Hyundai Santa Fe Complaints (2015)

255 consumer complaints on file.

#11542203September 1, 2023
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle has been consuming oil between oil changes. Recently the ABS, Down hill assist, and traction control lights came on. We took it to the dealer and were advised it was a wheel speed sensor in the passenger rear, but they wanted over $600 so we did not repair. Two days later all the lights went off and we had no issues. A month later I drove to Florida, checked and filled the oil with a little over one quart. On my way back the RPM shot up to close to 6K, the engine light started flashing, oil and battery light came on, and the car lost all power qnd started shuttering. There was a strong burning smell when we pulled over, that may it hard to breathe. As of writing this we were told it sounds like the engine has seized, but they are 5 months out on looking into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541405August 29, 2023
ENGINE
Warning light for catalytic converter came on and said it was knock sensor mechanic said engine problem and Hyundai is aware.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540891August 26, 2023
ENGINE
Engine major failure during driving. Engine blew with all manutance on date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539514August 19, 2023
ENGINE
Husband was driving on interstate in Indianapolis, Indiana on 8/18/2023. Went to pass another vehicle and suddenly lost power. Was able to get pulled over on the shoulder and had car towed to repair shop. Mechanic advised motor seized up, unable to get the engine to even turn over. No warning lights, oil was only a quart low and have always maintained my vehicle. Have taken in for all recalls and regular maintenance. Fortunately, no one was hurt, but he was driving in rush hour traffic, with construction in the area. This could have been a very bad situation. Hyundai needs to do what is right and fix the issue. I now have to buy a new car and really not in a financial situation to do so!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539399August 18, 2023
ENGINE
My 2015 Santa Fe V6 AWD engine had 2 pistons seize up while driving. NO warning lights. I bought the Car with approximately 75K Miles and by 85k miles engine lights came on and engine was losing power. Local mechanic spent $2K trying to fix it but could not. Sent to Hyundai dealer where I purchased it. I spent another 2K (they covered about 3K as Hyundai would NOT cover repairs so dealer did). After month without the car, I got it back. 15k miles later (just as car turned over 100k miles) the car engine began making strange noise but no warning lights. Called AAA and thought we could make it 3 miles to repair shop but engine died in traffic. A second engine request from different Hyundai dealer was denied as "out of warrenty". No oil was leaking (and just had it changed!), no sign of issues of any kind, it just blew. Lucky no one was injured and was able to get to side of the road. I feel they issue should have been fixed at 85K and there must be a real piston issue in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538542August 15, 2023
ENGINE
Engine threw a rod. Brought it to Kearny Mesa Hyundai here in San Diego, they submitted a claim to see if corporate would grant an engine replacement and it was denied due to it being a V6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538760August 15, 2023
ENGINE
Rod knock, engine failure. Vehicle still runs. Engine was accepted for replacement via Kearny Mesa Hyundai dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537239August 8, 2023
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the ABS, hill assist, and traction control warning lights illuminated and the "BSD Cancelled" message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536568August 4, 2023
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
On August 2, 2023 I was driving my truck and it completely shut off on me on the highway. I push the start button to turn the engine and it just keep turning like it wanted to start, but it didn't. Called the tow truck to take it to the shop, to then get a call after two days saying that they couldn't find out what was going on, because when they ran the test it didn't come back with any code. The clerk informed me that when he started my truck that next day, it cranked as if nothing was wrong. He drove it around about 15-20 minutes ,and it didn't do anything like what it had done the previous day before. I am very concerned because this could have been a bad outcome because I was in the highway on Wednesday. I need someone to further look into this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536581August 4, 2023
ENGINE
My vehicle engine seized while driving on the freeway. There was absolutely no warning. No lights for oil issue nothing flagged. I had no previous issues with my vehicle and I am concerned that I will have to pay for this myself .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535015July 28, 2023
ENGINE
This vehicle has the 3.3L V6 engine in it. It has a blown engine due to oil consumption. We did regular maintenance to this car, including oil regular oil changes. There was no warning lights for low oil. Engine failed while my wife was driving on the highway. We had it towed to my mechanic and he found it was 4 quarts low on oil even though it had recently had routine service. Hyundai says this is not covered under warranty - I understand that MANY other Hyundai owners of the 3.3L V6 are having the same problem. Engine has 113K miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535159July 28, 2023
ENGINE
When passing a vehicle on the highway, engine light came on and power was reduced. After, diagnose was informed of needing new engine. Took to get 2nd opinion and same thing was needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534689July 26, 2023
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
