017 SANTA FE WILL NOT START. WHEN I TURN THE KEYS IN THE IGNITION THERE IS NO SOUND AT ALL, NO ELECTRICITY IS BEING SENT TO START THE ENGINE. HOWEVER, ALL MY LIGHTS AND RADIO FUNTIONS WORK JUST FINE. AFTER A WHILE THE IT WILL WORK AGAIN. MY BATTERY HAS BEEN TESTED AND SHOWN TO BE WORKING FINE. I LEAVE NO INTERIOR LIGHTS ON AND CANT FIGURE OUT WHAT CHANGES TO MAKE IT START WORKING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110425July 10, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
FAILURE TO ACCELERATE FROM A STOP POSITION. PULLED OFF THE HIGHWAY ONTO THE OFF RAMP. CAME TO A STOP THEN TRIED TO TURN LEFT. VEHICLE BARELY MOVED AND HAD TO ACCELERATE TO OVER 2500 RPM AND SEVERAL SECONDS LATER TO GET THE VEHICLE BARELY MOVING. PULLED OFF THE ROAD, PUT THE VEHICLE INTO MANUAL SHIFT MODE TO FIND THE TRANSMISSION IS LOCKED INTO 4TH GEAR AND CANNOT BE DOWNSHIFTED TO 1ST. VEHICLE CONTINUED TO BE LOCKED INTO 4TH GEAR AFTER EACH STOP. TURNING OFF THE VEHICLE AND RESTARTING TEMPORARILY CORRECTS THE PROBLEM. POTENTIAL MAJOR SAFETY ISSUE. VEHICLE NOW WITH DEALER TO RESOLVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104859June 30, 2018
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE HAS INTERMITTENT STARTING ISSUES SIMILAR TO A LOW OR DEAD BATTERY. WILL ONLY START WHEN IT WANTS. USUALLY HAPPENS AT FIRST START OF THE DAY OR LATE AFTERNOON. PUTTING VEHICLE IN DRIVE IS HARDER THAN NORMAL. TRANSMISSION GEAR SHIFTS HAVE HARD JERKING FEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099204June 1, 2018
ENGINE, POWER TRAIN, SUSPENSION
2017 HYUNDAI SANTE FE SE, WHEN FIRST PURCHASED I FELT HESITATION, ACCORDING TO DEALER THEY WAS A UPDATE FOR THE COMPUTER, I TOOK IT IN FOR UPDATE WHICH ACTUALLY DID NOT MAKE A DIFFERENCE. AT TIMES WHEN GETTING IN VEHICLE TO DRIVE OFF AND PUT IN GEAR IT WOULD NOT MOVE. TOOK TO DEALER FOR SERVICE TECH DROVE CAR HOME AND STATED THAT THERE WAS NO ISSUES. AFTER THAT I STOPPED USING VEHICLE. I SENT HYUNDAI CONSUMER AFFAIRS A COMPLAINT AND THEY BRUSHED IT OFF. SINCE I DIDNT BUY THE VEHICLE AT THE DEALER I TOOK FOR SERVICE THEY COULD NOT GIVE ME A LONER. SUSPENSION HAS A DEFECT CHANGED TIRES AT 15000 MILES DUE TO HUMMING FROM REAR, HAD VEHICLE ALIGNED AND NEW TIRES 6 MONTHS LATER TIRES ARE WORN HYUNDAI HAS SUSPENSION ISSUES. LAST, SO FAR IS ENGINE KNOCKS WHEN STARTING VEHICLE. ITS A SHAME THAT WE HAVE TO MAKE PAYMENTS ON VEHICLE THAT DONT SERVE OUR NEEDS AND HYUNDAI DOES NOT CARE BUT TO HAVE THERE PAYMENTS ON TIME. I CONTACTED MY ATTORNEY, PLANNING TO DROP OFF AT DEALER AND RETURN TO HYUNDAI SO THE FINANCE COMPANY CAN TAKE IT BACK EITHER I GET MY ISSUES FIXED JUST LIKE EVERYBODY ELSE SHOULD OR I STOP PAYING AND TAKE IT BACK. IF YOU ANYBODY THAT IS INTERESTED IN BUYING A HYUNDAI VEHICLE LIKE OURS SEND THEM ELSEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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