Hyundai Santa Fe Complaints (2009)

359 consumer complaints on file.

#11315367March 1, 2020
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT ON FOR FAILED FUEL LEVEL SENSOR. GAS GAUGE IS ERRATIC. WHEN I START THE CAR THE GAUGE FALLS TO EMPTY. NEVER KNOW EXACTLY HOW MUCH GAS I HAVE. VERY COSTLY TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307990February 9, 2020
ENGINE, POWER TRAIN, STEERING
2 ISSUES - (1 )WHILE TURNING, LOSES POWER STEERING MOMENTARILY, BATTERY AND SEAT BELT LIGHTS COME ON TEMPORARILY (2) WHILE DRIVING STRAIGHT AT LOW SPEEDS, CAR "BUCKS" AS IF TRANSMISSION JAMMED OR BRAKES LOCKED UP MOMENTARILY --BOTH ISSUES ARE INTERMITTENT, AND MAY BE UNRELATED--
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302087January 26, 2020
FUEL/PROPULSION SYSTEM
FUEL GAUGE BECAME ERRATIC AND TRIGGERED CHECK ENGINE LIGHT TO COME ON ALSO IT WILL FLUCTUATE A LITTLE BIT WHEN IT HITS THE 1/4 MARK AND THE LOW FUEL LIGHT WILL COME ON. IT WILL GO FROM 1/4 TO EMPTY CAN NOT TELL HOW MUCH FUEL IS IN THE TANK. WHEN I FILL THE TANK IT REGISTERS EMPTY AND THE AND THE LOW FUEL LIGHT INDICATOR COMES ON. STARTING THE CAR AGAIN ON THE SAME DAY OR THE NEXT DAY, THE GAGE COMES UP AGAIN TO THE FULL OR HALF WAY MARK AND THE LIGHT GOES OUT. THE CAR STALLS WHILE IN CITY TRAFFIC CAUSING A DANGEROUS SITUATION ANOTHER CAR COULD CRASH INTO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300628January 21, 2020
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE VARIES WIDELY. IT IS DIFFICULT TO KNOW AT TIMES HOW MUCH GAS THE CAR TRULY HAS. THIS SEEMS TO BY A SYSTEMIC PROBLEM WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292573January 2, 2020
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS COMING FROM FOOD SHOPPING, ON AUGUST, 26, 2019 AND WAS TRYING TO LEAVE OUT MY PARKING SPOT. WHILE ME BACKING OUT, MY VEHICLE ACCELERATED BACKWARD AND WHILE I TRIED TO STOP MY VEHICLE IT TAPPED INTO A LIGHT POLE. I WAS TRYING TO GET MY SELF OUT OF THIS WEIRD SITUATION. I SWITCHED GEARS TO PARK MY CAR, AND MY CAR ACCELERATED FORWARD SLAMMING INTO A BRICK WALL AND ALSO RUBBING AGAINST IT. MY CAR THEN SLOWLY STARTED TO BACK UP NOT EVEN LETTING ME BE ABLE TO BREAK OR SWITCH GEARS. FOR THE LAST TIME IT ACCELERATED FORWARD SIDE SWIPING A LADY CAR AND HITTING THE BRICK WALL AGAIN. MY AIR BAGS DID NOT GO OFF, LEAVING ME WITH AN CONCUSSION AND ALSO SEVER NECK AND HEAD PAIN. THIS ALL HAPPEN SO SUDDENLY AND RANDOMLY. I BARELY REMEMBERED WHAT HAPPENED UNTIL SEEING A VIDEO OFF OF THE CAMERA AT A NEAR BY GAS STATION. THIS SITUATION WENT FROM SOMETHING WEIRD HAPPENING INTO A VERY DANGEROUS AND SCARY SITUATION. I CONTACTED NATIONAL CONSUMERS AFFAIRS HYUNDAI MOTOR VEHICLE, BECAUSE MY CAR HAD BEEN TOTALED, I WAS LEFT WITH HOSPITAL BILLS AND ALSO MY INSURANCE MAY GO UP, BECAUSE OF THE WHOLE SITUATIONS. I THOUGHT I WOULD HAVE CAME TO SOME CLOSURE WHEN IT CAME TO THEM HELPING ME OUT WITH MY SITUATION, BUT THEY TOLD ME THEY CAN'T FIND NOTHING WRONG WITH MY CAR AND THERE WAS NO DEFECT OR ANYTHING. AFTER SENDING THESE PEOPLE PICTURES, THE VIDEO, AND EVEN PROOF OF ME GOING TO THE HOSPITAL MORE THAN ONCE,THEY MADE ME FEEL LIKE THIS WAS ALL MY FAULT. I SPOKE TO A "PRIVATE" CONTRACTOR FROM HYUNDAI THAT WAS SUPPOSED TO LOOK INTO MY CAR AND ALSO A SPECIALIST THAT DIDN'T WANT TO GIVE ME HIS LAST NAME WHILE LOOKING INTO MY CASE. ALSO A LADY FROM HYUNDAI CALLED ME FROM A PRIVATE NUMBER FROM THE COMPANY. THIS ALL SEEM SO WEIRD TO ME AS IF THEY WERE SCAMMING ME WHEN IT CAME TO A SERIOUS SITUATION LIKE THIS. I FEEL LIKE HYUNDAI IS RUNNING FAKE INVESTIGATIONS. I'M HOPING NHTSA DO SOMETHING ASAP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11271499October 28, 2019
SERVICE BRAKES
BRAKES COMPLEXLY FAILED WHILE I WAS DRIVING WITH BRAKES BEING PRESSED COMPLETELY TO FLOOR. I TOOK IT TO A MECHANIC BESIDE MY HOME IMMEDIATELY . BOTH BREAK LINES WERE LEAKING 'GUSHING' BRAKE FLUID. HYUNDAI RECALLED THIS SAME EXACT PROBLEM ON THEIR 2011 SANTA FE BUT WHEN I NOTIFIED HYUNDAI OF MY BRAKE FAILURE THEY INFORMED ME THAT MY VIN NUMBER WAS NOT PART OF THE RECALL. ALSO THERE WERE NO WARNING LIGHTS ON WHEN THIS OCCURRED ! I WILL UPLOAD AN ACTUAL IMAGE OF LEAKING BRAKE LINES WHEN I RETURN TO THE REPAIR SHOP. VEHICLE PARTS REFERENCE NUMBERS PER HYUNDAI ARE 58722D AND 58718F. REPAIRS ESTIMATE IS APPROXIMATELY $665
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267570October 10, 2019
FUEL/PROPULSION SYSTEM
GAS GAUGE HIGHLY INACCURATE. FUEL WARNING LIGHT GOES ON AND CHECK ENGINE LIGHT ALSO APPEARS. HAVE TO PULL OVER AS AFRAID TO DRIVE. FINALLY GO TO NEAREST GAS STATION ONLY TO FIND OUT THAT GAS TANK WAS STILL HALF FULL. THIS HAS HAPPENED A NUMBER OF TIMES. VEHICLE HAS ONLY 60,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265785October 2, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2009 HYUNDAI SANTA FE HAS STALLED MORE THAN 4 TIMES WHILE DRIVING SINCE 2010. IT LOSES POWER WITHOUT WARNING RENDERING THE VEHICLE UNSAFE AND NOT ABLE TO BE DRIVEN. THE FIRST TIME IN 2010 IT STOPPED WHILE ON THE EXIT RAMP OF A HIGHWAY DOING ABOUT 50 MPH. THE CAR WAS BROUGHT TO THE DEALERSHIP AND THEY "COULD NOT DUPLICATE THE PROBLEM" SO THEY DID NOTHING. BROUGHT SAME VEHICLE BACK TO DEALERSHIP IN 2011, 2014 AND 2019. EACH TIME WE ARE TOLD "COULD NOT DUPLICATE AT THIS TIME". THE MOST RECENT ON AUGUST 7, 2019 THEY REPLACED THE ALTERNATOR AND BATTERY COMMENTING THAT "VEHICLE NOW OPERATES NORMALLY. VEHICLE DOES NOT STALL". THE VEHICLE HAS SINCE STALLED AGAIN DURING DRIVING. THE DEALERSHIP WILL ONLY LOOK AGAIN AT THE VEHICLE AT THE COST OF $100.00 PER HOUR. WE HAVE CONTACTED THE CORPORATE OFFICE AND THEY WERE NOT HELPFUL, IN FACT RUDE AND HUNG UP. AFTER READING SO M;ANY COMPLAINTS ON JUST THIS SITE I HOPE OUR GOVERNMENT CAN HELP GET HYUNDAI TO BE RESPONSIBLE FOR THEIR VEHICLES BEFORE SOMEONE GETS HURT OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242181August 7, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE BATTERY LIGHT KEPT BLINKING, MY BATTERY IS NEW, ALSO THE SEAT BELT LIGHT FOR PASSENGER SEAT KEPT BLINKING EVEN WHEN THE SEAT BELT WAS BUCKLED. I STALLED OUT AND WOULDN'T START BACK UP. I WAS IN THE STREET WHEN IT WOULDN'T START BACK UP. I HAD IT LOOKED AT WHEN IT WAS TOWED AND THE SHOP SAID THERE WAS ALOT OF OIL ON MY ALTERNATOR AND I WOULD HAVE TO REPLACE MY VALUE COVER GASKETS ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240940July 31, 2019
FUEL/PROPULSION SYSTEM
FUEL GUAGE DOES NOT WORK PROPERLY. FLUCTUATES GREATLY CAUSING POTENTIAL SAFETY ISSUE IF ONE WERE TO RUN OUT OF GAS ON THE HIGHWAY. CHECK ENGINE LIGHT ON AFTER FILLING GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234636July 24, 2019
FUEL/PROPULSION SYSTEM
BOTH FUEL LEVEL SENSORS WENT BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234164July 23, 2019
FUEL/PROPULSION SYSTEM
CAR DOES NOT WANT TO START AFTER FILLING WITH GAS. IT DOES NOT MATTER IF 5 OR 15 GALLONS ARE PUT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230602July 9, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I PURCHASED THIS CAR USED IN 2011. OVER THE YEARS, AT RANDOM TIMES, THE RADIO WILL "POP" OFF AND BACK ON AGAIN. IT DOESN'T SEEM TO AFFECT THE REST OF THE ELECTRICAL SYSTEM IN THE CAR, BUT IT'S A LITTLE SCARY WHEN IT HAPPENS - MECHANIC CAN'T REPLICATE. NOW, TWICE IN THE LAST WEEK, MY CAR HAS STALLED WHILE SLOWING DOWN, ONCE ON A MULTI-LANE STREET AND ONCE AFTER DECELERATING COMING OFF THE EXPRESSWAY (COMPLETE LOSS OF POWER, STEERING, BRAKES, ETC). I PUT THE CAR IN NEUTRAL AND IT STARTED RIGHT BACK UP, BUT THIS HAS HAPPENED IN HEAVY TRAFFIC AND SCARED THE CR*P OUT OF ME! I'M TERRIFIED THAT THIS MIGHT HAPPEN AT A HIGHER SPEED ON THE EXPRESSWAY. I HAVE SEEN SEVERAL MENTIONS OF SIMILAR POWER LOSSES FOR THIS SAME VEHICLE. I HAVE NO CHECK ENGINE LIGHTS AND NO CODES COME UP WHEN SCANNED. NO RECALLS REPORTED EITHER, ALTHOUGH A POWER LOSS AT THE WRONG TIME COULD KILL SOMEONE. NOT SURE IF THIS IS ELECTRICAL, ENGINE OR FUEL SYSTEM RELATED - I HAD OVER A HALF A TANK OF GAS IN THE CAR DURING BOTH OCCURRENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229563July 5, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE STALLS WHILE SLOWING DOWN. WHEN THIS HAPPENS, HEADLIGHTS AND POWER STEERING AND BRAKING ARE LOST, AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT COME ON. IMAGINE DRIVING DOWN A DARK WINDY ROAD AT NIGHT AND LOSING POWER STEERING AND BRAKING AND NOT BEING ABLE TO SEE THE ROAD. THIS IS ACCURATE TO THE EXPERIENCE. IF I TURN CAR OFF AND BACK ON, IT STARTS JUST FINE. IT HAPPENS EVERYWHERE, ON THE FREEWAY, WHILE PARKING, ETC. EVERY PERSON I HAVE TALKED TO WITH SAME VEHICLE CONFIRMS THE SAME. I HAVE YET TO FIND ANYONE WITH A FIX. THERE IS A RECALL OUT FOR 2010 AND ON FOR A SIMILAR ISSUE. THIS ISSUE STARTED HAPPENING IN 2015 WHEN I PURCHASED THE CAR, AND IT HAS CONTINUED TO HAPPEN FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229149July 3, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