During normal driving operations the car lost all power as our daughter and her 2 children were driving down the street. She called us and notified us that the car would barely run and that she had her hazard lights on and had no safe place to pull over. When she arrived back home from a few miles away the motor was making a very loud knocking and tapping noise. I immediately checked the oil in the car which we have changed on a regular basis and very recently and to our disbelief there wasn't a drop of oil on the dipstick. No indicators or warning lights had come on to tell us the oil was low. We immediately called a local Hyundai dealership, and they explained that thousands of people have experienced consumption of oil with no obvious leaks causing catastrophic engine failure in Hyundais. Upon inspection from the dealership, it was determined that the motor had spun rod bearings due to excessive oil consumption. However, we have since discovered that the 2015 Hyundai Santa Fe is pending a class action lawsuit in California and no recall is current for this year and model. This could have caused serious and devastating fatalities to not only our family but others as well. Hyundai has not yet been willing to work with us for a car we purchased a little over a year ago and are still financing. The warranty did not transfer to a 2nd owner and we were not informed of this. Now the car sits at a dealership and I continue to make payments on a useless vehicle. The manufacturer of Hyundai's engine is the same for many models. However, not all models and years have had recalls yet. This puts thousands of people, like us, at risk for serious injuries, fatalities, and devastating financial loss. The public relies on their vehicles for their family's transportation and their jobs. I did my research and searched for this year, make, and model and found nothing that deterred me from finding this vehicle unsafe or unreliable. Hyundai is not in good faith protecting customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534116July 24, 2023
ENGINE
Owner states his 2015 Hyundai Santa Fe developed an engine noise, and the check engine light came on. The vehicle was stopped and restarted after 30 minutes, but the engine noise continued. The dealer replaced the engine; however, the owner is seeking rental reimbursement. Also, the vehicle was crashed in the dealer's possession and determined a total loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531912July 12, 2023
ENGINE, UNKNOWN OR OTHER
I came through car was and proceeded to vacuum area, as I approached the area I applied my brakes and car sped up jumping the curb. I tried pumping the brakes and finally brought vehicle to a stop after applying pressure. I tried to back up, but felt I was going to damage the vacuum hoses, so I pulled forward believing I had clear area to get to the other side. As I pulled forward I didn’t realize how close I was to a brick column as it didn’t appear in my side view mirror. As a result right rear door, rear quarter panel and trim were damaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531213July 9, 2023
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Engine suddenly went into limp mode and jerked steering while on the highway (engine light happened AFTER). We started about 60mph, then vehicle slowed to about 30mph in a few seconds. Almost crashed into a semi-truck trying to get my car under control, then almost caused a pileup collision behind a slow-moving traffic control vehicle. Limped into town. Engine was rattling. Found the engine to be very hot under the hood. Found oil dripping underneath (research says certain Hyundai Santa Fe were recalled for this issue). Oil was low, even though I had it topped off less than a week before. It seems this may be related to large oil use resulting in engine overheat. Mechanic later disclosed to me there was oil buildup underneath and in the engine. Towed into another city to get available mechanic. Found error code P1326. Mechanic took a couple days to determine it was NOT caused by faulty sensor. (attached invoice) Towed to another city where I could have it taken into the lot (there is a long backload of cases at Hyundai). I saw about a dozen of the exact same model as my car in the service lot waiting repair (and many similar models). Told by dealership it would take 2 months to repair and there would be a diagnosis fee. This shouldn't have happened to my car. It was relatively new and low miles for an engine failure. The result was an expensive series of expenses and extremely dangerous series of near-collisions. It has been difficult to contact and navigate Hyundai corporate for help with this. They seem to have a lot of backlogs of these problems related to my model. I get put on hold for long periods. I was assigned case number and case manager who hasn't contacted me yet. I am still without a car as of today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529604June 29, 2023
ENGINE
I was driving my 2015 Hyundai Santa Fe on the parkway and while changing lanes, I wanted to accelerate to maintain a safe speed. As I attempted to accelerate I noticed that the car was slowing down. There were no strange sounds or dashboard lights I was aware of but the tachometer read zero. We pull onto the shoulder and were eventually towed to my mechanic. He determined with some confidence that the engine had seized. It will be towed to a Hyundai service facility where it will be evaluated and diagnosed and possible fixed for free under the current warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529034June 26, 2023
ENGINE
Car oil consumption. Caused engine to seize. No warning no lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525531June 5, 2023
ENGINE
Motor had rod bearing failure loud start ups and won’t cover warranty at 92k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525182June 3, 2023
ENGINE
My car have a engine lights on due the code #1326 ,Vibrations indicating excessive connecting Rod bearing wear . the caris on safe mode. I was check on line and i see that hyundai have a lots problem with the motor GDI 2.4 . some report says that the car can catch fire . also the hyundai car have a lots of recall regarding a safety issues . i think the hyundai shoud be responsible to repair all the problems this cars have because how they allowed to put the cars on the market with all these problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe