Hyundai Santa Fe Complaints (2008)

541 consumer complaints on file.

#10395199April 7, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FLOORS MATS AND HOLDERS WERE FRACTURING ON BOTH THE DRIVER AND PASSENGER SIDES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS DUE TO NORMAL WEAR AND TEAR. THE MANUFACTURER WAS CONTACTED WHO AGREED WITH THE DEALER AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,313.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393709March 30, 2011
ELECTRICAL SYSTEM
WHILE DRIVING HOME RECENTLY ON A 70 MPH 4 LANE HIGHWAY AT APPROX 11 PM OUR 2008 HYUNDAI SANTA FE SUDDENLY LOSS POWER WHILE CLIMBING A SMALL GRADE. THE CHECK ENGINE LIGHT, ESC AND TRACTION LIGHTS ALL TURNED ON, THE ENGINE WAS STILL RUNNING BUT WE COULD NOT MAINTAIN SPEED, I IMMEDIATELY TURNED ON THE HAZARD LIGHTS AND LOOKED FOR SOMEWHERE TO PULL OFF THE ROAD UNFORTUNATELY I WAS ON THE INSIDE LANE JUST PASSING A SEMI-TRUCK AND TRAILER, THERE WAS A GUARDRAIL NEXT TO THE INSIDE LANE SO I HAD TO WAIT FOR THE SEMI TO PASS BEFORE I COULD MERGE TO THE OUTSIDE LANE TO PULL OFF TO THE RIGHT, BY THE TIME I WAS ABLE SEVERAL VEHICLES CAME FROM BEHIND AND TWO VEHICLE SLAMMED ON THEIR BRAKE TO AVOID HITTING OUR VEHICLE. I WAS LUCKY TO NOT BE REAR ENDED AND HAD JUST ENOUGH MOMENTUM TO GET TO THE SHOULDER. I NOTICED THAT THE VEHILE WAS NOT RUNNING CORRECTLY AND SHUT OFF THE ENGINE. I CHECKED ALL FLUIDS AND MADE SURE THAT ALL BELTS AND HOSES WERE IN GOOD ORDER, THERE WERE NO VISABLE ISSUES. I RESTARTED THE VEHICLE AND ALL LIGHTS RESET EXCEPT THE CHECK ENGINE LIGHT. I SLOWLY DROVE THE VEHICLE TO THE CLOSEST EXIT AND THE VEHICLE DID THE SAME AS THE FIRST TIME CUTTING OUT AND LOSING POWER BUT I WAS OFF THE HIGHWAY BY NOW AND SAFELY IN A PARKING LOT. THIS VEHICLE WE HAVE OWNED SINCE NEW AND HAVE HAD ALL SERVICES DONE AT HYUNDAI DEALERS ACCORDING TO THE MANUFACTURE'S PRESCRIBED MAINTENANCE SCHEDULES AND THE VEHICLE HAS ONLY 35,700 MILES ON IT. THE VEHILCE WAS TOWED TO THE CLOSEST DEALER AND TO MY SURPRISE THE SERVICE DEPARTMENT KNEW ABOUT THIS ISSUE BECAUSE OF 2 TSBS (TSB09-FL-003-2, TSB-10-FL-010)(NHTSA ITEM NUMBERS: 10032793,10034649) THAT WERE EXISTING ON THIS VEHICLE THAT CAN CAUSE THIS FAILURE. I SERIOUSLY THINK THAT THIS KIND OF FAILURE SHOULD BE A RECALL RATHER THAN JUST A TSB IF IT IS A KNOWN ISSUE WITH THE VEHICLE TO PREVENT POSSIBLE CRASHES IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386685March 7, 2011
ELECTRICAL SYSTEM, POWER TRAIN
IN NOVEMBER 2010, VEHICLE AT EST. 29,000 MI. CAR LOST ALL ACCELERATION. WAS ABLE TO PULL OF ON SIDE OF SHOULDER ON HIGHWAY. CAR WOULD NOT REGAIN ACCELERATION DESPITE BEING TURNED OFF, ETC. THROTTLE SENSOR CHANGED. MARCH 2011, VEHICLE AT EST. 31,000 MI. SAME PROBLEM. WHILE ON HIGHWAY, CAR LOST ALL ACCELERATION. RPMS JUMPED HIGH, ENGINE ROARED IN RESPONSE BUT CAR WOULD NOT ACCELERATE. AGAIN, TAKEN TO DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386369March 3, 2011