AFTER DRIVING AT HIGHWAY SPEEDS AND DECELERATING, HYUNDAI SANTA FE 2009 VEHICLE ABRUPTLY STALLS WITH NO WARNING. NO ERROR CODES SHOW. THIS IS EXTREMELY DANGEROUS AS VEHICLE IMMEDIATELY SHUTS DOWN AND IS AN ACCIDENT RISK. ALL POWER STEERING AND BRAKE OPERATION SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220198June 14, 2019
AIR BAGS
AIR BAG SENSOR. AIR BAG LIGHT ON DASH IS ILLUMINATED. MECHANIC STATED NEEDS TO BE REPLACED. UNSURE IF AIR BAGS WILL DEPLOY OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217714June 4, 2019
FUEL/PROPULSION SYSTEM
BOTH OF THE FUEL GAUGES WOULD DROP DOWN TO EMPTY WYNFALL WHILE STATIONARY. IF I TURN OFF MY CAR THEN TURN IT BACK ON IT WOULD STAY EMPTY EVEN AFTER BEING AT THE GAS STATION. I DO NOT KNOW HOW MUCH GAS I HAVE LEFT IN MY CAR AND HAS BEEN ON GOING PROBLEM AND A SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210634May 29, 2019
ENGINE, POWER TRAIN, SUSPENSION
FINALLY GOT HYUNDAI TO REPLACE MY RUSTED SUBFRAME ENGINE CRADLE (TOOK ALMOST 8 MONTHS TO GET PARTS) AND AFTER THEY HAD THE CAR FOR 2 DAYS, I WENT AND PICKED IT UP. EVERYTHING SEAMED OKAY, BUT APON STARTING THE VEHICLE AND SHIFTING OUT OF PARK INTO DRIVE, THERE IS A LOUD CLUNK WHEN LETTING OFF THE BRAKE TO START MOVING. ALSO WHEN BACKING OUT OF MY DRIVE, GOING FROM PARK TO REVERSE THE SAME SOUND HAPPENS. THE SOUND ALSO EMITS WHEN GOING FROM DRIVE TO REVERSE AND VISE VERSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204445April 29, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR HAD THE BRAKE LIGHT SWITCH REPAIRED IN 2013 BEFORE I OWNED THE VEHICLE UNDER RECALL 13V113000. NOW THE BRAKE LIGHT SWITCH HAS FAILED AGAIN. I FIRST NOTICED THE ISSUE WHEN I WENT TO START MY CAR AND COULD NOT PUT THE CAR IN REVERSE. THIS HAPPENED SEEMINGLY OUT OF NOWHERE AFTER THE CAR HAD BEEN PARKED AND OFF FOR ABOUT 10 MINUTES. MY BRAKE LIGHTS, ELECTRONIC STABILITY CONTROL, AND CRUISE CONTROL DO NOT WORK AND I CANNOT SHIFT THE TRANSMISSION. WHEN I CALLED HYUNDAI I WAS TOLD THAT THE PART WAS REPLACED IN 2013 SO THERE IS NO LONGER A RECALL OPTION, EVEN THOUGH THE PART IS FAILING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204484April 29, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DECELERATING DOWN A HILL, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR WITHOUT WARNING. THE VEHICLE WAS PLACED IN NEUTRAL AND RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTHTOWN HYUNDAI (3675 SHERIDAN DR, AMHERST, NY 14226, (716) 992-6536), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. THE CONSUMER STATED THAT THE VEHICLE ACCELERATED UNCONTROLLABLY AND PULLED OFF TO THE SIDE OF THE ROAD AND TURNED OFF. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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