Hyundai Santa Fe Complaints (2017)

972 consumer complaints on file.

#11474612July 18, 2022
UNKNOWN OR OTHER
My Hyundai Santa Fe 2017 has an acceleration / pedal issue which has left me stranded in the middle of traffic several times. This is a safety concern as it has left my acceleration unresponsive on highway at times. It takes about 60-90 seconds for the acceleration pedal to respond again. The issue does not seem to be at cold/warm conditions of the engine. No check-engine code nor fault codes have been prompted. I have taken to the dealership 4 times in Long Island with multiple revisions of the vehicle and they advise they have not been able to reproduce. The issue keeps coming back unpredictably and my vehicle is still under full warranty with less than 40k mileage. All of my family members have attested to this safety issue and I am dumbfounded that this has not been prompted as a safety recall / concern by Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474074July 15, 2022
ENGINE
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle made loud knocking noises. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473336July 11, 2022
SERVICE BRAKES
This last 07/08/2022, my car was for RECALL 218, in Kendall Hyundai, Miami Florida for ABS, my car never have problem before in 5 year. When I am driver for my home after work the light for warning is ON ABS line and other one too, when i go for the dealer the next Monday the dealer said me, i have to paid $ 1106.00 for the two rear sensor have problem, for each sensor is 42.00 dollar but the rate is the difference for repair my car, is unavailable for the same problem, i think about keeping my car and buying a new Hyundai Santa FE ,but i don't feel comfortable with this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473351July 11, 2022
UNKNOWN OR OTHER
2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL 218
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473102July 9, 2022
ENGINE
My vehicle has been consuming oil. I have had to put quarts of oil in my car weekly. The vehicle isn't leaking oil, but is burning oil. Contacted dealer and was informed that it's the type of engine and no redemdy. Car smells like it's burning. This has been an ongoing problem for the last two years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472906July 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472500July 6, 2022
SERVICE BRAKES
Two attempts to have fuse replaced resulted in being told we have to leave car all day. We have one car, and live ten miles away. They said they shuttle only up to five miles. We are senior citizens and have purchased our last two cars from Hyundai. We cannot take advantage of the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472635July 6, 2022
ENGINE
Engine burns oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471963July 1, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472053July 1, 2022
ENGINE
Engine lost power while on freeway and a piston fired through the engine producing a hole and causing fire to travel through the exhaust system.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11471449June 28, 2022
ENGINE, VEHICLE SPEED CONTROL
2017 Hyundai Santa Fe. While driving, the vehicle stopped accelerating. The vehicle operated appropriately until half way through the drive. At stops, it would take several seconds (30ish) for the car to go about 20 mph (rough estimate). The car would not go above 50mph, and this took a few minutes to reach with the gas pedal all the way down. I parked the car and had it towed. After approximately a month at the dealership, the dealership text that there was a hole in the valve cover and that the engine would also need to be replaced. They did not say what was wrong with the engine and later stated, also via text, that to do a diagnostic it would be $350. I purchased the car used with approximately 45000 miles 10 months prior. At the time of the incident, there were 62000 miles on the vehicle. They stated that it would not be covered under warranty because I was not the original owner. I purchased the extended warranty at the time of purchase. They then filed a claim with that policy and we are awaiting an inspector to look at the vehicle. There were no warning lights prior to the issue. My family, husband and 3 children were in the car and it was dangerous because we were on a busy road and the car would not go to the speed of traffic. We are awaiting an inspector to look at the vehicle. The vehicle is currently still at the dealership. If requested, I am willing to have the car inspected. The incident occurred 5/12/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471096June 27, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received a notification for NHTSA Campaign Number: 22V056000 (Service Brakes; Hydraulics); however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470173June 21, 2022
ENGINE
My wife was driving down Hwy 105 west in Montgomery, Texas on a 6 lane highway when all of a sudden our 2017 Hyundai Santa Fe lost power at 65mph. She could not accelerate or maintain speed and noticed several light quickly flash and then shut off. She steered into the center median and stopped in order to try and restart the car. There was no warning to this issue and the Santa Fe could not be restated and had to be towed to Weisner Hyundai in Conroe Texas to be diagnosed. It was revealed the knock sensor that was supposed to put the vehicle in safe mode so engine damage would not occur, failed with no warning which caused excessive bearing and rod wear causing the engine failure which could have caused an wreck on the road. The Weisner Hyundai in Conroe inspected the Santa Fe and mentioned the state of the engine showed it was well maintained and no signs of sludge in the engine. There were no warning lamps on the dash or symptoms with the engine leading up to this issue. This is a major safty risk is due to the immediate loss of engine power which other cars had to quickly swerve to miss my wife as she steered to the middle median. Weisner Hyundai elected to process a PA claim with Hyundai with photos and a full report. As of today, I have do not have the full report as the service center was still in the process to filing their report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470096June 20, 2022
ENGINE
My family was driving down the interstate at approximately 78mph when the engine light came on and the vehicle began to rumble intensely. After letting off the gas to approximately 50mph and touching the gas once more we realized the vehicle was not operable. We pulled to the side of an active interstate and awaited towing. We were in this spot for almost an hour hoping my wife and children were not struck by a vehicle. Additionally, as the vehicle broke we were concerned about being hit on the active interstate. Oil had been recently changed, maintenance was always kept up-to-date, no dash lights were on, and we had experienced no prior problems with the vehicle or engine. Vehicle has been inspected by a mechanic shop and a warranty representative, both of which stated the engine was dead. It now sits with a Hyundai dealership for further diagnostics testing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469823June 17, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469547June 16, 2022
SERVICE BRAKES
Recall 22V056000 has been open and unresolved since Feb2022 and the recall remains incomplete four months later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469150June 14, 2022
ENGINE
The check engine light came on one day and then before I could take it in to be checked, about two days, the light had turned back off again so I thought it was fine. Then, I was driving 2 hours from my home and on the way back the engine started to make a terrible knocking and screeching noise. It seemed like it was going to break down. I was on a country road so I quickly turned around and made my way back to a truck stop about a mile away. I had to pay to get the car towed to my local dealership an hour away. While at the dealership, after inspection, I was told it was a Rod Bearing Failure in my engine. This absolutely put me at risk as I was driving a far distance and an hour from my home. The dealership then got my service records and gave them to my extended warranty carrier- Assurant. They agreed to cover the over $10,000 cost with just my $50 copay. The car now has a different, used motor in it. My concern now is that I have had the same problem that other Santa Fe's have had in prior years but this one doesn't have a recall. Now, I'm driving with another one of these motors with worries that I'll have the same problem as before and be responsible for the fix. I asked the dealership and Hyundai USA case manager if they would warranty this new to me, used motor AND reimburse me for the 40 days that I had to pay for a rental vehicle and was told NO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468965June 13, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My O2 sensor failed and is under my insurance investigation due to engine light that came on and upon inspection it was determined to have caught on fire under the vehicle. My safety and my children's were at risk potentially may have gone up in flames. Currently the insurance is pending review of any recalls for O2 sensor to determine if Hyundai is handling damages. At this time Hyundai has not taken responsibility.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11469020June 13, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469064June 13, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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