VEHICLE SPEED CONTROL, POWER TRAIN
I HAVE A 2008 HYUNDAI SANTA FE WITH 35,000 MILES ON IT. LAST WEEK I WAS DRIVING AT 25 MILES/HR AND IT SUDDENLY ACCELERATED. I TRIED TO BRAKE MULTIPLE TIMES BUT THE CAR WOULD NOT STOP. I PUT THE CAR IN PARK AND TURNED OFF THE IGNITION AND IT STOPPED. OVER THE PAST TWO WEEKS I HAVE HAD MULTIPLE INCIDENCES OF SUDDEN ACCELERATION WHILE PRESSING LIGHTLY ON THE GAS AND AT OTHER TIMES WHILE LETTING UP ON THE BRAKE. I BROUGHT MY CAR TO THER DEALER IN REISTERSTOWN, MARYLAND. THEY TESTED THE CAR AND DROVE IT AND INSIST THAT THE COMPUTER SAYS THAT EVERYTHING IS FINE AND THEY DROVE IT AND OF COURSE IT DID NOT HAPPEN WHILE THEY DROVE IT. I WAS TOLD THERE IS NOTHING TO BE DONE. I AM SCARED TO DEATH TO DRIVE THE CAR AND DON'T KNOW WHAT TO DO. I SEE ONLINE THERE ARE MANY PEOPLE WITH THE SAME COMPLAINT THAT HAVE NOT GOTTEN ANY HELP FROM THEIR DEALERS OR FROM HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383859February 20, 2011
VEHICLE SPEED CONTROL
SUDDEN UNINTENDED ACCELERATION. OCCURRED TWICE WITHIN TWO MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383137February 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT WOULD RUN ROUGH AND MAKE A LOT OF NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SHAFT ASSEMBLY AND THE BEARING FAILED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 77,700. UPDATED 03/16/11 *BF UPDATED 1/4/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376671January 14, 2011
SERVICE BRAKES, HYDRAULIC
REAR BRAKE LOCK ATLOW ( 21,000) MILES ROTOR GROOVED, EXCESSIVE HEAT POTENTIAL FIRE HAZARD, OUT OF CONTROL STEERING HYUNDAI SAYS THE BRAKE SLIDES MUST BE LUBRICATED..HOWEVER, THEIR MAINTENANCE SCHEDULE DOES NOT MENTION LUBRICATION OF BRAKE SLIDES AS PART OF SCHEDULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376214January 11, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE SUDDENLY ACCELERATED TO 67 MPH. SHE WAS TRYING TO DECELERATE BY APPLYING EXTREME PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE WOULD NOT STOP. THE VEHICLE EVENTUALLY STOPPED BY CONSTANTLY PUMPING THE BRAKE. AFTER SHE GOT THE VEHICLE TO STOP SHE THEN CONTACTED THE NEAREST DEALER AND THEY ADVISED HER TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. UPON INSPECTION OF THE VEHICLE THEY WERE UNABLE TO REPLICATE THE FAILURE THAT SHE EXPERIENCED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374588January 4, 2011
VEHICLE SPEED CONTROL
DURING THE LAST FEW WEEKS THE VEHICLE HAD A SLIGHT ACCELERATION/DECELERATION. THEN WHILE MOVING THE CAR LOST ENGINE PWR.ACCELERATION WAS REDUCED TO ABOUT 5MPH HAD TO STOP AND TURN THE CAR OFF THEN ON TO REGAIN FULL PWR. THE CHECK ENGINE LIGHT REMAIND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374446January 3, 2011
ENGINE AND ENGINE COOLING
ON 12/26/2010,MY HUSBAND AND 2 CHILDREN WERE RETURNING FROM NJ TO CT VIA THE GARDEN STATE PARKWAY, NEW JERSEY TURNPIKE AND THE GEORGE WASHINGTON BRIDGE. FOUR TIMES DURING THAT TRIP, OUR HYUNDAI SANTA FE SUDDENLY LOST POWER. EACH TIME THE LOSS OF POWER OCCURRED THERE WAS NO PRECIPITATING EVENT, JUST A SUDDEN AND RANDOM LOSS OF POWER FOLLOWED BY THE ESC LIGHT ILLUMINATING ON THE DASH. HE HAD TO COAST THRU TRAFFIC, FIND A SAFE PLACE TO STOP AND TURN THE CAR OFF AND BACK ON AGAIN TO REGAIN POWER. WE TOOK THE CAR TO THE HYUNDAI DEALER IN MERIDEN CT AND THEY INTERROGATED THE COMPUTER. THE SERVICE TECH TOLD US THEY REPLACED THE TPS (THROTTLE POSITION) SENSOR. WE DID SOME AMATEUR RESEARCH ON THE INTERNET AND WITHIN 10 MINUTES OF RESEARCHING, CAME ACROSS DOZENS OF SANTA FE OWNERS WHO EXPERIENCED THE SAME EVENT. WE ARE WONDERING WHY THERE HAS BEEN NO RECALL ON THE SANTA FE MODELS THAT ARE AFFECTED. WE ALSO WANT TO MAKE SURE THE PROPER AUTHORITIES ARE AWARE OF THE SITUATION SO THAT NECESSARY ACTION CAN BE TAKEN. WE ARE SO FORTUNATE THAT THE DRIVERS NEAR US ALL FOUR TIMES WERE PAYING ATTENTION AND DIDN'T RAM US FROM BEHIND. THESE ARE HEAVILY TRAVELED ROADS WITH MANY TRUCKS, TRACTOR TRAILERS AND CARS, ALL TRAVELLING AT A HIGH RATE OF SPEED AND SOMETIMES FOLLOWING CLOSELY. THIS IS A POTENTIAL TRAGEDY FOR ANOTHER FAMILY WHO ISN'T AS LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372580December 27, 2010
SERVICE BRAKES, HYDRAULIC
WE HAVE A 2008 HYUNDAI SANTA FE. SEVERAL TIMES NOW IT HAD UNEXPECTED BRAKE FAILURES. LAST TIME ON DECEMBER 19 2010. I TRIED TO STOP THE CAR IN THE INTERSECTION ON RED LIGHT. THE BRAKE WENT TO THE FLOOR AND THE CAR ENTERED THE INTERSECTION. SECOND TIME I HIT THE PEDAL AND IT STOPPED. THEN WHEN I ARRIVED HOME I TRIED TO PARK AND IT HAPPENED AGAIN. THERE WERE SIMILAR PROBLEMS ALSO IN 2009. THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM. I DRIVE MY CAR IN SCHOOL ZONES. AND THIS THING HAPPENED IN THE SCHOOL PARKING LOT TOO. I DO NOT FEEL SAFE DRIVING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369819December 9, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 15-20 MPH, THE VEHICLE BEGAN TO ACCELERATE. THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT PUT BOTH FEET ON THE ACCELERATOR PEDAL BUT IT CONTINUED. THE CONTACT SHIFTED INTO NEUTRAL, REVERSE AND PARK WHICH STOPPED THE ACCELERATION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER CONTACTED THE MANUFACTURER WHO STATED THAT THEY COULD FIND NO SIMILAR FAILURES. THE FAILURE OCCURRED THREE TIMES AND OTHER TIMES, THE PROBLEM STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VIN WAS UNAVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368441November 30, 2010
VEHICLE SPEED CONTROL
MY WIFE AND 2 SMALL CHILDREN WERE ON THE WAY TO THE MALL WHEN HER 2007 HYUNDAI SANTA FE STARTED ACCELERATING ON IT'S OWN. SHE TRIED TO STEP ON THE BRAKES BUT IT WOULDN'T SLOW DOWN. IT WAS NOT A BUSY TIME OF DAY ON THE HIGHWAY AND MY WIFE WAS ABLE TO GET TO THE RIGHT LANE AND STEP ON THE EMERGENCY BRAKE SLOWLY AND THE CAR SLOWED DOWN. SHE CALLED THE DEALERSHIP AND THEY TOWED TO THE CAR TO THE DEALERSHIP AND THEY CLAIMED THAT THE COMPUTER NEEDED TO BE UPDATED. SHE ASKED THE SERVICE MANAGER IF HYUNDAI HAD SENT OUT A NOTICE ABOUT THE COMPUTER NEEDING TO BE UPDATED AND HE SAID NO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368096November 29, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE MALFUNCTION INDICATOR, ELECTRONIC STABILITY AND AWD LOCK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS MOVED TO THE SIDE OF THE ROAD. THE ENGINE WAS RESTARTED AND THE VEHICLE WAS ABLE TO RESUME FOR FIVE MINUTES BEFORE THE FAILURE REOCURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS UNCERTAIN TO THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368748November 25, 2010
VEHICLE SPEED CONTROL
WAS DRIVING FREEWAY, NOTED SUDDEN DECELERATION (ABOUT 20 MPH AND NOT MORE), CHECK ENGINE LIGHTS AND ESC OFF LIGHTS WERE ON. HAD TO PULL OVER THE LEFT SIDE OF LANE # 1. A POLICE CAR HAD TO STOP TRAFFIC TO SAFELY EXIT THE FREEWAY. VEHICLE WAS TOWED TO A DEALER AND THEY REPLACED THROTTLE POSITION SENSOR ASSY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359929October 10, 2010
AIR BAGS, FUEL SYSTEM, GASOLINE
ON OUR 2008 HYUNDAI SANTA FE LIMITED WITH 45,391 MILES, VIN # [XXX], THE CHECK ENGINE LIGHT STARTED COMING ON WHEN IT WAS ABOUT 1 YEAR OLD. IT HAS NOW COME ON APPROXIMATELY 10 TIMES.THE DEALER ALWAYS SAYS IT'S THE GAS CAP. WE HAVE TIGHTENED THE GAS CAP VARYING DEGREES AND IT DOES NOT MATTER HOW TIGHT IT IS. THE CHECK ENGINE LIGHT CONTINUES TO COME ON. THEY CLAIM TO HAVE REPLACED THE GAS CAP 3 TIMES OUT OF 10 TRIPS. WHETHER THAT IS TRUE OR NOT, I DON'T KNOW. ADDITIONALLY, THE RED "AIR BAG" WARNING LIGHT CAME ON ABOUT A WEEK AGO AND WILL NOT GO OFF. I UNDERSTAND HYUNDAI HAS A HISTORY OF AIRBAG PROBLEMS AND WOULD LIKE TO KNOW IF YOU CAN FORCE THEM TO FIX THIS PROBLEM AS WELL AS THE CHECK ENGINE LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356545September 20, 2010
VEHICLE SPEED CONTROL
YESTERDAY (SEPTEMBER 19, 2010) WHILE MERGING ONTO THE BELTWAY, THE FLOOR MAT OF MY 2008 HYUNDAI SANTA FE CAUSED THE CAR TO CONTINUE TO ACCELERATE AFTER I HAD TAKEN MY FOOT OFF OF THE ACCELERATOR. I PUMPED THE BRAKE AND TAPPED THE ACCELERATOR AND THE PEDAL MUST HAVE COME FREE FROM THE FLOOR MAT. THE ACCELERATION LASTED FOR BETWEEN THREE AND FOUR SECONDS. AFTER I STOPPED THE CAR I LOOKED DOWN AND SAW THE FLOOR MAT WAS PARTIALLY COVERING THE ACCELERATOR PEDAL. I HAVE NOW REMOVED THE FLOOR MAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349198August 13, 2010
VEHICLE SPEED CONTROL
TWICE I HAVE EXPERIENCED SUDDEN UNINTENDED ACCELERATION (SUA) IN THE PAST FEW WEEKS. THE FIRST TIME I WAS TRAVELING ON A PRIMARY ROAD GOING THE SPEED LIMIT 45 MPH. WHILE MY FOOT WAS STEADY ON THE ACCELERATOR, THE CAR JUST SUDDENLY ACCELERATED WITHOUT ME PUSHING DOWN ON THE ACCELERATOR PEDAL. I TRIED PUTTING ON THE BRAKE AND THAT DIDN'T SEEM TO HELP ANY. I THOUGHT IT COULD BE MY SANDAL STUCK UNDER THE ACCELERATOR.....AFTER MOVING MY RIGHT FOOT AROUND, THAT DID NOTHING; THEN ATTEMPTED TO MOVE THE MAT WITH MY RIGHT HAND, THAT DID NOTHING, AND I PUT ON THE BRAKE AND THAT SLOWED THE CAR DOWN AND I CONTINUED TO DRIVE AS IF NOTHING HAD HAPPENED. FORTUNATELY, THERE WERE NO CARS NEAR ME TO CRASH INTO. THE SECOND TIME I EXPERIENCED SUA, I WAS TRAVELING ON A MAJOR HIGHWAY AT THE START OF RUSH HOUR TRAFFIC TRAVELING AT APPROX 65 MPH (THE SPEED LIMIT) WHEN AGAIN THE CAR JUST SUDDENLY ACCELERATED. I PUT ON THE BRAKE WHICH DID NOTHING, THEN TRIED THE BRAKE A SECOND TIME, WHICH DID NOTHING, AND THEN I WAS ABLE TO GRADUALLY DEPRESS THE EMERGENCY BRAKE AND GET THE CAR TO COME TO A STOP ON THE RIGHT SHOULDER OF THE HIGHWAY AFTER CROSSING TWO LANES. AGAIN, I WAS FORTUNATE TO BE ABLE TO MAKE THESE MANEUVERS WITHOUT CAUSING AN ACCIDENT. SINCE THIS WAS THE SECOND TIME THE CAR HAD SUA, I DIDN'T THINK IT WAS A GOOD IDEA TO DRIVE IT ANYMORE UNTIL I COULD HAVE THE HYUNDAI DEALER TAKE A LOOK AND FIND OUT WHAT WHY THIS WAS OCCURRING. AFTER TWO DAYS AT THE SERVICE CENTER AT THE DEALERSHIP, THEY HAVE BEEN RUNNING DIAGNOSTIC TESTS AS WELL AS TRYING TO REPRODUCE THE SUA WITHOUT ANY SUCCESS AND HAVE DEEMED THE CAR ACCEPTABLE TO DRIVE WITH NOTHING SHOWING OUT OF THE ORDINARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348098August 9, 2010
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY, THE ACCELERATOR DIED (I.E., GAS PEDAL WOULD NOT WORK), CAUSING CAR TO LOSE SPEED. CHECK ENGINE LIGHT CAME ON AT SAME TIME. CAR ONLY HAD 17,000 MILES ON IT WITH NO PRIOR ISSUES. PULLED OVER TO SHOULDER, TURNED OFF CAR. RE-STARTED CAR AND TOOK IT TO A SERVICE STATION, WHICH IDENTIFIED (VIA COMPUTER HOOK-UP) A "THROTTLE POSITION" SENSOR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341671July 6, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 55 MPH A NOISE WAS COMING FROM THE REAR PASSENGER SIDE WHEEL. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE WHEEL WAS VERY HOT AND SMELLED AS IF IT WAS BURNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE BRAKE CALIPERS WERE COVERED WITH RUST. HE WAS ALSO INFORMED THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 30,731.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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